Modern Restaurant Management

FEBRUARY 1, 2022

Key figures on the restaurant workforce include: Roughly 50 percent of restaurant operators in the fullservice, quickservice, and fast-casual segments expect recruiting and retaining employees to be their top challenge in 2022. Seventy-five percent of operators said they plan to devote more resources to recruiting and retaining employees.

2022 520

2022 2030 Food Supply Recruiting 520

Modern Restaurant Management

MARCH 11, 2025

Adaptability became non-negotiable as takeout, delivery, and digital ordering shifted from secondary revenue streams to essential lifelines." Self-ordering kiosks, QR codes, mobile apps and loyalty reward cards have created more personalized experiences, which increase the likelihood customers will return.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

APRIL 13, 2022

Imagine that your restaurant uses 500 onions a week: with this new technology, once you get down to a certain pre-set amount, an automated order request can be sent out to your supplier to ensure that you receive your next shipment before you run out. Retaining and Attracting Employees.

POS 540

POS Food Supply Mobile Ordering Point of Sale 540

Modern Restaurant Management

FEBRUARY 3, 2022

From managing an off-premise presence with online ordering platforms to navigating the labor shortage and keeping costs down, it’s clear from the emerging trends we are seeing that technology is at the heart of helping FSRs not only survive but make gains during these extremely challenging times.”

Loyalty Program 488

Loyalty Program Online Ordering Cash Management Point of Sale 488

Modern Restaurant Management

FEBRUARY 15, 2022

Here are a few examples of tech-centered solutions to ease the ongoing labor crisis in restaurants by putting more functionality directly in the hands of customers: Digital Tableside Ordering to Support Service Staff. Enter digital tableside ordering. For fast-casual or QSR brands, digital tableside ordering is equally beneficial.

Technology 564

Technology Loyalty Program Fast Casual Email Marketing 564

Modern Restaurant Management

FEBRUARY 28, 2023

According to the National Restaurant Association’s 2022 State of the Restaurant Industry Report , 50 percent of operators for both full-service and quick-service restaurants said that recruiting and retaining employees was their top challenge.

Management 495

Management Management Food Safety Communication 495

Modern Restaurant Management

AUGUST 15, 2024

Self-service kiosks can maximize the number of on-premise orders while mobile apps or websites allow customers to place orders directly without staff intervention. These expenses include money spent on recruiting, hiring, and training new staff, and lost productivity. percent compared to other industries’ rate of 4.9

Loyalty Program 449

Loyalty Program Hiring Point of Sale Recruiting 449

The Rail

APRIL 6, 2025

Long-term profitability depends on good retention policies, particularly considering that recruiting new clients usually costs five times more than maintaining current ones. Creating a user-friendly, mobile-optimized reservation system helps to lower friction points that could otherwise deter return business.

Guest Recovery 130

Guest Recovery Loyalty Program Consumer Goods Customer Service 130

Goliath Consulting

FEBRUARY 16, 2021

This signifies a drop in younger recruits that compose a larger part of the restaurant workforce, not to mention how workers may be leaving the restaurant industry for good in search of more stable, reliable jobs (5). Speed is one of the most critical factors in recruiting, particularly in the restaurant industry. Easy Scheduling.

Recruiting 195

Recruiting Hiring Communication Mobile Ordering 195

Modern Restaurant Management

OCTOBER 7, 2021

According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment. Having a retail management tool with a mobile application, for instance, reduces the need for wait staff to move around when communicating with each other.

Technology 494

Technology Operations Food Safety Kitchen Safety 494

Modern Restaurant Management

DECEMBER 14, 2021

Solution: be not just about food, food is a must and this is something that I can order from a dark kitchen, but be a place with experience – unique, atmosphere, and a local attraction. This is especially true for restaurants where customers now demand multiple ways to place and pick-up orders. order & pay at table options).

2022 475

2022 Food Supply Mobile Ordering Customer Experience 475

Modern Restaurant Management

DECEMBER 16, 2021

While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Chick-fil-A even reported disabling curbside ordering in some locations to reduce strain on their workers. Here are some trends NCR is watching as move into 2022.

2022 475

2022 Hospitality Loyalty Program Point of Sale 475

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. You can see which other restaurants they frequent, too, and the types of items they order from those places.

Mobile Ordering 540

Mobile Ordering Front of House Customer Service Customer Experience 540

Modern Restaurant Management

DECEMBER 9, 2021

After a manager sets the shifts needing to be filled, employees log in on their own mobile devices and select the shifts they want. Flexible self-scheduling can be positioned as a great benefit to potential employees, making it a powerful recruiting and retention tool. Manual, paper-based self-scheduling is cumbersome and inefficient.)

Customer Service 548

Customer Service Retail Food Safety Mobile Ordering 548

Modern Restaurant Management

AUGUST 23, 2023

Prior to his role as General Manager, he was CGO (Chief Growth Officer), General Manager, Vice President, and Chief of Staff, where he spearheaded projects including the acquisition of Punchh, company integrations, executive recruiting, and has established PAR’s KPI setting and tracking process through business reviews.

Loyalty Program 419

Loyalty Program Customer Experience Customer Service Mobile Ordering 419

Modern Restaurant Management

JULY 6, 2021

With dining restrictions lifting and restaurants’ busy season upon us, employers are ramping up hiring in order to meet the demand of the summer. Since most restaurant workers aren’t working in front of a computer, opt for a platform with a mobile app, so employees can easily have their schedule right at their fingertips.

Restaurant Law 451

Restaurant Law Small Business Mobile Ordering Recruiting 451

Modern Restaurant Management

MARCH 16, 2020

17 percent said they were just avoiding dining-in (opting to pick-up or have food delivered), with 10 percent appearing to lean toward Ordering for Pickup only. Rakuten Ready’s ROI Study found that most consumers thought ordering in person or using the drive-thru would be fastest. Faster than order in person at Taco Bell.

Mobile Ordering 307

Mobile Ordering Online Ordering Point of Sale POS 307

Modern Restaurant Management

JUNE 12, 2020

To shine the spotlight on the immediate opportunities that exist for all Americans to find employment at franchised restaurants of an iconic brand that holds a unique place in people’s daily lives, Dunkin’ is launching its first-ever national advertising campaign aimed at recruitment.

Franchising 422

Franchising Franchise Food Safety Kitchen Safety 422

Modern Restaurant Management

SEPTEMBER 15, 2020

These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. SALIDO continues to execute on its hiring plans to recruit and invest in talent across their Product, Engineering, Customer Experience, and Sales Teams. ” says John Cocker, FOODWORKS’s president.

Fast Casual 407

Fast Casual Casual Menu Mobile Ordering 407

Gecko Hospitality

DECEMBER 15, 2022

When you are recruiting talent for your business, you learn that people come in different shapes, sizes, education, and experience. These differences between members of generational groups in the hospitality workplace call for new industry-specific strategies in recruiting. The Recruiting Challenges. Understanding Generations.

Recruiting 75

Recruiting Hospitality Hiring Website Management 75

Modern Restaurant Management

FEBRUARY 6, 2020

Executive Vice President Jeremy Biser said initial recruiting efforts will target development in Maryland, Virginia, Delaware and Pennsylvania but added that the company plans to look further south and west later this year. Other enhancements, including overhauls of the brand’s technology systems and mobile app, are on the horizon.

Franchising 384

Franchising Franchise Fast Casual 2019 384

Restaurant365

MAY 22, 2020

Recruiting better candidates to re-engage your workforce. Since recruiting your staff can be such an extensive undertaking, here are a few factors for you to consider when designing an effective recruiting and onboarding process to rehire and appropriately schedule your restaurant’s workforce.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Modern Restaurant Management

OCTOBER 16, 2019

World’s First Mobile Restaurant Powered by Advanced Robotics. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. ” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Ono Food Co. Door Dash Shared Kitchen. ?

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

NOVEMBER 2, 2021

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

Franchising 451

Franchising Franchise Leadership Beverage 451

Hot Schedules

MAY 10, 2021

Use your Instagram, Facebook and/or Twitter feeds to announce job openings and have your team share them on their channels in order to amplify the message. b3lineicon|b3icon-mobile-devices|?|Mobile Mobile Devices. On-the-Go Education With a Mobile Training App. Recruiting for the Long Haul. Where can you find them?

Hiring 147

Hiring Training Mobile Ordering Coaching 147

Restaurant365

JANUARY 7, 2020

The new tool many restaurants are turning to, in order to improve employee retention and engage with today’s modern workforce? Overview of How Employee Mobile Apps Have Improved Restaurant Management. Ways Restaurant Mobile Apps Improve Engagement. There are four main ways a mobile app can revolutionize staff retention.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Modern Restaurant Management

JANUARY 17, 2020

Curry Up Now also limits their disposal waste by using real plates, silverware and cloth napkins in-house and packaging all to-go orders in recyclable and compostable containers. Through these initiatives, Taco Bell aims to enhance restaurant performance, employee satisfaction and support recruitment and retention.

Franchising 341

Franchising Franchise 2020 Leadership 341

Restaurant365

JANUARY 27, 2022

While many restaurants offer touchless menus as a simple replacement for a paper menu, with orders made with a server at the table, some digital menu tools have added more advanced features such as pre-ordering before diners arrive at a restaurant, ordering through the digital menu, and payment processing. Streamline Operations.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Ken Burgin

DECEMBER 19, 2021

– and they often find Coffee Pedaler through Matt’s clever use of Google mobile location advertising. Managing ordering and cost control Rosters, recruitment and staff management Financial management and bookkeeping – anything outsourced? Subscribe to Hospo Reset Podcast on Apple Podcasts.

Equipment 114

Equipment Mobile Ordering Social Media Recruiting 114

Lavu

NOVEMBER 1, 2023

You need to invest in reliable and easy-to-use delivery platforms that work well with your restaurant’s ordering system. In this digital age, ordering and delivering food online is becoming highly popular, and if restaurants have their own delivery system, they can get in on that action.

Delivery 167

Delivery Online Ordering Food Mobile Ordering 167

EATER

JUNE 29, 2022

As she waits for her four pieces of fried chicken and a biscuit, a teenage boy hustles through the door, places his order, and sits on the edge of a bench seat, tapping his foot and singing under his breath. The next kid in line orders and pays for an ice cream. I have $6 on my card, and I’m hungry.” She laughs. “I The boy freezes.

Franchising 246

Franchising Franchise Cash Management Food Order 246

Aaron Allen & Associates

MARCH 3, 2022

The POS simplifies record keeping and cash flow accountability as well as operations by sending the orders to the kitchen directly. The best restaurant POS systems also come with features like inventory management, customer relationship management (CRM), menu management , and omnichannel ordering capabilities. Payroll management .

Management 120

Management Management Mobile Ordering Point of Sale 120

Open for Business

NOVEMBER 21, 2022

Today’s tools are high-tech, user-friendly, and mobile so you don’t have to be physically in the restaurant to stay on top of the business. It may sound jarring at first, but many aspects of online ordering and payment allow hospitality professionals to have fewer but better interactions with guests. QR codes are here to stay.

Technology 147

Technology Front of House Back of House Online Ordering 147

Restaurant365

MAY 16, 2022

Many lack the brand power, the funds, and the resources necessary to recruit the seasonal help needed during these busy months. Below are tips to improve your hiring efforts to recruit the best seasonal employees. The sooner you begin the recruitment process, the better your chances in finding quality candidates. Start Early.

Hiring 78

Hiring Recruiting Mobile Ordering Training 78

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Open for Business

NOVEMBER 21, 2022

To make it a good one, ensure your website and especially your menu are easy to read and navigate on mobile devices. As of August 2022, 59% of web traffic was mobile.) Solutions including digital ordering and handheld POS (point of sale) devices can remove steps and precious minutes from the process. Digital ordering.

Technology 78

Technology Online Ordering Website Management Customer Experience 78

ExactHire - Restaurants

FEBRUARY 17, 2022

Online applications are great for recruiters because the information candidates enter goes directly into the ATS. That’s why an applicant tracking system that includes a mobile-friendly careers site and application is so important to improving your candidate experience. . ATS Lets Your Candidate Decide the Best Way to Keep in Touch.

Hiring 98

Hiring Customer Experience Mobile Ordering Communication 98