Loyalty Program Mobile Ordering Pricing 
Modern Restaurant Management
MARCH 11, 2025
Loyalty is a huge factor now as guests desire rewards and perks for sticking with a favorite small business, and repeat customers are keeping many restaurants going. While the ways we order and dine may have changed, the reasons people choose a restaurant haven’t. Customer habits have also shifted after the pandemic.
Modern Restaurant Management
MARCH 26, 2025
“Every guest touchpoint–whether it’s a dine-in experience, an online order, or even a response to a review – can influence future business,” Mike Eng, Senior Director of Vertical Expansion at Klaviyo, told Modern Restaurant Management (MRM) magazine.
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Modern Restaurant Management
DECEMBER 1, 2021
In October, the USDA reported year-to-date averages, noting that food-at-home (grocery store) prices have increased 2.5 percent and food-away-from-home (restaurant) prices have increased 3.6 percent, and food-away-from-home prices are expected to increase between 3 and 4 percent. Rewards for Loyalty.
Modern Restaurant Management
FEBRUARY 11, 2021
Mobile orders were expected to drive $38 billion in restaurant revenue in 2020. What’s more, digital consultancy Mobiquity in June 2020 reported a 36 percent year-over-year increase in the number of restaurant mobile app reviewers who said it was their first time using such an app. Evolve to Meet New Customer Expectations.
Modern Restaurant Management
MAY 13, 2024
But two non-negotiables have remained strong for diners: convenience and loyalty. Loyalty Reigns Supreme Although consumers may be more selective on where and when they dine out, they still want to frequent their favorite restaurants and access any deals possible. They also want convenience and frictionless digital experiences.
ChowNow
FEBRUARY 21, 2025
The restaurant industry is going mobile, and restaurant apps are at the center of this transformation. Diners want the convenience of ordering, booking, and engaging with their favorite restaurants straight from their phones. Beyond mobile ordering, restaurant apps support operations in ways that were never available before.
Modern Restaurant Management
FEBRUARY 17, 2025
Operators would see increased prices in their supply chain, resulting in rising costs to their guests as well. This level of customization not only enhances guest satisfaction but also drives customer loyalty, which is crucial in our competitive market. In terms of operations, we're seeing a trend towards integrated systems.
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