Modern Restaurant Management
JANUARY 13, 2025
In a recall crisis, the media can be your greatest ally or your worst enemy – it all comes down to how you manage the message. The timely and accurate messaging provided to the media allowed for effective coverage that raised awareness about the situation, educated consumers, and helped minimize public health risks.
Modern Restaurant Management
MARCH 28, 2025
This generation prioritizes social responsibility over traditional brand loyalty and gravitates toward integrity, sustainability, and values-driven experiences. Build a Positive Social Media Presence Although authenticity may seem contrary to the curated nature of social media, we have discovered that the two can seamlessly coexist.
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Modern Restaurant Management
MARCH 26, 2025
. “Every guest touchpoint–whether it’s a dine-in experience, an online order, or even a response to a review – can influence future business,” Mike Eng, Senior Director of Vertical Expansion at Klaviyo, told Modern Restaurant Management (MRM) magazine.
Modern Restaurant Management
DECEMBER 6, 2024
Leverage Social Media and Local Influencers Social media and local influencers are invaluable tools for building connections and expanding your restaurant’s reach. We’ve seen firsthand how social media generates buzz—especially when our famous customers get involved.
Speaker: Jay Coldren, Alex Barrow, and Greer Kimsey, Street Sense Team
Jay and his team will discuss: Reputation Management. Maximizing Social Media. Join Jay Coldren and his team in this masterclass to learn the tactics for dominating the digital restaurant sphere. Online Ordering Optimization. Digital Marketing Tools. And much more! Thursday April 8th at 11AM PDT, 2PM EDT, 7PM GMT.
Modern Restaurant Management
NOVEMBER 8, 2024
By offering social proof and trust, video testimonials encourage prospective customers to give your restaurant a try. Promote on Social Media Social media is a must for video testimonials. Video testimonials are short videos that show happy customers sharing their positive experience at your establishment.
ChowNow
APRIL 4, 2025
And in a world where one viral comment or ignored review can snowball, restaurant reputation management isnt just smartits essential. What is Online Reputation Management and Why Does it Matter? Its actively managing how your business is perceived across platforms like Google, Yelp, TripAdvisor, and social media.
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