Culinary Cues

FEBRUARY 5, 2025

This is not the normal amount of angst that has been present for decades fickle customer tastes, rising cost of goods, changing demographics, or escalating rents; there are far deeper concerns that make everyone scratch their heads in wonder. Theres plenty of fear and loathing going on in the restaurant business.

Fine Dining 232

Fine Dining Food Supply Customer Service Recruiting 232

Modern Restaurant Management

NOVEMBER 24, 2020

Recruiting the right people and investing in them from day one can save you the hassle of finding new people every 6 months. While COVID-19 may have presented additional challenges to the restaurant industry, we hope these tips can help restaurants continue to be agile and resourceful in the face of adversity.

Cash Management 576

Cash Management Social Media Seasonal Menu Food Truck 576

Modern Restaurant Management

JUNE 3, 2021

Staffing presents a huge challenge for restaurants trying to go back to full employment following the pandemic. Host a hiring party : Make recruiting memorable. Ask current employees to help recruit. Kitchen and front-of-house employees are simply harder to find. Think and act outside the norm.

Ordering 448

Ordering Front of House Hiring Recruiting 448

Modern Restaurant Management

DECEMBER 22, 2020

Though recovery may take time, a new report confirms the strength of entrepreneurialism and grit of small business owners, including restaurants, who remain optimistic that their businesses will overcome any present and future obstacle with the right resources and preparedness. Changing their hiring and recruiting processes (47 percent).

Small Business 449

Small Business Cash Management Webinar Recruiting 449

The Rail

APRIL 6, 2025

Long-term profitability depends on good retention policies, particularly considering that recruiting new clients usually costs five times more than maintaining current ones. By Destiny Clarkson, Contributor As much as meal quality, guest retention determines the success of a restaurant.

Guest Recovery 130

Guest Recovery Loyalty Program Consumer Goods Customer Service 130

Modern Restaurant Management

DECEMBER 30, 2020

From selling groceries, to prepping cook at home meal kits, to cocktails to-go, the hospitality industry has stepped up to the challenges presented by responding with creativity and resourcefulness. The pivoting we’ve seen across the industry throughout 2020 has been, in one word, impressive.

2021 563

2021 Marketing Food Safety Back of House 563

Culinary Cues

MAY 13, 2023

Want to learn about cold charcuterie, more about a full array of cheese, platter design and presentations, making centerpieces, buffet set-up, cold sauces and dressings, marination, and fermentation, etc.? Then the choice to work in hotels, resorts, and clubs is your best option.

Hotels 484

Hotels Point of Sale Cash Management Training 484

Modern Restaurant Management

AUGUST 15, 2023

Resourceful by nature, Deane has embraced recruiting from new programs at local tech colleges specifically designed to prepare restaurant workers. However, historical industry patterns skew heavily towards on-the-job trials by fire for entry-level candidates who don’t necessarily plan on sticking around.

Food Supply 419

Food Supply Recruiting Education Influencer 419

Modern Restaurant Management

SEPTEMBER 27, 2024

Staff retention struggles However, recruitment issues aren’t the only factor contributing to staff shortages. To avoid hiring shortcomings, Expert Market recommends business owners focus on implementing effective recruitment strategies. Recruitment costs in food services rose by 13.10 The year-over-year increase of 21.64

Food Truck 251

Food Truck Fast Casual 2024 Food 251

Modern Restaurant Management

DECEMBER 31, 2020

Chinese American food presents an opportunity for reinvention, offering people the tastes they know and love but with a bit more transparency to ingredients and where they come from. – We’re excited to see more variety and specialization in Indian food, presenting a bounty of flavors and dishes from all over the country.

2021 508

2021 Hotels Airlines Guest Recovery 508

ChowNow

MARCH 14, 2025

Constantly recruiting and training new employees is both costly and disruptive. Use checklists and quality control measures to maintain consistency in food presentation and service. Heres how to tackle some of the most common issues restaurant operators face. Provide ongoing training to ensure staff understands service expectations.

Operations 195

Operations Management Management Front of House 195

Culinary Cues

OCTOBER 4, 2022

What is most distressing is that once you are accepted into the silo it is nearly impossible to change a person’s position on any topic even when indisputable facts are presented. “My We know that civility is still present, we simply need to embrace it, acknowledge it, and practice it. Tom Brokaw. Give it a try.

Supplies 441

Supplies Healthcare Presentation Restaurant Law 441

Modern Restaurant Management

DECEMBER 31, 2024

Restaurant leaders expect waves in the year ahead, with 32 percent pinning recruitment and retention as their top challenge, 27 percent most concerned about rising food costs, and 21 percent flagging sales volume as the main hurdle.

Franchise 221

Franchise Franchising 2024 Mobile Ordering 221

7 Shifts

DECEMBER 27, 2019

Recruitment ($1,172.80): Expenses in this category are linked to the payroll spent on the person who is responsible for conducting hiring activities, like writing a job description and sifting through applications, and the costs associated with posting and advertising a job.

Hiring 360

Hiring Front of House Customer Service Customer Experience 360

Gecko Hospitality

DECEMBER 15, 2022

When you are recruiting talent for your business, you learn that people come in different shapes, sizes, education, and experience. These differences between members of generational groups in the hospitality workplace call for new industry-specific strategies in recruiting. The Recruiting Challenges. Understanding Generations.

Recruiting 75

Recruiting Hospitality Hiring Website Management 75

7 Shifts

DECEMBER 3, 2019

Step 1: Audit Your Current Location(s) Before you start planning for your future, take a look at your past and your present. Read on for our actionable, step-by-step process on how to expand your franchise. On the surface, your franchise may seem like it’s doing fine—maybe even great!

Franchise 368

Franchise Franchising Audits Point of Sale 368

7 Shifts

JANUARY 31, 2024

A better description might be a balancing act that presents new and unique challenges every day. For example, you might have to take a larger role in candidate sourcing, recruiting, hiring, onboarding, and even the firing process than you might expect. Managing a restaurant is a delicate routine—if we can even call it a routine.

Management 397

Management Management Kitchen Safety Front of House 397

EATER

MAY 31, 2024

An investigation by the Sacramento Bee, for example, revealed that the gas utility SoCalGas actively recruited Chinese American restaurant owners to advocate against electrification policies in Southern California. Yet some chefs like López-Alt say that the shape of the wok presents another obstacle to using induction.

2019 307

2019 Government 2006 Hotels 307

EATER

NOVEMBER 21, 2022

The app is currently populated mostly with coffee shops, doughnut shops, bakeries, panaderias, bagel shops, and the occasional pizzeria (a representative says the company is actively recruiting new stores, which they do over the phone or email in order “to have great conversations with businesses about the issue of food waste.”)

Waste 349

Waste Consumer Goods Food Truck Front of House 349

Open for Business

AUGUST 10, 2023

Here’s how to hire great employees, with tips for recruiting and retaining staff for a restaurant. Recruiting for restaurants works best when you can reach as many potential employees as possible. Forbes has some great tips for writing job descriptions, plus recommendations for job boards to help you recruit from diverse communities.

Hiring 167

Hiring Recruiting Reference Website Management 167

Ken Burgin

NOVEMBER 8, 2021

So why do so many of these operators ‘think small’ when it comes to recruitment, pay and conditions? It just doesn’t work in the race for talent… It’s time to flex your advantages when it comes to recruitment – you can offer ‘the best job in town’ if you re-organise and think large.

Recruiting 68

Recruiting Hotels Training Small Business 68

7 Shifts

OCTOBER 30, 2019

We’re better at training than we are at recruiting. Instead of just reading a list of values to your team, why not create a game out of the presentation? By turning the meeting into an interactive presentation, employees will be more engaged and will therefore memorize the values more easily. Jim Sullivan, Restaurant Consultant.

Hiring 283

Hiring Training Customer Experience 2010 283

7 Shifts

JUNE 16, 2022

10:30 am: Improving recruitment and retention. 11:30 am: Debrief and present findings. For example, one half-day meeting of an FAC may look like this: 9:00 am: Meet, network, and breakfast. 9:30 am: Navigating the brand's upcoming marketing campaign. 12:00 pm: Lunch and open discussion. 1:00 pm: Dismissal.

Franchise 370

Franchise Franchising Communication Front of House 370

Modern Restaurant Management

DECEMBER 31, 2019

As such, a big focus in 2020 will be on how to find, recruit and keep team members. Integrating all of these new platforms and technologies so that they work together seamlessly will present both a tremendous challenge and opportunity. Recruiting Platforms. Flame Broiler Marketing Manager Daniel Lee. Jonathan Duarte of GoJobs.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

The Rail

OCTOBER 7, 2022

Over 35% of restaurant owners and operators state that training new food handler recruits is a major operational challenge. Classroom training involves the use of visual-heavy teaching material, such as presentation, posters, and equipment. Operational challenges. Some common features of classroom style training are: Visual aids.

Food Safety 219

Food Safety Training Kitchen Safety Food 219

Modern Restaurant Management

JUNE 12, 2020

To shine the spotlight on the immediate opportunities that exist for all Americans to find employment at franchised restaurants of an iconic brand that holds a unique place in people’s daily lives, Dunkin’ is launching its first-ever national advertising campaign aimed at recruitment.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

The Rail

DECEMBER 16, 2022

According to the National Restaurant Association, 72% of operators see recruitment and retention as their biggest challenge. Stay tuned as we present our restaurant industry predictions for the upcoming year. Churn rate is about 20% above pre-pandemic levels. COVID played a big part in the current labor market. What Will 2023 Bring?

2022 289

2022 Seating 2023 Consumer Goods 289

Modern Restaurant Management

AUGUST 28, 2020

KitchenAid brand presents "A Woman's Place," a documentary short, now streaming on Hulu, place clip at top. James Beard Foundation Mentorship, presented by KitchenAid, is designed to empower and engage a network of culinary leaders. In turn, managers can recruit at the push of a button.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

Modern Restaurant Management

NOVEMBER 2, 2021

It started with an overhaul of existing branding, packaging and restaurant design for its national franchise stores and then followed with the recruitment of a seasoned senior leadership team. The award was presented to RBA at the National Arby’s Convention in Denver last month. 1 coffee hub in Tennessee,” Cody Rothwell.

Franchise 450

Franchise Franchising Leadership Beverage 450

Hot Schedules

MARCH 29, 2021

We asked Assen to share one piece of advice to people interested in a PO role: “My sister actually gave me a present when I got promoted to a Product Owner – a book, which I strongly recommend to both present and future POs.

Technology 148

Technology Insurance Healthcare Employee Relations 148

7 Shifts

SEPTEMBER 26, 2022

Cleanliness impacts both presentation and safety in a restaurant, and is thus one of the restaurant skills that will most impact the customer experience. 6 seconds is all you have, on average , to impress the recruiter. Restaurant work is more physically demanding than one might expect, so stamina and endurance are key. Cleanliness.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

ExactHire - Restaurants

FEBRUARY 21, 2022

Let’s talk about the area where we, HR Professionals, may need extra support now–recruiting and hiring. Hiring with QR codes–or using them in your recruitment process–can be the catalyst that amplifies your applicant volume. Hiring with QR Codes. By hiring with QR codes! How and Where to Use QR Codes for Hiring.

Hiring 98

Hiring Recruiting Tip Distribution Communication 98

ExactHire - Restaurants

DECEMBER 9, 2022

Successful high-volume recruitments rely heavily on efficient application screening. This means having a screening plan in place before recruiting begins. Misalignment is the source of all problems in recruitment and onboarding exercises. A prime concern for employers is recruiters failing to examine their resume databases.

Hiring 98

Hiring Recruiting Customer Experience Management 98

Modern Restaurant Management

DECEMBER 28, 2020

all present new usage occasions which will be as valuable as any new product in the near future. There are huge opportunities for restaurants to use advertising, direct mail and promotional offers to initiate trials and hook/recruit new customers. Delivery/ mobile pickup/ new product categories/ family meals etc.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

Modern Restaurant Management

MARCH 16, 2020

Technology adds extra spice in recruiting and retaining employees – A restaurant’s staff plays a huge role in customer experience. Being able to offer employees advanced technology gives a restaurant a competitive edge and helps recruit top talent at a local and corporate level. Mobile POS terminal segment will gain 3.6X

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

Modern Restaurant Management

AUGUST 2, 2024

Looking at potential top challenges for the rest of the year, 38 percent identified sales as the top concern, 24 percent said recruiting and retaining staff, 18 percent said labor costs, and 16 percent said food costs. With a heightened focus on team training, operators are also looking to revamp how they skill up teams.

Influencer 251

Influencer Pricing 2024 Social Media 251

EATER

JUNE 5, 2020

The free breakfast — inspired by the meals served to the black community by the Black Panthers — happens yearly at a park named for Bobby Hutton , a 17-year-old Black Panther recruit, who died on April 6, 1968, after he was shot more than 10 times by police. Oakland residents gather by the hundreds to pay their respects and enjoy the meal.

Education 293

Education Food Order Events Workshop 293