7 Shifts

AUGUST 29, 2019

Menu engineering: while the name might suggest you need to go to college at MIT to be good at it, is actually a common and essential task that all restaurateurs should regularly undertake. Menu engineering can be simplified as the steps taken to increase the profitability of a restaurant menu. Menu Pricing and 2.

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Menu Point of Sale Website Management Online Ordering 279

Modern Restaurant Management

JUNE 29, 2022

With close to two-thirds (63 percent) of Americans now ordering takeout at least once a month , and most of this group ordering online, restaurants are looking for unique ways to win guests through digital channels. When a guest orders directly with a restaurant, they are opting in to share all their data with that establishment.

Ordering 189

Ordering Online Ordering Email Marketing Seasonal Menu 189

Modern Restaurant Management

AUGUST 25, 2021

Ninety-eight percent of consumers used digital ordering in some form in the last 18 months and 70 percent prefer to order digitally over in-person, according to results from a customer ordering preferences survey from Koala. Among the key findings: 70 percent of people surveyed prefer to order digitally over in-person.

Ordering 211

Ordering Mobile Ordering Loyalty Program Online Ordering 211

Modern Restaurant Management

AUGUST 2, 2023

Behind the scenes, strategic decisions greatly impact a restaurant's bottom line, and at the forefront of these is the art of menu engineering. Far from just a list of dishes, a well-engineered menu is a powerful tool that can significantly increase a restaurant's efficiency and profitability.

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Menu Cash Management Seasonal Menu Customer Experience 167

Modern Restaurant Management

MARCH 26, 2021

The impact of the global pandemic has fast-tracked the restaurant industry's need for digital ordering, particularly for off-premises dining options. Digital ordering channels are vital for your restaurant’s success in 2021. Digital ordering channels are vital for your restaurant’s success in 2021. and up to 53.9

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Ordering Mobile Ordering Online Ordering Email Marketing 226

Restaurant Clicks

NOVEMBER 5, 2021

From seafood to vegetarian options to classic Italian dishes, it can be challenging to decide what to order at Olive Garden. Olive Garden is continually adding to its menu, creating new twists on old classics, and at the same time maintaining crowd favorites like their signature breadsticks, house salad, and the Tour of Italy sampler.

Ordering 104

Ordering Menu Back of House Dietary Restrictions 104

SpotOn

MARCH 18, 2024

There's also the quick-service restaurant model, where guests order and pay for simple dishes created right away, similar to the modern bistro. On the other side of the dining spectrum, there are restaurants with menus that offer an entire meal at a set price, also known as the prix fixe menu.

Menu 98

Menu Dietary Restrictions Fine Dining Seasonal Menu 98

Modern Restaurant Management

OCTOBER 24, 2023

Surging prices have been top of mind for consumers for two years and counting, leaving restaurant leaders questioning how inflation might influence diners’ behavior and overall spending habits, including their usage of digital ordering and third-party delivery apps– both of which gained momentum during the pandemic.

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Ordering Online Ordering Loyalty Program Customer Experience 197

Slurp!

JANUARY 5, 2024

Through contactless dining, customers can order and pay for their meals online without […] The post Digital Menu Ordering System: Trend Contactless Dining appeared first on Slurp! This adoption of digital technology has significantly enhanced overall business performance, particularly in the restaurant industry.

Ordering 52

Ordering Menu Online Ordering Point of Sale 52

Lavu

NOVEMBER 25, 2019

Are you getting a ton of salad orders at your restaurant? When combined with exercise, you have a real recipe for success in a healthy lifestyle, and healthier menu options are a major trend in the restaurant industry today. The overwhelming verdict is in: Method matters for ordering. Are you surprised by these findings?

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Ordering Menu Employee Relations Food Order 78

Modern Restaurant Management

JULY 1, 2020

This edition of MRM's "Ask the Expert” features advice from Buyers Edge Platform on the topic of menu engineering. With restaurants reopening their patios and doors with limited menus and seats, now is the perfect time to make sure your menu is designed for margin, profitability and strong sales.

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Menu Food Supply Food Order Supplies 197

Modern Restaurant Management

JANUARY 6, 2023

In this column, Modern Restaurant Management (MRM) magazine looks at newly introduced menu items from top brands. The bowl will be available to order exclusively through the brand’s website or sweetgreen app for delivery and pick-up during Green January. SONIC® Drive-In is introducing a new Under $2 Craves menu.

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2023 Menu Mobile Ordering Coupons 147

Modern Restaurant Management

AUGUST 10, 2021

In order to meet this massive shortfall, restaurants have had to up the ante on their recruitment drives. Self-Ordering Kiosks to the Rescue. Self-ordering kiosks dispense with the need for humans to accept orders and process payments. Digitizing the order process brings speed to a restaurant’s operations.

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Ordering Recruiting Food Order Employee Relations 237

Modern Restaurant Management

SEPTEMBER 1, 2020

Hospitality operators are rapidly turning to contactless ordering and payment solutions to help navigate the long road back to normal from COVID-19’s impacts. " While contactless ordering and payment is here to stay, many operators remain concerned about how this new service model will impact their guest experience.

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Hospitality Ordering Front of House Customer Experience 230

Apicbase

OCTOBER 25, 2024

Did you know a poorly managed menu could cost you thousands in wasted food and lost profits each month? Menu management touches all core aspects of running a restaurant. You need to manage everything from costs and inventory to menu design to get this balance right. Poor menu management is a recipe for disaster.

Menu 52

Menu Management Management Allergens 52

Modern Restaurant Management

SEPTEMBER 20, 2021

Even before the recent COVID surges, new vaccine mandates and other restrictions, the analysts at Revenue Management Solutions advised their restaurant clients that online ordering was here to stay. Early results revealed consistent consumer behavior that should drive online ordering improvements by operators. Suggestive Selling.

Menu 197

Menu Mobile Ordering Online Ordering Website Management 197

Focus POS

DECEMBER 4, 2020

This increased demand for online ordering and delivery, paired with various social distancing regulations, caused a massive shift in the restaurant industry. Restaurateurs struggling to stay afloat without patrons in the dining room turned to online ordering to keep revenue trickling in. Is it ultra-easy and intuitive for customer use?

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Online Ordering Ordering Mobile Ordering Customer Experience 146

ChowNow

JUNE 25, 2024

Online food ordering and delivery has experienced a staggering growth rate of over 20% in the past five years , which means restaurants are taking orders across multiple platforms to stay competitive. What is online order aggregation? That’s where order aggregation can help.

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Online Ordering Ordering Consumer Goods Food Order 78

Modern Restaurant Management

DECEMBER 8, 2020

The advent of on-demand food delivery can be traced back to the early 2000s when the use of GrubHub, Seamless and numerous other online and mobile food-ordering systems became commonplace among college students and young professionals throughout the United States. So, is menu scraping legal? So, is menu scraping legal?

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Delivery Menu Mobile Ordering Online Ordering 197

Modern Restaurant Management

JULY 11, 2023

Today, nearly 60 percent of adults expect to use their phones to access key restaurant features, including ordering food. And more quick-service and casual dining restaurants are adopting QR code ordering to improve operations. When you implement QR code ordering at your restaurant, here’s how you and your customers benefit.

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Customer Experience Ordering Customer Service Online Ordering 126

The Restaurant Group

MAY 13, 2024

Crafting a Profit-Driven Menu: Expert Tips From TRG Restaurant Consultants Optimizing your restaurant menu helps with your profitability if done right. As a crucial part of your success, TRG Consulting can help you craft a strategic profit-driven menu. This information can help you decide which ones to highlight on your menu.

Menu 78

Menu Seasonal Menu Customer Service Customer Experience 78

The Eat Restaurant

MARCH 13, 2023

A well-thought-out menu is one of the most crucial elements of any restaurant, along with a table management system of course. Without a menu, there is no way for customers to know what they can order and at what price.

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Menu Pricing Management Management 158

Restaurant Engine

JANUARY 24, 2024

Meticulously go through your menu on a regular basis to refine it regularly. Your menu is a great starting point to refresh your restaurant and excite your customers. Take your menu to a new level by changing things up to really maximize your sales. To help you, here are five tips for revamping your menu. #1:

Menu 115

Menu Seasonal Menu Point of Sale Hiring 115

ChowNow

FEBRUARY 20, 2024

In fact, 77% of diners visit a restaurant’s website before dining in or ordering out. To really bring in sales, you’ll need one that’s optimized for orders. Here’s all you need to know about building a great site that drives online orders. Don’t forget about menu photos either.

Ordering 78

Ordering Mobile Ordering SEO Front of House 78

ChowNow

JULY 28, 2020

At ChowNow, we recognize how critical curbside has become, which is why we’re debuting a new Curbside feature to help your restaurant offer easy ordering and pickup right at the curb—contactless and convenient. You may be familiar with the Curbside menu item. Reviewing—and reporting on—order types will be a snap. .

Ordering 143

Ordering Online Ordering Mobile Ordering Food Safety 143

7 Shifts

OCTOBER 1, 2024

From creating a welcoming ambiance to offering unique menu items, let’s explore the ways you can refine your restaurant's customer experience in 2024. Menu and food choices Your restaurant’s menu and food choices can entice or put off customers. Moreover, the menu sets expectations for the dining experience.

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

Modern Restaurant Management

JULY 7, 2021

Everything from the first sip of a drink order to the last bite of dessert should be exciting, unique, and delicious to make that novel on-premise dining experience stand out. One way to impress guests from the get-go is to have a strong beverage menu, as drink orders are typically taken upon arrival.

Beverage 189

Beverage Menu Customer Experience Dine-in 189

Modern Restaurant Management

APRIL 27, 2021

The COVID-19 pandemic has forced thousands of traditional restaurants to transform themselves into order ahead restaurants; pre-pandemic, only 15 percent of restaurants offered curbside pickup; today, that’s up to 70 percent. Automating Order Ahead Logistics.

Ordering 171

Ordering Mobile Ordering Customer Service Customer Experience 171

Ken Burgin

JULY 23, 2023

So I asked it to ‘Give me 10 ways ChatGPT’s new Code Interpreter could analyse and improve menu profitability for a restaurant or cafe? Here’s what came back: ChatGPT’s Code Interpreter can add significant value by analysing and improving menu profitability in the following ways: 1.

Menu 113

Menu Seasonal Menu Point of Sale Pricing 113

ChefMod

JUNE 24, 2024

Creating a menu that not only tempts customers but also boosts your restaurant’s profitability is an art and a science. In this post, we’ll explore essential tips for crafting a menu that sells, alongside the valuable services offered by ChefMod to streamline your operations.

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Design Menu Customer Service Pricing 52

EATER

MARCH 11, 2024

They try to lock you into ordering for yourself. If you want to order like an Eater staffer, remember: Everything is a shared plate if you believe in yourself. But this is how Eater staff tends to operate even at restaurants that organize a menu more traditionally. There are some rules to ordering this way.

Ordering 110

Ordering Dietary Restrictions Fine Dining Coaching 110

Modern Restaurant Management

AUGUST 25, 2021

The same tools can also go as far as to place the order with the supplier and monitor the order’s progress through the supply chain, abstracting much of the work from the restaurateur and saving them time in the process. Customers need to see the renewed commitment to sustainability exemplified in order to reward it.

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Operations Ordering Sustainability Food Supply 197

The Rail

MAY 15, 2023

What if I told you that your menu experience sucks and there is a technology that could fundamentally transform it to something truly spectacular? Well, that technology is called Augmented Reality (AR) and it delivers a complete reinvention of the way you present your menu to guests. You’d certainly be interested in learning more.

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Menu Demo Technology POS 111

Perfect Daily Grind

AUGUST 16, 2022

But what factors need to be considered when designing a seasonal menu? I spoke to two coffee shop owners and a head barista to better understand what goes into designing an autumn menu. Why have a seasonal menu? Seasonality in our menu promotes using products that are the best quality for that time of year,” Sarah explains.

Design 157

Design Menu Seasonal Menu Social Media 157

Restaurant Engine

SEPTEMBER 14, 2022

You want a user friendly online menu so anyone can use it. Have you ever placed an order yourself on your restaurant’s website? Have you ever heard complaints about your online menu ? Most importantly, we pose the question, “How user friendly is your online menu?”. What Makes a User Friendly Online Menu?

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Menu Online Ordering Mobile Ordering Customer Experience 122

Restaurant Engine

JULY 10, 2024

Modernize your menu to stay on top of the latest trends. Have you had the same menu for years? As trends and tastes change and grow, some restaurant owners find that adapting their menu can boost their profits. There are many ways to upgrade your menu. Creativity is key when making over your restaurant menu.

Menu 52

Menu Audits Online Ordering Point of Sale 52

The Restaurant Times

NOVEMBER 28, 2021

Since the last few years, online ordering has evolved on so many levels. With technology getting more advanced each passing second and customers becoming increasingly tech-savvy, online ordering has become more prevalent around the world. From traditional ordering via phone calls to digital menus, it is now the age of self ordering.

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Ordering Online Ordering Mobile Ordering Loyalty Program 109