Modern Restaurant Management

OCTOBER 1, 2020

Ever since the pandemic began, the restaurant industry has been in a sustained state of pivot. Delivery, digital ordering and the digital tools associated are at the heart of many discussions in the industry. There is a limit to the kinds of incremental charges they will bear, at least as their preferred method of food ordering.

Delivery 493

Delivery Loyalty Program Download Online Ordering 493

Modern Restaurant Management

MAY 7, 2020

Since the start of the crisis, restaurants affected by mandatory closures have pivoted to delivery and takeout to sustain their businesses, with nearly half of Americans willing to leave home to purchase restaurant meals as long as there is a low or zero-contact way to pick up the orders. Revisiting Tech Stacks to Connect Data.

Food Safety 480

Food Safety Mobile Ordering Front of House Seating 480

Modern Restaurant Management

OCTOBER 28, 2020

The floor plan of a seating area should not only make it easy for employees and patrons to observe social distancing guidelines, but the foot traffic flow should also make sense. Move tables away from high-traffic areas, such as bathrooms and service stations, in order to minimize contact. — to reduce touchpoints.

Outdoor 531

Outdoor Food Safety Social Media Food Truck 531

Modern Restaurant Management

MARCH 13, 2024

Establishments are grappling with a complex crisis characterized by empty seats in dining areas and behind the scenes, where a shortage of skilled workers is keenly felt. The gap between available positions and willing, skilled workers has widened, putting pressure on service quality and business sustainability.

Loyalty Program 491

Loyalty Program Customer Service Customer Experience Insurance 491

Modern Restaurant Management

AUGUST 19, 2020

In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. Seated Acquires VenueBook. Seated acquired digital event booking platform VenueBook. and the surrounding region. . and the surrounding region.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

JANUARY 16, 2020

Soothing music, comfortable seating, teas, infused waters, screens with calming images are just some examples of how to add a destressing break during a meeting. Butterfly Tea Martini is a blue cocktail that when ordered the bartender adds lemon juice to it and as the guest stirs the drink turns purple! Mental wellness.

Events 558

Events Catering 2020 Outdoor 558

Modern Restaurant Management

SEPTEMBER 30, 2022

Others are plastic and can sustain a drop. Servers have handhelds so they can take orders and payments right at tables. Hosts utilize online reservations and waitlists to maximize table space. Even cooks can process orders faster with integrated kitchen display systems (KDS). You're juggling 10 to 15 balls at a time.

Technology 493

Technology Front of House Tip Distribution Back of House 493

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. online recipes. ” Tastewise Data. social interactions, and 1.2M

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

DECEMBER 21, 2020

Customers shifted their purchases to off-premise dining suddenly, leaving many operators flat footed and ill prepared for seamless online ordering, contactless payment and curbside pickup. The unfortunate reality is that customers aren’t comparing the curbside or app ordering process of Denny’s to McDonalds.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. NCR Corporation added technology that builds diners’ confidence by empowering them to both order and pay via their own mobile device.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

EATER

OCTOBER 15, 2020

But what was for some an opportunity to celebrate the early arrival of changing leaves and everything plaid was a harbinger of bad times to come for restaurateurs now reliant on outdoor seating and the warm weather that allows it to survive. And he wonders how this will play out as the season changes. “I That’s when the money dries up.”.

Outdoor 364

Outdoor Seating Small Business Customer Service 364

Modern Restaurant Management

SEPTEMBER 30, 2020

32 percent of survey takers chose outdoor seating availability as a factor in their dining-out comfort level. More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. The importance of making guests feel comfortable. Most Important safety initiatives.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

7 Shifts

MAY 11, 2020

If you have a goal reopen date in mind, work back from that to develop when each task needs to be complete in order to hit that goal. This may mean limiting seating per table or reorganizing your dining area to ensure tables are over 6 feet apart. Social distancing and protective equipment ?? Employee health assessments ???

BOH 368

BOH Food Safety FOH Equipment 368

Restaurant Business

MAY 3, 2023

Restaurants have embraced these new digital tools to win new customers, build loyalty of existing customers, increase online visibility, streamline operations and increase revenue. Today, digital orders average 30% of a restaurant’s revenue, making third-party food delivery services a crucial part of a restaurant’s operation.

Education 264

Education Customer Service Food Supply Technology 264

Modern Restaurant Management

MAY 12, 2020

The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. Dunkin' Sustainability. Further details on participating restaurants and farms will be available in the coming weeks.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

7 Shifts

AUGUST 2, 2024

You can view the number of customers who placed orders during specific times by checking your POS and filtering it by day, week, month, and year. Revenue per available seat hour (or RevPASH) RevPASH helps restaurant owners determine whether the seating space in their dining area is utilized well to generate maximum profit.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind.

Franchise 385

Franchise Franchising Loyalty Program Kitchen Safety 385

Modern Restaurant Management

AUGUST 2, 2021

In addition, 72 percent of millennial parents are more likely to be loyal to a brand or store that shares its efforts to be environmentally responsible or has sustainable or ethical business practices. Sustainability is worth a financial commitment for some — 63 percent of millennials are willing to pay more for sustainable products.

2021 450

2021 Point of Sale Equipment 2019 450

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. “As factories in China continue to come back online, products are now flowing again. .

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

Modern Restaurant Management

OCTOBER 16, 2019

” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. Within 60 seconds, blends are ready at Ono’s pick-up area.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

MAY 27, 2020

Altering seating arrangements to improve spacing between guests. Increasing self-order kiosks and touchless self-checkout terminals. Expanding mobile ordering and contactless pick-up or desk delivery. Zuppler launched Menu Anywhere On-Premise Contactless Ordering on the Zuppler “Menu Anywhere” Platform.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

JULY 1, 2020

Yelp’s diners seated data shows significantly more people are dining-in at restaurants. During the peak of the pandemic, the number of diners seated across Yelp Reservations and Waitlist dropped essentially to zero. Sit down restaurants need to take a seat and pay attention. Diners are Ready, but Concerned. In 2019, 15.7

2020 450

2020 Travel Food Safety Consumer Goods 450

The Rail

APRIL 4, 2023

By Torrey Tayenaka, Contributor Video marketing for restaurants is an essential type of marketing campaign to inspire patrons to visit or order. One that they think about for hours and eventually hop in the car or place an online order. This is how you show them the colors and textures of your food. You want to spark a craving.

Social Media 264

Social Media Front of House Advertising 2022 264

The Restaurant Group

NOVEMBER 20, 2024

Enhance Your Online Presence Create a User-Friendly Website In today’s digital age, your website is your storefront. Happy hours, lunch specials, or early bird discounts can fill seats that might otherwise remain empty. Highlighting local ingredients can set you apart and attract guests who value sustainability.

Loyalty Program 78

Loyalty Program Customer Experience Social Media Customer Service 78

Modern Restaurant Management

JUNE 17, 2021

Located in Salina, Kansas, this prototype marks a new chapter for the brand’s design evolution as this option is its first model without a dining room, hosting a double drive-thru and a walk-up ordering station. This new restaurant design option will fit seamlessly with our existing drive-thru and mobile ordering capabilities.

Franchise 431

Franchise Franchising Food Truck Loyalty Program 431

7 Shifts

JULY 21, 2020

Shelter-in-place orders, social distancing, and business closures make it next to impossible to generate pre-coronavirus revenue numbers. You can use a short term loan to finance just about any of your restaurant expenses: payroll, outdoor seating investment, food truck, etc. And no money means mo' problems.

Cash Management 300

Cash Management Government Small Business Healthcare 300

EATER

FEBRUARY 28, 2022

The image is still widely available online, so it’s unclear, besides the obvious PR grab, why there’s a need to authenticate a digital version of it. Bros’ chef Floriano Pellegrino told the New York Times that he saw the NFT sale as “a big opportunity” from all the publicity generated from DeRuiter’s review.

Fine Dining 345

Fine Dining Dine-in Customer Experience Food Supply 345

Modern Restaurant Management

FEBRUARY 21, 2020

ET and will be streamed live online. “VISIT PHILADELPHIA and the James Beard Foundation are thrilled for our unique partnership that brings the culinary and tourism industries together to make it easy for travelers to support delicious, diverse, and sustainable food,” said Jeff Guaracino, president and CEO, VISIT PHILADELPHIA.

Brewery 348

Brewery Design Food Supply Equipment 348

Modern Restaurant Management

AUGUST 14, 2020

Fazoli’s fans in Atlanta can order delectable Italian dishes for delivery, carryout and catering only. ” Fazoli’s off-premise initiatives and upgrades continue to evolve, and Fazoli’s loyalty guests can order and receive the brand’s delicious Italian fare, served exactly how they want it, when they want it.

Franchise 474

Franchise Franchising Kitchen Safety Food Safety 474

Modern Restaurant Management

SEPTEMBER 27, 2024

The demand for earlier reservations provides restaurants the opportunity to get creative when it comes to driving traffic for second and third seating’s with memorable experiences, dynamic pricing, or late-night specials. Top Appeal : Real-time order updates are the most appealing AI feature, driving app usage.

Food Truck 251

Food Truck Fast Casual 2024 Food 251

EATER

JULY 28, 2022

The American shops largely emerged in or thanks to the digital space, mostly selling direct-to-consumer packaged goods that people can just as easily get online. While the rate of online food shopping remains marginal compared to the U.S., But the two stores aren’t born of the same legacy. France also isn’t immune to digital commerce.

Small Business 261

Small Business Consumer Goods Sourcing Food Order 261

Cheetah

MAY 31, 2021

While they claim to be a lifeline for restaurants amidst lockdowns and an increasingly delivery-driven world, the fees of major food delivery apps are not exactly sustainable. The 20% service fee is charged to ordering clients and covers all operating costs. In 2010 he began building websites and online delivery platforms.

Delivery 148

Delivery Mobile Ordering Website Management Online Ordering 148

Sante

APRIL 19, 2020

Though online sales are up, many distillers want to do more for their communities than making liquor. Within a few months, the amaro distillery, 50-seat cocktail bar and pour-over coffee bar was humming with customers. The ADI launched online forums to assist distillers in making hand sanitizers. Deborah Grossman.

Online Ordering 200

Online Ordering Beverage Healthcare Brewery 200

Restaurant Clicks

DECEMBER 13, 2021

Perched on a corner at Adelphi Street and Lafayette Avenue, Olea sits under a beautiful canopy of trees that make the outdoor seating a pleasant experience. Outdoor seating is weather-dependent, though, but some of the structures have infrared heaters to keep you warm. Order Online. Colonia Verde.

Website Management 129

Website Management Seasonal Menu Outdoor Online Ordering 129