Modern Restaurant Management

DECEMBER 31, 2024

Restaurant leaders expect waves in the year ahead, with 32 percent pinning recruitment and retention as their top challenge, 27 percent most concerned about rising food costs, and 21 percent flagging sales volume as the main hurdle. Franchise 2.0:

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Franchise Franchising 2024 Mobile Ordering 221

Modern Restaurant Management

FEBRUARY 1, 2022

Key figures on the restaurant workforce include: Roughly 50 percent of restaurant operators in the fullservice, quickservice, and fast-casual segments expect recruiting and retaining employees to be their top challenge in 2022. Seventy-five percent of operators said they plan to devote more resources to recruiting and retaining employees.

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2022 2030 Food Supply Recruiting 518

Modern Restaurant Management

APRIL 13, 2022

Imagine that your restaurant uses 500 onions a week: with this new technology, once you get down to a certain pre-set amount, an automated order request can be sent out to your supplier to ensure that you receive your next shipment before you run out. Retaining and Attracting Employees.

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POS Food Supply Mobile Ordering Point of Sale 539

Modern Restaurant Management

FEBRUARY 3, 2022

From managing an off-premise presence with online ordering platforms to navigating the labor shortage and keeping costs down, it’s clear from the emerging trends we are seeing that technology is at the heart of helping FSRs not only survive but make gains during these extremely challenging times.”

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Loyalty Program Online Ordering Cash Management Point of Sale 486

Modern Restaurant Management

FEBRUARY 15, 2022

Here are a few examples of tech-centered solutions to ease the ongoing labor crisis in restaurants by putting more functionality directly in the hands of customers: Digital Tableside Ordering to Support Service Staff. Enter digital tableside ordering. For fast-casual or QSR brands, digital tableside ordering is equally beneficial.

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Technology Loyalty Program Fast Casual Email Marketing 563

Modern Restaurant Management

FEBRUARY 28, 2023

According to the National Restaurant Association’s 2022 State of the Restaurant Industry Report , 50 percent of operators for both full-service and quick-service restaurants said that recruiting and retaining employees was their top challenge.

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Management Management Food Safety Communication 493

Modern Restaurant Management

AUGUST 15, 2024

Self-service kiosks can maximize the number of on-premise orders while mobile apps or websites allow customers to place orders directly without staff intervention. These expenses include money spent on recruiting, hiring, and training new staff, and lost productivity. percent compared to other industries’ rate of 4.9

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Loyalty Program Hiring Point of Sale Recruiting 448

Goliath Consulting

FEBRUARY 16, 2021

This signifies a drop in younger recruits that compose a larger part of the restaurant workforce, not to mention how workers may be leaving the restaurant industry for good in search of more stable, reliable jobs (5). Speed is one of the most critical factors in recruiting, particularly in the restaurant industry. Easy Scheduling.

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Recruiting Hiring Communication Mobile Ordering 195

Modern Restaurant Management

OCTOBER 7, 2021

According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment. Having a retail management tool with a mobile application, for instance, reduces the need for wait staff to move around when communicating with each other.

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Technology Operations Food Safety Kitchen Safety 492

Modern Restaurant Management

DECEMBER 14, 2021

Solution: be not just about food, food is a must and this is something that I can order from a dark kitchen, but be a place with experience – unique, atmosphere, and a local attraction. This is especially true for restaurants where customers now demand multiple ways to place and pick-up orders. order & pay at table options).

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2022 Food Supply Mobile Ordering Customer Experience 474

Modern Restaurant Management

DECEMBER 16, 2021

While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Chick-fil-A even reported disabling curbside ordering in some locations to reduce strain on their workers. Here are some trends NCR is watching as move into 2022.

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2022 Hospitality Loyalty Program Point of Sale 473

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. You can see which other restaurants they frequent, too, and the types of items they order from those places.

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Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

DECEMBER 9, 2021

After a manager sets the shifts needing to be filled, employees log in on their own mobile devices and select the shifts they want. Flexible self-scheduling can be positioned as a great benefit to potential employees, making it a powerful recruiting and retention tool. Manual, paper-based self-scheduling is cumbersome and inefficient.)

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Customer Service Retail Food Safety Mobile Ordering 547

Modern Restaurant Management

AUGUST 23, 2023

Prior to his role as General Manager, he was CGO (Chief Growth Officer), General Manager, Vice President, and Chief of Staff, where he spearheaded projects including the acquisition of Punchh, company integrations, executive recruiting, and has established PAR’s KPI setting and tracking process through business reviews.

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Loyalty Program Customer Experience Customer Service Mobile Ordering 419

Modern Restaurant Management

JULY 6, 2021

With dining restrictions lifting and restaurants’ busy season upon us, employers are ramping up hiring in order to meet the demand of the summer. Since most restaurant workers aren’t working in front of a computer, opt for a platform with a mobile app, so employees can easily have their schedule right at their fingertips.

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Restaurant Law Small Business Mobile Ordering Recruiting 450

Modern Restaurant Management

DECEMBER 28, 2020

Those that are continuing to prosper had their technological house in order prior to the pandemic. such as using mobile messaging to keep customers informed while their food is being prepared and provide a mechanism for informing restaurants when they have arrived to pick up their order. Our outlook for 2021 is optimistic.

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2021 Kitchen Safety Food Safety Mobile Ordering 497

Modern Restaurant Management

MARCH 16, 2020

17 percent said they were just avoiding dining-in (opting to pick-up or have food delivered), with 10 percent appearing to lean toward Ordering for Pickup only. Rakuten Ready’s ROI Study found that most consumers thought ordering in person or using the drive-thru would be fastest. Faster than order in person at Taco Bell.

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Mobile Ordering Online Ordering Point of Sale POS 305

Modern Restaurant Management

JUNE 12, 2020

To shine the spotlight on the immediate opportunities that exist for all Americans to find employment at franchised restaurants of an iconic brand that holds a unique place in people’s daily lives, Dunkin’ is launching its first-ever national advertising campaign aimed at recruitment.

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Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

DECEMBER 31, 2019

As such, a big focus in 2020 will be on how to find, recruit and keep team members. Online ordering will continue to have a profound effect on the industry in 2020, but the power dynamics will change. Ray Reddy, CEO and co-founder of mobile pickup app Ritual. We expect this trend to continue, and even pick up steam, in 2020.

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2020 Kitchen Safety Consumer Goods Point of Sale 345

Modern Restaurant Management

DECEMBER 21, 2023

4 to 7 vendors in the restaurant space between recruiting and payroll are too many to be sustainable. Noteworthy among these solutions were the widespread embrace of contactless payments, the growing popularity of mobile ordering platforms, and the integration of sophisticated point-of-sale (POS) systems.

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2023 Insurance 2024 Employee Relations 309

7 Shifts

OCTOBER 22, 2021

You can reference average party size, takeout vs. on-premise orders, the popular menu items, and other key metrics to to forecast restaurant sales. Your employees love working at your restaurant - so why not recruit them to get more help finding new employees? 7shifts employee availability and time off requests on desktop and mobile.

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Seasonal Menu Hiring Reference Mobile Ordering 370

Modern Restaurant Management

SEPTEMBER 15, 2020

These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. SALIDO continues to execute on its hiring plans to recruit and invest in talent across their Product, Engineering, Customer Experience, and Sales Teams. ” says John Cocker, FOODWORKS’s president.

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Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

DECEMBER 31, 2020

From digital touch screen ordering to contactless check-ins with a mobile app, customers will continue to desire streamlined experiences through technology. To recruit and keep more consumers in the plant-based movement, plant-based foods will need to taste better and be easier. It’s the way of the future.

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2021 Hotels Airlines Guest Recovery 508

Gecko Hospitality

DECEMBER 15, 2022

When you are recruiting talent for your business, you learn that people come in different shapes, sizes, education, and experience. These differences between members of generational groups in the hospitality workplace call for new industry-specific strategies in recruiting. The Recruiting Challenges. Understanding Generations.

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Recruiting Hospitality Hiring Website Management 75

Modern Restaurant Management

FEBRUARY 6, 2020

Executive Vice President Jeremy Biser said initial recruiting efforts will target development in Maryland, Virginia, Delaware and Pennsylvania but added that the company plans to look further south and west later this year. Other enhancements, including overhauls of the brand’s technology systems and mobile app, are on the horizon.

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Franchise Franchising Fast Casual 2019 383

Restaurant365

MAY 22, 2020

Recruiting better candidates to re-engage your workforce. Since recruiting your staff can be such an extensive undertaking, here are a few factors for you to consider when designing an effective recruiting and onboarding process to rehire and appropriately schedule your restaurant’s workforce.

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Guest Recovery Recruiting Document Point of Sale 148

Modern Restaurant Management

OCTOBER 16, 2019

World’s First Mobile Restaurant Powered by Advanced Robotics. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. ” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Ono Food Co. Door Dash Shared Kitchen. ?

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Modern Restaurant Management

AUGUST 28, 2020

“Over the years, I have met countless people who have shared their deep love and gratitude for Tortas Frontera, many even routing their flights through O’Hare in order to enjoy their favorite torta,” said Chef Bayless. Consumers can order for delivery or pick-up through digital channels, or on-site using kiosks.

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Allergens Kitchen Safety Guest Recovery Customer Service 364

Modern Restaurant Management

SEPTEMBER 14, 2021

Module 4: Recruitment and Onboarding. Tattle plus Thanx collects comprehensive data, combining Tattle’s ability to track incredibly detailed customer feedback across all ordering channels using an open-API with Thanx’s proprietary credit card integrations which capture both in-store and digital purchases with ease.

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Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

NOVEMBER 2, 2021

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

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Franchise Franchising Leadership Beverage 450

Hot Schedules

MAY 10, 2021

Use your Instagram, Facebook and/or Twitter feeds to announce job openings and have your team share them on their channels in order to amplify the message. b3lineicon|b3icon-mobile-devices|?|Mobile Mobile Devices. On-the-Go Education With a Mobile Training App. Recruiting for the Long Haul. Where can you find them?

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Hiring Training Mobile Ordering Coaching 147

Restaurant365

JANUARY 7, 2020

The new tool many restaurants are turning to, in order to improve employee retention and engage with today’s modern workforce? Overview of How Employee Mobile Apps Have Improved Restaurant Management. Ways Restaurant Mobile Apps Improve Engagement. There are four main ways a mobile app can revolutionize staff retention.

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Mobile Ordering Employee Relations Hiring Point of Sale 120

Modern Restaurant Management

JANUARY 17, 2020

Curry Up Now also limits their disposal waste by using real plates, silverware and cloth napkins in-house and packaging all to-go orders in recyclable and compostable containers. Through these initiatives, Taco Bell aims to enhance restaurant performance, employee satisfaction and support recruitment and retention.

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Franchise Franchising 2020 Fast Casual 340

Restaurant365

JANUARY 27, 2022

While many restaurants offer touchless menus as a simple replacement for a paper menu, with orders made with a server at the table, some digital menu tools have added more advanced features such as pre-ordering before diners arrive at a restaurant, ordering through the digital menu, and payment processing. Streamline Operations.

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Mobile Ordering Social Media Customer Experience Online Ordering 148

Ken Burgin

DECEMBER 19, 2021

– and they often find Coffee Pedaler through Matt’s clever use of Google mobile location advertising. Managing ordering and cost control Rosters, recruitment and staff management Financial management and bookkeeping – anything outsourced? Subscribe to Hospo Reset Podcast on Apple Podcasts.

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Equipment Mobile Ordering Social Media Recruiting 114

Lavu

NOVEMBER 1, 2023

You need to invest in reliable and easy-to-use delivery platforms that work well with your restaurant’s ordering system. In this digital age, ordering and delivering food online is becoming highly popular, and if restaurants have their own delivery system, they can get in on that action.

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Delivery Online Ordering Food Mobile Ordering 167

Lavu

SEPTEMBER 29, 2023

Ensure that your recruitment and selection processes are efficient and thorough. Some ways Lavu can help automate tasks and improve efficiency are: Order Management: Lavu provides a user-friendly interface for taking orders, which reduces errors and speeds up the process.

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Loyalty Program Front of House Mobile Ordering Customer Service 167