Modern Restaurant Management

JANUARY 26, 2022

On Valentine’s Day, restaurants fill up quickly with reservations from couples eager to spend a romantic night together. Holidays provide restaurants with the opportunity to capitalize on the special moment by offering specials, events, and so much more exclusive to the holiday. Create a Prix Fixe Menu.

Social Media 563

Social Media Seasonal Menu Advertising Events 563

Modern Restaurant Management

JULY 12, 2022

Review and Revise Your Menu Offerings. Before Restaurant Week kicks off, craft a menu that is friendly to both your bottom line and your customers. This way, you can encourage guests to return when your menu isn’t discounted while also encouraging employee retention by showcasing your kitchen team’s talents and creativity.

Loyalty Program 558

Loyalty Program Online Ordering Point of Sale Customer Experience 558

ChowNow

MARCH 7, 2025

Think about it: What if you could automatically send a special offer to a customer who hasnt ordered in a while? You can also use sales trends to adjust menu pricing and share customer-favorite menu items, helping you get the most out of high-demand dishes. Optimize your menu based on sales trends.

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

ChowNow

FEBRUARY 13, 2025

It puts you in control of your brand, helps customers find you online, and makes it easier for them to view your menu, book a table, or place an orderand thats just the beginning. The ways a website can drive more orders and reservations while cutting costs. How owning your digital presence can help you reach more local customers.

Social Media 195

Social Media Online Ordering SEO Email Marketing 195

Modern Restaurant Management

APRIL 27, 2022

Get Ready for Reservations (or Don’t). The first big decision you need to make for any major holiday is whether or not you’re going to accept reservations. For example, by accepting reservations you’ll allow a select few parties to skip the wait, ensuring that they’ll have a great spot and a great time.

Management 531

Management Management Customer Experience Reservations 531

Modern Restaurant Management

FEBRUARY 9, 2022

"Reservations are a mix of regulars and fresh faces as well. It is really giving Valentine’s Day a run for its money in terms of the number of reservations we see each year." Co-owner and Chef Russell Davis designed a sophisticated and fun lunchtime menu for the occasion.

Events 474

Events 2010 Social Media Reservations 474

ChowNow

FEBRUARY 12, 2025

Between online reservations, third-party delivery apps, and direct ordering from your website, digital interactions often happen before a guest ever steps through your doors. Look at their pricing, menu offerings, branding, and customer reviews. We now live in a digital-first world. Optimize your site by using relevant keywords (e.g.,

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

MAY 17, 2022

Promote Online Ordering and Reservations. Online menus are one of the best ways to utilize technology within a restaurant. Using QR codes on tables, counters or even doors offers a touchless alternative to physical menus, minimizing the need for direct interaction with wait staff and encouraging speedy ordering.

Marketing 530

Marketing Mobile Ordering Online Ordering Customer Experience 530

Modern Restaurant Management

JULY 3, 2024

Ensure that your site is intuitive and easy to navigate, with clear menus, contact information, and reservation options readily accessible. To cater to the growing demand for convenience, consider integrating online ordering and reservation systems into your website.

SEO 489

SEO Website Management Online Ordering Mobile Ordering 489

ChowNow

APRIL 11, 2025

From managing reservations at the host stand or firing orders straight to the kitchen from table side, tablets are changing the way restaurants run. Give your guests a better menu experience Digital menus are easier to update in real-time, so its simple to 86 an item (even in the middle of service) or update your specials for the weekend.

Front of House 195

Front of House Allergens Online Ordering Back of House 195

Modern Restaurant Management

DECEMBER 6, 2021

We’ve come up with several tips that can help save your business money while improving it at the same time: Use technology to reduce labor costs : Through online management systems, waitlist kiosks, and QR codes that lead to your menu or website. Perhaps you could revisit your menu and retrain your servers to promote high-profit items.

Loyalty Program 493

Loyalty Program Insurance Website Management Customer Experience 493

Modern Restaurant Management

JANUARY 21, 2020

Other things to consider when you first set up your page include: Call to action button – Adding a button to your Facebook page that directs users to your menu, reservation page, or online ordering system. Upload a menu – To make your menu even more accessible, think about adding it directly to your Facebook page.

Social Media 613

Social Media Marketing 2020 2019 613

Modern Restaurant Management

MAY 20, 2020

It should contain all the obvious items like the extra sanitary practices you're going through, your adjusted hours of operation, and an overview of any special services you're offering like curbside pickup or no-contact delivery. PDF menus run contrary to this goal, so get rid of them as quickly as possible.

Mobile Ordering 585

Mobile Ordering Email Marketing Online Ordering Back of House 585

ChowNow

FEBRUARY 21, 2025

They help with reservations and table management, staff scheduling and time management, inventory tracking, rewards programs, automated marketing, and more. Reservation and table management apps. Managing reservations and walk-in traffic can be one of the trickiest parts of running a restaurant. Inventory and supply chain apps.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Goliath Consulting

DECEMBER 12, 2024

Strengthen Cybersecurity Holiday promotions often drive an increase in credit card transactions and online reservations, putting data security in the spotlight. For special events, consider hiring temporary staff trained in crowd management. Manage Crowds and Capacity Crowded spaces can pose safety risks if not managed properly.

Bar 195

Bar Cash Management Seasonal Menu Email Marketing 195

Modern Restaurant Management

SEPTEMBER 11, 2023

By analyzing customer preferences, dining habits, and feedback, AI chatbots can send personalized messages to engage customers with new menu items, exclusive offers, and meal recommendations. Within a single chat interface, consumers can go through the entire menu, choose food and beverage products, add them to their cart, and make payments.

Technology 538

Technology Seasonal Menu Online Ordering Customer Service 538

Modern Restaurant Management

MARCH 25, 2022

To go contactless, customers scanned a small black and white square called a QR code on their mobile device to see a digital copy of the menu. The landing page for your QR code might be your menu, your location details, or get creative and showcase a video clip of your chef creating a new dish in the kitchen. Boost Social Media.

Social Media 539

Social Media Mobile Ordering Email Marketing Kitchen Safety 539

Modern Restaurant Management

NOVEMBER 4, 2024

Restaurants are going digital, with innovations like contactless ordering, reservation apps, and personalized marketing driven by data. Celebrating birthdays, for example, is a simple but effective way to make customers feel special. It’s a new era of dining, where your favorite spot knows not only your name but also your order.

Loyalty Program 221

Loyalty Program Social Media Small Business Customer Experience 221

Modern Restaurant Management

JANUARY 18, 2023

Today, more guests expect special treatment – they want to have more of their needs anticipated before they even have to ask. These could, for example, help a waiter suggest a special Italian wine pairing to match a guest’s usual lasagna order. Personalization with Data. Doing More with Less.

2023 474

2023 Guest Recovery Customer Service Email Marketing 474

Modern Restaurant Management

MAY 31, 2022

For example, it's possible to track when restaurant employees clock in for their shift or which menu item performs the best. Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. Everything nowadays is trackable.

Point of Sale 491

Point of Sale Download POS Customer Experience 491

Modern Restaurant Management

FEBRUARY 17, 2025

Depending on a guest’s allergies or dietary preferences, AI can suggest personal picks from a restaurant’s menu, for example. Hoteliers and restaurant operators are increasingly demanding POS systems that seamlessly connect with CRM, loyalty programs, reservation systems, inventory management, and payroll.

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221

Modern Restaurant Management

AUGUST 9, 2022

Today’s Happy Hour Special: Paying By Text Message. Special deals : Restaurants learn so much from a customer’s order. It’s an easy way to share a seasonal menu or share a special offer. Customers can ask any questions about safety protocols or menu options right away.

Loyalty Program 503

Loyalty Program Mobile Ordering Kitchen Safety Online Ordering 503

Modern Restaurant Management

DECEMBER 1, 2021

He visits your restaurant’s app and orders his favorite dish on the menu. Then they are guided to scan a QR code to access the menu. He wants to meet up with a group of friends for the weekend and decides to make a reservation at your restaurant. Front-of-House. Henry is ready to order some dinner.

Technology 508

Technology Front of House Back of House Point of Sale 508

7 Shifts

OCTOBER 1, 2024

From creating a welcoming ambiance to offering unique menu items, let’s explore the ways you can refine your restaurant's customer experience in 2024. Menu and food choices Your restaurant’s menu and food choices can entice or put off customers. Moreover, the menu sets expectations for the dining experience.

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

ChowNow

MARCH 7, 2025

Restaurants that rank higher in local search results get more foot traffic, online orders, and reservations. Keep your business hours updated, especially on holidays or special occasions. Heres where to include them: Website pages : Add keywords naturally to your homepage, menu page, and about page. Leave us a review on Google!

SEO 195

SEO Online Ordering Mobile Ordering Website Management 195

Modern Restaurant Management

JANUARY 22, 2024

It’s critical to provide a seamless eating experience, which includes simple payment choices and online reservations. Implement personalized suggestions, loyalty programs, and special incentives to make each diner feel appreciated and understood. People want service that is quick, easy, and hassle-free.

Loyalty Program 453

Loyalty Program Mobile Ordering Dietary Restrictions Social Media 453

Culinary Cues

JUNE 29, 2024

The chef invests time in building a signature menu, testing recipes, establishing plate presentations, and making sure the best ingredients are within the teams reach. MAKE the time to walk the dining room on occasion, stop at tables, offer advice on menu items and drinks, smile and thank them for choosing your restaurant.

Dine-in 345

Dine-in Customer Experience Back of House Customer Service 345

Modern Restaurant Management

AUGUST 13, 2020

One way this can be done is by leveraging beverage sales alongside traditional menu items, like establishing curbside to-go sales, adding the option to order cocktails, beer or wine for delivery and pick-up, or even hosting virtual events to showcase talented sommeliers and bartenders. Operators must also get creative with guest offerings.

Dietary Restrictions 493

Dietary Restrictions Online Ordering Customer Experience Dine-in 493

ChowNow

MARCH 28, 2025

These are tools that can help you streamline operations, easily schedule staff, and make sure you never run out of ingredients for your best-selling menu items. These botsoften built into your website or online ordering platformcan handle tasks like: Taking reservations Answering FAQs (Are you open on Mondays?)

Front of House 195

Front of House Back of House Online Ordering Email Marketing 195

The Rail

APRIL 6, 2025

Teaching your employees to recall names, preferences, and special events of regular customers shows attention to detail that clients really value. The dining experience gains complexity from teaching your employees the craft of narrative about menu items including information on local materials, cooking methods, or cultural value of meals.

Guest Recovery 130

Guest Recovery Loyalty Program Consumer Goods Customer Service 130

7 Shifts

NOVEMBER 14, 2024

Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

ChowNow

FEBRUARY 7, 2025

Increase sales by promoting high-margin menu items and special offers. Looking to promote new menu items? Email Marketing Ideal for building loyalty with repeat customers through special offers and updates. A well-planned budget helps you: Attract new customers by increasing visibility and awareness.

Marketing 195

Marketing Email Marketing Social Media Loyalty Program 195

Modern Restaurant Management

OCTOBER 7, 2024

In 2025, more plant-based menu items will be appearing at an incredible rate of speed as well. It also means fewer chef-driven creative specials and more management-driven menu items. per month that provides more reward points, unlimited free delivery, priority reservations and the services of a VIP concierge. For $14.99

2025 474

2025 Loyalty Program Waste Compost 474

The Rail

FEBRUARY 7, 2025

Leveraging engaging and authentic video content allows restaurants to showcase their menu offerings, build a recognizable brand identity, and create a loyal base of regulars and word-of-mouth referrals. Showcasing New Menu Items and Specials While many aspects of a restaurant shape the experience guests have, the most important is the menu.

Marketing 130

Marketing Serving Loyalty Program Social Media 130

Modern Restaurant Management

MARCH 29, 2023

The reservation was made months in advance, and each course was designed with intention and artistry. Absent the common language of cuisine — or even his hardworking coworker’s name — the server may have hesitated to ask for help and punctured the momentum of an otherwise beautifully executed special occasion.

Hospitality 472

Hospitality Front of House Leadership FOH 472

Modern Restaurant Management

JUNE 4, 2021

phone number, website URL, type of payments accepted, menu items, and photos of the establishment. Restaurants can also their GMB page to engage with customers, highlighting special offers and discounts, publicizing events and promoting new menu offerings. Reviews are a significant reason why diners choose a certain restaurant.

SEO 577

SEO Website Management Online Ordering Mobile Ordering 577

EATER

SEPTEMBER 26, 2024

So when I took my partner to a well-loved (and pricey) restaurant in the heart of Los Angeles’s arts district for his birthday — a neighborhood known for some of the most sought-after reservations in the city — I was excited for whatever treat the place had up their sleeve.

Loyalty Program 318

Loyalty Program Reservations Specials Customer Experience 318