Remove Mobile Ordering Remove Online Ordering Remove Uniforms
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Restaurant Giants Declare War on Digital Chaos

Modern Restaurant Management

One location might offer seamless mobile ordering, while another struggles with glitchy payment systems, creating inconsistencies that can frustrate customers and impact revenue. Customers crave simplified steps at the beginning and end of their food service experiences, and it’s not hard to understand why.

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Restaurant Branding 101: Straightforward Strategies That Work

ChowNow

Restaurant branding is not easy, but when done correctly, the reward is a packed dining room every night with a steady stream of to-go orders out the side door. Guest experience is the heart of your restaurants brandits how customers feel when they interact with your space, your team, and your online presence. Consistency builds trust.

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Teriyaki Madness Implements Technology to Combat Coronavirus Crisis Fallouts

Modern Restaurant Management

Although we are not having guests eat in our dining rooms, Teriyaki Madness is utilizing technology to combat the fallout through an emphasis on pickup and delivery, innovative curbside service and social media promotions across its website and mobile app. Because patrons are not able to dine out, call-ahead orders have increased.

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Takeout For Good and Menus Go Tech

Modern Restaurant Management

With thousands of restaurants forced to close their dining rooms, and millions of Americans facing sudden unemployment, GroupRaise saw an opportunity to mobilize its 10,000+ restaurant partners along with their communities to offer those who are able a chance to support both local business and food distribution to at-risk families.

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2023 Outlook: Trends and Challenges Restaurants Will See, Part One

Modern Restaurant Management

This will enable brands to better manage off-premises orders and balance their hybrid operating models. The concept of self-service will continue to evolve as consumers become accustomed to placing orders with devices. Operations will continue to be simplified despite digital experiences expansion.

2023 419
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MRM Research Roundup: Mid-Year 2024

Modern Restaurant Management

Customers indicate better performance across most aspects of the full-service restaurant experience — with food order accuracy (92) and waitstaff courtesy and helpfulness (90) leading the way — appreciating restaurants’ efforts to satisfy customers despite inflation.

2024 294
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The Most Overlooked Essential for Multi-Unit Restaurants

ChowNow

Yet while many restaurant operators have perfected uniform recipes, strict staff training standards, reliable ingredient sourcing processes, and strong branding across locations, they often fail to consider another essential: online ordering. Consistent, streamlined online ordering is critical for multi-unit restaurants.