Modern Restaurant Management

APRIL 21, 2022

Davis, a restaurateur with a background in data science and technology, knew there was a better way to see and manage restaurant finances in real-time and Phillips’ background building concepts for Bloomin’ Brands became a combination to develop their software, which now services more than 3,000 restaurants. Really unreliable.

Technology 197

Technology 2005 Mobile Ordering Point of Sale 197

Modern Restaurant Management

JUNE 26, 2024

The popularity of drive-thru continues as sales are up 30 percent since 2019. Customers want seamless interactions where their orders are taken correctly the first time. Guests also want to be engaged and well-informed throughout the ordering process. How will the drive-thru change in the coming years? What does that mean?

Seating 175

Seating Mobile Ordering Point of Sale Customer Experience 175

Modern Restaurant Management

OCTOBER 13, 2022

Just as with COVID shutdowns and supply chain issues, restaurant technology can help operators continue providing great service even with high costs for them and customers alike. Adopt In-House Technology to Improve Service and Reduce Errors.

Technology 180

Technology Loyalty Program Mobile Ordering Download 180

BNG Point of Sale

SEPTEMBER 24, 2020

Today’s point-of-sale (POS) systems have changed dramatically and are a far cry from what was available just ten years ago, leaving many businesses to ask how do the newest versions of point-of-sale systems work? A point-of-sale system is an electronic method of processing payments and housing sales data.

Point of Sale 75

Point of Sale Mobile Ordering Cash Management POS 75

Squirrel Systems

OCTOBER 26, 2023

Mobile Point-of-Sale (POS) systems offer several benefits for servers and restaurants, making them a valuable tool for improving efficiency, customer satisfaction, and overall operations. This minimizes waiting times and streamlines the ordering process.

Mobile Ordering 52

Mobile Ordering POS Ordering Point of Sale 52

Modern Restaurant Management

SEPTEMBER 3, 2024

The right restaurant technology is essential to make it all happen. By focusing on key technologies like point-of-sale (POS) systems, local dining businesses can maximize their investments and position themselves for success in a digital-driven industry.

Loyalty Program 183

Loyalty Program POS Online Ordering Customer Experience 183

Modern Restaurant Management

OCTOBER 26, 2023

Modern payment solutions that provide the ultimate convenience and enable customers to order and pay how they prefer are on the rise this holiday season, empowering restaurants to deliver an improved experience without sacrificing the quality of service. including the adoption of popular mobile wallets. remain eager to dine out.

Customer Experience 189

Customer Experience Mobile Ordering Loyalty Program Point of Sale 189

Focus POS

JUNE 17, 2019

Restaurant Point of Sale Software. What is restaurant point of sale (POS) software? Restaurant point of sale software empowers businesses to control labor costs, manage inventory, and have deeper visibility into business operations. Benefits of Restaurant Point of Sale Software. Flexibility.

Point of Sale 113

Point of Sale Cash Management POS Franchise 113

Focus POS

OCTOBER 7, 2019

Tablet Point of Sale Software. Traditional point of sale (POS) terminals are a vast improvement over electronic cash registers, offering greater functionality and efficiency. There are many reasons to consider adding tablets to your technology profile. Overall Benefits of Tablet POS Technology for Businesses.

Point of Sale 76

Point of Sale Mobile Ordering POS Back of House 76

BNG Point of Sale

SEPTEMBER 24, 2020

Today’s point-of-sale (POS) systems have changed dramatically and are a far cry from what was available just ten years ago, leaving many businesses to ask how do the newest versions of point-of-sale systems work? A point-of-sale system is an electronic method of processing payments and housing sales data.

Point of Sale 52

Point of Sale Mobile Ordering Cash Management POS 52

Modern Restaurant Management

APRIL 22, 2022

However, restaurant owners are looking for more: They want to streamline the checkout process further and for customers to complete the whole process – from ordering to payment – on their mobile devices. Voice Ordering to Ease Restaurant Interactions. In-app pre-ordering solutions to help with food waste.

Technology 197

Technology Mobile Ordering Customer Service Food Order 197

Modern Restaurant Management

MAY 15, 2024

Sixty one percent of diners would leave a drive-thru line with five or more cars in front of them, according to a survey on QSR ordering preferences from Xenial. During the pandemic, QSRs invested heavily in technology so they could serve consumers across a variety of channels depending on their preferences.

Mobile Ordering 191

Mobile Ordering Customer Service Customer Experience Technology 191

Modern Restaurant Management

JULY 8, 2020

We were greeted by the manager of the restaurant and shared with him the concept of contactless dining, an experience where dine-in guests can view menus, order, and pay directly from their mobile phones. People come here to get away from technology, not use it.” Our palms were sweaty from the excitement and anxiety.

Hospitality 208

Hospitality Technology Mobile Ordering Food Safety 208

Focus POS

FEBRUARY 26, 2020

San Antonio, TX — February 26, 2020 — Focus POS, a leading provider of restaurant point of sale software, has just released its innovative FocusON mobile order and mobile payment app. FocusON is a mobile app that allows business owners to access point of sale functionalities from anywhere.

Mobile Ordering 78

Mobile Ordering POS Ordering Point of Sale 78

Modern Restaurant Management

AUGUST 30, 2021

The simple reason is: technology. Now, with consumer behavior increasingly shifting toward intuitive and automated restaurant experiences, Canadian brands are faced with the need for the support, flexibility and efficiency of the right technology suite in order to confidently and successfully expand into the U.S.

Innovation 197

Innovation Technology Franchising Franchise 197

Restaurant365

OCTOBER 29, 2021

Your back-office restaurant technology can be used to help grow both guest loyalty and your business. You can use back-office restaurant technology to support a positive guest experience in areas such as payment, inventory and food costs, and staff scheduling. Leveraging QR Codes & Mobile Pay.

Customer Experience 158

Customer Experience Technology Mobile Ordering Inventory 158

Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

Perfect Daily Grind

MAY 17, 2022

However, as the appreciation of the craft of coffee has grown, technology has also come to play a more important role. Now more than ever, baristas, roasters, producers, and consumers all rely on technology to understand more about the coffee they brew, roast, grow, and drink. How has technology changed over the past decade?

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

Modern Restaurant Management

MAY 8, 2024

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. Automated technology can help businesses cut costs and give customers the experiences they want.

Mobile Ordering 193

Mobile Ordering Front of House Customer Service FOH 193

Modern Restaurant Management

MAY 15, 2024

Sixty one percent of diners would leave a drive-thru line with five or more cars in front of them, according to a survey on QSR ordering preferences from Xenial. During the pandemic, QSRs invested heavily in technology so they could serve consumers across a variety of channels depending on their preferences.

Mobile Ordering 166

Mobile Ordering Customer Service Customer Experience Technology 166

Modern Restaurant Management

JUNE 2, 2022

The past two years have brought unprecedented changes across the restaurant industry, from new concerns related to social distancing and cleanliness to the acceleration of pre-pandemic trends such as the rise of mobile ordering and third-party delivery services. Set the Bar. Stay Connected.

Mobile Ordering 189

Mobile Ordering Front of House Back of House Consumer Goods 189

Modern Restaurant Management

AUGUST 16, 2023

The food industry has been historically slow to integrate technology and digital solutions. Here are the ways technology is revolutionizing the culinary world through. Using cutting-edge technology positions restaurants to unlock a wealth of prospects to enhance the customer experience.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 167

Modern Restaurant Management

JULY 30, 2020

Orders from online channels and delivery partners had to be manually entered into its previous Point-of-Sale (POS) system, and manually delivered to the kitchen. Since then, the whole world changed and we checked in with Adams to see how Oracle was moving forward. "Everything has changed," he said. "We

Technology 153

Technology Operations Loyalty Program Point of Sale 153

Modern Restaurant Management

SEPTEMBER 17, 2024

Leveraging Technology to Drive F&B RevPAG One of the main challenges in capitalizing on RevPAG opportunities is accessing and leveraging real-time data. Leveraging Technology to Drive F&B RevPAG One of the main challenges in capitalizing on RevPAG opportunities is accessing and leveraging real-time data.

Hotels 100

Hotels Mobile Ordering Point of Sale Technology 100

Modern Restaurant Management

MAY 27, 2024

Modern Restaurant Management (MRM) magazine reached out to Jennifer Mathew, senior manager of talent acquisition and strategy on the role technology plays in hiring and retention. In what ways should restaurants be utilizing technology to reach potential staff as well as retain the ones they have?

Recruiting 189

Recruiting Front of House Back of House Point of Sale 189

Focus POS

JUNE 2, 2020

It could be argued that the restaurant industry has been hit the hardest when it comes to stay-at-home orders and social distancing mandates; however, the resilience of the restaurant industry cannot be denied, and as restaurateurs shift their thinking from, “How am I going to survive?” we see the emergence of a few key themes. .

Technology 187

Technology Fine Dining Mobile Ordering Online Ordering 187

Modern Restaurant Management

DECEMBER 5, 2022

Contactless payment solutions drive operators’ revenue and elevate customer experiences, but how can the technology set restaurants up for long-term success? The restaurant industry has perhaps seen higher adoption rates of this technology than any other industry. Thinking Long Term When Evaluating Restaurant Technologies.

Loyalty Program 225

Loyalty Program Mobile Ordering Employee Relations Customer Experience 225

Squirrel Systems

NOVEMBER 30, 2023

When a restaurant is considering technology purchases, it’s crucial to prioritize investments based on the specific needs and goals of the business. Here’s a guideline on how a restaurant can prioritize technology purchases: Understand Business Goals and Needs: Identify the specific goals and challenges of the restaurant.

Technology 52

Technology Mobile Ordering Loyalty Program Customer Experience 52

Modern Restaurant Management

AUGUST 15, 2024

Invest in Technology The simplest way to reduce labor needs in any business is to use technology to streamline and automate processes. Self-service kiosks can maximize the number of on-premise orders while mobile apps or websites allow customers to place orders directly without staff intervention.

Loyalty Program 179

Loyalty Program Hiring Point of Sale Recruiting 179

Open for Business

NOVEMBER 21, 2022

Restaurant technology has changed everything about the way people do business today. Today’s tools are high-tech, user-friendly, and mobile so you don’t have to be physically in the restaurant to stay on top of the business. Today, digital tools can streamline almost every aspect of running a restaurant business. Quick links.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

DECEMBER 20, 2021

A good mobile experience. Creating a contactless ordering experience for guests at your restaurant is important in order for your business to stay competitive and profitable. Restaurants have endless third-party ordering app options, but those do come with a price, approximately five-twenty percent of each sale.

Mobile Ordering 227

Mobile Ordering Online Ordering Consumer Goods Customer Experience 227

Lavu

FEBRUARY 14, 2024

At the forefront of this achievement is the POS software, a pivotal technology that has transformed how bars operate. Incorporating a POS terminal within your bar’s point of sale system elevates the efficiency and accuracy of managing your inventory, directly influencing your ability to grow your business.

POS 166

POS Bar Point of Sale Front of House 166

Modern Restaurant Management

MAY 15, 2023

Enhance Your Digital Presence Grubhub projects 40 percent of restaurant orders in 2023 will take place online. Create or enhance your website and make sure you offer an “order online” option that is easy to find. You can also consider creating your own mobile app.

Customer Experience 197

Customer Experience Delivery Loyalty Program Mobile Ordering 197

Squirrel Systems

FEBRUARY 16, 2024

As we settle into 2024, the restaurant industry stands on the cusp of transformative changes, shaped by evolving consumer preferences, sustainability concerns, and a relentless pace of technological innovation. Restaurants that spotlight these offerings emphasize their commitment to reducing carbon footprints and supporting local economies.

2024 52

2024 Technology Menu Mobile Ordering 52

7 Shifts

JANUARY 26, 2021

From a projected record growth at the top of the year to a decline of nearly $240 billion in sales and 2.5 There are new technologies, new ways of doing business, and new consumer habits, too. Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now.

2021 370

2021 Front of House Social Media Mobile Ordering 370

7 Shifts

DECEMBER 16, 2022

continued to grow, they developed a broader technology vision for their 11 locations. At the center of every great restaurant is a great team. And a great team can only thrive under outstanding leadership. their leadership sees team management as their greatest responsibility. Table of Contents. What did that look like before 7shifts?

Leadership 370

Leadership Mobile Ordering Fast Casual Communication 370

Modern Restaurant Management

MARCH 25, 2022

As the impact of the pandemic wanes, restaurant owners should evaluate the contactless service options they implemented to keep customers and staff safe to see how they can help drive sales. To go contactless, customers scanned a small black and white square called a QR code on their mobile device to see a digital copy of the menu.

Social Media 215

Social Media Email Marketing Mobile Ordering Kitchen Safety 215