ChowNow

MARCH 27, 2025

Without KPIs, spotting inefficiencies in your workflow is nearly impossibleleaving you without the data needed to make informed decisions and grow your online sales. If youre one of the thousands of restaurants that added online food delivery in recent years, you might be wondering: is it actually helping my business grow?

Delivery 195

Delivery Online Ordering Loyalty Program Food 195

Modern Restaurant Management

APRIL 25, 2022

With proper loyalty program management, you will be able to improve your sales as well as customer engagement. Yes, when customers sign up for a loyalty program that offers benefits like discounts, or the opportunity to earn points, they are more likely to take interest in other ongoing or upcoming events and special offers in your company.

Loyalty Program 546

Loyalty Program Advertising Point of Sale Customer Service 546

Modern Restaurant Management

DECEMBER 31, 2024

Read on for predictions from industry insiders that include chili crunch, black limes, newstaglia, stealth health, and elevated snacking. Culinary and Cocktail Trend Forecasts Kimpton is returning with its annual Culinary + Cocktail Trend Forecast highlighting predictions from its global team of restaurant and beverage talent.

2025 450

2025 Beverage Fine Dining Guest Recovery 450

ChowNow

FEBRUARY 28, 2025

Since 2014, online ordering has grown 300% faster than dine-in and now accounts for roughly 40% of restaurant sales. Phone orders are prone to human errormisheard items, incorrect addresses, and unclear special requests are all common issues with manual order taking. billion in revenue. You keep more of your profits.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Modern Restaurant Management

OCTOBER 6, 2022

Happy hours can be a great way to increase foot traffic and boost sales for restaurant and bars. Not only does it attract customers during slow times , but it also boosts sales and encourages people to come back. Make a Special Menu, Don't Include Everyday Things. Change Up Happy Hour Specials Every Week.

Loyalty Program 508

Loyalty Program Social Media Point of Sale Customer Experience 508

Modern Restaurant Management

APRIL 10, 2024

According to September 2023 numbers from the National Restaurant Association , 49 percent of restaurants reported year-over-year increases in same-store sales. Adapt to Growing Price Fatigue Since the pandemic, controlling food costs has been a major challenge for restaurant operators. Full-service menu prices climbed 4.5

2023 492

2023 Point of Sale Loyalty Program 2024 492

Lavu

MARCH 28, 2025

Managing special occasion promotions is easier than ever with the best POS system features and integrated online ordering. Loyalty Programs : Built-in systems to reward customers and trigger special occasion perks automatically. For example, you could offer a 20% discount on desserts for customers celebrating their birthdays.

POS 78

POS Specials Loyalty Program Inventory 78

ChowNow

MARCH 20, 2025

Instead of manually updating prices, items, and descriptions across your website ordering and third-party delivery apps, this software allows you to make changes in one place and sync them everywhere instantly. Incorrect pricing can cut into margins, and outdated offerings can cost you canceled orders, negative reviews, and lost revenue.

Menu 195

Menu Management Management Online Ordering 195

Modern Restaurant Management

DECEMBER 10, 2021

Your restaurant’s main selling point is the food. Instead of promoting items according to price or margin, promote what your customers love. Instead of promoting items according to price or margin, promote what your customers love. Train your staff to build other taking points. Create a Conversation Trigger.

Marketing 567

Marketing SEO Front of House Website Management 567

Modern Restaurant Management

JULY 31, 2024

I’m thrilled to see our independent restaurant clients ahead of the trend, updating their menus with fall specials." " When it comes to pricing, the team at Margin Edge reports that operators and consumers should prepare to spend a bit more on items made with pumpkin puree.

Seasonal Menu 474

Seasonal Menu Point of Sale 2024 Email Marketing 474

Modern Restaurant Management

FEBRUARY 27, 2023

Different restaurant models achieve a break-even or profitability point at varying times. Increase Restaurant Sales The best way to increase a restaurant’s cash flow is to increase sales. Reviewing these numbers frequently can help to hold vendors accountable to the prices they are quoting.

Cash Management 474

Cash Management Point of Sale Inventory Email Marketing 474

ChowNow

FEBRUARY 28, 2025

Optimize Your Restaurants Online Presence Your restaurants online presence is often the first touch point for potential guests, so make it count. When done correctly, it will instantly hook guests, turning them from curious browsers into paying customers. Here are two ways to make a big impact on your local SEO. Upload high-quality photos.

2025 195

2025 Email Marketing Social Media Loyalty Program 195

Modern Restaurant Management

JULY 22, 2024

The cost of powering up restaurants’ air conditioning enterprise-wide—on top of inflation, the high price of staples like meat, and staff salaries—can dilute their financial strength at a time of significant growth. According to the National Restaurant Association, operators’ 2024 sales should exceed $1 trillion.

Equipment 493

Equipment 2024 Point of Sale Waste 493

Modern Restaurant Management

MAY 26, 2022

Since we can’t get away from rising prices and supply chain bottlenecks, we can look for new approaches that can help manage the impact. Many restaurants are doing this by raising prices, cutting costs, taking items off the menu, and making do with lean crews. Does my supplier: Tell me how to store, keep, and rotate produce.

Management 457

Management Management Webinar Seasonal Menu 457

Culinary Cues

JANUARY 23, 2021

When profit is measured in more significant profit from fewer sales then I will make a statement that may cause many chefs scratch their heads in disbelief: “Food cost percentage is far less relevant – it’s all about contribution margin.” In both cases it is sales (the top line) that sets the stage for success. SP = $5.25 /.30.

Point of Sale 450

Point of Sale Front of House Back of House Customer Experience 450

Modern Restaurant Management

JUNE 7, 2022

With gas prices over $4 a gallon, a drop in drive-thru traffic is not surprising, and our historical data shows a positive correlation. Based on survey answers, all signs point to no. If there's any sunny spot for restaurants when it comes to Gen Z, it lies in the special occasion. Is this a temporary blip?

2022 520

2022 Point of Sale 2021 Dine-in 520

ChowNow

FEBRUARY 21, 2025

While these platforms do bring in orders, they also come with the price of high commission fees, loss of customer data, and a weaker connection between you and your guests. This could be anything from a special discount on family meals to a secret menu item available only through your website or app.

Ordering 195

Ordering Email Marketing Online Ordering Social Media 195

7 Shifts

JUNE 4, 2021

Break-even point. Sales per labor hour. Ideal menu price. Your CoGSs is an essential number to have when determining your menu prices, inventory and impacts your net profit margin. You can now determine what percentage this is off your overall sales to get a picture of your restaurant's financial health.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

ChowNow

FEBRUARY 21, 2025

For operators, restaurant apps mean higher sales, greater customer retention, and smoother day-to-day operations. The restaurant industry is going mobile, and restaurant apps are at the center of this transformation. If your business isnt keeping up with the changes, you risk falling behind and not meeting modern customer expectations.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

MAY 17, 2023

Dynamic pricing on these platforms might be necessary to combat some of the lost revenue due to fees. Dynamic pricing on these platforms might be necessary to combat some of the lost revenue due to fees. Born between 1997 and 2012, Generation Z is a demographic known for being tech-savvy and socially conscious.

Loyalty Program 474

Loyalty Program Mobile Ordering Social Media Online Ordering 474

Culinary Cues

MAY 13, 2023

Oftentimes these properties boast a few a ’la carte restaurants, room service, special property events, banquets, weddings, buffets, and three meals a day in at least one of their outlets. So where will you get exposure to much, if not all of that? But, if this is not in the cards for you, then there are other ways to get to that end.

Hotels 492

Hotels Point of Sale Cash Management Training 492

Modern Restaurant Management

MAY 31, 2022

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. For example, basic point of sale (POS) systems or integrated restaurant management systems are useful digital tools that enable data reporting.

Point of Sale 491

Point of Sale POS Download Customer Experience 491

Modern Restaurant Management

MARCH 20, 2023

Identify pain points and strategize on how to resolve them There are many challenges and opportunities for those in the restaurant sector, but not all of these affect every business in the same way. The more you know about the pain points you’re struggling with—financial or otherwise—the more easily you can fix them.

Cash Management 488

Cash Management Point of Sale Consumer Goods Sourcing 488

Modern Restaurant Management

JANUARY 5, 2023

It's kind of like buying group tickets to a concert or football game, but with every next ticket you buy, they raise the price because they know you'll pay – and the supply of tickets decreases. If restaurants want more sales and expect an increase in advertising to cause a proportional increase in customers, you can do that.

Advertising 481

Advertising Point of Sale Social Media Supplies 481

Modern Restaurant Management

OCTOBER 13, 2022

Rising inflation has impacted businesses for the better part of the year, leading many to modify their menus and increase prices in the face of higher ingredient costs. A point-of-sale (POS) system can streamline the ordering and preparation processes, making it easier to improve service even during peak service.

Technology 450

Technology Loyalty Program Mobile Ordering Download 450

Modern Restaurant Management

MARCH 18, 2021

Spanish Diner in New York supersizes their specials on a wall-sized slide frieze above the bar, inviting your eye around the well-appointed space and up to the gloss black ceiling (also the underbelly of the neighborhood’s famous High Line). No other artifact in your restaurant is more capable of setting the tone or telling your story.

Back of House 474

Back of House Seasonal Menu Customer Experience Fast Casual 474

Modern Restaurant Management

APRIL 14, 2022

Anticipating and then eliminating potential customer wayfinding pain points – whether picking up food or footwear – will enhance customer experiences and brand loyalty. In line at Dunkin’, you can pick up mugs, keychains and shirts along with a French cruller and coffee. Now, it’s the same with QSRs.

Retail 474

Retail Customer Experience Online Ordering Point of Sale 474

ChowNow

FEBRUARY 12, 2025

Well show you how to leverage: Your local restaurant scene Your restaurants brand Your digital assets The community around you Then, reveal how to measure your marketing efforts so you can continuously refine your strategy and strengthen your connection with customers. Thats why a strong marketing strategy is the key to staying ahead.

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

JANUARY 13, 2020

By performing an honest assessment and diving deep into point-of-sale (POS) reporting, payroll data, online customer reviews, and various other analytics, even the most successful restaurant operators can identify areas that can be streamlined to cut costs, save time, and boost revenue in the new year. Employee time-off requests.

2020 364

2020 Website Management Online Ordering Point of Sale 364

Modern Restaurant Management

FEBRUARY 13, 2024

Not only is it a critical sales tool for the franchisor, but it also gives a prospective franchisee vital insight into the franchise opportunity and help them make an informed decision to invest. Brands with fluctuating annual sales volumes by year may want to present this information in a different chart or include different data altogether.

Document 468

Document Franchising Franchise Point of Sale 468

Modern Restaurant Management

FEBRUARY 7, 2023

Running a successful, finely-tuned takeout operation is a complex and challenging endeavor no longer relegated to businesses basing their models primarily on delivery sales. While perhaps a consistent feature of your daily business, they are not your employees.

Delivery 492

Delivery Front of House Back of House Fine Dining 492

Lavu

APRIL 4, 2025

A modern POS system for bars goes beyond just processing paymentsit helps with inventory management, staff scheduling, and real-time sales tracking. In this guide, well compare the top bar POS systems, their features, pricing, and benefits to help you make the best choice for your establishment. Pricing starts at $9.99/month.

2025 78

2025 POS Bar Point of Sale 78

Social Hospitality: Restaurants

MARCH 27, 2020

Some of the top hotel companies are offering elite status extensions and additional points to users. Offer them a special deal for a later time. Maybe you already provide them with free rooms or a discounted price, but you can go above and beyond to thank them. How did SARs or H1N1 affect tourism and what was the response?

Hospitality 454

Hospitality Marketing Travel Hotels 454

7 Shifts

OCTOBER 31, 2022

When a plan is too wordy, it tends to turn off the reader and can actually prevent them from finishing,” Lauren Fernandez adds that the business plan should be more akin to a sales document, not an A-to-Z tactical roadmap. You can't start a restaurant without a plan. But it doesn't have to be overwhelming. Table of Contents. Download now.

Point of Sale 397

Point of Sale Back of House Document Download 397

Modern Restaurant Management

JANUARY 24, 2022

Whether it’s stringing colored lights at a backyard barbecue, lining a walkway with luminaries, or creating a relaxing, mood-setting playlist to set the tone, it’s those little touches that make guests feel special, welcomed, and cared for. Yes, the importance of a good customer experience has always been key.

Technology 558

Technology Front of House Back of House Online Ordering 558

Modern Restaurant Management

APRIL 28, 2022

Launching virtual brands helps established restaurants engage new customer segments in several ways—from breaking into new dayparts to testing new products and geographical markets to driving incremental sales—and there is plenty of room in the space for newcomers, too. Breaking Into New Dayparts.

Dietary Restrictions 490

Dietary Restrictions Influencer Back of House BOH 490

The Rail

DECEMBER 2, 2024

Search and filtering options (by cuisine, price, dietary preferences, etc.). Comprehensive analytics dashboard for insights into customer preferences and sales trends. Conduct surveys or review customer feedback to pinpoint their preferences and pain points, such as menu options, delivery speed, or ease of ordering.

Delivery 147

Delivery Food Loyalty Program Food Order 147