Modern Restaurant Management

SEPTEMBER 7, 2022

While restaurants have always been intentional about food waste, menu offerings, and purchasing, I see operators doubling down on looking for any efficiency to help save money right now. Tap Into Technology to Make Menu Engineering Easier. Tap Into Technology to Make Menu Engineering Easier. Reinforce Employee Training.

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Menu Management Management Waste 491

Modern Restaurant Management

JANUARY 21, 2025

By combining proactive planning, strategic menu adjustments, operational efficiency, and strong vendor relationships, businesses can effectively manage these challenges while prioritizing customer satisfaction and food safety. Menu Engineering Feature Stable Ingredients : Highlight dishes with ingredients less susceptible to price swings.

Food 398

Food Food Safety Pricing Communication 398

ChowNow

MARCH 20, 2025

Instead of constantly playing defence with menu updates, imagine a centralized system that allows you to make menu changes instantly across every delivery app and direct ordering platform. What is Menu Management Software? Think of menu management software as the control center for all your restaurants menus.

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Menu Management Management Online Ordering 195

Culinary Cues

MARCH 10, 2025

How each area contributes to the whole is a lesson learned in large properties like hotels, resorts, and clubs. [] MENU DIVERSITY A multi-outlet hotel, as an example, will likely have a breakfast restaurant, a family oriented mid-priced restaurant, and a fine-dining operation.

Hotels 369

Hotels Fine Dining Seasonal Menu Healthcare 369

ChowNow

FEBRUARY 7, 2025

Train Staff How to Upsell Without Being Pushy Upselling doesnt have to be this awkward thing if you just frame it differently in your mind. Train your staff to see it the same way, and when done right, it feels less like a sales tactic and more like great hospitality. Increase Your Restaurants Average Order Volume (AOV) 1.

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Ordering Online Ordering Loyalty Program Customer Experience 349

7 Shifts

NOVEMBER 24, 2024

For instance, "Discover which menu items are most popular among our target market" is a clear and focused goal. If your market research goal is to introduce a new menu item, you can measure its success by tracking its sales and customer feedback. Instead of having a vague goal like "Improve my business," make your goals more specific.

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Marketing Social Media SEO Customer Service 370

Modern Restaurant Management

JANUARY 2, 2025

While pizza remains a category leader in delivery, due to its durability and ease of transport, 2025 will see a greater emphasis on making other menu items travel better, too. Customers appreciate menu consistency, but they’re also looking for value and ways to customize their experience.

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2025 Online Ordering Franchise Franchising 251

Modern Restaurant Management

DECEMBER 23, 2024

Train your staff to ask for reviews in the right way If you’re not actively asking for reviews, you’re missing out. Train and reward your staff to encourage honest reviews after a positive interaction without being pushy and avoiding review gating.

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2025 SEO Social Media Front of House 308

Modern Restaurant Management

NOVEMBER 20, 2024

To make progress in both areas in 2025, managers should focus on offering more in-depth training and elevating the employee experience. Even so, some restaurants are piloting alternative compensation models, like service charges or higher menu prices, to see if such models offset the elimination of tips and create more wage equity.

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2025 2024 Recruiting Employee Relations 474

Modern Restaurant Management

DECEMBER 5, 2024

Glassware is reusable, offsetting the initial investment especially when combined with high-margin menu items like cocktails, mocktails and other specialty alcoholic drinks. Staff should be trained to avoid breakage during cleaning and serving, and establishments that use bussers versus tray service may opt for more durable glassware.

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Fine Dining Consumer Goods Presentation Seasonal Menu 405

Modern Restaurant Management

APRIL 16, 2025

We train the staff through a combination of practical and technical training. Unlike omakase, which centers on raw fish, kaiseki is a cooked and composed tasting menu that flows with the rhythm of the seasons. . "Showcasing the WOW factor is key," Lucas Bumba, General Manager of Nisos Prime, explained. "We

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Back of House Customer Experience Customer Service Hospitality 340

7 Shifts

NOVEMBER 25, 2024

However, productivity is more easily trained than managed. In a survey by Toast , 46% of restaurateurs listed hiring, training, and retaining staff as their biggest challenge. Solution: Training from hands-on management The results and repercussions of a disconnected restaurant staff are glaringly apparent.

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Mobile Ordering Back of House Customer Service Online Ordering 221

Modern Restaurant Management

APRIL 3, 2025

When it comes to keeping a restaurant kitchen running smoothly, it’s important to have properly trained staff, reliable procedures and effective communication. The Slice on Slicer Care Some restaurants rely on a slicer to slice fresh meats and cheeses for menu items, and staff must take care with these machines for two key reasons.

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Equipment Food Back of House Food Order 309

7 Shifts

OCTOBER 28, 2024

Regular training and spot-checks also help maintain consistency, leading to better control over pour costs and higher profitability for your bar. Reevaluating the prices of your drinks and knowing the types of drinks you sell can help you earn more for each bottle, as well as implementing portion control and even redesigning your menu.

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Point of Sale Merchandise Seasonal Menu Bar 195

Modern Restaurant Management

JANUARY 20, 2025

It’s like training a pilot to fly but not teaching them how to fuel the plane or maintain it. Where to Tap into Hidden Revenue If you want to boost profits, the quickest way isn’t to raise menu prices or cut portions, it’s to go straight to the source of your costs: manufacturers, distributors, and beverage companies.

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Operations Beverage Point of Sale Pricing 418

ChowNow

APRIL 11, 2025

To really get the most out of your tablets, you need to be strategic about how you choose them, use them, and train your staff. Give your guests a better menu experience Digital menus are easier to update in real-time, so its simple to 86 an item (even in the middle of service) or update your specials for the weekend.

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Front of House Allergens Online Ordering Back of House 195

Culinary Cues

OCTOBER 27, 2024

Miles Davis considered the most prolific improvisational jazz musician of a generation was classically trained. Picasso, from the age of seven, was trained in copying the work of traditional masters. Picasso, from the age of seven, was trained in copying the work of traditional masters. Be excellent!

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Training Coaching Uniforms Café 417

Modern Restaurant Management

FEBRUARY 24, 2025

We remain more committed than ever to supporting these vital businesses—the backbone of local economies and communities—by providing training and resources to build business resilience, as well as championing and spotlighting our industry across all our platforms.”

2024 251

2024 2025 2023 Loyalty Program 251

EATER

OCTOBER 21, 2024

Instead, you’ll see signage about the health benefits of plant-based eating — the “primary drivers of consumer choice are personal benefit,” says Goldman — and the menu board, designed like any one in other fast-food chains. The bottom of the Yang’s Kitchen menu notes to diners, “We are working with Zero Foodprint to restore the planet.”

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Sustainability Sourcing Consumer Goods Seasonal Menu 329

Goliath Consulting

APRIL 18, 2025

Hiring for personality, providing empathy-based training, and empowering staff to go the extra mile all contribute to a strong hospitality culture. Creating a Culture of Hospitality Hospitality starts from the top down. When owners and managers model a guest-first mindset, it trickles through the entire team.

Hospitality 221

Hospitality Email Marketing Mobile Ordering Customer Service 221

Culinary Cues

JANUARY 13, 2025

Sure, the chef may have his or her name on the menu, the owner may proudly greet every guest, accomplished line cooks may amaze everyone involved, service staff win the day with attention to detail and salesmanship, and one could certainly argue that dishwashers are MVPs because if they fail, the whole operation starts to crumble.

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Coaching Sports Presentation Seasonal Menu 440

Goliath Consulting

DECEMBER 12, 2024

Train employees to identify phishing attempts and maintain PCI compliance to safeguard customer data and ensure secure payment processing. Train bartenders to recognize signs of overconsumption and enforce policies for refusing service to intoxicated patrons. Ensure unblocked pathways to exits and comply with fire safety codes.

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Bar Cash Management Seasonal Menu Email Marketing 195

Culinary Cues

APRIL 14, 2025

The same is true of chefs and cooks who countless times prepare a menu, a dish; arrange components on a plate, sauce the work, apply an appropriate garnish, wipe the rim and quietly celebrate the story behind it. As examples, any restaurant can, and so many do, offer Caesar Salad as a menu staple. Food for thought.

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Fine Dining Seasonal Menu Travel Presentation 336

Modern Restaurant Management

APRIL 9, 2025

Ballas shares his insights with Modern Restaurant Management (MRM) magazine and discusses issues that must be on the radar for franchises and brands including AI, automation, sustainability, staffing, training, and more. What are some key trends you expect to affect the franchise landscape this year and in years ahead?

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Loyalty Program Franchise Franchising Fast Casual 251

The Restaurant Group

DECEMBER 1, 2024

Introducing new menu items is more than just adding dishes to your offerings—it’s about crafting an experience that captivates your guests and keeps them coming back for more. A well-planned new menu launch not only boosts customer engagement but also reinforces your restaurant’s brand identity.

Menu 88

Menu Social Media Loyalty Program Seasonal Menu 88

Lavu

FEBRUARY 28, 2025

POS systems do more than just process payments they enable restaurants to personalize menus by analyzing customer data. Learn more in our latest post: How POS Systems Enable Menu Personalization. Real-Time Updates : Adjust menus instantly for accuracy and relevance. Improves Operations : Smarter inventory and menu management.

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POS Menu Dietary Restrictions Loyalty Program 78

Culinary Cues

APRIL 23, 2023

Have you experienced the flavors and presentations of the items that may grace your menu? Can you plan a menu focused on total utilization of meat and carcass? Is this the extent of your knowledge of menu planning? Is there breadth to your understanding of cooking, cooking techniques, and ingredients?

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Seasonal Menu Leadership Training Fine Dining 520

ChowNow

MARCH 14, 2025

On the flip side, poor operations can lead to inefficiencies that snowballlike staffing issues that slow down service, supply chain mishaps that throw off the menu, or rising costs that eat into profits. Front-of-house teams need clear expectations, strong training, and a service mindset that ensures guests feel valued.

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Operations Management Management Front of House 195

Culinary Cues

JANUARY 26, 2025

Many of the line cook teams that efficiently and consistently prepare those items listed on the menu, and those persons responsible to clean the operation throughout the day, are oftentimes from countries like Mexico, Jamaica, Guatemala, Honduras, Ethiopia, Somalia, or Asian countries. We have unprecedented growth of businesses in the U.S.

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Food Hotels Fine Dining Agriculture 445

Modern Restaurant Management

MAY 3, 2022

While QR codes and contactless menus were popular during the pandemic, many people miss the feel of a physical menu in their hands. To best ensure that all types of customers get the experience they want, take a hybrid approach and offer both physical and contactless menus, allowing customers to choose which they prefer.

Customer Experience 471

Customer Experience Training Customer Service Dine-in 471

Modern Restaurant Management

OCTOBER 14, 2022

On the Menu. Your menu should very clearly convey which foods contain certain allergens. If a dish contains an allergen, it also helps to note on the menu whether or not that dish can be modified to accommodate those with allergies. For this to happen, there needs to clear, consistent communication between various parties.

Allergens 474

Allergens Kitchen Safety Front of House Food Safety 474

ChowNow

FEBRUARY 28, 2025

Staff training and inconsistent efficiency. Every third-party delivery app has its own interface, and training staff to use each one takes time. Employees need to learn how to accept and confirm orders, update menus, troubleshoot issues, and navigate multiple dashboards. Simplified menu management.

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Delivery Online Ordering Customer Service POS 195

Modern Restaurant Management

FEBRUARY 17, 2025

Depending on a guest’s allergies or dietary preferences, AI can suggest personal picks from a restaurant’s menu, for example. AI has the potential to revolutionize hiring processes, employee training, and even workforce scheduling, leading to more efficient operations and improved guest services.

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221

7 Shifts

NOVEMBER 15, 2024

They also bring creative ideas to the table, such as improving the drink menu and coming up with new events and promotions to drive sales. How would you improve or refine our current drink menu? How would you improve or refine our current drink menu? As such, knowledge of the law and how to train staff to comply is crucial.

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Bar Management Management Hiring 195

Modern Restaurant Management

OCTOBER 28, 2022

2 – Give Employees Training and Education Opportunities. During the Great Resignation, many restaurant workers cited lack of career growth or training as one of the top reasons for leaving the industry. 3 – Foster Better Communication. Open and transparent communication is a hallmark of great leadership.

Leadership 472

Leadership Loyalty Program Communication Training 472

Modern Restaurant Management

NOVEMBER 15, 2022

Due to many factors including inflation and supply chain challenges, restaurant owners and operators have been faced with tough choice about raising menu prices. To do this, restaurants will either need to use lower cost food items or raise menu prices. Another way to introduce price increases is to introduce new elements to the menu.

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Pricing Food Supply Seasonal Menu Menu 490

Modern Restaurant Management

JUNE 26, 2024

They don't want to be left in the dark, squinting at static, outdated menu boards. High-definition digital menu displays are a must, allowing you to showcase mouth-watering images of your offerings and update content in real time. They don't want to be left in the dark, squinting at static, outdated menu boards.

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Seating Mobile Ordering Point of Sale Customer Experience 437