Modern Restaurant Management

FEBRUARY 11, 2021

Mobile orders were expected to drive $38 billion in restaurant revenue in 2020. Although mobile ordering isn’t the new kid on the block, it has certainly become the most popular because it’s one of the safest – and easiest – ways to order and pay for food. Seek Out the Best Restaurant Tech.

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Mobile Ordering Online Ordering Ordering Loyalty Program 197

Focus POS

DECEMBER 4, 2020

This increased demand for online ordering and delivery, paired with various social distancing regulations, caused a massive shift in the restaurant industry. Restaurateurs struggling to stay afloat without patrons in the dining room turned to online ordering to keep revenue trickling in. Does it provide valuable insights?

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Modern Restaurant Management

DECEMBER 1, 2021

When it comes to equipment that helps your restaurant run more efficiently, you’ve probably encountered phrases like “add this to your technology stack” or “these solutions will help simplify your restaurant.” Let’s review how restaurant technology can assist you with your daily operations.

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Social Hospitality

JULY 25, 2022

Restaurants aren’t always at the forefront of implementing new technology. However, recent world events and their aftermath have led to a rapid influx of technological advancements in the industry. The Importance of Technology in Food Businesses. Self-order Kiosks for The Modern Customer. That’s not all.

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7 Shifts

DECEMBER 18, 2023

It also gets rid of those frustrating sticky notes all over your POS. Slack is a more general employee communication tool that also makes it easy to connect online. Kiosk ordering Your busy customers don’t always have time to wait in line. Many customers also appreciate the quick and user-friendly process of ordering on a kiosk.

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Management Management Email Marketing Point of Sale 397

Social Hospitality

DECEMBER 1, 2019

Technology can help, as long as it is the right technology ( the stats don’t lie ). This is true for everything processing reservations and orders, to marketing, to being able to deliver entertainment in your establishment. Here are the top technologies you can utilize to improve your restaurant business.

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Modern Restaurant Management

OCTOBER 11, 2023

The good news is that restaurant owners can streamline the checkout process and increase operational efficiencies by leveraging the latest payment technology. Around 950 million mobile users make online mobile payments , leading to the rise of pay-at-table technology. trillion by 2025.

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Technology Mobile Ordering Consumer Goods Online Ordering 203

7 Shifts

FEBRUARY 5, 2021

If the past few years have taught us anything, it’s that restaurant technology is no longer a nice-to-have. The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. Evolving Your Restaurant Technology Stack 1. CrowdTangle.

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Modern Restaurant Management

SEPTEMBER 28, 2023

The fusion of technology and food service is transforming the way restaurants operate, enhancing customer experiences, and shaping the future of the industry. From the way we place orders to how they’re prepared, every facet of the food service sector is being touched by technology. billion and is expected to grow to $223.7

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Modern Restaurant Management

JUNE 17, 2021

Over the past year, a record number of restaurants have invested in technologies to create more efficient operations and facilitate online ordering and delivery. In response, many restaurants have turned to technology to help address the labor gap.

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Technology Employee Relations Online Ordering Customer Service 189

Social Hospitality

JULY 15, 2022

Restaurants aren’t always at the forefront of implementing new technology. However, recent world events and their aftermath have led to a rapid influx of technological advancements in the industry. Technology allows businesses to offset labor issues and also achieve contactless delivery. That’s not all.

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2022 Technology Point of Sale Kitchen Safety 195

Modern Restaurant Management

MARCH 26, 2020

Yet very few restaurants are applying business intelligence and data analytics to the “technology stack” deployed at each location. If there is a common industry attitude toward technology, it is this: The majority of companies will give acquisition and deployment choices close scrutiny. Maintenance is Often Overlooked.

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Technology Guest Recovery Customer Experience Equipment 218

Focus POS

JUNE 2, 2020

It could be argued that the restaurant industry has been hit the hardest when it comes to stay-at-home orders and social distancing mandates; however, the resilience of the restaurant industry cannot be denied, and as restaurateurs shift their thinking from, “How am I going to survive?” Illness Resurgence is Highly Likely .

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7 Shifts

DECEMBER 11, 2019

One way to simplify this is through integrated restaurant technology, such as POS and employee scheduling software. Issue #4: Technology Woes Most will agree that choosing the best systems to help restaurants run smoothly is in corporate’s ballpark. Either way, when sales grow, it’s a win-win for franchisees and franchisors.

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Deliverect

DECEMBER 27, 2020

The Inception of Online Ordering. In 1994, a customer placed an online order for a pizza from Pizza Hut, marking the first ever online order recorded in the United States. And while online ordering methods have diversified and become more widely available since, the general premise remains the same.

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7 Shifts

FEBRUARY 10, 2023

By embracing new and emerging technologies, and going all-in on smartphone storytelling, we found a way to become much more than a single-unit barbecue restaurant on the outskirts of San Diego. One thing we’ve learned in our restaurant journey is that when you combine technology and passion, anything is possible. It comes down to fear.

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Modern Restaurant Management

APRIL 1, 2020

Although we are not having guests eat in our dining rooms, Teriyaki Madness is utilizing technology to combat the fallout through an emphasis on pickup and delivery, innovative curbside service and social media promotions across its website and mobile app. Because patrons are not able to dine out, call-ahead orders have increased.

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Technology Healthcare Social Media Mobile Ordering 189

Modern Restaurant Management

SEPTEMBER 22, 2022

Internet of Things (IoT) technology. What’s keeping restaurants humming: mobile point-of-sale (POS) units, ordering terminals, tabletop tablets, and tablets for the waitstaff. What’s keeping restaurants humming: mobile point-of-sale (POS) units, ordering terminals, tabletop tablets, and tablets for the waitstaff.

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7 Shifts

JANUARY 26, 2021

There are new technologies, new ways of doing business, and new consumer habits, too. Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. There are many ways to digital technology into your business.

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7 Shifts

AUGUST 18, 2021

Keys to customer service success Technology For an Excellent Customer Experience. Take orders with care. When you're taking your customers' orders, make sure you're doing so with attention and care. Engage with them online. Learn how you can improve your restaurant customer experience through online efforts.

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Customer Service Customer Experience Online Ordering Loyalty Program 369

Modern Restaurant Management

APRIL 22, 2022

However, customers still sit physically in restaurants, blurring the lines between the online and offline. However, restaurant owners are looking for more: They want to streamline the checkout process further and for customers to complete the whole process – from ordering to payment – on their mobile devices.

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Technology Mobile Ordering Customer Service Food Order 197

Modern Restaurant Management

APRIL 10, 2023

The hospitality industry has until very recently been known to drag its feet when it comes to new technology. Cloud-based technology has been leading the tide of change over the last couple of years. Despite the many benefits it brings, there is, however, a belief that automation technology will replace human jobs.

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Technology Customer Service Online Ordering Hospitality 194

Perfect Daily Grind

MAY 17, 2022

However, as the appreciation of the craft of coffee has grown, technology has also come to play a more important role. Now more than ever, baristas, roasters, producers, and consumers all rely on technology to understand more about the coffee they brew, roast, grow, and drink. How has technology changed over the past decade?

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Technology Online Ordering Mobile Ordering Kitchen Safety 188

7 Shifts

SEPTEMBER 16, 2021

It requires a manager to differentiate concepts, ensure a consistent guest experience, and manage employees and technology across multiple storefronts. Using Technology to Run Multiple Locations. One of the many benefits of multi-location restaurant management pertains to inventory and ordering. Table of Contents.

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Modern Restaurant Management

FEBRUARY 22, 2021

According to The Enterprises Project , digital transformation can be defined as the integration of digital technology into all areas of a business, fundamentally changing how you operate and deliver value to customers. The POS was hosted on a physical server. Most customers would phone-in carryout orders.

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Online Ordering Point of Sale POS SEO 227

7 Shifts

MARCH 10, 2021

Invest in Technology Accounting and inventory management software are just a couple of the technologies that small business owners should invest in. The pandemic accelerated the rise of contactless solutions like mobile ordering and payment and self-ordering kiosks. Also, consider investing in a new POS system.

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Management Management Small Business Email Marketing 370

Modern Restaurant Management

DECEMBER 26, 2024

But this technology adoption has also introduced new cybersecurity vulnerabilities. In 2025 and beyond, restaurant executives should be on the lookout for increasing point-of-sale (POS) systems attacks, AI-powered social engineering tactics, and greater supply chain cyber vulnerabilities.

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Modern Restaurant Management

JUNE 1, 2021

Just a few short years ago, customers paid for their meals in cash or credit cards, orders were totaled on analog cash registers, and customers called restaurants to place orders over the landline phone. The New Norm: Text to Order. These solutions work in tandem, making it easier than ever for customers to order and pay.

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Focus POS

JUNE 9, 2020

From mp3 players and mobile phones, to laptops and tablets there is no doubt these devices have led a technology evolution. . This is also true regarding the restaurant industry and the technological evolution that’s taken place over the past decade. Online and Digital Ordering .

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Modern Restaurant Management

SEPTEMBER 3, 2024

The right restaurant technology is essential to make it all happen. By focusing on key technologies like point-of-sale (POS) systems, local dining businesses can maximize their investments and position themselves for success in a digital-driven industry.

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Modern Restaurant Management

JULY 27, 2021

Restaurant technology adoption has accelerated throughout the pandemic, shifting digital tools from futuristic nice-to-haves into critical components of day-to-day operations. Point of Sale (POS) systems have traditionally been the restaurant’s technological centerpiece, connecting guests, servers, and food through transactions.

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Front of House Back of House Loyalty Program Customer Experience 243

ChowNow

JULY 17, 2020

We’re excited to officially announce that ChowNow’s online ordering technology integrates with Square’s point of sale system, uniting our two platforms into a single, streamlined option for your restaurant. . When it comes to POS providers, we know that Square has proven to be so valuable for the restaurants we work with.

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POS Online Ordering Mobile Ordering Point of Sale 131

7 Shifts

NOVEMBER 3, 2021

This means access to things like: Unauthorized access to POS data. Since restaurants often store and hold so much guest information, or work with so many integrated pieces of technology to run their day-to-day operations, they present a juicy target for criminals looking to exploit it for their purposes. More on this below!).

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Audits POS Loyalty Program Information 370

Modern Restaurant Management

MARCH 24, 2020

The modern restaurant point-of-sale (POS) system has grown beyond simply handling payments. Feature-rich mobile POS systems have evolved to processing orders, sending tickets to the kitchen, providing detailed reporting and offering thorough inventory and business management. The Evolution of POS.

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Restaurant365

OCTOBER 29, 2021

Your back-office restaurant technology can be used to help grow both guest loyalty and your business. You can use back-office restaurant technology to support a positive guest experience in areas such as payment, inventory and food costs, and staff scheduling. POS integration enables flexible payment options.

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Modern Restaurant Management

JULY 30, 2020

Orders from online channels and delivery partners had to be manually entered into its previous Point-of-Sale (POS) system, and manually delivered to the kitchen. Panino Giusto is embracing technology, including Oracle MICROS Simphony Point-of-Sale to help pivot and deliver a safer, pleasurable experience to customers.

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Technology Operations Loyalty Program Point of Sale 153

7 Shifts

JULY 16, 2021

Make sure you're diligent about asking what a wholesale supplier's order minimums are as well as their order turnaround time. Follow the same strategy as you would for your beans—visit local wholesale bakeries, try out items you might sell, and chat with them about order minimums, delivery times, and more. Online Ordering.

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