Modern Restaurant Management

FEBRUARY 10, 2021

Referring to your gluten-free menu on your “About” page is a good place to start. Make Gluten-Free a Part of Your POS. Even if you don’t have a digital POS system, you can still order rolls of stickers printed with “GF” or “Gluten Free” to distinguish gluten-free orders.

Marketing 452

Marketing Social Media Online Ordering Demo 452

7 Shifts

OCTOBER 28, 2024

Total New Customers refers to how many new customers your restaurant gains during a specific period because of your marketing efforts. Many restaurants use POS systems that can differentiate between new and existing customers based on payment methods or loyalty program sign-ups. Another effective strategy is personalized marketing.

Loyalty Program 195

Loyalty Program Fast Casual Social Media Email Marketing 195

7 Shifts

NOVEMBER 14, 2024

First, you must have a dedicated training plan for cashiers that covers using the POS system, handling payments, and managing customer queues to reduce wait times during peak hours. These tools serve as a reference for restaurant employees, ensuring they know what’s expected of them and how to perform their duties.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

The Eat Restaurant

MARCH 13, 2025

Choose the type of customers you want to refer others and decide on incentives to motivate them. Finally, use a POS system or CRM tools to track referrals and reward participants efficiently. Ensure that your bank account is set up in your POS system or CRM tools to facilitate direct deposit payments for referral bonuses.

Loyalty Program 78

Loyalty Program Reference Customer Experience POS 78

Modern Restaurant Management

DECEMBER 12, 2022

The two main mitigations for restaurants are simple: Invest in the POS technology to take Chip and Pin and Contactless payments. As POS provider Sunday says , this “take(s) the weight of CNP payment off of most restaurant owners’ shoulders.” However, they’re not being entirely phased out until 2033.

Customer Service 547

Customer Service Presentation Food Order Online Ordering 547

Harbor Touch

MARCH 18, 2025

Check references carefully and run quick trials. A solid POS handles payments and reports smoothly, cutting end-of-night stress. A robust bar and restaurant POS system can simplify thislearn more at Harbortouchs bar and restaurant POS page. Use a notebook or a POS like SkyTab to track it. Busy seasons demand more.

Management 148

Management Management Seasonal Menu Cash Management 148

Modern Restaurant Management

JANUARY 3, 2025

Another quick-service project – a specialty coffee concept of just 400 square feet – meticulously mapped staff movement patterns, positioning the coffee preparation station exactly two steps from the POS system. These designs prove that modest size doesn't mean sacrificing functionality or the customer experience.

Fast Casual 251

Fast Casual 2025 Design Customer Experience 251

7 Shifts

SEPTEMBER 16, 2021

You won't be able to refer to your previous restaurant opening playbook and follow it to the letter. The benefits of this decision include relying on a proven business model, which will ease the opening and operating process, as you'll be able to refer to what worked (and what is working) at your original location. POS System.

Management 370

Management Management Document Hiring 370

Modern Restaurant Management

JUNE 30, 2020

In fact, the illustration below was based on POS data collected from a Starbucks cash register in Chicago, plus time and motion studies conducted by the lean team. The lean team referred to these decisions as “calling the play. We had drawn work sequences before, but this was different.

Management 453

Management Management Cash Management Beverage 453

SpotOn

OCTOBER 14, 2024

The POS system is a restaurant's command center. If you run a restaurant, you know this, so you're probably weighing the many options for POS systems carefully. There are the features, support, hardware, and software, upfront POS hardware costs, and monthly subscription fees. What does a POS system do?

POS 52

POS Loyalty Program Website Management Cash Management 52

Modern Restaurant Management

MAY 11, 2022

Communications in GoVentory are two-way, with distributors supplying order guides and invoices, and restaurants placing new orders through the app and uploading the inventory to the Subway POS.

Inventory 547

Inventory Management Management Food Supply 547

ChowNow

OCTOBER 17, 2024

There are sections to remember and availability to reference. By integrating your POS system, scheduling software can pull sales and labor data to forecast sales. 7shifts integrates with 30+ POS systems , and saves managers up to 14 hours on scheduling every month. Ready to ditch the spreadsheets?

Coaching 195

Coaching Recruiting POS Communication 195

7 Shifts

MAY 13, 2021

There are sections to remember and availability to reference. There are schedules on a spreadsheet, sales inside your POS, time and attendance in a time clocking app , or also in your POS. With the right integrations, scheduling software enables you to pull in sales data from your POS and track it against your labor hours.

Document 418

Document 2000 POS Take-out 418

Modern Restaurant Management

FEBRUARY 4, 2022

For restaurant owners, this structure means much lower overhead costs, no service staff, using ghost -kitchen POS system, and delivery-only ordering. Ghost kitchens of 2019 almost exclusively referred to restaurants that worked only through third-party delivery services.

2022 547

2022 Customer Service Online Ordering Website Management 547

7 Shifts

NOVEMBER 3, 2021

This means access to things like: Unauthorized access to POS data. The most important ones for restaurateurs and operators to be aware of are: POS Data. As the tech heart of most restaurants, the POS is the most important thing to lock down to ensure that your restaurant cybersecurity is airtight. More on this below!).

POS 370

POS Audits Loyalty Program Information 370

7 Shifts

NOVEMBER 17, 2020

Managers can refer back to these forms to see who has grown the most to make promotions accordingly, or to see whose progress has stagnated if they have to make the difficult decision to let team members go. Employees can refer to evaluation forms to track their progress and set professional development goals.

Point of Sale 370

Point of Sale Download Communication Reference 370

Embrace the Suck

APRIL 26, 2020

Cost of goods (COGS) sold refers to the cost required to create each of the food and beverage items you sell to guests. Another Note: Most modern POS systems have CRM built into their platforms today. If you’re not using your restaurant’s POS system to engage more with your guests, take a time out and go sit in the corner!

Cash Management 439

Cash Management Point of Sale Inventory Bar 439

Goliath Consulting

APRIL 19, 2019

This refers to those who for personal reasons choose not to use banks or to those who are unable to establish bank accounts. Increased Prices, Employee Morale, & POS Failure. In this case, if there is any POS failure, all business ceases. References: • [link]. • [link]. • [link]. • [link]. • [link].

Loyalty Program 262

Loyalty Program Reference Customer Service Customer Experience 262

7 Shifts

DECEMBER 17, 2020

Customer retention refers to a restaurant’s ability to retain, or keep, the existing customers that it has. For full-service restaurants, many POS or reservation systems can also help collect data for you. Usually integrated via your POS, digital programs give a lot of flexibility as to how customers can receive rewards.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Modern Restaurant Management

NOVEMBER 19, 2019

Cloud Kitchen / Virtual Kitchen / Ghost Kitchen – they are all referred to by different names, but the concept is very evident in the names. So the online menu should be curated and laid out properly, while also reflecting the in-store menu stored on the POS systems. Every restaurant has a back of house and a front of house.

Delivery 364

Delivery Front of House Back of House Mobile Ordering 364

7 Shifts

APRIL 29, 2021

Work with your POS partner to see how they can assist in getting the applications sent as soon as possible. Legal and other matters referred to in this article are based on 7shifts' interpretation of laws existing at the time and should not be relied on in place of professional legal advice.

Restaurant Law 370

Restaurant Law Document Brewery Point of Sale 370

7 Shifts

AUGUST 19, 2020

It will be everyone’s (new and existing employees) guide for instructions, processes and all the answers to common questions, while being a great reference point to ensure staff feel engaged and supported. Detailed instructions on how to use the POS system. Anyone can create a test or questionnaire with Google Forms.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

7 Shifts

DECEMBER 11, 2019

One way to simplify this is through integrated restaurant technology, such as POS and employee scheduling software. Example: Wendy’s When one of Wendy’s largest franchisees would not agree to adopt a universal POS system, Wendy’s sued the operator of the 152 locations.

Franchise 435

Franchise Franchising Email Marketing Communication 435

SpotOn

FEBRUARY 26, 2025

For weekly or more in-depth reporting, accounting software that integrates with your POS system is recommended.  Your P&L line items should be consistent with the ones on different platforms—POS, inventory management, and accounting software. Those sales line items should match the ones in your POS reporting.

Point of Sale 89

Point of Sale License Insurance POS 89

Lavu

MARCH 13, 2025

POS Integration : Sync hours and tips directly from your POS system. Top Options: Lavu Payroll : Free for Lavu POS users, offering automated processing and tip management. Integrated into the POS Homebase : Includes time tracking, scheduling, and basic payroll features. Not purpose built for restaurants.

Tip Distribution 78

Tip Distribution Employee Relations POS Restaurant Law 78

7 Shifts

AUGUST 21, 2024

For example, you can facilitate communication between your front-of-house and back-of-house teams through your restaurant’s POS. A new cook’s knowledge of your restaurant’s recipes is reinforced when he references the recipe book. Concepts can be further reinforced through online learning.

Communication 370

Communication Front of House Back of House Mobile Ordering 370

Goliath Consulting

JUNE 30, 2020

Anti-Microbial POS Screens and other device surfaces may be another component of using digital menus (3). References: (1) [link]. (2) “Restaurants should look to providing an option for a guest to pull up the menu on their own device as well as look to leverage digital menu board technology wherever possible.” 2) [link]. (3)

Kitchen Safety 349

Kitchen Safety Food Safety Front of House Back of House 349

Goliath Consulting

SEPTEMBER 27, 2020

POS systems that manage inventory and purchasing capabilities are already well established by now, but we expect AI to optimize these capabilities with the use of RFID (Radio Frequency Identification) tags which use electromagnetic fields to identify and store information about the object the tag is affixed to. References.

Technology 397

Technology Mobile Ordering Food Safety Customer Service 397

7 Shifts

AUGUST 27, 2020

Don’t forget your systems also include your POS and shift scheduling software , so use our free guides to explain the different technology your employees will use. Then you don’t have to peer over their shoulders waiting for them to hit a wrong button.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

7 Shifts

AUGUST 2, 2024

Below are some key restaurant metrics you should be tracking for your restaurant: Cost of goods sold (COGS) The cost of goods sold refers to the amount it costs to produce an item on your menu. Table turnover rate The table turnover rate refers to the number of times you have served new customers at the same table. Price: Lite - $9.50/month,

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

7 Shifts

NOVEMBER 12, 2020

Admin: Filling out employment paperwork and receiving access to tools like the employee timekeeping portal, employee email, POS, and security system. Give out hard copies and make digital copies accessible on a cloud storage system so that staff can easily reference them. Learning general guidelines and procedures.

FOH 307

FOH Food Safety BOH Customer Service 307

7 Shifts

MAY 31, 2021

The term ‘restaurant operations' refers to the process by which a restaurant is run. The term can refer to the logistics of any and all tasks in a restaurant, including its finances, its kitchen, its staff, and its service model. If so, the server takes it and sends it to the kitchen ASAP by entering it into the POS.

Operations 363

Operations Inventory Hiring Customer Service 363

Culinary Cues

MARCH 9, 2021

This is a place where the pressure of the clock still exists, where orders off the POS seem to stream just as relentlessly, and where impatient servers tap their shoes and stare just as mercilessly as they do on the hot line. This is the home of Garde Manger, or pantry, or simply – the cold kitchen.

Presentation 415

Presentation Fine Dining Seasonal Menu Design 415

SpotOn

JUNE 18, 2024

Not to mention, I've just been scribbling the order in chicken scratch on a notepad, which I'll then take another 4 minutes to plug into the restaurant POS system (if it's decipherable, that is). You can take full advantage of the minutes you'd spend walking to the POS and instead focus on menu description and upsells.

POS 98

POS Customer Experience Customer Service Take-out 98

Deliverect

FEBRUARY 12, 2020

One which certainly cannot be overlooked is the POS system. What is a POS system? A POS system , in full a "point-of-sale system", is the heart of a catering business. A POS system streamlines operations and gives you a clear overview of your restaurant’s financials. Here too, a POS system can make your life a lot easier.

POS 92

POS Point of Sale Restaurant Law Customer Experience 92

Lavu

NOVEMBER 30, 2024

How to track costs : Use tools like POS systems to record prices, calculate recipe costs, and update data regularly. Cloud-based POS systems like Lavu are a popular choice because they combine inventory management with real-time cost tracking. Integrating your POS and accounting systems can also help.

Seasonal Menu 78

Seasonal Menu Waste Inventory Cash Management 78

Culinary Cues

JULY 23, 2022

We remember those days prepping an impossible amount of food for service, working a hot line with sweat rolling down our backs, flames looking for every opportunity to burn the hair off your arms, the relentless ticking of the POS printer, a board filled with dupes, and your mise en place getting dangerously low.

Employee Relations 405

Employee Relations Workshop Events Social Media 405