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5 Essential Restaurant Customer Retention Strategies Every Operator Needs In 2025

ChowNow

Wealth Distribution: 80% of wealth is often held by 20% of the population. Build a Customer Loyalty Program Were starting here because a loyalty program is one of the most effective ways to build lasting connections with your customers, and its easier to set up than you might think.

2025 195
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Restaurant Loyalty Program Ideas: How to Start

7 Shifts

If you aim to increase customer retention, one of the most important investments is loyalty programs. According to Shoes for Crews Europe , 57% of adult consumers are more likely to visit restaurants with a loyalty program. Why get a loyalty program? Why get a loyalty program?

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The Best Restaurant Technology Of 2025

ChowNow

If customer retention is a priority consider a digital loyalty program or automated marketing tools. Guest Experience & Loyalty : Integrate with CRM and loyalty programs to personalize offers and encourage repeat business. Consider your budget. This frees up management to focus on more pressing needs.

2025 195
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Why Your Restaurant Needs Marketing and PR Now More Than Ever

Modern Restaurant Management

However, history shows time and again: businesses that continue marketing through downturns emerge stronger, and enjoy robust consumer loyalty. Pro tip: having a PR crisis plan in place is vital as a crisis situation can easily arise! Incorporate new distribution strategies, such as no-contact delivery or curbside pick-up.

Marketing 507
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Win More in 2024: Your Guide to Restaurant Marketing Success

Level 2 | Intermediate: Find out how to optimize for guest engagement, reduce ad costs with guest segments, launch lifecycle automations, and tailor loyalty offers. Level 2 | Intermediate: Find out how to optimize for guest engagement, reduce ad costs with guest segments, launch lifecycle automations, and tailor loyalty offers.

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Using Technology to Combat the Labor Shortage

Modern Restaurant Management

Without enough workers to meet diner demand, many restaurants have reduced operating hours and rely on overburdened staff, harming employee satisfaction and reducing critical staff loyalty. Industry-leading labor management technology can address this by placing consideration on employee preferences.

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2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences. Nothing is fraud proof.

2024 539