ChowNow

APRIL 15, 2025

Monitoring your COGS helps you spot food waste, theft, over-ordering, or supplier price hikes before they eat into your gross profit margin. This does not include things like rent, labor, or marketing, just the costs directly tied to the food and beverages youre serving. The result is your AOV.

Operations 195

Operations Email Marketing Point of Sale Online Ordering 195

ChowNow

FEBRUARY 21, 2025

Diners want the convenience of ordering, booking, and engaging with their favorite restaurants straight from their phones. Beyond mobile ordering, restaurant apps support operations in ways that were never available before. Online ordering and delivery apps. Here is an example of a restaurants branded app.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Social Hospitality: Restaurants

JUNE 22, 2020

The restaurant and food industry is one of the many to take advantage of the marketing opportunities Instagram offers. But, how do you use Instagram to market your restaurant? Ever since Chris Messina’s #barcamp hashtag turned up on social media in 2007, hashtags have been big business for marketing. Plan Ahead.

Marketing 440

Marketing Social Media Advertising Influencer 440

Goliath Consulting

APRIL 5, 2025

Efficient Seating and Ordering Process Minimize wait times and ensure smooth transitions from arrival to seating. Positive online interactions can turn a great experience into valuable word-of-mouth marketing. Make sure the entrance area is clean and organized, setting a positive tone before guests even sit down.

Customer Experience 195

Customer Experience Email Marketing Customer Service Mobile Ordering 195

Modern Restaurant Management

JUNE 16, 2022

As a result, the use of self-ordering kiosks and QR codes during the pandemic went up by 750 percent, with 77 percent of survey respondents saying they would prefer contactless ordering and payment once the pandemic ends. consumers being new to ordering meal delivery services (up from 47 percent in March 2021).

Online Ordering 472

Online Ordering Point of Sale Management Management 472

Modern Restaurant Management

JUNE 10, 2021

The choices restaurants make today on how to invest in marketing and leverage various food sales channels will have profound impacts for years to come. If restaurant brands can see the signs and incentivize guests to maintain a direct relationship with them today billions of dollars of promotional marketing dollars can be saved.

Airlines 493

Airlines Consumer Goods Point of Sale Hotels 493

Modern Restaurant Management

AUGUST 5, 2021

Expect to see more self-ordering kiosks already present at Taco Bell, Panera and McDonalds. Ghost restaurants that capitalize on online delivery are a $45 billion market, much higher than the $41 billion previously estimated. In lieu of available labor, companies are turning more to automation.

Food Truck 539

Food Truck Retail Mobile Ordering Food Safety 539

Modern Restaurant Management

JANUARY 6, 2022

Online Ordering: How Gift Cards are an Essential Piece of the Process. As the public has gotten used to the prevalence of curbside pickup and delivery, restaurants who do not offer online ordering may find they are struggling more to generate business. Meet your customers where they are this year: online.

2022 493

2022 Online Ordering Loyalty Program Customer Experience 493

Modern Restaurant Management

JUNE 11, 2020

” In order to bring back the customer base, neighborhood restaurants will have to reconcile with real concerns over safety and sanitation, while still providing a great dine-in experience. While having to reduce the number of seats is never ideal for a restaurant, many states are requiring it. Make it feel natural.

Customer Experience 516

Customer Experience Dine-in Food Safety Kitchen Safety 516

Modern Restaurant Management

JUNE 12, 2024

For example, implementing a seamless online reservation system optimizes the restaurant's scheduling while offering convenience to customers. Seating to First Server Contact : Cameras can track the duration from when a customer is seated to when a server approaches them. How should they be turning to AI?

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

Modern Restaurant Management

AUGUST 19, 2020

In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. ” The program highlights include: Accessing US Foods’ proprietary technology to identify the right concept based on their unique, local market conditions.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

JUNE 27, 2022

The lower your marketing costs, the more money you can spend on essential things like high-quality ingredients, inviting decor, and of course, fair pay for your employees. Many restaurants toss a paper menu into every takeout order, but try posting a QR code near your register instead. Try an Online Form Builder.

Online Ordering 508

Online Ordering Customer Service Fast Casual Recycling 508

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. One great thing about the online delivery market is that it produces massive amounts of data.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

OCTOBER 1, 2020

Delivery, digital ordering and the digital tools associated are at the heart of many discussions in the industry. For all of the discussion about delivery, curbside and pick up orders represent an-at-least equally sizeable percentage of restaurant business in 2020, if not far larger.

Delivery 493

Delivery Loyalty Program Download Online Ordering 493

Modern Restaurant Management

MAY 21, 2020

Take the Flights restaurant , for example: Partnering up with the Los Gatos Chamber of Commerce, Flights started ‘Feed the Need Bay Area’ to leverage accounting support and marketing talent so that they could support the Bay Area community. Have a Marketing Plan for Reopening. Offer Safe and Contact-Free Services.

Social Media 539

Social Media Food Safety Cash Management Customer Service 539

ChowNow

MARCH 7, 2025

With a few key optimizations, your restaurant can rank higher on Google, get noticed by people searching for places to eat, and ultimately drive more foot traffic and online orders. Restaurants that rank higher in local search results get more foot traffic, online orders, and reservations. Leave us a review on Google!

SEO 195

SEO Online Ordering Mobile Ordering Website Management 195

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It all starts with a great marketing plan. Your marketing plan is the cornerstone of your restaurant's success and business plan. Marketing Plan Template.

Seating 221

Seating Email Marketing Marketing SEO 221

7 Shifts

JULY 16, 2021

In this guide, we'll go through everything you need to open a new coffee shop, from market research to buying coffee to hiring the best team. Research the Market. Market and Promote the Opening. Below is a list of the potential coffee shop concepts to think about when conducting your market research. Research the Market.

License 459

License Hiring Equipment Small Business 459

Modern Restaurant Management

MAY 18, 2020

launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. The Restaurant Reopening Blueprint and accompanying webinars are available on the company’s “Make it Now” online platform, designed to provide operators resources and solutions to help them adapt to changing industry needs.

Front of House 520

Front of House Back of House Online Ordering Kitchen Safety 520

Modern Restaurant Management

DECEMBER 11, 2020

With the recent stay-at-home orders and kids out of school soon, more and more people will be home consuming content. Globally, consumers have moved much of their lives online. From May to August of this year, online shoppers spent 23 percent more when choosing local pickup or delivery, according to Shopify.

Social Media 539

Social Media Consumer Goods Online Ordering Leadership 539

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. ” Tyga Bites Launches.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

ChowNow

MARCH 27, 2025

Somewhere in between is the number that makes sense for your food costs, your market, and your restaurants unique position. Menu pricing shouldnt be a guessing gameit should reflect the real costs of running your restaurant, what your guests are willing to pay, and where you stand in the local market.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

Modern Restaurant Management

FEBRUARY 12, 2021

Your restaurant website needs to help your guests find you online, inform them about your menu and, possibly, help them reserve a table or order a delivery directly from you. Implement an online reservation system. Contactless ordering and payment available. Position your restaurant in the market.

Design 520

Design Online Ordering Mobile Ordering Reservations 520

Modern Restaurant Management

JULY 20, 2022

Despite these challenges, on-premise dining continues to return, with 13 million diners seated via Yelp in Q1 2022, up 48 percent compared to Q1 2021. Do you want your advertising to drive consumers to visit your restaurant, make online orders, or deepen their relationship with your brand? Or all of those?

Advertising 474

Advertising Consumer Goods Transportation Retail 474

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

DECEMBER 17, 2020

Heading into the winter months, restaurants will be challenged even further as the revenue streams that have been keeping them afloat during the summer and fall such as outdoor dining and patio seating will see fewer customers with inclement weather and colder temperatures.

Back of House 539

Back of House Outdoor Healthcare Government 539

Modern Restaurant Management

DECEMBER 22, 2020

Overall, the biggest lesson we’ve taken from this unpredictable year is that in order to successfully spread the spirit of BBQ and kindness, we need to be transparent with our communities, engage with our most loyal customers, and be there for them in hard times. Technology is essential to best serve our customers.

Hospitality 493

Hospitality Customer Experience Food Safety Online Ordering 493

Modern Restaurant Management

DECEMBER 21, 2020

We quickly pivoted to offer Family Meals To Go and have continued to expand our third-party delivery partnerships in key markets, which has contributed to our continued growth, even during one of the most difficult years on record for so many restaurants. Dennis Becker, CEO, Mobivity.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

OCTOBER 1, 2024

With KDS screens, staff can monitor orders from almost any location on the premises, which can enhance efficiency and help the bar or lounge serve more customers. Moreover, a KDS helps prep stations focus on one task at a time, while managers can instantly identify which servers need assistance to turn tables or bar seats faster.

Bar 449

Bar Operations Back of House Front of House 449

Modern Restaurant Management

FEBRUARY 1, 2022

Many operators will devote their resources to online or app ordering, reservations, mobile payment, or delivery management, in addition to back-of-the-house technology. restaurant operators think the availability of seating on a sidewalk, parking lot, or street will become more common within their segment this year.

2022 518

2022 2030 Food Supply Recruiting 518

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

MARCH 13, 2024

Establishments are grappling with a complex crisis characterized by empty seats in dining areas and behind the scenes, where a shortage of skilled workers is keenly felt. The restaurant industry has always been dynamic and challenging, but the labor shortage has pushed it to a critical juncture.

Loyalty Program 491

Loyalty Program Customer Service Customer Experience Insurance 491

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Ninety-five percent of Americans and 87 percent of those in the UK noted they often ordered take-out before stay-at-home orders began.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. online recipes. ” Tastewise Data. .” ” Tastewise Data.

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

APRIL 15, 2020

Kyle Collins is Marketing Director for Patina Restaurant Group, formed by Nick Valenti and Joachim Splichal as a bicoastal boutique restaurant and food service company. Wahlberg : For us at Wahlburgers, we were fortunate to have already had the foundation built for online ordering and takeout. Robert Earl.

Food Safety 515

Food Safety Social Media Loyalty Program Consumer Goods 515

7 Shifts

JULY 10, 2020

Set a goal for your restaurant’s grand opening—whether it’s seating capacity, an order volume, or revenue for your first day back in business. Having a specific goal will help you plan out your budget, labor needs, marketing strategy, messaging, and organization before the event. You can book online or give us a call.

Events 351

Events Social Media Kitchen Safety Seating 351

Modern Restaurant Management

FEBRUARY 25, 2020

This partnership creates opportunities for Condado to expand into new markets beyond its Midwest roots and grow in its existing communities. ” With 15 locations in six markets across four states, Condado resonates with a broad audience through its come-as-you-are vibe and emphasis on delivering high-quality food and service. .

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348