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Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part One

Modern Restaurant Management

I’m happy to say it’s come back, with people holding big business and social events again. Social media, email, and digital ads became lifelines—helping small businesses stay visible and build relationships through personalized messages. Ultimately, customer expectations set the pace for technological adoption.

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How to Hire Gen Z for Your Restaurant

Modern Restaurant Management

Think about it like this: just as your POS system predicts your inventory needs based on past sales, today's job seekers expect platforms to understand their skills and interests, then match them with the right opportunities. .” That's right – a blank search.

Hiring 332
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From Empty Tables to Full House: Expert Advice on Avoiding Restaurant No Shows

Modern Restaurant Management

Businesses can now utilise reservation platforms that seamlessly integrate booking, point-of-sale (POS), and customer management systems. These links can be sent via SMS, email, or social media, creating a smooth and convenient experience for both businesses and customers.

Book 385
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How to Find the Target Market for Your Restaurant

ChowNow

Lifestyle Choices: Do they prefer fast, casual meals or long, social dining experiences? Your POS system, online ordering system , and customer feedback hold valuable insights: POS & Sales Data: Identify top-selling menu items, peak dining times, and average spending per customer. How Are They Marketing?

Marketing 195
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Why Restaurants Need an ‘Always On’ Approach to Marketing

Modern Restaurant Management

" For cost-effective marketing, Chirone advises operators to leverage social media channels such as Yelp and local Google ads, utilize email and seek out local partnerships. "You The right POS system can help you pull key performance indicators (KPIs). The right POS system can help you send surveys and prompt reviews.

Marketing 471
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How to Calculate and Optimize Your Restaurant’s Customer Acquisition Cost (CAC)

7 Shifts

For example, if you run a social media campaign or pay for online ordering integrations, all of these contribute to your overall marketing expenses. Many restaurants use POS systems that can differentiate between new and existing customers based on payment methods or loyalty program sign-ups.

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Why ORM Matters for Restaurants

Modern Restaurant Management

Many depend on social media reviews and posts about a particular restaurant before deciding whether they will dine there or not. Nearly half of your market depends on social media comments for their restaurant reviews. If you’re using social media listening tools, what does a search for your brand name generate?