Culinary Cues

NOVEMBER 22, 2024

I came across an old quote from Phylicia Rashad (for those my age – the lead actress in the series “Fame” from many years back) that gave me another opportunity to think about the cooks that I know and have known over the past five (nearly six) decades and why I chose to stand in front of a range. Art is the basis of human expression.”

Food 413

Food Front of House Back of House Point of Sale 413

ChowNow

JANUARY 23, 2025

Regular customers make up the backbone of any restaurants sales , but if you put a group of restaurant owners around a table, the conversation inevitably focuses on growth through new customer acquisition. Sales: 80% of sales typically come from 20% of clients. Software Development: 80% of bugs often result from 20% of the code.

2025 195

2025 Loyalty Program Operations Email Marketing 195

Modern Restaurant Management

OCTOBER 19, 2021

As restaurants hire new employees, they are finding it more difficult to come across experienced workers who can also train other team members. Here I will walk through actionable tips to help you train employees and understand the basics of liquor licensing as your restaurant bounces back: Renewing Your Liquor License. ID, Please?

License 539

License Point of Sale Employee Relations Restaurant Law 539

Modern Restaurant Management

SEPTEMBER 12, 2022

As these values shift, an advanced restaurant point of sale should support multiple methods for guests to place orders. Offering modern point of sale concepts creates a better customer experience and caters to a guest’s personal preference. According to the U.S. Support a range of ordering scenarios and preferences.

Technology 531

Technology Point of Sale POS Mobile Ordering 531

Modern Restaurant Management

JANUARY 13, 2022

Provide Customer Service Training. There is a direct correlation between customer service level and staff training. The better trained your staff is, the more likely they will be highly motivated and efficient at their jobs. That boils down to employing well-trained and motivated staff who know what, what and how to do it.

Front of House 545

Front of House Kitchen Safety Customer Service Point of Sale 545

Modern Restaurant Management

DECEMBER 27, 2022

Then, you may also have more intangible costs of an unhappy customer spreading poor word-of-mouth about your restaurant, negative reviews on social media, and decreased traffic, lower sales, and customer loyalty. Train Differently (and Better) than Ever Before. Train Differently (and Better) than Ever Before.

Food Safety 566

Food Safety Audits Food Supply Food 566

Modern Restaurant Management

AUGUST 15, 2024

These options also offer contactless payment solutions and integrated point-of-sale systems which can track sales and eliminate the need for manual cashiering. These expenses include money spent on recruiting, hiring, and training new staff, and lost productivity. percent compared to other industries’ rate of 4.9

Loyalty Program 448

Loyalty Program Hiring Point of Sale Recruiting 448

Modern Restaurant Management

DECEMBER 23, 2021

Laws regarding the sale and consumption of alcohol are not established by the federal government. Failure to manage the commercial sale of alcohol could threaten the success of a business due to increased liability exposure, both criminal and civil. 31 and beyond. Don’t Be Afraid to Refuse Service.

Insurance 531

Insurance Restaurant Law Point of Sale Training 531

Modern Restaurant Management

JUNE 9, 2022

But independently owned, more agile operations can out-maneuver big brands by leaning on their point of sale (POS) platforms to increase sales and expand their client bases. You can also compare scheduled versus actual labor reports for a specific date range and weigh sales dollars against labor dollars.

Front of House 490

Front of House Point of Sale POS Online Ordering 490

ChowNow

MARCH 27, 2025

Without KPIs, spotting inefficiencies in your workflow is nearly impossibleleaving you without the data needed to make informed decisions and grow your online sales. For example, train kitchen staff to prepare orders in the order they were received. Staff training: Ensure employees double-check orders before sealing bags.

Delivery 195

Delivery Online Ordering Loyalty Program Food 195

Modern Restaurant Management

APRIL 29, 2021

While staffing has always topped the list of restaurant owner/manager pain points, it now seems to be at crisis proportions. March restaurant sale surged 36 percent year-over-year and nearly reached 2019 levels. And the situation isn’t likely to improve soon as more competition in the battle for talent is anticipated.

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

EATER

MARCH 25, 2025

At this point, theres no denying that Keith Lee is among the countrys most influential food critics. Now, hes taking his restaurant advocacy one step further with a new partnership with point-of-sale platform Toast. From training for a fight, to food that you have to buy, to training equipment, you pay for all of that.

Social Media 246

Social Media Small Business Front of House Point of Sale 246

Modern Restaurant Management

JUNE 26, 2024

The popularity of drive-thru continues as sales are up 30 percent since 2019. An intuitive content management system (CMS) empowers you to feature the right items and promotions at the right time of day to boost sales. At leading restaurant chains, drive-thrus can account for 70 percent of sales or more , so every second counts.

Seating 437

Seating Mobile Ordering Point of Sale Customer Experience 437

Modern Restaurant Management

FEBRUARY 15, 2022

Not only do they need to be aware of challenges that kitchen staff are facing and adapt accordingly, they are also the main point of guest interaction for on-premise dining. Digital Ordering to Eliminate Friction Points for Cashiers. At full-service restaurants, servers are responsible for crucial tasks.

Technology 563

Technology Loyalty Program Fast Casual Email Marketing 563

Modern Restaurant Management

DECEMBER 2, 2022

Training must take place and periodically measuring their performance is critical in making sure the restaurant is running smoothly. Modern point-of-sale systems will generate analytics on each employee so you can create actionable insights. As a manager, hiring an employee doesn’t mean your job is over. Setting Goals.

Management 474

Management Management Point of Sale Front of House 474

Modern Restaurant Management

APRIL 1, 2022

While customer data was not exposed, the company’s operations, including corporate email and point of sale systems, were affected. The ransom is “double headed” – pay up to get an encryption key so you can recover your data and pay up to keep the attacker from releasing your stolen data for sale on the dark web.

Operations 601

Operations Point of Sale POS Small Business 601

Modern Restaurant Management

APRIL 12, 2023

One of the most important sources is a restaurant’s POS system, or point-of-sale system. Merchants use the collected data to manage sales, generate labor reports, track inventory and even keep an eye on customer reviews. At the heart of this science is data. The answer lies in restaurant analytics.

Point of Sale 491

Point of Sale POS Inventory Customer Service 491

The Rail

NOVEMBER 22, 2024

A huge part of this experience is the customer service they receive at every contact point within the restaurant – and even after they’ve left. Invest in Staff Training The cornerstone of excellent customer service is a well-trained team.

Customer Service 130

Customer Service Loyalty Program Customer Experience Point of Sale 130

Modern Restaurant Management

SEPTEMBER 27, 2023

Finding, training, and retaining quality staff is a constant challenge in today’s job market. For restaurant owners, there are a number of issues in their workplace keeping them up at night and hindering them from successfully managing and operating their restaurant efficiently.

Cash Management 519

Cash Management Restaurant Law Food Safety Point of Sale 519

Culinary Cues

MAY 13, 2023

If you want to build an understanding and even a level of competence with a variety of specific skill sets then clubs, resorts, and hotels may be the only place where that can happen. [] VOLUME: A very busy, well-branded restaurant might generate 5of 6 million in annual sales, where a club or hotel can easy boast four or five times that volume.

Hotels 504

Hotels Point of Sale Cash Management Training 504

Modern Restaurant Management

DECEMBER 1, 2021

Perhaps you’re a large restaurant chain that has locations all over the country? If you fit into any of these categories and you’re wondering why restaurant technology is a worthwhile investment, then keep reading. Let’s review how restaurant technology can assist you with your daily operations. Front-of-House.

Technology 508

Technology Front of House Back of House Point of Sale 508

Modern Restaurant Management

MAY 24, 2024

It increases the restaurant sales and builds a loyal customer base. Hence, we need to understand the key aspects of developing a loyalty program to increase restaurant sales and explore the ways that can be adopted. How can you keep customers returning to your restaurant when so many choices exist?

Loyalty Program 438

Loyalty Program Point of Sale Email Marketing Customer Experience 438

Culinary Cues

AUGUST 31, 2020

Rest assured, at some point restaurants will rise up again, clubs and hotels will measure success based on occupancy and food service activity, and the position of “chef” will be center stage in driving sales and measuring profitability. I am the chef” has oftentimes been a statement that points to his or her authority over others.

Leadership 471

Leadership Point of Sale Training Coaching 471

Modern Restaurant Management

DECEMBER 31, 2024

Those priorities include increased marketing and sales efforts alongside new benefits and programs to attract and retain staff. Despite potential challenges, the industry is both optimistic, as total restaurant sales crested $1 trillion for the first time on record, and ready to pivot to continue growing.

Franchising 221

Franchising Franchise 2024 Mobile Ordering 221

Modern Restaurant Management

MARCH 9, 2023

Spirit sales are 153 percent higher than usual over the holiday weekend, and it’s the number one beer drinking holiday. Understand Your State’s Dram Laws Laws regarding the sale and consumption of alcohol are not established by the federal government. The door staff is the first point of contact for patrons.

Bar 450

Bar Insurance Restaurant Law Point of Sale 450

Goliath Consulting

JULY 8, 2020

With modified inventory procedures, increased communication and planning, and appropriate training, bar managers can rein in the uncertainty and provide their guests and staff with a consistent product. Do your sales reps have any feedback on short-term availability of the product? We all know the one.

Supplies 392

Supplies Bar Management Management 392

7 Shifts

NOVEMBER 27, 2024

But when the Bobes opened their fourth location in 2017, they reached a breaking point. There was no learning curve — they found the app easy to use and easy to train their managers on. Only Bobes are allowed to learn the secret recipe for Bobe’s Pizza dough, which Billy Bobe cooked up in 1954 after serving as a chef in the army.

Website Management 195

Website Management Communication Point of Sale Coaching 195

Modern Restaurant Management

SEPTEMBER 3, 2024

By focusing on key technologies like point-of-sale (POS) systems, local dining businesses can maximize their investments and position themselves for success in a digital-driven industry. The right restaurant technology is essential to make it all happen.

Loyalty Program 458

Loyalty Program POS Online Ordering Customer Experience 458

Modern Restaurant Management

JULY 29, 2020

Determining your own standards allows you to focus on specific data points, especially data points unique to your business. For large-scale restaurant operations, now is the time to double down on stringent standards, good customer communication, and consistent application of your standards. Define Data-Based, Measurable Standards.

Front of House 539

Front of House Management Management Franchise 539

Modern Restaurant Management

APRIL 27, 2020

“By combining this guidance with a restaurant’s existing policies gleaned from the FDA Food Code, ServSafe training, and recommendations from local health officials, they can help secure a safe opening,” said Sherman Brown, executive vice president, training and certification. Employee health.

Food Safety 578

Food Safety Document Guest Recovery Download 578

Modern Restaurant Management

OCTOBER 30, 2020

percent per year, then you’ve spent around 34K per year on training alone. In all likelihood, you already have a robust tech stack that might include a kitchen display system (KDS), a r estaurant management platform for your front-of-house needs, or a point of sale system. Before global lockdowns, the U.S. The Investment.

Front of House 493

Front of House Back of House Point of Sale Technology 493

Modern Restaurant Management

MAY 31, 2022

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. For example, basic point of sale (POS) systems or integrated restaurant management systems are useful digital tools that enable data reporting.

Point of Sale 491

Point of Sale Download POS Customer Experience 491

Modern Restaurant Management

FEBRUARY 7, 2023

Running a successful, finely-tuned takeout operation is a complex and challenging endeavor no longer relegated to businesses basing their models primarily on delivery sales. While perhaps a consistent feature of your daily business, they are not your employees.

Delivery 492

Delivery Front of House Back of House Fine Dining 492

The Rail

NOVEMBER 15, 2024

A modern point of sale (POS) system utilizes modern technology that can help streamline your business operations and improve the guest experience. By integrating it with your other systems, you are able to grow your restaurant and manage your inventory, employees, and sales data with ease.

POS 130

POS Cash Management Point of Sale Customer Experience 130

Modern Restaurant Management

OCTOBER 7, 2024

It’s also become a boost to top-line sales. Because each person is different and may not have been trained well in food preparation, the level of waste can be extremely high. History will show that COVID was the line of demarcation for the hospitality industry in the 21st century. This is a trend I hope will go away.

2025 474

2025 Loyalty Program Waste Compost 474

Modern Restaurant Management

SEPTEMBER 6, 2022

Laws regarding the sale and consumption of alcohol are not established by the federal government. Failure to manage the commercial sale of alcohol could threaten the success of a business due to increased liability exposure, both criminal and civil. Unsurprisingly, a survey of NFL fans shows they drink more when their team loses.

Bar 450

Bar Insurance Restaurant Law Point of Sale 450

Modern Restaurant Management

MAY 4, 2021

Cloud-based labor management software uses predictive algorithms to analyze historical sales data to create optimized schedules based on the labor needs during different times of day and days of week. Many operators are still relying on their general managers’ gut feelings when it comes to schedule creation and enforcement.

Management 547

Management Management Point of Sale 2000 547