Culinary Cues

MARCH 27, 2020

There has never been a more important time for leadership – not the job title – the act of leadership and the positive actions of those who rise to the occasion. There are people who selflessly step up and do what they believe is right, even in the absence of real leadership. At the same time – they crave leadership direction.

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Culinary Cues

JUNE 1, 2020

This is when leadership is most needed. Leadership is always important, but seems to be in critical need when we are in time of crisis. This is when people turn to either those with the title or those with a history of leadership. Leadership, real leadership comes from four actions: * What we hear. What we learn.

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Leadership Supplies Guest Recovery Small Business 80

The Rail

JANUARY 3, 2025

This ever-changing nature makes training your staff that much more important, as your success hinges on the performance of your team. For example, training employees to not waste food and other resources is a growing priority for restaurants seeking to minimize environmental impact while maximizing efficiency.

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Training Operations Kitchen Safety Seasonal Menu 130

Modern Restaurant Management

JANUARY 23, 2025

Designate experienced staff to mentor new hires, handle onboarding, or run training sessions. Doing so can also benefit your decision-making and leadership skills. Offering training sessions, mentorship programs, or even covering the cost of certifications or workshops shows employees that the restaurant is invested in their growth.

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Operations Workshop Sustainability Inventory 395

Modern Restaurant Management

NOVEMBER 20, 2024

Growth and Leadership While the restaurant industry grew by 1.7 To make progress in both areas in 2025, managers should focus on offering more in-depth training and elevating the employee experience. Here’s a look at some of the key findings so you can reflect on 2024 and prepare for maximum growth in 2025.

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Culinary Cues

MARCH 10, 2025

Human Resource departments will ensure that every employee works within the parameters of expectations and scheduled reviews. [] LIKLINESS OF FORMAL TRAINING Finally, the most important factor in deciding where a cook wants to work should be the investment a property is willing to make in formal training.

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Hotels Fine Dining Seasonal Menu Healthcare 369

Modern Restaurant Management

FEBRUARY 4, 2025

Train Managers and Employees Managers should know ICE procedures and how to respond. Hold regular training so staff knows what to do if ICE arrives. Restaurant HR & Leadership Academy helps restaurant leaders simplify compliance, conduct audits with confidence, and develop strong managers. Not sure where to start?

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Audits Restaurant Law Document 2025 83

Culinary Cues

JULY 15, 2024

This is a disease that lies dormant in many people just waiting to take over their every being if those in positions of leadership allow it to. In other words – when a restaurant is not working as it should, start by looking at leadership and how they approach the business and the people within. This is your role as a leader.

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Leadership Food Truck Employee Relations Training 472

Modern Restaurant Management

FEBRUARY 23, 2021

Through financial recessions, terrorist attacks, global pandemics, and just the typical challenges we face in the course of daily business, there are many leadership lessons to be learned. In the good times, this looks like rigorous training, a dedication to time-honored processes, and a focus on building your culture. Get Better.

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EATER

JULY 24, 2020

Among other demands, the letter calls to diversify the board of trustees, and make events more equitable On July 16, a large group of James Beard Foundation employees sent a letter to the foundation’s senior leadership team, outlining a list of demands for the future of the organization.

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Modern Restaurant Management

MARCH 19, 2024

Work Ethic : The foundational principle of a strong work ethic seems to be fading from business training faster than the implementation of robotics. The scarcity of training, communication and preparation skills are diminishing the quality of service across the board and should be of concern for the industry as a whole.

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Modern Restaurant Management

APRIL 23, 2025

Prioritize Staff Training : Restaurants should prioritize structured alcohol service training to ensure employees can effectively identify and mitigate risks. Team-wide training should be conducted at least annually and after an incident occurs to reinforce responsible alcohol service practices and ensure staff remain prepared.

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Serving Restaurant Law Employee Relations Insurance 221

Culinary Cues

APRIL 7, 2025

PLAN BETTER TRAIN HARDER Work Hard and be Kind Dick Cattani Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 900 articles about the business and people of food) CAF Talks Podcast [link] More than 90 interviews with the most influential people in food

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Kitchen Safety Food Supply 2030 Healthcare 299

Modern Restaurant Management

APRIL 9, 2025

Ballas shares his insights with Modern Restaurant Management (MRM) magazine and discusses issues that must be on the radar for franchises and brands including AI, automation, sustainability, staffing, training, and more. What are some key trends you expect to affect the franchise landscape this year and in years ahead?

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Modern Restaurant Management

MAY 1, 2024

Corporate leadership : Of course, for restaurants that are part of a chain, there can also be a communication silo formed among the corporate leadership. Similarly, restaurants can use technology to equalize training procedures and ensure that employees at all levels enter the team with the same understanding.

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EATER

APRIL 8, 2021

It is also a nonprofit that has spent 30 years training at-risk youth exiting the juvenile detention system to work in hospitality. So the staff and the 15 young people working that night spent most of the evening doing extra training and cleaning to keep busy. Café Momentum is more than just a restaurant, though. Several U.S.

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Modern Restaurant Management

MARCH 1, 2022

Empowering Employees with the Right Tools and Training. By providing training focused on life skills that extend beyond the restaurant environment, such as communication, goal setting, and leadership, this demonstrates holistic investment in the workforce. Restaurant people are “people-people.”

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Front of House Loyalty Program Back of House Training 576

Modern Restaurant Management

OCTOBER 10, 2024

In the restaurant industry, an education program should emphasize the development of durable skills such as leadership, communication, and problem-solving. For restaurants, these skills are especially valuable in high-demand roles such as new managers, human resources, payroll, facilities management, and various leadership positions.

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Education Loyalty Program Leadership Customer Service 221

Embrace the Suck

MAY 14, 2023

As such, it's a tragedy when these establishments falter, collapse, or disappear, not due to a lack of talent, vision, or culinary prowess but because of a deficiency in leadership. I've distilled this undeniable truth: The success or failure of any restaurant is invariably linked to the quality of its leadership.

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Leadership Customer Service Customer Experience Website Management 221

Culinary Cues

APRIL 23, 2023

Chefs have the experience to do this or the network of professionals who can serve as a planning resource. [] HAVE YOU EVER DEVELOPED, STANDARDIZED, AND THEN TRAINED STAFF TO PREPARE A NEW MENU ITEM: Start to finish, the right way to bring an item to the menu is to go through this process until all the “I’s” are dotted and the “T’s” are crossed.

Seasonal Menu 520

Seasonal Menu Leadership Training Fine Dining 520

Modern Restaurant Management

JANUARY 30, 2024

Typical restaurant KPIs involve monitoring costs around food, labor and supplies, pricing adjustments, table turnover rates during peak periods, customer wait times, promotion effectiveness, brand sentiment on review sites, and training completion rates. Define the one or two KPIs most critical for your top growth goals.

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Leadership Small Business Hospitality Customer Experience 508

Culinary Cues

AUGUST 31, 2020

In all cases, there will be a re-shuffling of priorities driving changes to the profile of the “best candidate” for the leadership position in the kitchen. This is where you need to be. [] POWER vs. LEADERSHIP. “I This is what brings a team together and firing on all cylinders. [] LACK OF TRAINING.

Leadership 471

Leadership Point of Sale Training Coaching 471

Modern Restaurant Management

SEPTEMBER 8, 2023

Trust is built when company leaders demonstrate a strong commitment to food safety and provide the necessary resources – including training, tools, equipment, and support – to ensure compliance with regulations and best practices.

Food Safety 520

Food Safety Allergens Food Audits 520

Goliath Consulting

APRIL 25, 2020

The post A NEW TIME FOR OLD FASHIONED LEADERSHIP appeared first on Goliath Consulting Group. A targeted, personal people program will address individual needs for the greater good of your entire organization and long-term health of the organization.

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Leadership Loyalty Program 2020 Design 269

Modern Restaurant Management

SEPTEMBER 4, 2024

As the Regional Director of Operations with one of Genghis Grill’s franchise groups in Arizona, I've learned that a successful restaurant thrives on a blend of passion, patience and people-centered leadership. Here are five insights that have shaped my journey and can help any restaurant operator shine: 1.

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Management Management Leadership Franchise 437

Culinary Cues

FEBRUARY 2, 2024

Employees must be properly trained and then given the responsibility and authority to make those decisions that fit their position. [] SERVE: Respect means that everyone involved in the restaurant is in the service business. Every day should be an opportunity for each employee to grow, learn, and improve through teaching and training.

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Training Customer Service Uniforms Leadership 441

Modern Restaurant Management

JULY 18, 2024

Train, Teach, Mentor A great restaurant manager is also a great teacher and mentor. By investing time in training service techniques and developing their team, managers not only improve the skills of their employees but also build a supportive environment where team members feel valued and empowered to grow.

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Management Management FOH BOH 474

Modern Restaurant Management

JUNE 25, 2020

Such a large return can introduce uncertainty, therefore it’s important for your leadership team to serve as a resource and field any employee questions or concerns throughout the process. Before ramping up operations, conduct training meetings with staff to discuss your restaurant’s protocol for reporting injuries and symptoms.

Employee Relations 547

Employee Relations Customer Experience Communication Training 547

Goliath Consulting

JULY 28, 2020

This is why we recommend role playing as part of the staff training—so that managers can first become comfortable with conflicts and practice resolving them in a controlled space. Situational Leadership. A flexible leadership style is crucial in this current environment.

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Leadership Employee Relations Front of House Communication 348

Modern Restaurant Management

FEBRUARY 9, 2024

While customers are constantly inundated with engaging visual messaging, the other critical stakeholders – the internalones, like home office staff, frontline team members, franchisors, and corporate leadership – often find themselves overlooked.

Communication 471

Communication Franchise Franchising Leadership 471

Modern Restaurant Management

NOVEMBER 29, 2022

Or employees haven’t been properly (and regularly) trained. To increase order accuracy, your restaurant should: Prioritize training. When restaurants are short-staffed, training may become an afterthought, as other high-priority tasks loom. Even when things are hectic, training must remain a priority.

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Ordering Employee Relations Online Ordering Customer Service 562

7 Shifts

SEPTEMBER 21, 2023

Table of Contents Biggest overall team management challenges Top priorities for restaurant operators Wage Increases Leadership and Training Programs Hiring and retention remain the biggest challenge for restaurants when it comes to team management overall. Here's what we found. The greatest challenge is staff retention.

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2023 Hiring Leadership Fast Casual 397

Culinary Cues

APRIL 4, 2020

This structure is established over time and is dependent on how an individual was trained and the level of organization that surrounded him or her during this training phase. The situation is apparently not going to self-correct and real leadership is still floundering. PLAN BETTER – TRAIN HARDER.

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Leadership Retail Training Take-out 444

Modern Restaurant Management

DECEMBER 16, 2024

When employees see that leadership wants them to take breaks and have a life outside of work, they will feel more comfortable expressing their preferences, creating a positive ripple effect across the team. 2 – Invest in their Professional Development Ensuring seasonal employees have meaningful training experiences can pay dividends.

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Hiring Employee Relations Coaching 2025 251

Crunchtime

JANUARY 28, 2025

Yet most companies spend more time training and developing their cooks and servers than they do their multiunit leaders. Its a mistaken belief that only leaders in crisis need direction and training; all leaders benefit from additional training and insight, especially our above-restaurant leaders. My name is Jim Sullivan.

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Leadership Coaching 2025 Training 78

Modern Restaurant Management

AUGUST 3, 2022

My leadership and communication style has evolved over the years as I’ve learned how to adapt to changes and obstacles that are often out of my control. Your employees don’t just want to be a cog in a wheel — they want to be heard, and they want to work under leadership who actively listens.

Communication 508

Communication Leadership Food Supply Back of House 508

Culinary Cues

MARCH 3, 2024

What teams seek to find is leadership in this regard and not the subservient desire to be led. Success happens because of the sense of team and the leadership that sets the stage for this to occur. What kitchens should seek is a coming together with that common purpose without sacrificing what one believes as an individual.

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Leadership Restaurant Law Social Media Sports 446