Modern Restaurant Management

SEPTEMBER 24, 2021

Monitor Order Sources. It’s crucial that you know where every online order is originating from. This will allow you to know when adjustments need to be made, whether to your own ordering site or your third-party listings. Maintain a Similar Customer Experience. Use Your Own Drivers Whenever Possible.

Delivery 537

Delivery Insurance Online Ordering Customer Service 537

ChowNow

APRIL 25, 2025

Your restaurant brand is the gut feeling a potential customer gets the first time they see your restaurant logo, scroll through your online ordering menu, or walk into your restaurant. Youre not just designing for yourselfyoure designing for the potential customers you want ordering from you day after day.

Mobile Ordering 195

Mobile Ordering Social Media Email Marketing Customer Experience 195

Modern Restaurant Management

AUGUST 7, 2024

Whether restaurants have one location or are a chain, it's essential to make sure customers are experiencing the same uniform messaging across all platforms from in-store banners, printed flyers, and emails to website and online ordering. A balanced mix of online marketing and local marketing is ideal. "Make

Marketing 471

Marketing Email Marketing Social Media Coupons 471

Modern Restaurant Management

JUNE 11, 2020

” In order to bring back the customer base, neighborhood restaurants will have to reconcile with real concerns over safety and sanitation, while still providing a great dine-in experience. Think of it as a uniform change for your staff. There’s just so many touch points in a restaurant.” Wearing Masks and Gloves.

Customer Experience 516

Customer Experience Dine-in Food Safety Kitchen Safety 516

Modern Restaurant Management

APRIL 13, 2020

One way restaurants can show customers they care about hygiene is through visual cues customers see in stores or online. Virtual options also exist online to inform customers as they place delivery orders or read through the menu that the restaurant has food safety top of mind.

Food Safety 473

Food Safety Uniforms Education Communication 473

The Rail

APRIL 18, 2025

Ketchup Packets and the Philosophy of Longing Nostalgia wears a uniform. You can find a converter online for a modest price. They catch uniforms you no longer claim and staff you barely remember. Just a gentle flick of a digital wand to bring the past forward, clean around the edges, worn where it should be. Thats the appeal.

Social Media 130

Social Media Uniforms Online Ordering Customer Experience 130

Modern Restaurant Management

APRIL 20, 2020

The program connects people who want to support healthcare workers with local restaurants who need orders, through contributions of any size. $10 “With orders down so much right now, feeding hospitals makes a huge difference to our business,” said Paul Barker, Owner of Pauli’s in Boston.

Healthcare 450

Healthcare Small Business Kitchen Safety Front of House 450

ChowNow

JANUARY 23, 2025

Are your regulars ordering the same drink and entree every time they come in? An easy way to collect customer emails is through your online ordering system. Require proof of industry employment (like a pay stub or uniform) for participation to keep it exclusive and targeted. Has your restaurant hit a plateau?

Events 195

Events Seasonal Menu Social Media Customer Experience 195

Modern Restaurant Management

DECEMBER 21, 2022

This will enable brands to better manage off-premises orders and balance their hybrid operating models. The concept of self-service will continue to evolve as consumers become accustomed to placing orders with devices. Operations will continue to be simplified despite digital experiences expansion.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

MAY 27, 2020

Increasing self-order kiosks and touchless self-checkout terminals. Expanding mobile ordering and contactless pick-up or desk delivery. Production of PPE through Aramark’s uniforms division and procurement of PPE. Posting appropriate signage and floor decals to encourage social distancing. PathSpot Secures Funding.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

ChowNow

FEBRUARY 24, 2021

Yet while many restaurant operators have perfected uniform recipes, strict staff training standards, reliable ingredient sourcing processes, and strong branding across locations, they often fail to consider another essential: online ordering. Consistent, streamlined online ordering is critical for multi-unit restaurants.

Online Ordering 195

Online Ordering Mobile Ordering Customer Experience Customer Service 195

7 Shifts

AUGUST 29, 2019

That sort of streamlining leads to shorter wait times after ordering, faster table turn times, and more satisfied customers. Just see how much time and effort they put into writing about their namesake double-fried chicken and tell me you wouldn’t order that as soon as you sat down. Take it Online. Look at Chili’s , for example.

Menu 279

Menu Point of Sale Website Management Online Ordering 279

Focus POS

SEPTEMBER 17, 2020

However, the regulations aren’t entirely uniform across the board for how restaurants can offer this service. In places like Arizona, restaurants can offer alcohol with food orders for pickup, delivery, and drive-thru. However, the regulations aren’t uniform. Online Ordering. If Your State Allows Alcohol Sales.

License 162

License Restaurant Law Online Ordering Uniforms 162

Goliath Consulting

FEBRUARY 9, 2020

There are a number of systems you can choose but you need to make sure that your POS system offer apps that will let your customers place orders on their tablets or smartphones 6. It should also be able to handle things like delivery, online ordering, customer information and operation control 7. Space and Staff.

Front of House 186

Front of House Online Ordering Delivery POS 186

Modern Restaurant Management

JUNE 28, 2024

Customers indicate better performance across most aspects of the full-service restaurant experience — with food order accuracy (92) and waitstaff courtesy and helpfulness (90) leading the way — appreciating restaurants’ efforts to satisfy customers despite inflation.

2024 294

2024 Mobile Ordering White Paper Customer Service 294

Lavu

FEBRUARY 28, 2025

Customer Insights : Track orders, dietary preferences, and trends. These systems track customer behavior, such as how often they order and their specific preferences. For example, a POS system might notice that a customer frequently orders gluten-free meals or likes spicy dishes. Here’s how to make it happen.

POS 78

POS Menu Dietary Restrictions Loyalty Program 78

7 Shifts

JANUARY 7, 2020

Turn employee performance into a game in order to boost creativity, productivity, and motivation. You can provide staff with professional development opportunities through online courses , cross training, and shadowing. Not sure where to start? Here are four ideas for gamifying staff performance—and boost engagement.

Employee Relations 349

Employee Relations FOH Certification BOH 349

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. Here’s an example of an onboarding overview: Day One Orientation: Learning about the restaurant’s culture and history, meeting coworkers, and receiving a uniform.

FOH 307

FOH Food Safety BOH Customer Service 307

Qu

NOVEMBER 25, 2024

New Online Ordering 70% of guests prefer ordering directly from restaurants 1 , and guest expectations for fast, seamless digital experiences have never been higher. As the demand for efficient online ordering solutions continues to grow, many restaurants struggle to keep up.

Online Ordering 52

Online Ordering Mobile Ordering Front of House Food Order 52

ChowNow

AUGUST 6, 2024

Successful restauranteurs need to keep both fixed and variable costs managed in order to thrive. ChowNow’s online ordering solution helps take some of the stress off your plate by providing a simple, commission-free system to manage order costs. Tracking fixed costs can be as simple as adding up all regular bills.

Insurance 195

Insurance Inventory Food Supply Food Order 195

Modern Restaurant Management

OCTOBER 16, 2019

” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. Within 60 seconds, blends are ready at Ono’s pick-up area.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Next Restaurants

AUGUST 17, 2022

Therefore, the most common cybersecurity issues are shown below: Untrained workforce Zero accordance with the security norms Absence of uniformity in the digital security systems Card-based payment system Not having tangible data security measures No circumspection against malware Tighter POS security. Have an SSL Certificate Installed.

Email Marketing 153

Email Marketing Certification Employee Relations Online Ordering 153

SpotOn

FEBRUARY 26, 2025

Then costs go in order from most controllable to least controllable. Cleaning, packaging (to-go supplies), printing, menu, office, dining room, kitchen, office, event, rentals, uniforms, first aid, etc. Pest control, linen and uniform services, grease trap cleaning, and security guards. Sales are usually listed first.

Point of Sale 82

Point of Sale License Insurance POS 82

7 Shifts

JULY 1, 2024

Your business name will also appear on your marketing materials, staff uniforms, menu, social media accounts, and advertisements, so make sure it isn't too long or complicated. Minimum order amount: Some suppliers require a minimum order amount, and some give discounts for bulk orders.

Bar 221

Bar License Food Supply Restaurant Law 221

7 Shifts

MAY 23, 2024

You can decide whether to adjust its price or tailor your recipe by looking for alternatives to some of your ingredients to make profits from that order. For instance, forgetting to order salmon at your supplier means you won't be able to serve all dishes on your menu that require salmon.

Operations 221

Operations Kitchen Safety Food Safety Restaurant Law 221

7 Shifts

MAY 23, 2024

Once in your customers' hands, this piece of paper can directly influence what your diners order and how much they spend in one sitting. Categorize your dishes in order of consumption, starting from the appetizers, then the main course, side dishes, desserts, and beverages. or "Do you want your drink upsized?"

Social Media 195

Social Media Loyalty Program Email Marketing Seasonal Menu 195

Indoor Media

JULY 25, 2020

It can be incredibly tempting to buy that new TV for the waiting room or buy flashier uniforms for your technicians. Make more accurate predictions of who needs to be in the shop and when, order parts in advance, and control your work mix. Plus, you can add a link to a web page where customers can schedule their appointment online.

Advertising 166

Advertising Coupons Customer Service Small Business 166

7 Shifts

JULY 20, 2024

From introducing your restaurant to fulfilling orders, you can use social media to drive more traffic to your establishment, in-person and digitally. Discover why restaurants must have a social media strategy and 20 effective ways to boost your social presence online. This saves time and ensures a uniform appearance.

Social Media 221

Social Media Customer Experience Seasonal Menu Customer Service 221

EATER

MAY 5, 2021

Janitorial staff were known for all-white uniforms with nary a speck of dirt before the pandemic, so yeah, cleanliness is a big deal around here.). You’ll need it, and better to do it now than while standing in the sun as your kids are begging you to mobile order a Dole Whip.). Mobile ordering has been expanded at all parks.

Mobile Ordering 246

Mobile Ordering Hotels Reservations Outdoor 246

EATER

DECEMBER 16, 2020

until the last few parties ordered their olive oil cakes around 1 a.m. Our uniform also included a toque, or a chef’s hat, and this is where the absence of Black students became impossible to compartmentalize. I emailed every chef who had their contact information anywhere online. The pressure to keep up was intense.

Hiring 284

Hiring Hotels Small Business Information 284

Restaurant Engine

DECEMBER 9, 2020

Can you afford to invest in additional uniforms or aprons for your servers? You also want to make sure your kitchen is large enough to handle any size of catering order. And do you have space to put orders before they are delivered or picked up? Many of your larger catering orders will expect you to deliver the food.

Catering 113

Catering Website Management Seasonal Menu Food Supply 113

Lavu

NOVEMBER 27, 2024

Online Ordering : Avoid third-party fees and improve efficiency with direct online ordering tools. Order Management : Eliminate kitchen errors and cut prep times by 25% with automated workflows. For instance, if you notice waste in fresh herbs, you can adjust order sizes or use them in specials to reduce costs.

POS 78

POS Loyalty Program Online Ordering Point of Sale 78

Tableo

JULY 27, 2023

This must be done in order to minimise waste and ensure that older stock is used first. Use inventory management software to keep track of stock levels, automate purchase orders and produce reports. This preserves uniformity while minimising deviations and ingredient waste.

Beverage 75

Beverage Food Inventory Waste 75

Modern Restaurant Management

FEBRUARY 21, 2020

ET and will be streamed live online. Southern Glazer’s Wine & Spirits announced that Mel Dick , the company’s Senior Vice President and President of its Wine Division, was knighted Commander of the Order of Merit of the Italian Republic (OMRI). The event will take place at 10:00 A.M. Navy Veteran Doug Willmarth.

Brewery 348

Brewery Design Food Supply Equipment 348

Squirrel Systems

JUNE 5, 2020

In this article, we will focus on how restaurants can leverage food delivery technology to capitalize on the explosion of demand in online ordering, by seamlessly integrating their delivery channels directly into their restaurant point of sale system. How can restaurants use technology to capitalize on online delivery?

POS 52

POS Delivery Ordering Online Ordering 52

Squirrel Systems

JUNE 24, 2024

Strategy: Standardize Recipes: Create detailed recipe cards for every dish to ensure uniform preparation. Technology Integration: Use technology to streamline reservations, orders, and payments, making the dining process smoother and more enjoyable. This includes both online and offline marketing efforts.

Operations 52

Operations Kitchen Safety Loyalty Program Food Safety 52

Restaurant Clicks

JANUARY 21, 2020

It’s more important now than ever to ensure that your brand is being presented in a clear, professional way in order to establish your credibility. It can also help to see what people are saying about your business online. Being in the restaurant industry means that your brand is constantly being judged by potential consumers.

Social Media 78

Social Media Merchandise Consumer Goods Advertising 78