Culinary Cues

JULY 14, 2021

These warriors of the kitchen remember the heat, the aching muscles from standing on their feet for a 12-hour shift, the pressure of timing, the polished hands from grabbing too many scorching hot pans, and the staccato sounds of the POS printer ticking off countless orders. The orders start to arrive as the team acknowledges they are ready.

Food Order 474

Food Order Café Ordering Inventory 474

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Management 352

Management Management Operations Mobile Ordering 352

Culinary Cues

MARCH 21, 2022

It goes way beyond the typical thoughts about mise en place, it extends much further than having your prep in order, organization becomes a way of life that permeates every detail of a cook’s work and life. Throughout the kitchen – this is the rule of thumb: everything has an order, a place, and a time that everyone adheres to.

Front of House 367

Front of House Back of House Point of Sale Food Order 367

Culinary Cues

AUGUST 24, 2023

This is what allows cooks to stay one step ahead of chaos, if anything is out of order than the system starts to crumble. It becomes uncomfortable to find a plate, cup, side towel, pan, or pantry shelf out of order. Order is one thing that the chef must hold on to. It all makes sense – so why is this a problem?

Back of House 412

Back of House Front of House Food Order Definition 412

7 Shifts

DECEMBER 18, 2023

Kiosk ordering Your busy customers don’t always have time to wait in line. Kiosk ordering tools speed up the ordering process, making it easier to keep up during a mealtime rush. Many customers also appreciate the quick and user-friendly process of ordering on a kiosk.

Management 397

Management Management Email Marketing Point of Sale 397

7 Shifts

SEPTEMBER 15, 2021

Suggestive selling is a sales tactic that encourages guests to order something that is different from what they had planned to order or usually order in an effort to increase the check size and make their experience better. When guests order items that are priced slightly higher, check sizes go up, and tips in turn with them.

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

Culinary Cues

MAY 19, 2022

This was “order/fire” time. By 6:15 the crew had pushed through about 40 orders with relative ease. The printer was dropping orders at a frenzied pace as the early birds left and tables were quickly turned. Jake called out: “Ordering, three filets mid-rare, 2 strips rare, a sole Veronique, three etouffee, two feature apps.”

Seating 388

Seating Dine-in Seasonal Menu Leadership 388

7 Shifts

AUGUST 22, 2024

A Ghost Restaurant take orders through online apps (like Uber Eats, Grubhub, and Skip the Dishes) and prepare food exclusively for pick-up, take-out and delivery customers. These restaurateurs rent and operate dedicated virtual kitchens solely focused on digital delivery orders. What Is a Virtual Restaurant?

Online Ordering 370

Online Ordering Customer Service Delivery Food Order 370

7 Shifts

NOVEMBER 17, 2021

Consider two worst-case scenarios: A customer orders extra guacamole but your restaurant is all out of avocados or, on the other hand, you've just walked past a crate of rotten, unusable (and expensive!) You'll also be less likely to order too much of any ingredient, which leads to food waste. avocados in the stock room. Deliveries.

Inventory 370

Inventory Management Management Point of Sale 370

7 Shifts

SEPTEMBER 1, 2022

If you're standing in line waiting to order the special of the night, the seasonal Panzanella Salad, you don't want to hear “86 the special”. No one likes finally deciding on what to order, and then being told that item is not available. Simply put, when a customer cannot order what they want, this will result in lost sales.

Definition 360

Definition BOH FOH Front of House 360

7 Shifts

FEBRUARY 7, 2024

Table of Contents Restaurant employee scheduling software Online and mobile ordering systems Point of sale (POS) terminals Restaurant task management Restaurant inventory management software Restaurant audience management Contactless payment options Social media management & metrics Kitchen display systems 1. Owned by Doordash.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Culinary Cues

DECEMBER 28, 2021

Cooks are busy at work with their own preparations as breakfast orders from the dining room arrive at a harrowing pace. As service begins to reach its peak, you set aside your prep work and jump into the expeditor position calling out orders and finishing plate garnishes.

Kitchen Safety 436

Kitchen Safety Front of House Fine Dining Back of House 436

Social Hospitality

JANUARY 5, 2022

Since most restaurants now embrace online delivery and contactless ordering, innovative technologies play a key role in customer service. Chatbot support for facilitating orders, addressing customer queries, and solving customer issues is popular across all leading restaurant and food delivery apps.

Mobile Ordering 459

Mobile Ordering Customer Service Food Safety Delivery 459

Social Hospitality

FEBRUARY 25, 2021

Everything you do should funnel customers towards your mobile menu to encourage takeout orders. Pull up an online order form. One, customers read these reviews when deciding where to order food from. Mobile Menus. Your online menu is the crux of your restaurant’s digital marketing efforts. Redirect to your website.

2021 434

2021 Social Media Mobile Ordering Online Ordering 434

7 Shifts

SEPTEMBER 20, 2021

Online and Mobile Ordering Systems. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Customers are demanding online and mobile ordering, and modern restaurant tech makes it more accessible for every restaurateur. 7shifts Restaurant Scheduling Software.

Technology 370

Technology Front of House Social Media Back of House 370

7 Shifts

OCTOBER 1, 2024

Ordering process 74% of customers won’t hesitate to leave a long queue, and 70% are only willing to wait up to 15 minutes for an item or service. Additionally, digital menus accessible via QR codes provide an interactive way for customers to explore menu options and customize their orders.

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

7 Shifts

AUGUST 12, 2021

Younger and older generations are becoming increasingly accustomed to ordering their food using a phone app or by visiting their favorite restaurant's website and purchasing food in a few clicks. Online ordering applications should keep the customer's attention and be simple to use. Special Offers and Promotions. The answer is yes.

Marketing 397

Marketing Email Marketing Loyalty Program Social Media 397

7 Shifts

JULY 16, 2021

Make sure you're diligent about asking what a wholesale supplier's order minimums are as well as their order turnaround time. Follow the same strategy as you would for your beans—visit local wholesale bakeries, try out items you might sell, and chat with them about order minimums, delivery times, and more. Online Ordering.

License 459

License Hiring Equipment Small Business 459

7 Shifts

JUNE 20, 2022

For example, a brand may prepare a bulk of their ingredients in a commissary kitchen, and assemble to order in a ghost kitchen. Hungry House has a built-out space that takes walk-up orders, has a counter, and even a sign. “We Commissary kitchens are large, professional kitchen where food is prepared for sale in a retail setting.

Front of House 435

Front of House Food Truck Back of House Social Media 435

7 Shifts

OCTOBER 14, 2022

Almost everyone who's working takeout orders has just started telling people to press the red X button at the bottom to bypass the tip prompt lately because even after giving the spiel about how to follow the prompt on the card reader, most people have just been selecting no tip,” says Haley N. Now, it's a bit of a different tune.

Social Media 359

Social Media Fine Dining 2022 2015 359

Culinary Cues

FEBRUARY 18, 2020

The tasks of the chef are fairly universal: planning menus, putting your signature on each dish, hiring and training staff, ordering product and building vendor relationships, controlling costs and adhering to budgets, maintaining a clean and safe kitchen environment, etc.

Beverage 498

Beverage Events Food Order Website Management 498

Culinary Cues

DECEMBER 8, 2022

Hours and hours of work went into planning menus, making sure that the best ingredients are ordered and in-house, scheduling staff, testing recipes and teaching others how to execute them, confirming that the right China plates are in place, and most importantly – the timing of every minute is thought thru. By 8:15 the dining room was full.

Front of House 410

Front of House Back of House Seating Food Truck 410

7 Shifts

AUGUST 21, 2024

Watch the video version of these 5 restaurant communication tips In order to build an effective work culture and a productive team, restaurant leaders need to communicate successfully and at scale with their teams at all times. We’re sharing tactics that will show your team that improving restaurant communication is a priority.

Communication 370

Communication Front of House Back of House Mobile Ordering 370

7 Shifts

SEPTEMBER 7, 2021

We also looked to see if the number of items ordered per receipt has stayed the same: they didn't. Guests are ordering fewer items and paying more for them. Either diners have switched to ordering the more expensive items off the menu, or we're seeing very strong inflation of prices on menus. per receipt. in 2019 and $99.50

Tip Distribution 370

Tip Distribution 2021 2019 Cash Management 370

7 Shifts

JANUARY 26, 2022

When several locations and staff members are involved, difficulties might arise for tasks like off-premise catering setup or cross-location inventory ordering. However, Sunday actually sees an uptick in demand for online and delivery orders. Tracking employee engagement and satisfaction. Automate your scheduling.

Management 459

Management Management Restaurant Law Hiring 459

7 Shifts

JANUARY 31, 2024

You'll use a lot of restaurant software and technologies on the job—from employee scheduling software to payroll and accounting tools to online ordering systems and beyond. You do some research and find out that equipping your waitstaff with handheld order tablets could send orders faster and decrease table turn time.

Management 397

Management Management Kitchen Safety Front of House 397

7 Shifts

NOVEMBER 25, 2024

Customers on average will order more menu items, resulting in a larger bill for the restaurant and a larger tip for the employee. With the slim margins, there is tremendous pressure to pour through each of your supplier’s catalogues in an attempt to alter your menu items to make sure you don’t order when prices are high.

Mobile Ordering 221

Mobile Ordering Back of House Customer Service Online Ordering 221

Culinary Cues

MAY 28, 2024

I vividly remember being 10 years old, standing outside a diner window in downtown Buffalo, New York with my mother as I stared in amazement of the short order cook in full display. Anyway, we ordered and received our lunch, but I don’t remember too much about the meal, only the way it came together. He was poetry in motion.

Food Order 284

Food Order Ordering Café Hotels 284

Modern Restaurant Management

MAY 13, 2024

To stay in the know, 46 percent of today’s diners want the ability to view their loyalty point balance, 48 percent want to place a delivery request and 56 percent want to track their order from their mobile device. The Index revealed 57 percent of consumers have canceled a delivery order after seeing the additional fees.

Pricing 197

Pricing Loyalty Program Mobile Ordering Customer Service 197

7 Shifts

NOVEMBER 3, 2021

This is why, according to research from Sift , 62% of American restaurant guests fear data breaches in restaurants, and are often hesitant to order directly from restaurants that don't make them feel as though their data is safe. In practical terms, think about how many orders your restaurant processes per day using debit or credit.

Audits 370

Audits POS Loyalty Program Information 370