ChowNow

FEBRUARY 12, 2025

This guide will teach you everything you need to know about getting started with restaurant marketing. By the time you finish this article, youll know how to approach restaurant marketing the right way and not waste time doing guesswork, crossing your fingers, and then hoping you see new customers walking through the door.

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2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

DECEMBER 3, 2024

This holiday season, 67 percent of diners are seeking more than standard reservations, with themed holiday meals (44 percent) and multi-course feasts (39 percent) being the most popular options, according to a survey from Tock. Nearly half (49 percent) of respondents will be seeking a reservation during the 4 to 6 p.m.

Reservations 221

Reservations Book Customer Experience Dine-in 221

Modern Restaurant Management

DECEMBER 31, 2024

.” The food and beverage industry is faced with this demand, yet there are very few pickle-flavored sauces actually available in today’s market. Luscious Lychee – Lychee is gaining popularity across markets, bringing a soft, subtle sweetness and floral aroma to cocktails that complements the renewed martini craze.

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2025 Beverage Fine Dining Guest Recovery 450

ChowNow

FEBRUARY 13, 2025

Too many missed reservations? A smart reservation and waitlist system can help. If customer retention is a priority consider a digital loyalty program or automated marketing tools. Multi-Channel Integration : Sync with online ordering platforms, third-party delivery apps, and marketing tools for a connected restaurant ecosystem.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

ChowNow

FEBRUARY 21, 2025

They help with reservations and table management, staff scheduling and time management, inventory tracking, rewards programs, automated marketing, and more. Reservation and table management apps. Managing reservations and walk-in traffic can be one of the trickiest parts of running a restaurant.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

JUNE 10, 2020

” No one knows for sure, but we are seeing glimpses of a trend that may be the answer for restaurant owners and operators: expanded outdoor seating. ” An (ROI) Argument for Expanding Outdoor Seating. Creating or expanding outdoor seating is nowhere near as expensive as a building expansion. Inside Out.

Outdoor 553

Outdoor Seating Customer Service Small Business 553

Modern Restaurant Management

APRIL 15, 2021

As part of their service, they offer Pickup and Delivery solutions; Reservation, Waiting, and Seating Management; Data and Guest Profiles; Guest Engagement, and Marketing. SevenRooms helps restaurant operators leverage customer data to improve the experience.

Customer Service 450

Customer Service Customer Experience Seating Reservations 450

Modern Restaurant Management

MAY 21, 2020

Take the Flights restaurant , for example: Partnering up with the Los Gatos Chamber of Commerce, Flights started ‘Feed the Need Bay Area’ to leverage accounting support and marketing talent so that they could support the Bay Area community. Have a Marketing Plan for Reopening. Pick the Right Marketing Channels.

Social Media 539

Social Media Food Safety Cash Management Customer Service 539

Modern Restaurant Management

MAY 19, 2020

How you communicate this in your marketing will depend completely on your restaurant brand. Responses in different markets will differ as well, with certain communities and areas of the country harder hit than others. Do people need to make reservations in advance? Your restaurant brand is the promise you make to your guests.

Guest Recovery 474

Guest Recovery Kitchen Safety Food Safety Email Marketing 474

Modern Restaurant Management

FEBRUARY 17, 2025

This level of customization not only enhances guest satisfaction but also drives customer loyalty, which is crucial in our competitive market. Hoteliers and restaurant operators are increasingly demanding POS systems that seamlessly connect with CRM, loyalty programs, reservation systems, inventory management, and payroll.

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221

Modern Restaurant Management

FEBRUARY 12, 2021

Your restaurant website needs to help your guests find you online, inform them about your menu and, possibly, help them reserve a table or order a delivery directly from you. Implement an online reservation system. Position your restaurant in the market. Implement an Online Reservation System. Represent the whole menu.

Design 520

Design Online Ordering Mobile Ordering Reservations 520

Modern Restaurant Management

JULY 13, 2020

Social distancing requirements : Outdoor seating options have become more important, and restaurants that don’t have this option are navigating how to maximize outdoor space like parking lots, sidewalks and more. From PPE to greeting methods to personal hygiene, it’s a whole new world for wait staff.

Consumer Goods 539

Consumer Goods Food Safety Hiring Customer Service 539

Modern Restaurant Management

JUNE 16, 2022

meal delivery market, making Uber’s total market share 27 percent. When online reservations first arrived, plenty of restaurants scoffed at the idea of axing customer interaction. Booking an in-person reservation was a much more immersive experience. Collecting data trends on users makes restaurant marketing easier.

Online Ordering 472

Online Ordering Point of Sale Management Management 472

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It all starts with a great marketing plan. Your marketing plan is the cornerstone of your restaurant's success and business plan. Marketing Plan Template.

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

JUNE 11, 2020

While having to reduce the number of seats is never ideal for a restaurant, many states are requiring it. The best option is to remove some tables and chairs from your dining room altogether in order not to have a bunch of empty seats as reminders of restrictions. Give your outdoor seating the same importance you give indoor.

Customer Experience 516

Customer Experience Dine-in Food Safety Kitchen Safety 516

Modern Restaurant Management

JUNE 15, 2022

By July 2021, OpenTable reported that reservations had returned to normal after plunging by two-thirds during the pandemic. If you happen to own a casual dining establishment, it’s even better: The global fast casual restaurants market is expected to grow by $186.27 And things are only looking up for the industry.

Casual 520

Casual Design Fast Casual Outdoor 520

Modern Restaurant Management

JULY 1, 2021

As more Americans become vaccinated, a rapid resurgence of diners are clamoring for reservations at restaurants across the country. Guests are enthusiastic to return to in-person dining, and restaurants have an opportunity to extend that excitement both before and after their visit through marketing automation.

Dietary Restrictions 443

Dietary Restrictions Email Marketing Customer Experience Mobile Ordering 443

Modern Restaurant Management

MARCH 10, 2021

With off-premise dining channels commanding much of the current market, it’s important to make sure that orders are processed and delivered without lags in time for either. Waitlist & Seating Management. Waitlisting/seating management solves this. This tech should include the following efficiency tools: ?

Management 473

Management Management BOH Front of House 473

Modern Restaurant Management

MARCH 13, 2024

Establishments are grappling with a complex crisis characterized by empty seats in dining areas and behind the scenes, where a shortage of skilled workers is keenly felt. The restaurant industry has always been dynamic and challenging, but the labor shortage has pushed it to a critical juncture.

Loyalty Program 491

Loyalty Program Customer Service Customer Experience Insurance 491

Modern Restaurant Management

APRIL 27, 2022

Get Ready for Reservations (or Don’t). The first big decision you need to make for any major holiday is whether or not you’re going to accept reservations. For example, by accepting reservations you’ll allow a select few parties to skip the wait, ensuring that they’ll have a great spot and a great time.

Management 531

Management Management Customer Experience Reservations 531

Modern Restaurant Management

JULY 7, 2020

The OPES team’s capital market experience and real estate expertise, in combination with our existing framework for excellence in everything we do – from procurement, to operations, and our high-performing teams – will accelerate our expansion opportunities and significantly enhance our go-to-market plan.”

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Modern Restaurant Management

MARCH 19, 2020

Listen to experts from legal, business, and marketing to join us to discuss the lasting implications of the coronavirus outbreak. I closed my own restaurant, Mezze Bistro + Bar, and it was heartbreaking,” said Bo Peabody, Co-Founder and Executive Chairman at Seated, and a restaurateur with more than 20 years of experience.

Seating 431

Seating Loyalty Program Small Business Email Marketing 431

ChowNow

MARCH 7, 2025

Restaurants that rank higher in local search results get more foot traffic, online orders, and reservations. Also, make sure your GBP includes: A link to your website A menu link Service options: dine-in, takeout, delivery, curbside pickup, reservations, etc. And heres the thingyour competitors are already optimizing for local search.

SEO 195

SEO Online Ordering Mobile Ordering Website Management 195

Modern Restaurant Management

MARCH 10, 2020

Manifesto Market Founder and CEO Martin Barry advises: “Stay calm, be responsible. ” The cashless multi-vendor open-air gastronomic market has two locations in Prague, and a total of 34 independently operated restaurants, bars and retailers. Eat healthier.” We ensure food safety. Cash is dirty.

Kitchen Safety 516

Kitchen Safety Food Safety Cash Management Food Supply 516

The Rail

APRIL 11, 2024

By Eric Tress, Contributor If you are looking for an excellent tool to increase your restaurant’s reservations, email marketing is an effective advertising tool you should consider. Many restaurants invest in marketing when they notice low bookings or in the run-up to a low season.

Email Marketing 130

Email Marketing Reservations Marketing Loyalty Program 130

Modern Restaurant Management

FEBRUARY 1, 2022

Many operators will devote their resources to online or app ordering, reservations, mobile payment, or delivery management, in addition to back-of-the-house technology. restaurant operators think the availability of seating on a sidewalk, parking lot, or street will become more common within their segment this year.

2022 518

2022 2030 Food Supply Recruiting 518

Modern Restaurant Management

JULY 31, 2020

Furthermore, as restaurants start to re-open—potentially more than once as several states have recoiled some of their earlier opening plans—casual dining restaurants have to deal with reduced seating capacity to accommodate social distancing in addition to a litany of other unfamiliar COVID-related requirements (e.g.

Retail 443

Retail Casual Back of House Consumer Goods 443

Modern Restaurant Management

AUGUST 19, 2020

” The program highlights include: Accessing US Foods’ proprietary technology to identify the right concept based on their unique, local market conditions. Leveraging US Foods’ knowledge and support in building and creating strong brands and digital marketing. Seated Acquires VenueBook.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

JUNE 27, 2022

They may have discovered you from an Eater article, booked their reservation through OpenTable, or located you via Google Maps, and they will surely review their experience on Yelp — whether positive or negative — when their meal is complete. Restaurant customers do everything from their phones.

Online Ordering 508

Online Ordering Customer Service Fast Casual Recycling 508

7 Shifts

JUNE 16, 2024

This is where being well-equipped with a fool-proof restaurant marketing plan comes in. After analyzing the latest industry trends, viral content, and successful campaigns, we have developed an all-in-one marketing guide to help you craft your strategy to attract new customers and keep your previous diners coming back. a boycott).

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Modern Restaurant Management

SEPTEMBER 2, 2020

Determine a way to place your logo in the outdoor area, for marketing purposes. Set seating times. This information should be communicated when the guest makes their reservation. Alternatively, you could also offer a 10% discount as a marketing expense. and BOH (including cooks, chefs, etc.). Contactless payment.

Outdoor 508

Outdoor Fine Dining Dine-in FOH 508

Modern Restaurant Management

MAY 27, 2020

To control mandated limited capacity, reservations are being accepted online, over the phone, or by simply walking in. ViewHouse will accept walk-in reservations on a first come, first serve basis depending on availability and capacity. "I

Entertainment 474

Entertainment Reservations Dine-in Seating 474

Modern Restaurant Management

DECEMBER 4, 2023

With a virtual queuing system, notifications can be sent directly to the customer’s device to inform them of status updates, including unexpected reservation changes or the amount of time remaining until they’ll be seated.

Customer Experience 506

Customer Experience Customer Service Technology Communication 506

Modern Restaurant Management

FEBRUARY 25, 2020

” Evidence of indirect and/or contractually reserved control over essential employment terms may be a consideration for finding joint-employer status under the final rule, but it cannot give rise to such status without substantial direct and immediate control. The Beekman Group was represented by Akerman LLP.

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. One great thing about the online delivery market is that it produces massive amounts of data. Marketing efficiency and effectiveness.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

EATER

JULY 11, 2022

at Shukette, the group’s latest addition, are full up for the next three weeks on Resy, the reservation-making platform. That happens minutes after reservations open at 9 a.m. From what she’s seeing, the reservations in the city are more in demand now than they were even in 2019. Lucia Pham /Eater. each day, explains Freeman.

Front of House 246

Front of House Reservations Fine Dining Back of House 246

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. OpenTable seats around 1.6 Get a Demo 6. Learn more 7. Apple | Android 8.

Management 367

Management Management Operations Mobile Ordering 367