ChowNow

MARCH 7, 2025

Every online order, email sign up, and reward program interaction generates valuable insightsbut if that data just sits there, youre missing a major opportunity. POS Data : Every in-store and online transaction provides insights into order history, average spend, most popular menu items, and peak sales times.

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

Modern Restaurant Management

FEBRUARY 17, 2025

"These tariffs could deeply affect the food service and hospitality industries on both sides of the border," Alex Thalassinos, President of Silverware POS, one of the first tech providers dedicated to Canada’s hospitality industry, told Modern Restaurant Management (MRM) magazine.

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221

Modern Restaurant Management

FEBRUARY 3, 2022

POS and Payments : Restaurateurs wasted no time investing in new point-of-sale (POS) and payments solutions to help them navigate the pandemic. Not only did two-thirds (67 percent) of operators change their POS in the past year, but virtually all restaurants implemented some form of contactless payment.

Loyalty Program 486

Loyalty Program Online Ordering Cash Management Point of Sale 486

Modern Restaurant Management

JULY 12, 2022

Increase reservations at your restaurant and excitement around Restaurant Week by communicating to your customers using multiple platforms. Attract and Retain Guests with a Loyalty Program. And one of the easiest ways to do that is by implementing or reinvigorating a loyalty rewards program.

Loyalty Program 558

Loyalty Program Online Ordering Point of Sale Customer Experience 558

7 Shifts

OCTOBER 22, 2024

With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations. Use email newsletters in marketing your restaurant Email marketing is one of the most effective restaurant marketing strategies for driving engagement and increasing reservations.

Book 195

Book Marketing Email Marketing Social Media 195

Modern Restaurant Management

JUNE 12, 2024

For example, implementing a seamless online reservation system optimizes the restaurant's scheduling while offering convenience to customers. Integrating POS systems that support both in-store and online orders helps ensure seamless order management and reduces errors.

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

ChowNow

FEBRUARY 12, 2025

A well-crafted email can remind a past guest to stop by again, encourage reservations for a new seasonal menu, or even boost online orders with a limited-time discount. Boosts Repeat Business: Special promotions, loyalty rewards, and exclusive deals encourage guests to return. Many POS systems already collect customer emails for you.

Email Marketing 195

Email Marketing 2025 Marketing Online Ordering 195

ChowNow

MARCH 14, 2025

A strong marketing strategywhether through social media, email campaigns , or loyalty programs helps bring in new customers and keep existing ones coming back. Leverage restaurant technology, such as POS systems and financial analytics tools, to gain deeper insights into spending and revenue trends.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

MAY 31, 2022

For example, basic point of sale (POS) systems or integrated restaurant management systems are useful digital tools that enable data reporting. Aside from gathering reports from a POS system, some restaurants will leverage other types of software that are beneficial to improving the restaurant’s performance.

Point of Sale 491

Point of Sale Download POS Customer Experience 491

7 Shifts

DECEMBER 17, 2020

For full-service restaurants, many POS or reservation systems can also help collect data for you. Recommended Reading: Simple Restaurant Marketing Plan for 2020 Reward Their Loyalty ?? A customer loyalty program is a surefire way to entice your guests to return, not churn. You have to earn it!

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Modern Restaurant Management

OCTOBER 20, 2023

This creates an opportunity for restaurants to bite into market share by enticing a budget-sensitive customer base with incentives like coupons and loyalty programs. In addition to the abovementioned sources of data, an increase in reservation and food delivery app use has led to a surplus of diner data.

Marketing 379

Marketing Loyalty Program Email Marketing Coupons 379

Modern Restaurant Management

SEPTEMBER 14, 2022

AI is a program developed by humans to respond to a set of instructions under specific environments. AI programs factor in various variables like human response patterns, scenarios, locations, languages, and more to deliver what is expected of them. But before we learn more about it, here is a quick recap of what AI and ML are.

Front of House 528

Front of House Mobile Ordering Loyalty Program Back of House 528

Modern Restaurant Management

APRIL 17, 2023

Automation tools also provide value through mobile ordering apps, AI solutions, digital reviews apps, and online reservation software. Employees and restaurant owners are benefiting from automation technology: over half of leaders say that revenue has increased since implementing restaurant’s automation tools.

Mobile Ordering 518

Mobile Ordering Cash Management Online Ordering Front of House 518

Indoor Media

OCTOBER 14, 2020

Financially, it only makes sense to focus on maintaining repeat customers, and one of the best ways to do that is with an auto repair loyalty program. Research shows that 79% of consumers look for deals in loyalty and reward programs before making a purchase. How to Start an Auto Repair Loyalty Program.

Loyalty Program 148

Loyalty Program Email Marketing Social Media Customer Service 148

SpotOn

NOVEMBER 21, 2024

Make the reservation process easier While some people stay home for the holidays, others look for special experiences or want to go out for dinner in larger groups. When you have a reservation and waitlist platform , you can manage your unique experiences, reservations, and your waitlist all from just one place.

Loyalty Program 98

Loyalty Program Seasonal Menu Email Marketing Cash Management 98

Modern Restaurant Management

JANUARY 31, 2024

The website is one part of it, but it’s also about maintaining an active social media presence, offering a loyalty program, and investing in ongoing marketing campaigns. Not to mention, operators are still seeing positive gains from things like online ordering and loyalty tech.

2024 508

2024 Online Ordering Website Management Email Marketing 508

Lavu

APRIL 4, 2025

Using data from POS systems, loyalty programs, and feedback forms, restaurants can create targeted promotions and build long-term loyalty. Implementing personalized restaurant marketing strategies with tools like Lavu POS can enhance customer satisfaction and drive business growth.

Marketing 78

Marketing Loyalty Program Email Marketing POS 78

7 Shifts

OCTOBER 9, 2019

Engage your Customers with Loyalty Programs Restaurant loyalty programs have come a long way from the days of the “10 stamps on a business card = 1 free beverage” system. There are a few things you can do to take your loyalty program to the next level. The graph trend speaks for itself.

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. It's arguably the go-to platform for diners looking to make a reservation. Get a Demo 6.

Management 367

Management Management Operations Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. It's arguably the go-to platform for diners looking to make a reservation. Get a Demo 6.

Management 352

Management Management Operations Mobile Ordering 352

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. ” Tyga Bites Launches.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

JULY 7, 2020

Small Business Administration and Treasury Department released detailed loan-level data regarding the loans made under the Paycheck Protection Program (PPP). “We are particularly pleased that 27 percent of the program’s reach in low and moderate income communities which is in proportion to percentage of population in these areas.

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

SpotOn

OCTOBER 14, 2024

The POS system is a restaurant's command center. If you run a restaurant, you know this, so you're probably weighing the many options for POS systems carefully. There are the features, support, hardware, and software, upfront POS hardware costs, and monthly subscription fees. What does a POS system do?

POS 52

POS Loyalty Program Website Management Cash Management 52

7 Shifts

NOVEMBER 3, 2021

This means access to things like: Unauthorized access to POS data. The most important ones for restaurateurs and operators to be aware of are: POS Data. As the tech heart of most restaurants, the POS is the most important thing to lock down to ensure that your restaurant cybersecurity is airtight. More on this below!).

POS 370

POS Audits Loyalty Program Information 370

Focus POS

APRIL 8, 2019

When you’re looking for ways to attract and keep customers while increasing your revenue, the best place to start is implementing a customer loyalty and rewards program. Consumers want to feel a sense of personal connection with their favorite businesses and brands, and loyalty programs foster this relationship.

Loyalty Program 113

Loyalty Program Point of Sale POS Reference 113

The Rail

JANUARY 28, 2025

While alternative financing options like stock loans and microloans can support major upgrades without straining cash reserves, each investment should target specific operational improvements or revenue opportunities. How to Use Technology Modern restaurant technology focuses on improving both operational efficiency and guest convenience.

Cash Management 130

Cash Management Loyalty Program Inventory Waste 130

7 Shifts

SEPTEMBER 15, 2021

Create a loyalty program. Restaurant loyalty programs are highly effective in increasing both customer spend and customer visits. A great loyalty program itself acts as another channel for suggestive selling. If your servers are all about a certain dish or drink, let them show their enthusiasm to guests.

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

Modern Restaurant Management

FEBRUARY 20, 2024

Until now, restaurants have primarily focused on customer experience when considering payments technology, but the emergence of new and developing worker payment programs can impact and improve the restaurant worker experience. Restaurant workers have to interact with a POS system countless times in a day.

Technology 309

Technology Cash Management Customer Experience POS 309

SpotOn

JANUARY 29, 2025

SpotOn Named #1 Restaurant POS System by G2 SpotOn Restaurant has earned the top spot in the Winter Grid® Report for Restaurant POS from G2, the world’s largest and most trusted software marketplace. Dedicated Loyalty Sign-Up Page for Diners: Simplifying customer enrollment in loyalty programs for higher engagement.

POS 55

POS 2025 Marketing Loyalty Program 55

Modern Restaurant Management

NOVEMBER 11, 2019

Loyalty rewards for their restaurants and bars: Almost 1 in 3 (32 percent). “Hotel brands, especially those with locations in various cities around the world, have a unique opportunity to build loyalty with customers through their F&B offerings. ” Building Loyalty.

Travel 297

Travel Food Hotels Loyalty Program 297

7 Shifts

AUGUST 18, 2021

Show them you value their loyalty by remembering their name or striking a conversation over a topic you've previously chatted about. Avoid overbooking reservations. Overbooking reservations is as much a pain for the restaurant as it is for the customer. Digital Loyalty. Recommended Reading: BLOG NAME.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. A wide-ranging industry report from Toast included a section on restaurant technology trends, noting that 82% of restaurants were using a POS, followed by 56% using payroll software. is possible with a great POS.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

JUNE 12, 2020

Through this program, Dunkin’ franchisees have the opportunity to offer their restaurant employees an affordable, flexible and supportive pathway to an associate or bachelor’s degree from SNHU. Taffer’s Tavern has its eyes set on bringing its bar fare andbeverage program to D.C. ” Showing Support. .”

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door. Reduce theft.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

SEPTEMBER 14, 2021

Stepping out of operations, he became a Point of Sale (POS) Technician in 1984, and three years later was promoted to POS Manager, where he managed the IT team for Michigan, Ohio, Pennsylvania, and Northern Indiana. The James Beard Foundation’s programs exist to serve and bolster people at different points in their careers.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

FEBRUARY 17, 2020

” Ahead of the official launch, Yelp ran a successful pilot program with Denny’s, with the help of their media agency, ?Spark diners exclusive access to hot tables with the launch of Premium Access – a new loyalty perk available for frequent OpenTable diners, top photo. Spark Foundry?. OpenTable is giving U.S.

Sports 383

Sports Point of Sale Customer Experience Entertainment 383

Modern Restaurant Management

DECEMBER 31, 2019

Restaurants will likely continue to offer innovative benefits like free or discounted education, or other programs such as our managing partners program, which allows managers to run their own locations. At Yelp, we're seeing restaurants move away from a strictly reservations planning model. It should be four.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345