Modern Restaurant Management

FEBRUARY 2, 2024

Advanced networking solutions have emerged as a critical player in this revolution, offering the potential to enhance restaurant operations dramatically. At the core, these solutions include high-speed internet, ensuring all digital operations run smoothly and without interruption.

Operations 472

Operations Front of House Customer Service Customer Experience 472

SpotOn

APRIL 1, 2025

Now, as a copywriter at SpotOn, he helps restaurant owners and managers learn how to run a more profitable operation. However, getting more guests in seats through outdoor dining can also come at a cost, both in time and money. Add high tops to vary up seating. Patios can be quite lucrative.   Plants.

Seating 98

Seating Outdoor POS 2024 98

Modern Restaurant Management

JUNE 30, 2023

Keeping brand integtrity, the interior featured a walk-up counter, digital menu boards and condensed seating/waiting areas with TVs. ” This was both a technology and operational fail due to lack of proper testing/QA and employee training. App adoption and changing customer behavior are hard enough to entice.

Operations 449

Operations Mobile Ordering Customer Experience Online Ordering 449

7 Shifts

NOVEMBER 15, 2024

Looking for someone to oversee day-to-day operations is a critical business decision that needs careful consideration. For example, they may hold regular team meetings to go over new policies or operational updates. A manager who encourages empathy and teamwork between the two sides guarantees smoother operations.

Leadership 195

Leadership Management Management Operations 195

Modern Restaurant Management

APRIL 16, 2025

The multi-course experience is served at a 10-seat counter with two seatings per evening. Why do these operators feel it’s important to go above and beyond to serve and engage with guests? "In Membership is $3,000 annually, with the full amount applied toward all food and beverage purchases.

Back of House 340

Back of House Customer Experience Customer Service Hospitality 340

Modern Restaurant Management

OCTOBER 1, 2024

Bar and restaurant operators often face tough dilemmas, ranging from the daily question, “Should we be mixing more drinks or turning more tables?” With today’s technology, bar and lounge operators can have the best of both worlds. This question often stymies operators eager to increase revenues.

Bar 449

Bar Operations Back of House Front of House 449

Modern Restaurant Management

JANUARY 22, 2025

Furthermore, CAD supports the design-build lifecycle and maintenance, ensuring continuity and precision from the initial concept to the daily operation of the completed restaurant. Allowing designers to adjust everything, from seating and kitchen workflows to lighting and décor.

Design 221

Design Technology Fine Dining Fast Casual 221

Modern Restaurant Management

JANUARY 24, 2025

The courses includes foundational knowledge on emerging green technologies, strategies for waste reduction, and operational efficiencies that align with sustainability goals. Chefs and operators can start by experimenting with portable induction cooktops, which provide a low-investment opportunity to explore this technology.

Sustainability 448

Sustainability Food Equipment Design 448

Modern Restaurant Management

FEBRUARY 7, 2025

More than eight in ten restaurant operators expect 2025 sales to meet or exceed 2024 levels, but rising competition will require differentiation through experience, service, and innovation, according to The National Restaurant Association’s 2025 State of the Restaurant Industry report.

Definition 282

Definition 2025 Loyalty Program Fine Dining 282

Modern Restaurant Management

NOVEMBER 11, 2024

Instead, you're welcomed by Tao, a sleek robot host programmed to seat you efficiently based on your preferences, even remembering your favorite booth from past visits. You take your seat at a table embedded with a touchscreen menu. You walk into your favorite restaurant, but there’s no human host to greet you at the door.

Front of House 450

Front of House Food Order Seating Customer Experience 450

ChowNow

FEBRUARY 12, 2025

Whether youre an independent operator or part of a small chain, visibility is everything. Now, lets start with the first step every restaurant operator should take when launching a marketing campaignknowing their market inside and out. Even if your food is incredible, youre not operating in a vacuum. Study your competition.

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

JANUARY 3, 2025

Restaurant industry challenges are pushing operators to be more creative and efficient with many opting for more multifunctional spaces – especially in a fast-casual setting. Operators are thinking beyond the immediate space, considering how design elements can evolve and become recognizable brand signatures.

Fast Casual 251

Fast Casual 2025 Design Customer Experience 251

EATER

APRIL 11, 2025

What if youre seated next to someone who sucks? But no, the worst part is that I was seated next to him. Timothy Dearings le , a BYOB communal dinner party in Philadelphia, offers one seating a night. Diners gather at one of chef Kendall DaCostas supper clubs. Daron English Communal dining is all the rage.

Fine Dining 262

Fine Dining Seating Dine-in Cash Management 262

Modern Restaurant Management

FEBRUARY 25, 2025

Here, restaurants must ensure they provide accurate information, such as hours, contact details, and attributes like outdoor seating or delivery options. For example, OpenAI recently debuted an AI agent called Operator and announced restaurant and food specific launch partners including OpenTable, DoorDash, and Instacart.

SEO 324

SEO Social Media Customer Experience Customer Service 324

Modern Restaurant Management

JUNE 10, 2020

” No one knows for sure, but we are seeing glimpses of a trend that may be the answer for restaurant owners and operators: expanded outdoor seating. ” An (ROI) Argument for Expanding Outdoor Seating. Creating or expanding outdoor seating is nowhere near as expensive as a building expansion. Inside Out.

Outdoor 553

Outdoor Seating Customer Service Small Business 553

7 Shifts

FEBRUARY 8, 2024

OpenTable seats around 1.6 OpenTable offers unique back-end benefits to restaurants, too, providing a customer management system, seating optimization tools, and monetizable experiences restaurants can use to grow their reach, turn guests into regulars, and reduce chaotic peaks and valleys. Apple | Android 4. Apple | Android 5.

Management 367

Management Management Operations Mobile Ordering 367

Modern Restaurant Management

MARCH 28, 2022

I first entered the foodservice industry in 2013, owning and operating Steak and Shake locations in Auburn, Alabama, before transitioning my business to Captain D’s in 2018. My team now has two operating restaurants and three under construction throughout the Atlanta area.

Operations 474

Operations Franchising Franchise 2013 474

Modern Restaurant Management

FEBRUARY 17, 2025

Operators would see increased prices in their supply chain, resulting in rising costs to their guests as well. AI has the potential to revolutionize hiring processes, employee training, and even workforce scheduling, leading to more efficient operations and improved guest services. AI is also boosting staff productivity.

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221

Modern Restaurant Management

APRIL 18, 2022

That’s also not so easy; there’s only so much efficiency you can squeeze out of your operations. That’s not necessarily a bad thing—when you have enough staff to handle the crowd and an efficient plan to get those waiting customers seated and served in a reasonable amount of time, you can call it a successful day.

Seating 507

Seating Customer Experience Customer Service Take-out 507

7 Shifts

FEBRUARY 8, 2024

OpenTable seats around 1.6 OpenTable offers unique back-end benefits to restaurants, too, providing a customer management system, seating optimization tools, and monetizable experiences restaurants can use to grow their reach, turn guests into regulars, and reduce chaotic peaks and valleys. Apple | Android 4. Apple | Android 5.

Management 352

Management Management Operations Mobile Ordering 352

Modern Restaurant Management

DECEMBER 23, 2020

Some trending concepts over the past several years have included more open seating, high ceilings, and exposed structure concepts. One of EMPAD’s local clients is restaurant owner/operator, Chef Chris Ponte. These aspects create a modern yet interactive dining experience with a connection to the built environment.

Design 539

Design 2021 Outdoor Brewery 539

SpotOn

JANUARY 14, 2025

  The bottom line benefits are one thing, but as a one-woman-operation (alongside her daughter running front-of-house), the peace of mind is what’s invaluable.“When With soup season in full swing and a newfound ability to manage her operation with ease, Gordon is looking toward the future.

Operations 98

Operations Front of House Back of House Seasonal Menu 98

Goliath Consulting

APRIL 5, 2025

Efficient Seating and Ordering Process Minimize wait times and ensure smooth transitions from arrival to seating. The ambiance should be inviting, with appropriate lighting, music, cleanliness, and decor that aligns with your restaurants theme. Provide digital menus or physical copies that are clear and well-designed.

Customer Experience 195

Customer Experience Email Marketing Customer Service Mobile Ordering 195

Modern Restaurant Management

FEBRUARY 1, 2022

More than half of restaurant operators said it would be a year or more before businesses conditions return to normal with food, labor, and occupancy costs are expected to remain elevated, and continue to impact restaurant profit margins in 2022, according to the National Restaurant Association's 2022 State of the Restaurant Industry report.

2022 518

2022 2030 Food Supply Recruiting 518

Modern Restaurant Management

AUGUST 19, 2020

. “Restaurant of the Future: How to Take Advantage of the Digital Transformation,” a panel discussion about how technology spurred by COVID-19 will help shape the way restaurants operate, will take place on Thursday, Aug. We help the operator through every major decision. 20 at 4 p.m. US Foods Ghost Kitchens.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

7 Shifts

NOVEMBER 24, 2024

Whether it’s managing reservations, coordinating with servers, or handling situations with grace, a skilled hostess brings a mix of warmth, professionalism, and operational expertise to the table. How do you balance seating arrangements to maintain fairness and efficiency? How do you ensure guests feel welcome when they arrive?

Hospitality 195

Hospitality Seating Customer Experience Reservations 195

Modern Restaurant Management

DECEMBER 31, 2024

While swicy took the front seat this year, Rubix’s proprietary research found that 5 percent more Gen Z respondents reported having frequent sweet and salty cravings over sweet and spicy. In 2025, operators can offer elevated foodservice experiences at more affordable prices through emphasizing value in LTOs to drive sales.

2025 450

2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

MAY 7, 2020

The report went on to state, “Foodservice operators that can offer a responsible and safe solution should do so recognizing their true competition during these times isn’t other restaurants, but rather the consumer’s own home.” Going Contactless. Imagine this: one of your regulars walks into the restaurant.

Food Safety 480

Food Safety Mobile Ordering Front of House Seating 480

Modern Restaurant Management

APRIL 15, 2021

On this episode of The Main Course , host Barbara Castiglia learns how data can help restaurant operators build better relationships with their customers from Joel Montaniel CEO of SevenRooms. ” “No matter what we could do for the consumer, the operator needed to pay for a role,” Montaniel said. .

Customer Service 450

Customer Service Customer Experience Seating Reservations 450

Modern Restaurant Management

AUGUST 5, 2021

As for the thousands of restaurants that operate as a small business, Gen Z business owners seemed to be more poised to pivot to digital. Conventions and meeting spaces, theme parks and hotels, and restaurants are finding it better to reduce indoor seating as it requires too much maintenance and risk.

Food Truck 539

Food Truck Retail Mobile Ordering Food Safety 539

Modern Restaurant Management

DECEMBER 3, 2024

The demand for earlier reservations provides restaurants the opportunity to get creative when it comes to driving traffic for second and third seating’s with memorable experiences, dynamic pricing, or late-night specials. What should operators take away from these results? What should operators take away from these results?

Reservations 221

Reservations Book Customer Experience Dine-in 221

ChowNow

FEBRUARY 21, 2025

For operators, restaurant apps mean higher sales, greater customer retention, and smoother day-to-day operations. Beyond mobile ordering, restaurant apps support operations in ways that were never available before. These apps make it easier to manage digital orders, streamline kitchen operations, and reach more customers.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

NOVEMBER 24, 2020

With some outdoor dining pilot programs coming to an end as we head into the winter months, tens of thousands of restaurants across the country will be forced to operate at a fraction of typical capacity without added outdoor seating to supplement the loss.

Cash Management 576

Cash Management Social Media Seasonal Menu Food Truck 576

Modern Restaurant Management

APRIL 18, 2022

Often with more available seating comes an influx of guests. It is important for restaurant operators to plan ahead in terms of staffing and scheduling. The beginning of spring and fresh outdoor seating can be exciting but being prepared for colder nights and sudden rainstorms can make or break guests’ outdoor dining experience.

Outdoor 419

Outdoor Seating Restaurant Law Customer Experience 419

Modern Restaurant Management

MARCH 13, 2020

What are some ways restaurant owners and operators can be safe and welcome guests while maintaining social distance? " It’s up to us as restaurant operators to create a welcoming, comforting environment when people are feeling concerned."

Front of House 499

Front of House Back of House Restaurant Law Food Safety 499

Modern Restaurant Management

APRIL 8, 2020

Although celebrity figures like “Bar Rescue” host Jon Taffer recently told “Fox & Friends” viewers that his biggest worry for restaurants is “the premise of spacing continuing into the retail environment,” there’s going to be more that operators will need to evaluate. Original Seating Capacity.

White Paper 531

White Paper Seating Employee Relations Back of House 531