Modern Restaurant Management

MARCH 28, 2024

Food manufacturers and retailers are embracing a whole new world of opportunities for consumer engagement that are enabled by this newer technology. Food manufacturers and retailers are embracing a whole new world of opportunities for consumer engagement that are enabled by this newer technology. What’s My Role?

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Modern Restaurant Management

SEPTEMBER 11, 2020

To get started, here are a few ways to integrate your programs seamlessly and maximize efforts around multiple-brand awareness and sales. If customers are able to tie their gift card purchase to their loyalty account where they earn points per every dollar spent, there is even more incentive to spend over the gift card value.

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Modern Restaurant Management

JUNE 10, 2021

The choices restaurants make today on how to invest in marketing and leverage various food sales channels will have profound impacts for years to come. An emerging metric of success in the restaurant analyst community will be surrounding “percent direct digital” sales.

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Modern Restaurant Management

MAY 5, 2021

CGA’s latest sales data reveal significant increases compared to performance in 2020, during one of the worst periods of decline when full lockdown restrictions were in place. The average $ sales velocity for units across America were down -6 percent compared to the week before (April 17 v April 10). The Value of Trust.

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Modern Restaurant Management

DECEMBER 31, 2024

Those priorities include increased marketing and sales efforts alongside new benefits and programs to attract and retain staff. Despite potential challenges, the industry is both optimistic, as total restaurant sales crested $1 trillion for the first time on record, and ready to pivot to continue growing.

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Modern Restaurant Management

JUNE 3, 2024

In the quaint-but-archaic world of secondhand retail, this was a huge leap! Now I have a way to easily track my purchases, and the store has a way to easily reach me for upcoming sales to get more of my business. During my time in the ecommerce field, many online retailers faced similar challenges regarding customer retention.

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Loyalty Program Coupons Customer Experience Retail 508

Modern Restaurant Management

MAY 8, 2024

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. Fewer still think it's okay for businesses to fully automate store security.

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Modern Restaurant Management

SEPTEMBER 23, 2020

Focused on the retail, services and restaurant industries, the SpotOn ecosystem offers powerful technology to small- and medium-sized businesses (SMBs) at a price they can afford. These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're SpotOn Secures $60M Funding.

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Modern Restaurant Management

FEBRUARY 15, 2021

This an excerpt from Bruce Nelson's Restaurant Management: the Myth, the Magic, the Math. Part Three – The Math. “The laws of nature are but the mathematical thoughts of God.” ” —Euclid of Alexandria. Oh yes, the math. This is usually the part that throws most restaurateurs for a loop. There is no math in ministry!”

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Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. Other top research lists how impactful the Super Bowl was for restaurants, the state of gift cards and top pizza cities. million by the end of 2023.

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Modern Restaurant Management

AUGUST 19, 2020

For BevAlc buyers, price point as a function of quality, although always important, will become crucial over the coming months and years. Finding the right balance of what local guests want, at the maximum price point and minimal cost could be the difference between surviving and closing the doors. The first important factor is margin.

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Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. March Sales Decline. Same-store sales for restaurants dropped by 28.3 Same-store sales for restaurants dropped by 28.3 percent in March.

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Modern Restaurant Management

JANUARY 18, 2021

Over the past year, many restaurants have reduced the stress of the system by having consumers order online, by phone or mobile app, while additionally offering curbside delivery at the nearest point of retail. Customers want entirely personalized shopping experiences from retail to dining. Rethink Rewards. Facilitate Frequency.

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Modern Restaurant Management

FEBRUARY 27, 2020

Key findings regarding economic conditions include: Restaurant industry sales are projected to reach a record $899 billion in 2020, with the moderate four percent growth rate mirroring general economic conditions. 2020 State of the Restaurant Industry. Opportunity lies in off-premises. Off-premises will be a prominent force of growth in 2020.

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Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. An Unpopular Year. In April, the segment’s customer transactions declined by -70 percent compared to year ago, and improved its declines to -30 percent in December.

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Modern Restaurant Management

APRIL 2, 2020

With the simplification of removing cash, restaurant owners are able to prioritize fast transactions at the point-of-sale, which can be especially important for QSR and fast-casual concepts. Sweetgreen reported the ability to process as many as 15 percent more sales an hour thanks to its cashless payment system. million U.S.

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Modern Restaurant Management

MARCH 10, 2020

One retail segment that has seen chargebacks skyrocket as a result of friendly fraud is the full-service restaurant industry. It’s been nearly five years since the coalition comprised of Europay, MasterCard and VISA (EMVCo) shifted the liability for payment fraud from the banks to the merchant. percent of their total annual revenue.

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Modern Restaurant Management

APRIL 27, 2020

Included in the document are highlights of the recently released Food and Drug Administration (FDA) Best Practices for Retail Food Stores, Restaurants, and Food Pick-Up/Delivery Services During the COVID-19 Pandemic. Each section includes a list of actionable items an operation should consider as it evaluates its safety procedures.

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Modern Restaurant Management

FEBRUARY 25, 2021

But a recent market analysis points toward a comeback in physical real estate. First, a pivot to e-commerce sales helped to facilitate online orders, deliveries, and curbside pick-up. But restaurants are an important part of a landlord’s retail ecosystem, and their interests are often aligned.

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Modern Restaurant Management

MAY 31, 2022

For example, basic point of sale (POS) systems or integrated restaurant management systems are useful digital tools that enable data reporting. While it's common for retailers to leverage an enterprise resource planning (ERP) system, it could also benefit restaurants. Everything nowadays is trackable.

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EATER

AUGUST 20, 2024

With more than 4,600 stores across the United States, Walmart is the definition of a retail behemoth. Known for its “Every Day Low Prices,” the chain is the country’s dominant grocery retailer. In 2023 alone, Walmart sold more than $264 billion in groceries, more than double the sales of its two closest competitors combined.

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Modern Restaurant Management

DECEMBER 2, 2019

Global e-gift card sales are expected to reach $300 billion in 2019 , with most of those sales occurring during the fourth quarter, and customers who opt to purchase gift cards will spend an average of $44.83 per card, according to the National Retail Federation (NRF). They were derided as lazy and impersonal.

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Modern Restaurant Management

AUGUST 31, 2022

One of the most rewarding benefits of a gift card program for restaurants is the ability to boost overall sales. Managing a gift card program comes with many nuances, and without the proper resources in place, it can seem like a large undertaking for a restaurant of any size or at any point of its lifecycle. As a result, 80% of U.S.

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EATER

SEPTEMBER 20, 2023

Robert Sanders, the study’s author, used economic models to show that if grocery retailers used dynamic pricing to adjust prices for perishable foods based on how long they’ve been on the shelves, retailers would likely dramatically curb food waste. Sanders says this isn’t to be confused with simple last-minute clearance sales.

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Modern Restaurant Management

MARCH 10, 2020

” The cashless multi-vendor open-air gastronomic market has two locations in Prague, and a total of 34 independently operated restaurants, bars and retailers. That being said, we have been starting to plan responsibly for impacts in Europe, where we see food retail starting to be affected, “ he continued.

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Modern Restaurant Management

JUNE 23, 2022

Technology has permeated the quick serve restaurant industry and job functions – from point of sale (POS) to complying with food safety standards. Restaurant and retail employees were hard to come by while the number of channels for interacting with customers multiplied. And many have risen to the occasion.

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Modern Restaurant Management

JULY 29, 2021

Cybercriminals once infected 1,025 Wendy’s point-of-sale systems to steal credit card data, resulting in a $3.4 This segmentation will minimize the number of entry points a hacker has into your systems. Cybercriminals attack restaurants for the same reason they target companies in any other industry: money.

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BNG Point of Sale

SEPTEMBER 24, 2020

Today’s point-of-sale (POS) systems have changed dramatically and are a far cry from what was available just ten years ago, leaving many businesses to ask how do the newest versions of point-of-sale systems work? A point-of-sale system is an electronic method of processing payments and housing sales data.

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Modern Restaurant Management

FEBRUARY 18, 2020

Elo’s Sonal Apte, vice president of retail and hospitality. Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Guests will demand a personalized journey when food is delivered to their door.

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Modern Restaurant Management

AUGUST 2, 2021

” TableSafe’s data align with a recent report from the National Restaurant Association stating that sales at eating and drinking places escalated in June, with total sales reaching $70.6 Rent Struggle Is Real. 35 percent of ALL small businesses in the U.S. 35 percent of ALL small businesses in the U.S. TableSafe, Inc.,

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Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able.

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BNG Point of Sale

MARCH 9, 2020

Chances are, if you’re starting a business in retail or restaurant, people in the industry will tell you to purchase a point of sale system. If you’re new to the business, a “point of sale” or POS system is a piece of technology in which hardware and software components are used to take payments from customers.

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Modern Restaurant Management

SEPTEMBER 14, 2020

Think about it from the customer’s point of view, mapping the journey every guest takes when they interact with your business, whether online, via curbside pickup, or in person when indoor dining resumes in your area. Infection control should be part of your playbook. Include measures like screening staff and guests before they enter.

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Online Ordering Kitchen Safety Food Safety Customer Experience 493

Culinary Cues

NOVEMBER 20, 2023

Every restaurant knows that once a customer walks through the door a sale of food and beverage will likely result. It’s not so true in other retail businesses where browsing is a pastime that is far less likely to result in a purchase. Any man’s death diminishes me because I am involved in mankind.”

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Modern Restaurant Management

FEBRUARY 28, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. “I found inspiration on my travels.

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Modern Restaurant Management

DECEMBER 15, 2021

However, that’s dependent on redefining the term “customer” from wholesaler and retailer to end user. That’s a total annual savings of $17,368 just by switching to a supplier that is thinking about their customers’ needs, an enormous savings for a business that may be doing $2 million a year in sales.

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Modern Restaurant Management

MARCH 22, 2023

By automating these tasks, especially in the back-of-house, employees can spend more time face-to-face with customers in the front-of-house, generating sales and improving the overall customer experience. percent in late 2022. According to research , the cost to replace a single employee could be as high as $6,000. The solution?

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