Loyalty Program, Magazine and Recruiting

Loyalty Program

Magazine

Recruiting

Can Subscription Models Benefit Restaurants and Guests?

Modern Restaurant Management

AUGUST 23, 2023

Restaurant loyalty programs are nothing new so what can restaurants do to stand out from the competition and better engage with guests to build relationships? How and why are loyalty programs evolving? Loyalty programs are made to cater to customers' ever-changing needs and expectations.

Loyalty Program

Loyalty Program Customer Experience Customer Service Mobile Ordering

Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Two

Modern Restaurant Management

MARCH 11, 2025

" As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry. Self-ordering kiosks, QR codes, mobile apps and loyalty reward cards have created more personalized experiences, which increase the likelihood customers will return.

Front of House

Front of House Loyalty Program Recruiting Customer Experience

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Insiders

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Webinars

What Your Financial Statements Are Telling You—And How to Listen!

MORE WEBINARS

Trending Sources

Experts Weigh In: What Are Key Challenges Restaurants Will Face in 2022?

Modern Restaurant Management

DECEMBER 14, 2021

Modern Restaurant Manaagement (MRM) magazine asked restaurant industry insiders to discuss the key challenges they believe restaurants will face in 2022. We have historically and continue to offer competitive pay, thorough training programs, flexible hours and a fun work environment so that we can continue to staff our locations as we grow.

2022

2022 Food Supply Mobile Ordering Customer Experience

Webinars

What Your Financial Statements Are Telling You—And How to Listen!

MORE WEBINARS

MRM Research Roundup: Holiday Spending, Franchise Optimism, and Pickle Energy

Modern Restaurant Management

DECEMBER 31, 2024

This final edition of Modern Restaurant Management (MRM) magazine's Research Roundup for 2024 features news of operator challenges and priorities, delivery trends, wages and hourly worker considerations. Those priorities include increased marketing and sales efforts alongside new benefits and programs to attract and retain staff.

Franchising

Franchising Franchise 2024 Mobile Ordering

MRM Plant-Based: Good Food Scorecard and Healthier Hospital Food

Modern Restaurant Management

FEBRUARY 10, 2020

Please send plant-based news to Modern Restaurant Management (MRM) magazine's Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Copper Branchofficially launched its new Cauliflower Crust Flatbread program. Good Food Restaurant Scorecard. Despite skyrocketing demand for plant-based food across the U.S.,

Hospitality

Hospitality Food Consumer Goods 2019

MRM Franchise Feed: Kitchen of the Future, Restaurant Sherpas and Dunkin’ Hirin’

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Taffer’s Tavern has its eyes set on bringing its bar fare andbeverage program to D.C. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Franchise

Franchise Franchising Food Safety Kitchen Safety

Decade of Disruption: Restaurant Insiders Dish What’s on the Plate

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” In fact, customers are even rewarded through generous loyalty programs and restaurants can improve the efficiency of its operations in the process.

Mobile Ordering

Mobile Ordering Front of House Customer Service Customer Experience

MRM Research Roundup: Labor Struggles, Holiday Habits, and Food Truck Trends

Modern Restaurant Management

SEPTEMBER 27, 2024

Staff retention struggles However, recruitment issues aren’t the only factor contributing to staff shortages. To avoid hiring shortcomings, Expert Market recommends business owners focus on implementing effective recruitment strategies. Cashiers came in third place taking up seven percent of all open roles.

Food Truck

Food Truck Fast Casual 2024 Food

MRM Research Roundup: Coronavirus Stats and More

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. COVID-19 Foot Traffic at QSRs. Often times, a happy employee equates to happy guests.

Mobile Ordering

Mobile Ordering Online Ordering Point of Sale POS

MRM Franchise Feed: CPK in Canada and Real Famous BBQ

Modern Restaurant Management

FEBRUARY 6, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ce launched its franchise program to expand the concept across the nation. ” Friendly's Launches Kids Program. CPK Heads North. ce Launches Franchising Campaign.

Franchise

Franchise Franchising Fast Casual 2019

How to write a restaurant marketing plan that puts butts in seats [Ideas and Strategies]

7 Shifts

NOVEMBER 1, 2022

What to use it for: Any and everything: showcasing your food, behind-the-scenes looks at your kitchen, highlighting your hardworking team, or even recruiting staff. Loyalty programs. Customer loyalty programs can be simple cards, or you can take the gamification aspect further with digital 'point scoring' for every dollar spent.

Seating

Seating Email Marketing Marketing SEO

The ultimate guide to restaurant technology for restaurant owners

Open for Business

NOVEMBER 21, 2022

It can sync with a loyalty program. Guests are choosing restaurants that require the fewest interactions with people, according to QSR magazine. There’s no doubt about it: Recruitment and hiring are taking more time, resources, and energy these days. Being in touch with guests builds trust and loyalty. Hiring tool.

Technology

Technology Front of House Back of House Online Ordering

MRM People & Places: Game On at Walk-On’s and Gingerbread Houses for Humanity

Modern Restaurant Management

FEBRUARY 14, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. “We are thrilled Megan will be spearheading our winemaking program,” says Vintner Kathryn Hall. Donal Neilan. Megan Gunderson.

Back of House

Back of House Hotels Events Design

Restaurant Experts’ 2021 Outlook, Part One

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. And while they have little choice but to embrace third-party delivery services, doing so puts another brand in control of their customer and risks eroding customer loyalty. Here are their responses.

2021

2021 Kitchen Safety Food Safety Mobile Ordering

MRM Research Roundup: Diner Resiliency, Automation Technology, and Egg Prices

Modern Restaurant Management

APRIL 1, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. Nearly half (47 percent) of diners say they engage with loyalty programs at least once a week, up significantly from just 34 percent in 2023.

Pricing

Pricing Technology 2025 Point of Sale

The 20/20 on 2020: Restaurant Experts Weigh In

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. As such, a big focus in 2020 will be on how to find, recruit and keep team members. Recruiting Platforms. Consumers will crave transparency.

2020

2020 Kitchen Safety Consumer Goods Point of Sale

MRM Research Roundup: Thanksgiving Trends, Diner Optimism, and Holiday Spending

Modern Restaurant Management

NOVEMBER 27, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of Drinksgiving and Thanksgiving trends, FSR challenges, and "out-of-the-box" dining habits. Bringing Back Brand Loyalty : To keep customers coming back, operators are reframing the idea of value in their loyalty programs.

2025

2025 Loyalty Program 2024 Back of House

Restaurateur Connection

Can Subscription Models Benefit Restaurants and Guests?

Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Two

Webinars

Trending Sources

Experts Weigh In: What Are Key Challenges Restaurants Will Face in 2022?

Webinars

MRM Research Roundup: Holiday Spending, Franchise Optimism, and Pickle Energy

MRM Plant-Based: Good Food Scorecard and Healthier Hospital Food

MRM Franchise Feed: Kitchen of the Future, Restaurant Sherpas and Dunkin’ Hirin’

Decade of Disruption: Restaurant Insiders Dish What’s on the Plate

MRM Research Roundup: Labor Struggles, Holiday Habits, and Food Truck Trends

MRM Research Roundup: Coronavirus Stats and More

MRM Franchise Feed: CPK in Canada and Real Famous BBQ

How to write a restaurant marketing plan that puts butts in seats [Ideas and Strategies]

The ultimate guide to restaurant technology for restaurant owners

MRM People & Places: Game On at Walk-On’s and Gingerbread Houses for Humanity

Restaurant Experts’ 2021 Outlook, Part One

MRM Research Roundup: Diner Resiliency, Automation Technology, and Egg Prices

The 20/20 on 2020: Restaurant Experts Weigh In

MRM Research Roundup: Thanksgiving Trends, Diner Optimism, and Holiday Spending

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