Culinary Cues

DECEMBER 28, 2021

You take time to sanitize your area, firmly place a cutting board on a damp towel to keep it from slipping, draw your knives across a wet stone while honing their edge, and quickly jotting down a prep list for the next hour. You take a deep breath and smile knowing that this is where you belong, this will be a magical day.

Kitchen Safety 433

Kitchen Safety Front of House Fine Dining Back of House 433

Social Hospitality

FEBRUARY 25, 2021

Check out these six different channels that will define your restaurant’s marketing moving forward. Everything you do should funnel customers towards your mobile menu to encourage takeout orders. There is a variety of restaurant technologies out there to help. Pull up an online order form. Mobile Menus.

2021 434

2021 Social Media Mobile Ordering Online Ordering 434

Culinary Cues

AUGUST 18, 2022

I was probably 10 or 11 years old on a shopping trip with my parents when we walked by a diner window with full view of their short order cooks. The difference between the two happens before the first order is received. As I look back, those short order cooks in the Buffalo diner window had it all together. It was amazing!

Food Order 422

Food Order Customer Experience Hiring Café 422

7 Shifts

JULY 16, 2021

Take it one step further by diving into their lifestyle habits and spending patterns. Reference secondary research studies or create your surveys and questionnaires to send out to a select group of people! When scoping out the zones, take note of which areas have already existing coffee shops. Don't stop there!

License 459

License Hiring Equipment Small Business 459

7 Shifts

JUNE 20, 2022

We chatted with some of those most experienced in the ghost kitchen game to find out some myths, best practices, and tips for success in this food service style. Ghost kitchens emerged in the back half of the 2010s as delivery apps began to take hold of the dining market. The ghost kitchen can take many forms. Table of Contents.

Front of House 435

Front of House Food Truck Back of House Social Media 435

7 Shifts

OCTOBER 9, 2020

Diners are turning to online ordering in increasing numbers because of COVID-19 pandemic restrictions on on-premise dining. According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic. Online ordering - Ditto.

Design 397

Design Online Ordering Social Media Mobile Ordering 397

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Management 367

Management Management Operations Mobile Ordering 367

7 Shifts

FEBRUARY 18, 2020

However, when stress so deeply affects employees that it leads to sleep-disturbing nightmares, it can take a toll on workplace satisfaction and engagement. You’re on shift as a server and you can’t seem to get orders right. The kitchen is backed up so your customers have to wait a long time for food and take it out on you.

Employee Relations 395

Employee Relations FOH Back of House Front of House 395

Culinary Cues

JULY 12, 2020

Sure, the restaurant has been offering take-out options for the past six weeks, but it’s not the same experience for the cook. They are pointed to their table and reminded to wear their mask until fully seated, told that the menu is on line (no more physical menus here), and that the server will take their order shortly.

Front of House 414

Front of House Back of House Dine-in Food Truck 414

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Management 352

Management Management Operations Mobile Ordering 352

Social Hospitality

JANUARY 5, 2022

For example, queries for app development in Ireland was high because many restaurants and essential service providers wanted to build mobile apps to take on delivery business opportunities. Since most restaurants now embrace online delivery and contactless ordering, innovative technologies play a key role in customer service.

Mobile Ordering 459

Mobile Ordering Customer Service Food Safety Delivery 459

Culinary Cues

JANUARY 8, 2021

Sometimes the change curve can be mapped out allowing ample time to gear up with new skills, new products, new methods of production, and a laser focused marketing strategy, while on occasion, something environmental takes place that forces a more immediate response. Think about the technology sector as a prime example.

2021 466

2021 Social Media Kitchen Safety Restaurant Law 466

7 Shifts

JANUARY 31, 2024

The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience. Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable.

Management 397

Management Management Kitchen Safety Front of House 397

7 Shifts

JANUARY 26, 2021

million out of work, it was nothing short of devastating. Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. diners prefer to view menus, order, and pay for their meal using their phones rather than interacting with servers during the pandemic.

2021 370

2021 Front of House Social Media Mobile Ordering 370

Culinary Cues

AUGUST 22, 2022

Bigger is less predictable and much more difficult to control and bigger takes cooks and chefs away from what they love to do, what attracted them to the trade in the beginning – to cook from the heart. Instead of thirty-gallon trash cans spread out through the kitchen, there were two much smaller cans, a recycling bin, and tubs for compost.

Seating 450

Seating Front of House Back of House Cash Management 450

7 Shifts

FEBRUARY 4, 2021

In this article, we’ll take a look at how Tayler Book, co-founder of Beechwood Doughnuts, evolved her restaurant digitally and physically to get where they are today—making thousands of doughnuts a week for the Niagara region. I was fresh out of university. We opened the store when I was 22 years old. My partner was really into baking.

Operations 370

Operations Book Small Business Communication 370

Culinary Cues

MAY 16, 2021

Many of us entered the kitchen as an inexperienced person with a lack of direction in life, and as a result of the work, the people, maybe a solid mentor, and the rush of adrenaline when things went well – came out the other end as an enthusiastic cook. So, let’s take a break from complaining and focus on the WOW again.

Dine-in 447

Dine-in Take-out Customer Experience Café 447

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. Purchasing & Ordering. Nestled under the umbrella of restaurant financing are the practices of purchasing and ordering. Operations Management.

Operations 363

Operations Inventory Hiring Customer Service 363

Culinary Cues

JANUARY 20, 2024

There’s a reactionary movement that I keep seeing in restaurants; a movement that assumes the answer to the restaurant bottom line is to take more and give less or give too much to justify raising prices. This is compounded when a restaurant doesn’t even take bread seriously. Help them out. Do it right!

Fine Dining 400

Fine Dining Food Truck Back of House Pricing 400

7 Shifts

AUGUST 12, 2020

So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window. While these local favorites are great at attracting their neighbors to visit again and again, to out-of-towners, they’re just another restaurant that looks like it could do with some renovations. What are they ordering?

Marketing 418

Marketing 2020 SEO Loyalty Program 418

7 Shifts

SEPTEMBER 20, 2021

Online and Mobile Ordering Systems. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Customers are demanding online and mobile ordering, and modern restaurant tech makes it more accessible for every restaurateur. 7shifts Restaurant Scheduling Software.

Technology 370

Technology Front of House Social Media Back of House 370

Culinary Cues

NOVEMBER 17, 2020

The chef will likely be the most experienced culinarian with responsibility for the financial operation of the kitchen, menu planning, ordering and inventory control, training, and quality control. Each cook is struggling against the clock to get his or her prep in order before setting a station for service.

Seasonal Menu 525

Seasonal Menu Back of House Customer Service Front of House 525

Culinary Cues

MAY 19, 2022

This was “order/fire” time. By 6:15 the crew had pushed through about 40 orders with relative ease. The printer was dropping orders at a frenzied pace as the early birds left and tables were quickly turned. Jake called out: “Ordering, three filets mid-rare, 2 strips rare, a sole Veronique, three etouffee, two feature apps.”

Seating 385

Seating Dine-in Seasonal Menu Leadership 385

Embrace the Suck

JANUARY 20, 2021

After that, people will start to venture back out to restaurants in the areas they’re permitted to do so. Online ordering was another savior to restaurants that fought to keep the sales coming in without personal contact—it’s only going to increase in demand. Cost out everything on your menu. Action Steps.

Social Media 417

Social Media 2001 Online Ordering Take-out 417

Social Hospitality

JUNE 22, 2020

The restaurant and food industry is one of the many to take advantage of the marketing opportunities Instagram offers. To start out with any kind of social media for business, planning is key. Take into account the day of the week, and match to the tone of your post. billion, which, in 2019, included $20 billion in ad revenue.

Marketing 440

Marketing Social Media Advertising Influencer 440

7 Shifts

SEPTEMBER 1, 2022

If you're standing in line waiting to order the special of the night, the seasonal Panzanella Salad, you don't want to hear “86 the special”. The most common reason for an item to be 86'd is simply when the ingredients for a menu item run out. Simply put, when a customer cannot order what they want, this will result in lost sales.

Definition 360

Definition BOH FOH Front of House 360

Social Hospitality

AUGUST 13, 2020

It’s critical to have this balance to meet the expectations of your millennial customers and take your business forward as a whole. Today, we’ll take a look at some best examples of stellar customer service in the hospitality industry. At the same time, they elevate security on the premises. Capitalize on Big Data Analysis.

Customer Service 436

Customer Service Innovation Hospitality Hotels 436

7 Shifts

OCTOBER 21, 2021

These restaurants take orders through online apps and use 'ghost kitchens' or virtual kitchens that offer virtual menus to take-out customers. Need to manage the impact on staff morale of working online orders without receiving tips. This is a proven concept with a massive demand for take-out food in the U.S.

Fast Casual 370

Fast Casual Food Truck Casual Customer Service 370

7 Shifts

DECEMBER 18, 2023

There’s always something else to get done, a new fire to put out, and broken things to fix. With time-clocking software, employees clock in and out with the touch of a button. Kiosk ordering Your busy customers don’t always have time to wait in line. They receive a number, and the order is sent directly to the kitchen.

Management 397

Management Management Email Marketing Point of Sale 397

7 Shifts

OCTOBER 12, 2022

Find the full guide to restaurant tip outs here. Tip Out Methods and Systems. Possibility of an uneven tip out and wage gaps. Takes away a considerable portion of server's share requiring higher hourly wages. Percentage-based tips outs. Does not take into account slower shifts or individual performances.

Tip Distribution 365

Tip Distribution FOH Fast Casual BOH 365

7 Shifts

AUGUST 19, 2020

This takes your attention away from your core management responsibilities—plus a continuous stream of new, untrained staff can lead to mistakes and poor guest service. In order to help new staff learn the ropes, you need to create a comprehensive restaurant staff training manual. Even your most seasoned staff can forget things.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Culinary Cues

JULY 14, 2021

These warriors of the kitchen remember the heat, the aching muscles from standing on their feet for a 12-hour shift, the pressure of timing, the polished hands from grabbing too many scorching hot pans, and the staccato sounds of the POS printer ticking off countless orders. The orders start to arrive as the team acknowledges they are ready.

Food Order 474

Food Order Café Ordering Inventory 474

7 Shifts

NOVEMBER 16, 2020

Main Squeeze was founded in 2017 out of Lake Charles, Louisiana.I Literally five months or so after we found it, we started franchising, [and] sold 10 units out the gate. To be able to see that in real time, nothing else out there does that. It was just supposed to be a mom-and-pop juice bar with one owner and that's it.

Email Marketing 370

Email Marketing Franchising Franchise 2017 370

7 Shifts

AUGUST 12, 2021

Restaurant email campaigns and newsletters enable you to reach out to both current and potential consumers. You can stand out from the rest if your messaging is well-crafted and relevant. For example, chefs want to ensure that their customers enjoy what they see on their plates when choosing the menu or sending it out.

Marketing 397

Marketing Email Marketing Loyalty Program Social Media 397

Culinary Cues

NOVEMBER 25, 2019

Maybe it’s a local diner as a dishwasher or assistant to a short order cook; maybe it’s a fast food operation as a “sandwich artist” or grill person for that hamburger chain; or maybe it’s a summer snack bar where you learn to walk through all of the steps. When you are walking down the street and constantly shout out “behind!”.

Fine Dining 400

Fine Dining Food Order Back of House Uniforms 400

7 Shifts

OCTOBER 14, 2022

No matter where you go or what you buy, technology has touched nearly every part of dining out right now. Does that well-known rule of 20 percent for sit-down dining apply to counter-service, takeout, or other orders? However, if it's just me who takes the order and does [nothing] afterward, I feel like I'm getting paid to do nothing.

Social Media 359

Social Media Fine Dining 2022 2015 359