Modern Restaurant Management

JUNE 22, 2022

Modern Restaurant Management (MRM) magazine caught up with co-owner Stuart Snyder to discuss the Southwest Harbor, Maine landmark’s past, present and future. What are the key challenges and advantages of being a seasonal business? Beal’s Lobster Pier is celebrating its 90th anniversary this summer.

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Seasonal Menu Food Truck Consumer Goods Customer Experience 474

Modern Restaurant Management

JUNE 5, 2024

Designed by Overland Partners and operated by Michaels On East, the eatery's seasonally inspired menu features produce from The Drs. One of the special features we used to accentuate the dining spaces are the Pecky Cypress wood panels reclaimed from the Florida Everglades. What has the response been from guests?

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Certification Sustainability Design Seasonal Menu 474

The Rail

FEBRUARY 7, 2025

Leveraging engaging and authentic video content allows restaurants to showcase their menu offerings, build a recognizable brand identity, and create a loyal base of regulars and word-of-mouth referrals. Showcasing New Menu Items and Specials While many aspects of a restaurant shape the experience guests have, the most important is the menu.

Marketing 130

Marketing Serving Loyalty Program Social Media 130

Modern Restaurant Management

FEBRUARY 2, 2023

Present Quarterly Tasting Nights A tasting menu offers an exclusive and exciting experience for all guests. Elevated table games from Chess to Clue can promote intentional interaction amongst guests and allow them to create special memories in any establishment. Invest in Games Board games are no longer just for the kids table.

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Fine Dining Events Customer Experience Seasonal Menu 474

Modern Restaurant Management

JUNE 29, 2022

An operator can then use order management technology to automatically build a complete profile of this diner, with insight into how often they order, what neighborhood they live in, and which menu items excite them. In addition, a better look into guest ordering habits and spending helps generate more complex menu item insights.

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Ordering Online Ordering Email Marketing Seasonal Menu 474

The Rail

JANUARY 3, 2025

Menu knowledge : Learn the entire menu and how to upsell and cross-sell items on that menu. Table setting and presentation : How to set a table and elicit a wow response from guests. Seasonal pest prevention training can also be a game-changer in maintaining cleanliness throughout the year.

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Training Operations Kitchen Safety Seasonal Menu 130

7 Shifts

OCTOBER 1, 2024

From creating a welcoming ambiance to offering unique menu items, let’s explore the ways you can refine your restaurant's customer experience in 2024. Presentation also matters. Menu and food choices Your restaurant’s menu and food choices can entice or put off customers.

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

ChowNow

FEBRUARY 28, 2025

For restaurant operators, this presents both an opportunity and a challenge: how to implement an online ordering system that maximizes revenue while maintaining control over their customer relationships. Whether theyre grabbing takeout on the way home from work or scheduling a delivery for later that day, digital ordering has become the norm.

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Online Ordering Ordering Email Marketing Mobile Ordering 195

Modern Restaurant Management

FEBRUARY 24, 2020

Video isn’t only the future — it’s the present. Video Tour of Your Menu. Make a video of your menu where you walk your customers threw each item and what makes it special. Does it have any special resonance with you? How did you pick your menu aesthetic? How did you find or create the dish?

Marketing 569

Marketing Seasonal Menu Consumer Goods Blog 569

ChowNow

FEBRUARY 13, 2025

It puts you in control of your brand, helps customers find you online, and makes it easier for them to view your menu, book a table, or place an orderand thats just the beginning. The hours arent clear, theres no menu, and youre not even sure if the place is still open. Frustrating, right?

Social Media 195

Social Media Online Ordering SEO Email Marketing 195

Culinary Cues

DECEMBER 28, 2021

There is something very special about working in a professional kitchen, something that is hard to explain unless you are there. When you sit down with the sommelier with your first menu as chef you can offer reasonable comments on the selection of wines to accompany each item. This is magical. PLAN BETTER – TRAIN HARDER.

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Kitchen Safety Front of House Fine Dining Back of House 466

The Rail

FEBRUARY 12, 2025

By Sierra Powell, Contributor Running a profitable restaurant calls for much more than just presenting good cuisine. Whether it's a casual restaurant or a fancy dining one, regularly presenting excellent cuisine is crucial. Special events can make an average eating experience remarkable.

Customer Service 130

Customer Service Customer Experience Back of House Consumer Goods 130

Culinary Cues

MAY 1, 2023

There are times when a nod, closed eyes, and smile signified just how delicious a nightly special was – a dish prepared by a cook, from his or her heart. There are more stories than words to write, more memorable moments and instances when I simply shrugged knowing that this kitchen is a special place.

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Front of House Back of House Food Order Small Business 468

SpotOn

NOVEMBER 21, 2024

The holiday season is just one blink of an eye away. Thankfully, you still have time to strategize for the holiday season so your restaurant runs smoothly and your guests and employees are happy. Here are six ideas to help capitalize on the holiday season. For the restaurant industry, it can be challenging to manage.

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Loyalty Program Seasonal Menu Email Marketing Cash Management 98

Restaurant Engine

DECEMBER 11, 2024

Promote your special events and themed nights to both current customers and your target audience. One way to do this is with special events and theme nights. Not only do these special events bring in new people, but they may also help you gain back customers who havent dined with you in a while.

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Events Specials Workshop Entertainment 52

Modern Restaurant Management

OCTOBER 28, 2021

Your Response Menu. Today’s Pandemic Special. However, a good gauge for frequency can be communicating your COVID-19 safety and prevention efforts at least as frequently as you communicate your special menu additions. But you have to demonstrate on review sites that you are present and engaged. Just Desserts.

Communication 506

Communication Social Media Menu Loyalty Program 506

Culinary Cues

JULY 12, 2020

Meticulous plate presentations do not apply, the basic rules of thumb: “hot food hot, cold food cold” are a stretch when a guests meal is placed in disposable containers for re-heating at home, and the showmanship of service is relegated to passing a bag of food through a car window. Pick up table 23!”

Front of House 457

Front of House Back of House Dine-in Food Truck 457

Modern Restaurant Management

DECEMBER 31, 2020

Chinese American food presents an opportunity for reinvention, offering people the tastes they know and love but with a bit more transparency to ingredients and where they come from. – We’re excited to see more variety and specialization in Indian food, presenting a bounty of flavors and dishes from all over the country.

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2021 Hotels Airlines Guest Recovery 508

Modern Restaurant Management

MAY 11, 2020

“Having a special area for a take-out window, thinking about that long term is a really smart idea,” she said. Those screens switch to menu boards when the take-out area is sealed off from the dining room.” Yank Sing view ordering counter Image by William Duff Architects. ” Social Distancing in the Dining Room.

Fine Dining 470

Fine Dining Online Ordering Dine-in Take-out 470

7 Shifts

DECEMBER 18, 2020

It makes them feel like they’re special, since they know the secrets. Film a few Instagram Stories in the kitchen, showcasing your specials of the day, and then encourage people to make a reservation for that evening. You can just as easily encourage an Instagram post with your presentation. Go behind the scenes in your kitchen.

Social Media 397

Social Media Customer Service Take-out Seasonal Menu 397

The Restaurant Group

DECEMBER 1, 2024

Introducing new menu items is more than just adding dishes to your offerings—it’s about crafting an experience that captivates your guests and keeps them coming back for more. A well-planned new menu launch not only boosts customer engagement but also reinforces your restaurant’s brand identity.

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Menu Social Media Loyalty Program Seasonal Menu 88

Modern Restaurant Management

MARCH 26, 2024

With an average viewership of about 10 million , March Madness presents a prime opportunity for restaurant operators to boost revenue as consumers rush to order their favorite game-time meals. Operators can capitalize on these trends by refining their menu to focus on high-demand items and eliminating less popular options.

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Technology Mobile Ordering Loyalty Program Online Ordering 294

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. In addition to gift cards, consumers are looking to bring their favorite restaurant faire to friends and family this holiday season. Diners Show Holiday Spirit.

2020 419

2020 Point of Sale Consumer Goods Seasonal Menu 419

Culinary Cues

MAY 19, 2022

“Two minutes to plate”, called out Duke as Sabrina immediately switched gears, pulled down his plates, garnished them with the nightly vegetables that were carved, blanched, and then quickly immersed in a buttered and seasoned water to bring them up to temp. Fortunately, the chef had placed prime rib on the menu with Yorkshire popovers.

Seating 430

Seating Dine-in Seasonal Menu Leadership 430

Lavu

MARCH 21, 2025

Multilingual Menus for Restaurants are transforming the dining experience by breaking language barriers and enhancing customer satisfaction. These menus not only improve accessibility for a diverse range of customers but also streamline restaurant operations by simplifying menu management and order processing.

Customer Experience 78

Customer Experience Seasonal Menu Fine Dining Customer Service 78

Modern Restaurant Management

JANUARY 31, 2025

Nearly two-thirds (65 percent) say they plan to increase their number of locations in 2025, and 74 percent plan to expand their menu offerings, leaning into new experiences and experimentation to power their growth. ” A Year of Challenges U.S. ” A Year of Challenges U.S.

Marketing 221

Marketing Loyalty Program 2024 2025 221

The Rail

NOVEMBER 1, 2022

While customers may have a few favorites, a menu that never changes gets boring, fast. At the end of the day, menu compilation is a creative process not unlike that of a painter or a fashion designer. Menu development , however, involves something unique: a passion for food and flavor. Time to Refresh Your Menu?

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Menu Seasonal Menu Social Media Bar 279

Modern Restaurant Management

NOVEMBER 2, 2021

The concept is centered around a 900-degree coal fired oven, and its streamlined menu offers “well-done” pizza, coal fired chicken wings, homemade meatballs, and a variety of handcrafted sandwiches and salads. “Anthony’s represents a fantastic addition to the BurgerFi family. .” across Asia.

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Franchise Franchising Leadership Beverage 450

Modern Restaurant Management

MAY 28, 2021

The celebration continued with an announcement of nine more award categories presented than the previous year, bringing the total to twenty-one, which are all centered around the brand’s ‘Year of the Guest’ commitment. The brand’s ultimate goal is for Dickey’s to be present in every city in Japan.

Franchise 474

Franchise Franchising Fast Casual Loyalty Program 474

EATER

MAY 12, 2022

The menu at Ticonderoga Club in Atlanta | Sasso & Co. But a handful of restaurants are changing that by presenting customers with visually thoughtful illustrated menus that are more than worthy of their place on the dining room table. The menu cover at Manhatta in New York City. “I Cocktail bars like Death & Co.,

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Menu Seasonal Menu Back of House Customer Experience 264

EATER

OCTOBER 26, 2023

Perched in the southwest corner of Thailand along the Andaman Sea, the island has long had close links with the Straits Settlements, British colonies that included Singapore, Melaka, and Penang, the latter two in present-day Malaysia. The casual, almost rural atmosphere, low prices, and solid cooking may make you want to come back every day.

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Seasonal Menu Hotels Back of House Front of House 325

Culinary Cues

DECEMBER 12, 2020

While guests take in the view and passionately read the menu – the L’Esperance signature Cromesqui would arrive. Each course would be masterfully prepared and presented and flawless in execution. If you ever wondered why a 3-star Michelin experience was so special – you now knew.

Fine Dining 364

Fine Dining Back of House Dine-in Presentation 364

Modern Restaurant Management

DECEMBER 28, 2023

As travel season approaches, we anticipate seeing more people lean into making their vacation destinations feel more like home, with an increase in activities like cooking while traveling! Two out of three gift cards were bought to commemorate a special occasion and 87 percent featured a written note.

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2024 2023 Food Order 2013 474

Modern Restaurant Management

SEPTEMBER 27, 2024

Coping with seasonality and fluctuations in business (37 percent) Economic instability impact on F&B businesses This could indicate that a period of inflation in the US, initiated by COVID-19, may well have impacted small businesses in this industry. Most common challenges for US F&B business owners: 1.

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Food Truck Fast Casual 2024 Food 251

Modern Restaurant Management

APRIL 21, 2022

Sourcing local ingredients and producing more in-season vegetable focused dishes help reduce greenhouse gas emissions and contributes to improving our carbon footprint. Working the season into the menus is another way to be mindful of the environment. Amy Brandwein, Chef Owner, Centrolina & Piccolina, Washington D.C.

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Sustainability Waste Food Supply Recycling 450

Lavu

FEBRUARY 28, 2025

POS systems do more than just process payments they enable restaurants to personalize menus by analyzing customer data. Learn more in our latest post: How POS Systems Enable Menu Personalization. Real-Time Updates : Adjust menus instantly for accuracy and relevance. Improves Operations : Smarter inventory and menu management.

POS 78

POS Menu Dietary Restrictions Loyalty Program 78

Modern Restaurant Management

JULY 15, 2020

Seasonal Favorites and Forecasts. Seasonal trends tend to impact eating habits, so we took a look at exactly what rose through the ranks this past winter and spring. on-premise at present. Menus will need to remain relevant so that all age groups are catered for to encourage repeat visits." Digital Resilience.

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2020 Mobile Ordering Point of Sale Food Supply 487