ChowNow

JANUARY 23, 2025

Regular customers make up the backbone of any restaurants sales , but if you put a group of restaurant owners around a table, the conversation inevitably focuses on growth through new customer acquisition. Sales: 80% of sales typically come from 20% of clients. Software Development: 80% of bugs often result from 20% of the code.

2025 195

2025 Loyalty Program Operations Email Marketing 195

Modern Restaurant Management

JANUARY 24, 2025

Sales of induction stoves are on the rise in the U.S., representing 18 percent of sales in 2023. The courses includes foundational knowledge on emerging green technologies, strategies for waste reduction, and operational efficiencies that align with sustainability goals.

Sustainability 448

Sustainability Food Equipment Design 448

Culinary Cues

MARCH 10, 2025

If you are serious about a kitchen career and have the focus to map out the best path, then listen up. Every cook, at least every serious cook, seems to want to work in one of those exceptional fine dining or cutting-edge experimental operations that are depicted in shows like Chefs Table or The Bear.

Hotels 316

Hotels Fine Dining Seasonal Menu Healthcare 316

Modern Restaurant Management

OCTOBER 1, 2024

Bar and restaurant operators often face tough dilemmas, ranging from the daily question, “Should we be mixing more drinks or turning more tables?” With today’s technology, bar and lounge operators can have the best of both worlds. ‘Stay out of the weeds’ or serve more patrons?

Bar 449

Bar Operations Back of House Front of House 449

Modern Restaurant Management

DECEMBER 31, 2024

2025 Culinary Trends Ingredients on the Rise Takes On Tahini Known for its richer and toastier flavor, black tahini will be featured on menus with versatility ranging from black tahini noodles and black tahini ice cream to tahini lattes and cocktails on the beverage side. .

2025 450

2025 Beverage Fine Dining Guest Recovery 450

ChowNow

FEBRUARY 12, 2025

New concepts, ghost kitchens, and delivery-only brands are popping up constantly, making it harder for any single restaurant to stand out. Whether youre an independent operator or part of a small chain, visibility is everything. The industry is evolving fast, and simply relying on word-of-mouth or foot traffic isnt going to cut it.

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

AUGUST 25, 2021

Similarly, when people began making sacrifices for their neighbors—wearing a mask, social distancing, limiting their outings for the necessities—the instinct to advocate for fellow community members, including the employees of local restaurants, returned in a healthier form. First Priority: Getting Smarter.

Operations 493

Operations Ordering Sustainability Food Supply 493

ChowNow

MARCH 27, 2025

Without KPIs, spotting inefficiencies in your workflow is nearly impossibleleaving you without the data needed to make informed decisions and grow your online sales. Order Acceptance Time Order acceptance time measures how long it takes for a restaurant to acknowledge and confirm an online order.

Delivery 195

Delivery Online Ordering Loyalty Program Food 195

The Rail

MARCH 31, 2025

Communication is hard when multiple locations can get teams and office spaces out of sync. It ensures process consistency and simplifies operations across multiple sites. These solutions reduce costs, improve service, and simplify operations across various locations. This ensures optimal stock levels regardless of location.

Technology 130

Technology Operations Management Management 130

ChowNow

MARCH 7, 2025

When used strategically, customer data can help you personalize marketing, streamline operations, and create a better dining experience for your guests. You can also use sales trends to adjust menu pricing and share customer-favorite menu items, helping you get the most out of high-demand dishes. You can increase revenue.

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

ChowNow

MARCH 27, 2025

Menu pricing isnt just about covering costsits about finding that sweet spot where profitability, customer perception, and operational reality meet. Most operators aim for food costs to be around 28-35% of the menu price, though this can change from restaurant to restaurant. Set prices too low, and youre leaving money on the table.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

Modern Restaurant Management

APRIL 10, 2024

Restaurant operators have faced stiff headwinds since 2020, with a near-constant swirl of inflation, supply chain and labor challenges. But if last year was any indicator, restaurant operators are on the road to relief in 2024. Here’s how restaurant operators can evolve with them. Full-service menu prices climbed 4.5

2023 492

2023 Point of Sale Loyalty Program 2024 492

ChowNow

MARCH 13, 2025

Managing delivery orders shouldnt feel like running an obstacle course, but for many restaurant operators, thats exactly what it is. A centralized system that pulls in orders from every platform, streamlines operations, and eliminates the need for multiple screens and logins? Too many tablets, too many mistakes.

Delivery 195

Delivery Food Food Order Point of Sale 195

ChowNow

FEBRUARY 13, 2025

Most of the restaurant technology tools operators use every day were first introduced years ago, but it wasnt until the 2020 Tech Boom, brought on by COVID-19, that widespread adoption became essential. Identify your biggest pain points. Are you aiming to speed up service, cut labor costs, or increase online sales?

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

EATER

DECEMBER 20, 2024

Over the course of nearly 40 years in operation, Plaza Mayor says it has made no tweaks to its pan dulce recipe. At the highest point of this mound of goodies is a signature candied fig.) outside Plaza Mayor, an unassuming bistro in a historic but weathered neighborhood of Buenos Aires.

Point of Sale 293

Point of Sale Merchandise Pricing Seasonal Menu 293

ChowNow

FEBRUARY 21, 2025

For operators, restaurant apps mean higher sales, greater customer retention, and smoother day-to-day operations. For operators, restaurant apps mean higher sales, greater customer retention, and smoother day-to-day operations.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

7 Shifts

APRIL 25, 2022

BI points out the big swings restaurants can make to improve their operations and profitability. Compare actual and projected sales & labor data. Restaurant business intelligence summarizes how accurate the restaurant is when it comes to sales and labor forecasting. Table of Contents. Optimize staff schedules.

Operations 370

Operations Point of Sale Inventory Restaurant Law 370

Modern Restaurant Management

APRIL 13, 2022

As the impact of the pandemic continues, restaurants face constant and evolving operational challenges. At the end of 2021, four out of five restaurants reported facing a staffing shortage due to reduced operating hours and dining capacity. Retaining and Attracting Employees.

POS 539

POS Food Supply Mobile Ordering Point of Sale 539

7 Shifts

FEBRUARY 8, 2024

The app also lets employees take their scheduling changes into their own hands by making approved shift swaps and securely communicating with each other. Restaurants of today are infused with technology in many new ways, and it’s making a difference. Try 7shifts for free.

Management 367

Management Management Operations Mobile Ordering 367

Modern Restaurant Management

FEBRUARY 27, 2023

While most restaurant operators will seek outside funding to get the second location running, it still takes time for a unit to become profitable once the doors open. While most restaurant operators will seek outside funding to get the second location running, it still takes time for a unit to become profitable once the doors open.

Cash Management 474

Cash Management Point of Sale Inventory Email Marketing 474

ChowNow

FEBRUARY 28, 2025

For restaurant operators, this presents both an opportunity and a challenge: how to implement an online ordering system that maximizes revenue while maintaining control over their customer relationships. Since 2014, online ordering has grown 300% faster than dine-in and now accounts for roughly 40% of restaurant sales.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Modern Restaurant Management

APRIL 29, 2021

While staffing has always topped the list of restaurant owner/manager pain points, it now seems to be at crisis proportions. March restaurant sale surged 36 percent year-over-year and nearly reached 2019 levels. However, operators are having to resort to short and long-term fixes to address the fact that they cannot find team members.”

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

7 Shifts

FEBRUARY 8, 2024

The app also lets employees take their scheduling changes into their own hands by making approved shift swaps and securely communicating with each other. Restaurants of today are infused with technology in many new ways, and it’s making a difference. Try 7shifts for free.

Management 352

Management Management Operations Mobile Ordering 352

Modern Restaurant Management

FEBRUARY 15, 2022

But while some may predict a future with burger-flipping robots, it’s hard to imagine tech taking the place of a skilled line cook, experienced server, or seasoned marketer. Across the United States, businesses are suffering from unprecedented staffing shortages in the aftermath of COVID. Enter digital tableside ordering.

Technology 563

Technology Loyalty Program Fast Casual Email Marketing 563

Modern Restaurant Management

FEBRUARY 22, 2021

According to The Enterprises Project , digital transformation can be defined as the integration of digital technology into all areas of a business, fundamentally changing how you operate and deliver value to customers. COVID-19 caused a fundamental shift in the way restaurants operate. Past : Paper menus were the norm.

Online Ordering 568

Online Ordering Point of Sale POS SEO 568

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

Loyalty Program 486

Loyalty Program Online Ordering Cash Management Point of Sale 486

Modern Restaurant Management

APRIL 9, 2020

The following seven tips can help restaurant managers and HR professionals navigate risk in this rapidly evolving pandemic, especially as restaurants in many jurisdictions are required to operate solely with take-out or delivery service options. Others may have decided to shutter operations altogether. Share Guidance.

Leadership 558

Leadership Kitchen Safety Employee Relations Tip Distribution 558

Modern Restaurant Management

APRIL 12, 2023

One of the most important sources is a restaurant’s POS system, or point-of-sale system. Merchants use the collected data to manage sales, generate labor reports, track inventory and even keep an eye on customer reviews. These findings may be used to reduce food waste and operating costs.

Point of Sale 491

Point of Sale Inventory POS Customer Service 491

Modern Restaurant Management

JULY 13, 2021

Wages, food, turnover, rent, utilities, and other operational costs have stayed level or increased as supply chain, labor and transportation disruptions continue to pop up. Operators should continue to optimize these investments. The research is pointing toward off prem only continuing to grow in popularity with guests.

Front of House 493

Front of House Back of House Point of Sale Online Ordering 493

Modern Restaurant Management

DECEMBER 30, 2021

The nature of restaurant management is a pendulum; each year operators swing back and forth to prepare for challenges and take advantage of new opportunities. Read on for our key predictions to help operators get a leg up. Read on for our key predictions to help operators get a leg up. Key 2022 Challenges.

Loyalty Program 579

Loyalty Program 2022 Kitchen Safety Customer Experience 579

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. 71 percent rely on delivery for 11 percent or more of sales.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

OCTOBER 13, 2021

How do restaurant operators find efficiencies to minimize costs without degrading quality or service? One desirable option is to leverage low-power IoT solutions to deliver energy and maintenance efficiencies and reduce operational expenses. Low-power IoT solutions are affordable, secure, and reliable. Energy Management.

Food Safety 614

Food Safety Equipment Customer Service Point of Sale 614

Modern Restaurant Management

APRIL 5, 2022

Various existing and new companies are adopting this trend to reduce operational expenses and risks. In this blog, we will discuss the various facets being utilized to enhance the entire operation of the ghost kitchen efficiently. The result was a 25% percent spike in sales in just two months.

Online Ordering 491

Online Ordering Website Management Point of Sale Inventory 491

Modern Restaurant Management

JULY 12, 2022

With deep roots in the restaurant industry, we’ve worked with our clients to test a number of strategies to take on Restaurant Week as an opportunity to attract new customers. Keep things running smoothly by using an integrated point-of-sale system that allows you to do everything in one place. Offer Easy Online Ordering.

Loyalty Program 558

Loyalty Program Online Ordering Point of Sale Customer Experience 558

Modern Restaurant Management

JULY 29, 2020

For large-scale restaurant operations, now is the time to double down on stringent standards, good customer communication, and consistent application of your standards. In the age of COVID-19, the path to sustainable, safe operations lies in actionable, real-time data. Define Data-Based, Measurable Standards. across your franchises.

Front of House 539

Front of House Management Management Franchise 539

Modern Restaurant Management

DECEMBER 1, 2021

” Maybe you’re a smaller operation with less than five units in one state or a mom-and-pop operation with one location that’s been in the family for years. Let’s review how restaurant technology can assist you with your daily operations. Front-of-House. Henry is ready to order some dinner.

Technology 508

Technology Front of House Back of House Point of Sale 508

Modern Restaurant Management

JUNE 14, 2022

One study found that internal employee theft is responsible for 75 percent of inventory shortages and about 4 percent of restaurant sales. That means, in a vacuum, three out of every four of your employees could potentially engage in some form of theft from your business. Implement a Point of Sale System.

Point of Sale 508

Point of Sale Kitchen Safety Back of House Inventory 508