Modern Restaurant Management

JULY 16, 2024

Personalization is key to successful loyalty programs, according to the 2024 Paytronix Loyalty Trends Report. "Top " Lynch has more than 20 years’ experience managing large CPG and retail brands in marketing and brand strategy. ." "It’s not always a new method, idea, product, etc.

Innovation 197

Innovation Loyalty Program Email Marketing Customer Experience 197

Bingage

JUNE 27, 2023

One effective way to foster customer loyalty is by implementing a well-designed loyalty program. Shopify, one of the leading e-commerce platforms, offers a variety of Shopify loyalty apps that can help you engage and retain customers. Bingage is one of the best Shopify loyalty apps for e-commerce stores.

Loyalty Program 98

Loyalty Program Point of Sale Social Media Email Marketing 98

BNG Point of Sale

OCTOBER 15, 2021

Mobile POS For Retail. What Is A Mobile POS System For Retail? Mobile POS (mPOS) uses a smartphone, tablet or dedicated wireless device to expand the capabilities of a retailer’s point-of-sale terminal. Benefits of a Mobile POS System for Retail Stores. Your customer is now satisfied.

Retail 98

Retail POS Point of Sale Mobile Ordering 98

Modern Restaurant Management

APRIL 22, 2024

Fast food restaurants are all about convenience with the latest step in providing convenience for guests being the welcoming of digital payments and corresponding loyalty apps. First, reward programs turn physical goods into digital goods that are easy to move around, have no upper-value limit, and barely need monetization.

Food 204

Food Loyalty Program Consumer Goods Customer Experience 204

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 196

2021 Coupons Loyalty Program Fast Casual 196

Modern Restaurant Management

JANUARY 8, 2024

Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences. Nothing is fraud proof.

2024 216

2024 Loyalty Program Cash Management Customer Experience 216

Modern Restaurant Management

MARCH 16, 2023

Music can help restaurants strengthen relationships with their customers and build loyalty. Every visit to a retail location is a potential music touchpoint— and restaurants are one of the most regularly visited locations. Immersive Experiences and Driving Customer Loyalty Music evokes emotions and in turn motivates actions.

License 190

License Loyalty Program Customer Experience Customer Service 190

Modern Restaurant Management

FEBRUARY 25, 2021

More than 90 percent of restaurants have made, or plan to make, investments in kitchen automation technology, according to a report from Square that looks at the future of restaurants and retail. 42 percent of restaurants plan to invest in customer loyalty programs. 62 percent of revenue to come through those online channels.

Social Media 158

Social Media Retail Website Management Online Ordering 158

Modern Restaurant Management

DECEMBER 28, 2020

Just Salad was the first national restaurant chain to label its entire menu with carbon emissions similar to how brands like Allbirds had done in the retail sector. A lot of retailers rushed to market in response to COVID-19 to provide mobile experiences that prioritized safety and contactless interactions.

2021 230

2021 Mobile Ordering Kitchen Safety Loyalty Program 230

Modern Restaurant Management

DECEMBER 17, 2024

. – Jay Fiske, President, Powerhouse Dynamics Beyond the App: Loyalty and Data-Driven Personalization In 2025, loyalty and digital innovation are set to shape the QSR industry more than ever. A great example of this is McAlister’s Club MCA – designed to elevate the guest experience for loyalty members.

2025 167

2025 Loyalty Program Customer Experience Online Ordering 167

Modern Restaurant Management

DECEMBER 23, 2024

For instance, I believe loyalty programs will evolve even further from providing customized recommendations, exclusive offers, and curated experiences based on past purchases and preferences. Hybrid business models—such as combining dine-in, takeout, and retail offerings—will also be critical for maintaining stability.

2025 137

2025 Hospitality Bar Customer Experience 137

Modern Restaurant Management

MAY 24, 2022

With increasing restrictions on public movement and offline retail operations, the growing demand for online shopping amid the COVID-19 pandemic is propelling global mobile wallet industry growth. They also provide customers the facility to save and store discount coupons and loyalty gift cards for future transactions.

Marketing 204

Marketing Loyalty Program Fast Casual Coupons 204

The Restaurant Times

SEPTEMBER 21, 2021

While there are ample other ways to boost sales, loyalty program is a reliable solution. In the new normal, the big challenge for brands is to increase points redemption and loyalty program participation, thereby increasing your restaurant sales. How To Use Loyalty Programs To Boost Restaurant Sales.

Loyalty Program 52

Loyalty Program Point of Sale Mobile Ordering Online Ordering 52

The Restaurant Times

SEPTEMBER 21, 2021

While there are ample other ways to boost sales, loyalty program is a reliable solution. In the new normal, the big challenge for brands is to increase points redemption and loyalty program participation, thereby increasing your restaurant sales. How To Use Loyalty Programs To Boost Restaurant Sales.

Loyalty Program 52

Loyalty Program Point of Sale Mobile Ordering Online Ordering 52

Modern Restaurant Management

OCTOBER 18, 2021

Delivering beer, wine, and spirits straight to consumers’ doors, programs like these are dedicated to helping people drink better at home. Spirits Network specifically produces content and original programming to give customers insight, background, and advice they need to discover spirits they may not have tried in the past.

Loyalty Program 197

Loyalty Program Online Ordering Mobile Ordering Beverage 197

The Restaurant Group

NOVEMBER 9, 2020

Implementing a virtual presence is “a process that promotes an image, creates loyalty and allows the business to maintain its current clientele as well as attract new customers.” . It’s a fact that 77% of consumers recommend a restaurant or retail establishment to a friend after a single positive experience. Source: QSR. Doing More.

Social Media 164

Social Media Loyalty Program Customer Service Customer Experience 164

Modern Restaurant Management

DECEMBER 21, 2022

From grocery to retail; offering an opportunity for consumers to linger or pop in to pick up a meal not only adds revenue opportunities but also foot traffic and consumer preference data. Loyalty will continue to get more personal and less transactional. Gamification will play a larger role in driving brand loyalty.

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167

Modern Restaurant Management

JUNE 10, 2021

Next time you book a hotel, have a look at all the cues of the street fight that is going on for your business: loyalty points, complimentary amenities (such as speedy wi-fi and free breakfast), and priority upgrades all offered as “book direct” incentives.

Airlines 198

Airlines Consumer Goods Point of Sale Hotels 198

Modern Restaurant Management

JULY 29, 2021

Thanks to mobile ordering apps or loyalty programs, you may also have customers’ names, addresses, and other sensitive data. According to one study, 42 percent of cybersecurity incidents in retail and hospitality this year have come from malware, more than any other category. million class-action lawsuit.

Loyalty Program 247

Loyalty Program Employee Relations Point of Sale Mobile Ordering 247

Modern Restaurant Management

JANUARY 12, 2021

As app-based delivery, drive-through and take-out services surpass indoor dining, not only does providing an excellent customer experience show customers you appreciate their business, but it also enables you to set the stage for customer loyalty that will continue to grow well beyond the pandemic. This includes employees.

Fast Casual 164

Fast Casual Food Safety Loyalty Program Customer Experience 164

Social Hospitality

SEPTEMBER 3, 2019

Restaurant loyalty programs can also be supercharged with psychological techniques, developing engaged customers that last. Online retailers highlight how many items are left in stock because they create an instant psychological call-to-action, simply because people hate missing out. The result? Increased restaurant bookings.

Marketing 150

Marketing Social Media Loyalty Program Email Marketing 150

Social Hospitality

OCTOBER 21, 2019

Restaurant loyalty programs can also be supercharged with psychological techniques, developing engaged customers that last. Online retailers highlight how many items are left in stock because they create an instant psychological call-to-action, simply because people hate missing out. The result? Increased restaurant bookings.

Marketing 150

Marketing Social Media Loyalty Program Email Marketing 150

Modern Restaurant Management

MAY 24, 2022

With increasing restrictions on public movement and offline retail operations, the growing demand for online shopping amid the COVID-19 pandemic is propelling global mobile wallet industry growth. They also provide customers the facility to save and store discount coupons and loyalty gift cards for future transactions.

Marketing 180

Marketing Loyalty Program Fast Casual Coupons 180

Modern Restaurant Management

AUGUST 19, 2022

Coffee shops serve as early morning gathering places, restaurants provide a place where families reconnect, and shops selling retail goods keep lives running smoothly. One surefire way to help your restaurant stand out is to incorporate a new mover marketing program to capture new residents before they form loyalties with the competition.

Franchising 197

Franchising Franchise Social Media Loyalty Program 197

Modern Restaurant Management

DECEMBER 20, 2023

.; Co-founder, Carbonate Looking back at 2023, I witnessed a significant shift in how restaurants approach loyalty programs. Customers displayed a pronounced preference for flexibility, seeking the capability to modify loyalty programs in response to evolving consumer trends and demands.

2023 197

2023 Loyalty Program Mobile Ordering Consumer Goods 197

Modern Restaurant Management

APRIL 2, 2020

Going cashless also encourages the use of mobile payments and loyalty program apps, which enables increased customer participation and valuable data collection. Sweetgreen reported the ability to process as many as 15 percent more sales an hour thanks to its cashless payment system.

Cash Management 169

Cash Management Mobile Ordering Fast Casual Point of Sale 169

Modern Restaurant Management

MAY 5, 2022

The coffeehouse chain will become one of Bakkt's flagship retailers and embrace crypto through its payment app. After announcing the partnership, the company ran a pilot program in outlets in Denver this month. Innovative Loyalty Schemes. Blockchain technology can allow companies to offer loyalty schemes.

Serving 189

Serving Loyalty Program Food Supply Point of Sale 189

MadMobile

APRIL 26, 2023

Connected commerce is a rapidly growing trend in the retail and restaurant industries, and it is changing the way businesses interact with their customers. Today, many restaurants and retailers face challenges in meeting the diverse needs of their customers due to lack of efficient systems, maintaining integrations, and staff training.

Mobile Ordering 98

Mobile Ordering Loyalty Program Retail Point of Sale 98

Modern Restaurant Management

DECEMBER 2, 2019

With data showing that 65 percent of gift card recipients spend approximately 38 percent more than the face value of their cards, restaurant brands should be taking action to optimize their gift card programs for the holiday season. per card, according to the National Retail Federation (NRF). Seek Out Third-Party Distribution Networks.

Point of Sale 136

Point of Sale Email Marketing Loyalty Program Mobile Ordering 136

Modern Restaurant Management

APRIL 27, 2020

Additional funding has been allocated for the Paycheck Protection Program (PPP ). Tips for pivoting to retail. To make it easy for restaurants of all sizes and types to adapt to these changes, OpenTable is introducing a new Open Door ’ pricing program. For more information, visit: sba.gov/paycheckprotection.

Mobile Ordering 198

Mobile Ordering Webinar Loyalty Program Online Ordering 198

Modern Restaurant Management

MAY 22, 2024

At the same time, technology will strengthen rewards programs which will become even more sophisticated thus reinforcing loyalty through competitive incentives. These new owners did not know the retail side and neglected to invest in it. What’s next for Subway?

Front of House 189

Front of House Back of House Leadership Franchising 189

Modern Restaurant Management

APRIL 17, 2023

Moreover, mobile applications for restaurant smart order provide such options as work with reserves and kitchen notification, payments accepting, work with combos and discounts (that can help restaurants to operate loyalty programs).

Mobile Ordering 207

Mobile Ordering Cash Management Online Ordering Front of House 207

Modern Restaurant Management

MAY 31, 2022

While it's common for retailers to leverage an enterprise resource planning (ERP) system, it could also benefit restaurants. Other restaurant software is specifically designed for one purpose, whether it applies to human resources (HR), payroll, accounting, loyalty programs, or employee training.

Point of Sale 197

Point of Sale POS Download Customer Experience 197

Modern Restaurant Management

APRIL 7, 2021

More restaurants and retail locations are beginning to offer charging as a service to attract the increasing share of EV drivers. Restaurants will be able to brand their own charging stations, and encourage return visits with loyalty programs on both car charging and menu items.

2030 175

2030 Loyalty Program Customer Service Equipment 175

Modern Restaurant Management

DECEMBER 4, 2020

Over one-quarter of respondents (27 percent) believe that a company's social distancing policies are among the most important characteristics when choosing a local business, roughly equal with the appearance of the store (28 percent), and above familiarity (21 percent) and loyalty (19 percent). Paytronix Systems, Inc.,

Loyalty Program 146

Loyalty Program Online Ordering Fast Casual Consumer Goods 146

Modern Restaurant Management

APRIL 27, 2020

Additional funding has been allocated for the Paycheck Protection Program (PPP ). Tips for pivoting to retail. To make it easy for restaurants of all sizes and types to adapt to these changes, OpenTable is introducing a new Open Door ’ pricing program. For more information, visit: sba.gov/paycheckprotection.

Webinar 186

Webinar Loyalty Program Online Ordering Social Media 186

Modern Restaurant Management

AUGUST 19, 2020

A number of restaurant and retail store owners in the city of Pasadena have quietly established the nation’s first dense “face-pay” network, top video.These small business owners have embraced an advanced facial recognition technology that lets their customers make secure, hands-free purchases using only their faces. .

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206