ChowNow

MARCH 7, 2025

Think about it: What if you could automatically send a special offer to a customer who hasnt ordered in a while? When used strategically, customer data can help you personalize marketing, streamline operations, and create a better dining experience for your guests. It improves operational efficiency. You can increase revenue.

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

Modern Restaurant Management

DECEMBER 31, 2024

Read on for predictions from industry insiders that include chili crunch, black limes, newstaglia, stealth health, and elevated snacking. Culinary and Cocktail Trend Forecasts Kimpton is returning with its annual Culinary + Cocktail Trend Forecast highlighting predictions from its global team of restaurant and beverage talent.

2025 450

2025 Beverage Fine Dining Guest Recovery 450

Culinary Cues

NOVEMBER 22, 2024

I have always made sure that these smells are part of the grand design of how a kitchen must operate. Before children speak, they sing, Before they write, they paint, As soon as they stand, they dance. Art is the basis of human expression.” Before we cook, we are intrigued by the smells of the kitchen.

Food 413

Food Front of House Back of House Point of Sale 413

Modern Restaurant Management

JULY 12, 2022

While having a special menu for Restaurant Week is important, so is keeping your bottom line in check. Consider how profitable and scalable your special menu items are with a cost/benefit analysis to ensure you’ll break even or come out ahead when the week is over. Review and Revise Your Menu Offerings.

Loyalty Program 558

Loyalty Program Online Ordering Point of Sale Customer Experience 558

Modern Restaurant Management

OCTOBER 21, 2022

Rapid inclination of restaurateurs to adopt POS software for better management of operations will complement the restaurant POS terminals market by 2027. Restaurant point-of-sale (POS) terminals are steadily replacing the now obsolete cash registers used in restaurants. In 2022, U.S. software company NCR Corp.

POS 448

POS Marketing Point of Sale Cash Management 448

Modern Restaurant Management

SEPTEMBER 12, 2022

As these values shift, an advanced restaurant point of sale should support multiple methods for guests to place orders. Offering modern point of sale concepts creates a better customer experience and caters to a guest’s personal preference. According to the U.S. Support a range of ordering scenarios and preferences.

Technology 531

Technology Point of Sale POS Mobile Ordering 531

Modern Restaurant Management

DECEMBER 10, 2021

Your restaurant’s main selling point is the food. Train your staff to build other taking points. The more talking points you can generate for your restaurant, the more traffic you’re likely to get. Promoting your restaurant should start with promoting the food itself. Let the pictures speak a thousand words.

Marketing 567

Marketing SEO Front of House Website Management 567

Modern Restaurant Management

APRIL 10, 2024

Restaurant operators have faced stiff headwinds since 2020, with a near-constant swirl of inflation, supply chain and labor challenges. But if last year was any indicator, restaurant operators are on the road to relief in 2024. Here’s how restaurant operators can evolve with them. Full-service menu prices climbed 4.5

2023 492

2023 Point of Sale Loyalty Program 2024 492

7 Shifts

OCTOBER 28, 2024

One key area to focus on is drink sales, with cocktail sales accounting for about 23% of a bar's revenue. Start by tracking all the income your bar generates, including sales from drinks, food, and any additional services. Next, divide that cost by the total sales revenue from your drinks.

Point of Sale 195

Point of Sale Merchandise Seasonal Menu Bar 195

ChowNow

MARCH 27, 2025

Without KPIs, spotting inefficiencies in your workflow is nearly impossibleleaving you without the data needed to make informed decisions and grow your online sales. How to improve it Streamlining kitchen operations is key to reducing prep time. This eliminates the chance of human error and ensures orders move straight to the kitchen.

Delivery 195

Delivery Online Ordering Loyalty Program Food 195

ChowNow

FEBRUARY 28, 2025

For restaurant operators, this presents both an opportunity and a challenge: how to implement an online ordering system that maximizes revenue while maintaining control over their customer relationships. Since 2014, online ordering has grown 300% faster than dine-in and now accounts for roughly 40% of restaurant sales.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Modern Restaurant Management

SEPTEMBER 27, 2023

For restaurant owners, there are a number of issues in their workplace keeping them up at night and hindering them from successfully managing and operating their restaurant efficiently. Additionally, there are also a variety of sales taxes, payroll taxes, and possibly liquor taxes that owners must also take into consideration.

Cash Management 519

Cash Management Restaurant Law Food Safety Point of Sale 519

Modern Restaurant Management

FEBRUARY 27, 2023

While most restaurant operators will seek outside funding to get the second location running, it still takes time for a unit to become profitable once the doors open. While most restaurant operators will seek outside funding to get the second location running, it still takes time for a unit to become profitable once the doors open.

Cash Management 474

Cash Management Point of Sale Inventory Email Marketing 474

Modern Restaurant Management

MARCH 25, 2022

As the impact of the pandemic wanes, restaurant owners should evaluate the contactless service options they implemented to keep customers and staff safe to see how they can help drive sales. Restaurants can capitalize on the growing familiarity of QR codes to help drive sales. Having great online reviews can also help drum up business.

Social Media 539

Social Media Mobile Ordering Email Marketing Kitchen Safety 539

Modern Restaurant Management

JULY 31, 2024

billion by 2031, operators are hoping an early PSL season will drive additional revenue after a consumer pullback in spending. "Call I’m thrilled to see our independent restaurant clients ahead of the trend, updating their menus with fall specials." With the pumpkin spice market forecast to be worth $2.4

Seasonal Menu 474

Seasonal Menu Point of Sale Email Marketing 2024 474

ChowNow

FEBRUARY 21, 2025

For operators, restaurant apps mean higher sales, greater customer retention, and smoother day-to-day operations. For operators, restaurant apps mean higher sales, greater customer retention, and smoother day-to-day operations.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

JANUARY 31, 2023

The first step in this process should be analyzing the data from their point-of-sale system – labor costs, game days sales and more. Use data to identify high-traffic times during the Super Bowl and offer promotions or discountsduring those times to increase sales.

Loyalty Program 461

Loyalty Program Social Media Email Marketing Online Ordering 461

Modern Restaurant Management

DECEMBER 8, 2021

The ongoing COVID-19 crisis has not only transformed the global social, political, and economic climate, but has also changed how businesses operate. Operations, told analysts in April 2021 that more than 90 percent of their business was generated from their drive-thrus. Joe Erlinger, head of McDonald’s U.S.

Customer Experience 531

Customer Experience Customer Service Point of Sale Dine-in 531

ChowNow

MARCH 27, 2025

Menu pricing isnt just about covering costsits about finding that sweet spot where profitability, customer perception, and operational reality meet. Most operators aim for food costs to be around 28-35% of the menu price, though this can change from restaurant to restaurant. The special-occasion spot?

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

Modern Restaurant Management

DECEMBER 1, 2021

” Maybe you’re a smaller operation with less than five units in one state or a mom-and-pop operation with one location that’s been in the family for years. Let’s review how restaurant technology can assist you with your daily operations. Front-of-House. Henry is ready to order some dinner.

Technology 508

Technology Front of House Back of House Point of Sale 508

Modern Restaurant Management

JUNE 8, 2021

While third party providers offer increased exposure for many restaurants and can help to widen service and delivery areas, this comes at a cost: third party providers can charge up to 30 percent in fees per sale. So how can restaurants avoid these fees? By using loyalty programs as a way to encourage customers to order directly.

Loyalty Program 531

Loyalty Program Point of Sale POS Email Marketing 531

Culinary Cues

MAY 13, 2023

Oftentimes these properties boast a few a ’la carte restaurants, room service, special property events, banquets, weddings, buffets, and three meals a day in at least one of their outlets. So where will you get exposure to much, if not all of that? But, if this is not in the cards for you, then there are other ways to get to that end.

Hotels 504

Hotels Point of Sale Cash Management Training 504

Modern Restaurant Management

OCTOBER 6, 2022

Happy hours can be a great way to increase foot traffic and boost sales for restaurant and bars. Not only does it attract customers during slow times , but it also boosts sales and encourages people to come back. Make a Special Menu, Don't Include Everyday Things. Change Up Happy Hour Specials Every Week.

Loyalty Program 508

Loyalty Program Social Media Point of Sale Customer Experience 508

Modern Restaurant Management

APRIL 25, 2022

With proper loyalty program management, you will be able to improve your sales as well as customer engagement. Yes, when customers sign up for a loyalty program that offers benefits like discounts, or the opportunity to earn points, they are more likely to take interest in other ongoing or upcoming events and special offers in your company.

Loyalty Program 546

Loyalty Program Advertising Point of Sale Customer Service 546

Modern Restaurant Management

OCTOBER 19, 2021

A major pain point for our clients has been navigating regulatory compliance issues such as corporate officer updates, alcohol license and permit renewals, and training team members in proper alcohol service protocol. The first step is to verify your liquor license and operating permits are renewed and active. Know Your Protocol.

License 539

License Point of Sale Employee Relations Restaurant Law 539

Modern Restaurant Management

MAY 20, 2020

To say that the current COVID-19 crisis represents a major change to the way we live our lives is, at this point, probably a bit of an understatement. A lot of restaurants have seen sales decrease by as much as 70 percent in a lot of cases, with no end to the current situation in sight. But thankfully, all hope is not lost.

Mobile Ordering 585

Mobile Ordering Email Marketing Online Ordering Back of House 585

Modern Restaurant Management

JULY 22, 2024

According to the National Restaurant Association, operators’ 2024 sales should exceed $1 trillion. The data from HVAC systems, ovens, dish machines, refrigerators, freezers, fryers, lighting equipment, and irrigation systems provides incredible insights that save operators tens of millions of dollars over time.

Equipment 493

Equipment 2024 Point of Sale Food Truck 493

Modern Restaurant Management

MARCH 28, 2024

While brands are increasingly labeling their products with 2D barcodes, retailers have also recognized the value and committed to accept 2D barcodes at point of sale by 2027 in a GS1 US initiative called “ Sunrise 2027.”

Information 552

Information Allergens Food Supply Food 552

ChowNow

FEBRUARY 28, 2025

Optimize Your Restaurants Online Presence Your restaurants online presence is often the first touch point for potential guests, so make it count. This includes hours of operation (including holiday updates), your website link, phone number, and menu. Here are two ways to make a big impact on your local SEO. Upload high-quality photos.

2025 195

2025 Email Marketing Social Media Loyalty Program 195

Lavu

MARCH 28, 2025

Managing special occasion promotions is easier than ever with the best POS system features and integrated online ordering. These advanced tools empower restaurants to create personalized offers, track customer data, and automate processes to enhance customer loyalty and streamline operations.

Specials 78

Specials POS Loyalty Program Inventory 78

7 Shifts

FEBRUARY 4, 2021

I was working as an assistant manager at a small business for a few years at that point, so I had a lot of experience of doing a little bit of everything in a small business, and I really wanted to open a business, but I didn't have anything to sell, so it worked out well.” A match made in doughnut heaven ?? I was fresh out of university.

Operations 370

Operations Book Small Business Communication 370

Modern Restaurant Management

MARCH 18, 2021

Menus are shifting quickly to digital screens, promising operational efficiency and a consistent brand experience from dine-in to drive-thru. Sweet Green publishes their seasonal specials as a takeaway foldout poster, with no-frills photography and an uncoated paper stock to reflect the raw simplicity of their salads.

Back of House 474

Back of House Seasonal Menu Customer Experience Fast Casual 474

Modern Restaurant Management

MARCH 17, 2021

After displaying the restaurant name and logo, there’s more work to do to incorporate smaller restaurant signs around the business to promote specials, new menus, hours, etc. They are compact in size but serve as a good starting point to advertise your restaurant. Once they get inside, how can we optimize their visit?

Outdoor 493

Outdoor Point of Sale Design Customer Experience 493

Modern Restaurant Management

DECEMBER 7, 2022

This is driving operators to find new ways to catch the attention of these potential patrons. This is driving operators to find new ways to catch the attention of these potential patrons. Gen Z is a generation born from 1997 to 2012 , with the oldest members turning 25 this year. With this group accounting for approximately 20.66

Mobile Ordering 508

Mobile Ordering Social Media Online Ordering Consumer Goods 508

Squirrel Systems

FEBRUARY 13, 2025

As a restaurant operator or owner, youre no stranger to the challenges of running a successful business. From improving customer satisfaction to managing inventory, every day presents a new opportunity to optimize operations. In 2025, one of the most powerful tools at your disposal will be your Point of Sale (POS) system.

2025 90

2025 POS Technology Operations 90

Modern Restaurant Management

MAY 31, 2022

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. For example, basic point of sale (POS) systems or integrated restaurant management systems are useful digital tools that enable data reporting.

Point of Sale 491

Point of Sale Download POS Customer Experience 491

Modern Restaurant Management

DECEMBER 2, 2022

Modern point-of-sale systems will generate analytics on each employee so you can create actionable insights. Typical insights for restaurant staff include customer satisfaction, number of tables served, turnover rate, and how many specials are being sold. As a manager, hiring an employee doesn’t mean your job is over.

Management 474

Management Management Point of Sale Front of House 474