Modern Restaurant Management

OCTOBER 11, 2021

With increased talk of COVID-19 vaccine mandates and the rise of the Delta variant , restaurant owners are still adapting their dine-in operations to keep up with the times. As a part of this process, many operators have once again turned to outdoor dining as a lifeline to help recover lost revenue and make customers feel at ease.

Outdoor 493

Outdoor POS Front of House Seasonal Menu 493

ChowNow

MARCH 20, 2025

Every restaurant faces operational challengeseven with a great menu and a talented team, bottlenecks can slow service, frustrate customers, and cut into profits. Instead of focusing on growth, restaurant operators spend their time fixing problems that shouldnt exist in the first place. But it doesnt have to be this way.

Operations 195

Operations Online Ordering Customer Service Customer Experience 195

Modern Restaurant Management

NOVEMBER 30, 2023

By investing in a data-driven POS platform, restaurant operators can address labor challenges, fine-tune their stock management, design promotions based on current trends, reduce human error and more. This shift underscores the evolution of POS systems from mere transactional tools to comprehensive data hubs.

POS 324

POS Operations Loyalty Program Seasonal Menu 324

Modern Restaurant Management

AUGUST 16, 2024

One of the more popular solutions to helping a business thrive is dual pricing credit card processing. What is Dual Pricing? Dual pricing is a payment model that allows businesses to implement two different prices for credit card transactions. A perfect example of dual pricing is a gas station.

Pricing 433

Pricing Cash Management Fine Dining Point of Sale 433

ChowNow

MARCH 13, 2025

Managing delivery orders shouldnt feel like running an obstacle course, but for many restaurant operators, thats exactly what it is. Juggling multiple food delivery apps means switching between tablets, manually entering orders into the POS, and trying to keep track of ever-changing fees and commissions. Which apps are performing best?

Delivery 195

Delivery Food Food Order Point of Sale 195

Squirrel Systems

FEBRUARY 13, 2025

As a restaurant operator or owner, youre no stranger to the challenges of running a successful business. From improving customer satisfaction to managing inventory, every day presents a new opportunity to optimize operations. In 2025, one of the most powerful tools at your disposal will be your Point of Sale (POS) system.

2025 90

2025 POS Technology Operations 90

Modern Restaurant Management

FEBRUARY 17, 2025

"These tariffs could deeply affect the food service and hospitality industries on both sides of the border," Alex Thalassinos, President of Silverware POS, one of the first tech providers dedicated to Canada’s hospitality industry, told Modern Restaurant Management (MRM) magazine. AI is also boosting staff productivity.

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221

ChowNow

MARCH 7, 2025

When used strategically, customer data can help you personalize marketing, streamline operations, and create a better dining experience for your guests. The more you understand your customers, the better you can fine-tune your marketing and pricing strategies. It improves operational efficiency. You can increase revenue.

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

Modern Restaurant Management

APRIL 10, 2024

Restaurant operators have faced stiff headwinds since 2020, with a near-constant swirl of inflation, supply chain and labor challenges. But if last year was any indicator, restaurant operators are on the road to relief in 2024. Here’s how restaurant operators can evolve with them. Full-service menu prices climbed 4.5

2023 492

2023 Point of Sale Loyalty Program 2024 492

ChowNow

MARCH 27, 2025

10 Online Food Delivery Key Performance Indicators (KPIs) to Monitor Next, well break down the essential food delivery KPIs every restaurant should trackand how each one impacts the success of your online ordering operations. How to improve it Streamlining kitchen operations is key to reducing prep time. Portion size.

Delivery 195

Delivery Online Ordering Loyalty Program Food 195

Modern Restaurant Management

JUNE 9, 2022

But independently owned, more agile operations can out-maneuver big brands by leaning on their point of sale (POS) platforms to increase sales and expand their client bases. Consider tapping into the treasure trove of customer information your POS platform contains. Let’s say the price of beef goes up.

Front of House 490

Front of House Point of Sale POS Online Ordering 490

Lavu

MARCH 13, 2025

POS systems do more than handle payments they utilize POS data to help restaurants analyze and manage seasonal sales trends. By leveraging POS data, restaurants can adjust inventory, staffing, and marketing strategies to maximize profits during busy periods and minimize waste during slow seasons.

POS 78

POS Seasonal Menu Point of Sale Inventory 78

ChowNow

FEBRUARY 28, 2025

For restaurant operators, this presents both an opportunity and a challenge: how to implement an online ordering system that maximizes revenue while maintaining control over their customer relationships. This gives you control over pricing, branding, and promotions while eliminating the hefty commission fees that come with third-party apps.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

ChowNow

FEBRUARY 28, 2025

Each system has its own tablet, order flow, and set of requirements, making it difficult to keep up with operations smoothly. For restaurant operators, juggling Uber Eats, DoorDash, and Grubhub separately can lead to inefficiencies, mistakes, and frustrated staff. Tablet overload disrupts operations. Order management issues.

Delivery 195

Delivery Online Ordering Customer Service POS 195

7 Shifts

FEBRUARY 8, 2024

An extension for restaurants using Toast POS, this feature of the popular restaurant management platform is actually for your guests as much as it is for you. However, Eat App's capabilities touch so much more than reservations: payments, email marketing , and streamlined operations all come with this app. Apple | Android 19.

Management 367

Management Management Operations Mobile Ordering 367

ChowNow

FEBRUARY 13, 2025

Most of the restaurant technology tools operators use every day were first introduced years ago, but it wasnt until the 2020 Tech Boom, brought on by COVID-19, that widespread adoption became essential. For example: If you want to improve efficiency look for software that integrates with your POS and kitchen systems.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

Lavu

MARCH 28, 2025

Managing special occasion promotions is easier than ever with the best POS system features and integrated online ordering. These advanced tools empower restaurants to create personalized offers, track customer data, and automate processes to enhance customer loyalty and streamline operations.

POS 78

POS Specials Loyalty Program Inventory 78

ChowNow

MARCH 20, 2025

Instead of manually updating prices, items, and descriptions across your website ordering and third-party delivery apps, this software allows you to make changes in one place and sync them everywhere instantly. Incorrect pricing can cut into margins, and outdated offerings can cost you canceled orders, negative reviews, and lost revenue.

Menu 195

Menu Management Management Online Ordering 195

Modern Restaurant Management

FEBRUARY 3, 2022

Additional findings inlcude increased inventory costs caused the greatest financial strain for operators in 2021 with 33 percent citing it as their top expense, followed closely by rent (30 percent) and labor (30 percent). Now, more than half of all operators (57 percent) report offering a loyalty or rewards program of some kind.

Loyalty Program 486

Loyalty Program Online Ordering Cash Management Point of Sale 486

Modern Restaurant Management

MARCH 7, 2025

Ditching Tipping for Higher Wages Some restaurants are opting to eliminate tipping altogether, raising menu prices to cover fair wages instead. While this might seem risky, surveys show that most customers are fine with slightly higher prices if it means doing away with tipping.

Tip Distribution 251

Tip Distribution Front of House Customer Service Back of House 251

7 Shifts

FEBRUARY 8, 2024

An extension for restaurants using Toast POS, this feature of the popular restaurant management platform is actually for your guests as much as it is for you. However, Eat App's capabilities touch so much more than reservations: payments, email marketing , and streamlined operations all come with this app. Apple | Android 19.

Management 352

Management Management Operations Mobile Ordering 352

Lavu

FEBRUARY 28, 2025

POS systems do more than just process payments they enable restaurants to personalize menus by analyzing customer data. Learn more in our latest post: How POS Systems Enable Menu Personalization. Improves Operations : Smarter inventory and menu management. Customer Insights : Track orders, dietary preferences, and trends.

POS 78

POS Menu Dietary Restrictions Loyalty Program 78

Lavu

MARCH 28, 2025

Multilingual Menus improve Restaurant Operations by solving language barriers and enhancing operational efficiency. Streamlined Operations : Integration with POS systems speeds up processes and ensures consistency across locations.

Operations 78

Operations Online Ordering Customer Service Customer Experience 78

7 Shifts

MAY 31, 2021

That's why restaurateurs rely on restaurant operations. With clearly defined and enforced restaurant operations, restaurants achieve maximum efficiency and profitability. But the term itself is broad enough to impose a simple yet essential question: what exactly is the concept of restaurant operations? Areas of Operation.

Operations 363

Operations Inventory Hiring Customer Service 363

Lavu

FEBRUARY 28, 2025

Start by analyzing these Top 7 POS Sales Reports to know where your restaurant is headed. Here’s what you need to know: Sales Reports : Track revenue, peak hours, product performance, and staff contributions to refine pricing, menu, and staffing. These reports are your roadmap to better profits and smoother operations.

POS 78

POS Point of Sale Inventory Cash Management 78

Lavu

NOVEMBER 30, 2024

Integrating mobile inventory systems with POS platforms simplifies restaurant operations by automating inventory updates, reducing errors, and providing real-time insights. By linking these operations, restaurants can simplify workflows and make better decisions based on accurate, up-to-date data.

Inventory 78

Inventory POS Mobile Ordering Waste 78

Lavu

NOVEMBER 29, 2024

That’s where POS inventory tools step in to help. Key Ways POS Systems Save Restaurants Money: Real-Time Tracking : Automatically updates stock levels as orders are placed, reducing waste and preventing stockouts. Automation : Handles tasks like purchase orders and pricing updates, saving time and minimizing errors.

POS 78

POS Inventory Waste Point of Sale 78

Modern Restaurant Management

JANUARY 27, 2021

Many others, however, had to build their off-premise operations from scratch to combat sudden dine-in closures. Most modern POS services make it easy to set up an online ordering form that integrates with the rest of your operations. Guarantee the Lowest Prices. Popup Modal. This will help offset the commission fees.

Ordering 539

Ordering Online Ordering Social Media Delivery 539

Modern Restaurant Management

OCTOBER 13, 2022

Rising inflation has impacted businesses for the better part of the year, leading many to modify their menus and increase prices in the face of higher ingredient costs. A point-of-sale (POS) system can streamline the ordering and preparation processes, making it easier to improve service even during peak service.

Technology 450

Technology Loyalty Program Mobile Ordering Download 450

7 Shifts

OCTOBER 28, 2024

It just goes to show how important drink pricing and cost management are to maximizing profits. Once you have that total, subtract all of your costs, such as labor, inventory, rent, utilities, and other operating expenses. Factors such as over-pouring, theft, or inaccurate pricing can increase your pour cost and hurt your profits.

Point of Sale 195

Point of Sale Merchandise Seasonal Menu Bar 195

Modern Restaurant Management

MARCH 11, 2025

. – Noah Glass, Founder & CEO of Olo The pandemic was a transformative period for the restaurant industry, leading to significant changes in how both restaurants and consumers operate. That's why we instituted lower-priced lunch specials and made other adjustments. Technology continues to transform restaurant operations.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

MAY 19, 2020

There are many, many considerations for delivery (safety, preparation, logistics, POS, etc.). That’s counter intuitive for many operators and chefs, but we think it’s essential for a successful transition. This price is obviously not fixed, so simply enter in your most common fee based on the selling price.

Delivery 535

Delivery Food Food Safety Pricing 535

Modern Restaurant Management

NOVEMBER 11, 2021

Operators need to consider what it takes to accomplish their topline revenue goals in parallel with cost control and waste elimination, ensuring they consistently deliver a high-quality food product to the end consumer that is predictable and traceable. The goal for every food and beverage company is to synchronize supply and demand.

Supplies 546

Supplies Management Management Food Supply 546

ChowNow

FEBRUARY 21, 2025

For operators, restaurant apps mean higher sales, greater customer retention, and smoother day-to-day operations. Beyond mobile ordering, restaurant apps support operations in ways that were never available before. These apps make it easier to manage digital orders, streamline kitchen operations, and reach more customers.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

JANUARY 3, 2025

Restaurant industry challenges are pushing operators to be more creative and efficient with many opting for more multifunctional spaces – especially in a fast-casual setting. Operators are thinking beyond the immediate space, considering how design elements can evolve and become recognizable brand signatures.

Fast Casual 251

Fast Casual 2025 Design Customer Experience 251

Modern Restaurant Management

JULY 28, 2022

Company information is any data generated by your company during your regular operations. Some things you can learn from your online ordering site: Is your pricing in line with your offerings? POS System. Your POS system is the heart of your customer and operational data. Company Information. Optimizing Your Menu.

Loyalty Program 520

Loyalty Program Mobile Ordering Email Marketing Online Ordering 520

ChowNow

MARCH 28, 2025

These are tools that can help you streamline operations, easily schedule staff, and make sure you never run out of ingredients for your best-selling menu items. AI is no longer just a buzzword, its a reality that is reshaping how restaurants operate, interact with customers, and make decisions.

Front of House 195

Front of House Back of House Online Ordering Email Marketing 195