Modern Restaurant Management

DECEMBER 5, 2022

The restaurant industry is driving the growth of modern point-of-sale (POS) solutions that enable contactless payments. restaurant sales are expected to reach 898 billion dollars by the end of 2022. Contactless solutions have become a tool to ensure the survival of many businesses over the past three years.

Mobile Ordering 563

Mobile Ordering Loyalty Program Employee Relations Customer Experience 563

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

Loyalty Program 486

Loyalty Program Online Ordering Cash Management Point of Sale 486

7 Shifts

OCTOBER 28, 2024

One key area to focus on is drink sales, with cocktail sales accounting for about 23% of a bar's revenue. Start by tracking all the income your bar generates, including sales from drinks, food, and any additional services. Next, divide that cost by the total sales revenue from your drinks.

Point of Sale 195

Point of Sale Merchandise Seasonal Menu Bar 195

Squirrel Systems

FEBRUARY 13, 2025

In 2025, one of the most powerful tools at your disposal will be your Point of Sale (POS) system. Far more than just a way to process payments, todays POS technology is transforming the restaurant industryhelping you streamline operations, cut costs, and deliver superior customer experiences.

2025 90

2025 POS Technology Operations 90

ChowNow

MARCH 27, 2025

One approach is to use a contribution margin model : after youve calculated food cost, ask yourself how much money is left from the sale of a menu item to cover everything else. A $16 sandwich might feel like a splurge at a deli, but totally reasonable at a trendy caf that sources local, organic ingredients and has a curated vibe.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

Modern Restaurant Management

MAY 18, 2023

Customers are able to purchase a coffee, beer, or wine at the point of sale in mere milliseconds – seamlessly, and with just the flick of a wrist. How do payments at the point of sale work – and how safe are they, really? In short, card payments in the hospitality industry are secure – to a point.

Hospitality 395

Hospitality Point of Sale POS Online Ordering 395

Modern Restaurant Management

DECEMBER 10, 2021

Your restaurant’s main selling point is the food. A quick look at your POS data will identify the top three selling items on your menu. Train your staff to build other taking points. The more talking points you can generate for your restaurant, the more traffic you’re likely to get. Net result?

Marketing 567

Marketing SEO Front of House Website Management 567

Modern Restaurant Management

DECEMBER 30, 2021

POS Integrations. The nature of restaurant management is a pendulum; each year operators swing back and forth to prepare for challenges and take advantage of new opportunities. While 2022 may bring new problems, at its heart, it still follows the same cycle of preparation and prevention. Labor Shortages. Order Throttling.

Loyalty Program 579

Loyalty Program 2022 Kitchen Safety Customer Experience 579

7 Shifts

SEPTEMBER 20, 2021

The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. Scheduling software like 7shifts can also pull data from your POS to track labor against sales and get a more accurate picture of your labor cost—saving your restaurant money and time.

Technology 370

Technology Front of House Social Media Back of House 370

7 Shifts

JUNE 4, 2021

Break-even point. Sales per labor hour. You can now determine what percentage this is off your overall sales to get a picture of your restaurant's financial health. Business is often a game of numbers, and restaurants are no exception. If it's not measured, it won't be managed. Table of Contents: Cost of Goods Sold.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. A wide-ranging industry report from Toast included a section on restaurant technology trends, noting that 82% of restaurants were using a POS, followed by 56% using payroll software.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

MARCH 17, 2022

An operator could easily add a new dish to the menu featuring seasonal vegetables, which are cheaper and easier to source, garnering fresh intrigue around the restaurant’s offerings. To mitigate these concerns, restaurants have gotten creative, looking for new cost-cutting measures. One such solution has been shrinking restaurant menus.

Seasonal Menu 472

Seasonal Menu Mobile Ordering Food Order Menu 472

Modern Restaurant Management

JUNE 24, 2020

Additionally, when buyers place an order through Square Online Store, sellers receive their contact information in the Square Customer Directory and are able to maintain sales history for those customers. Processing is free on all on-demand delivery orders through July 8, 2020—up to $50,000 in sales. Visa SMB Help.

Guest Recovery 539

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Elo’s Sonal Apte, vice president of retail and hospitality. Guests will demand a personalized journey when food is delivered to their door.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

JULY 30, 2020

Orders from online channels and delivery partners had to be manually entered into its previous Point-of-Sale (POS) system, and manually delivered to the kitchen. They also had a tremendous amount of data from disparate sources with no way to efficiently aggregate and analyze inventory, customer preferences and more.

Technology 383

Technology Operations Loyalty Program Point of Sale 383

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

APRIL 14, 2022

Anticipating and then eliminating potential customer wayfinding pain points – whether picking up food or footwear – will enhance customer experiences and brand loyalty. In line at Dunkin’, you can pick up mugs, keychains and shirts along with a French cruller and coffee. Now, it’s the same with QSRs.

Retail 474

Retail Customer Experience Online Ordering Point of Sale 474

The Rail

MARCH 31, 2025

Here are some quick fixes: Point-of-Sale (POS) Systems: Modern POS systems simplify ordering and payment. By Jose Chavez, Contributor Managing multiple locations is tough in the restaurant business. Communication is hard when multiple locations can get teams and office spaces out of sync.

Technology 130

Technology Operations Management Management 130

Modern Restaurant Management

JANUARY 12, 2022

71 percent rely on delivery for 11 percent or more of sales. 33 percent rely on delivery for more than 20 percent of sales. 65 percent rely on mobile ordering for 11 percent or more of sales. 25 percent rely on mobile ordering for more than 20 percent of sales. Investment in delivery and mobile ordering pays off.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

JULY 5, 2023

This trend is primarily driven by advancements in point of sale (POS) systems and the availability of white label, plug-and-play online ordering systems. Simultaneously, the industry is coping with cost pressures and demanding streamlined tech solutions that consolidate operations.

Hospitality 449

Hospitality Customer Experience Loyalty Program Customer Service 449

7 Shifts

FEBRUARY 5, 2021

The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. Audience management software can also aggregate data from all sources like Yelp!, If the past few years have taught us anything, it’s that restaurant technology is no longer a nice-to-have.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

7 Shifts

FEBRUARY 8, 2024

Restaurants of today are infused with technology in many new ways, and it’s making a difference. A full 55% of consumers consider takeout and delivery essential to their restaurant experience. Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back. Try 7shifts for free.

Management 367

Management Management Operations Mobile Ordering 367

Modern Restaurant Management

JULY 15, 2020

According to the latest Financial Trends Insights from Black Box Financial Intelligence™ , based on data from the week ending June 28, restaurants sales continue improving. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead. Financial Trends Insights.

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

7 Shifts

JULY 16, 2021

Sourcing Equipment. We're all here for it! Coffee shops can be so much more than a place to grab a cup of joe and a croissant. They are places where friends and family gather, where ideas are formed and spread, and where important work gets done. For your coffee shop to reach that status, it has to be done right. Table of Contents.

License 459

License Hiring Equipment Small Business 459

7 Shifts

SEPTEMBER 16, 2021

Whether you’re managing multiple restaurants right now or are thinking about expanding your current business , this guide has everything you need to run more than one restaurant at once with success. Table of Contents. New Concept or Replicate? Create Consistency with Your Operations. Delegating Responsibilities. Keep Your Team Connected.

Management 370

Management Management Document Hiring 370

7 Shifts

DECEMBER 3, 2019

Step 2: Consult With Other Multi-Location Franchisees While all of your numbers and data may point to expanding your franchise, there are details and stories about expansion that numbers can’t always tell you. The people have spoken, and your restaurant franchise is a winner. Here are some of the questions you should ask yourself.

Franchise 368

Franchise Franchising Audits Point of Sale 368

7 Shifts

FEBRUARY 8, 2024

Restaurants of today are infused with technology in many new ways, and it’s making a difference. A full 55% of consumers consider takeout and delivery essential to their restaurant experience. Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back. Try 7shifts for free.

Management 352

Management Management Operations Mobile Ordering 352

7 Shifts

OCTOBER 31, 2022

When a plan is too wordy, it tends to turn off the reader and can actually prevent them from finishing,” Lauren Fernandez adds that the business plan should be more akin to a sales document, not an A-to-Z tactical roadmap. You can't start a restaurant without a plan. But it doesn't have to be overwhelming. Table of Contents. Download now.

Point of Sale 397

Point of Sale Back of House Document Download 397

7 Shifts

APRIL 3, 2020

Comparing 7shifts’ internal data of 10,000+ restaurants, restaurants are seeing an average weekly decrease in sales of 50% across the board in North America. Download all the data from your restaurant POS or back-office management platform to get a sense of how your restaurant is operating today.

BOH 368

BOH POS Influencer Point of Sale 368

Modern Restaurant Management

DECEMBER 20, 2023

As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence. . Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Here are some of their insights. Click here for the first part.

2023 492

2023 Loyalty Program Mobile Ordering Consumer Goods 492

Modern Restaurant Management

FEBRUARY 20, 2024

Easy-to-Use POS Finding the right Point of Sale (POS) system is essential to streamlining operations and keeping employees happy. Restaurant workers have to interact with a POS system countless times in a day. Plus, it makes it easier to onboard and train new employees.

Technology 309

Technology Cash Management Customer Experience POS 309

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Lavu

APRIL 4, 2025

Using data from POS systems, loyalty programs, and feedback forms, restaurants can create targeted promotions and build long-term loyalty. Implementing personalized restaurant marketing strategies with tools like Lavu POS can enhance customer satisfaction and drive business growth. favorite dishes, dining frequency).

Marketing 78

Marketing Loyalty Program Email Marketing POS 78

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. COVID-19 Foot Traffic at QSRs. Some Placer.ai Chick-fil-A led the way with 11.9 percent and 2.9 percent nationwide.

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

Modern Restaurant Management

APRIL 2, 2020

Had a primary source of income in the restaurant industry for the last year. Restaurant employees can apply online to receive a one-time, $500 check to use toward bills, including housing, transportation, utilities, childcare, groceries, medical bills and/or student loans. Live in the U.S., an overseas U.S. military base, or any U.S.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Lavu

NOVEMBER 29, 2024

Forecast Demand : Use sales data to predict future needs and order the right quantities. Integrate with POS Systems : Sync with sales data to refine menu choices and track high-waste items. By analyzing past sales and market trends, these tools provide accurate demand forecasts.

Waste 78

Waste Inventory Food Point of Sale 78

7 Shifts

SEPTEMBER 1, 2022

At some point when you were dining in a restaurant, you may have heard the BOH staff shout “86” and the name of a menu item to the waiters. If you're standing in line waiting to order the special of the night, the seasonal Panzanella Salad, you don't want to hear “86 the special”. Table of Contents. What does 86 mean? The cost of 86'ing.

Definition 360

Definition BOH FOH Front of House 360