Culinary Cues

MARCH 31, 2025

Dont take it for granted. [] Education is the key to future success. Listening to others without a need to take control of a conversation can do the same. [] Never step on others to get to your intended destination. No race is ever truly won by pushing others out of the way. Cut them loose. [] Make more music and far less noise.

Consumer Goods 374

Consumer Goods Transportation Small Business Take-out 374

Modern Restaurant Management

OCTOBER 17, 2024

Many insurers have pulled out of the restaurant industry entirely, and some remaining insurers have greatly pulled back on the lines of business they write. Safety training should take place upon hire for all new employees, but that should not be a one-time event.

Insurance 417

Insurance Kitchen Safety Food Safety Employee Relations 417

Modern Restaurant Management

MARCH 25, 2025

Yet, too often, new multi-unit leaders are thrown in the deep end and left to “figure it out” without structured support. If an MUL has to be physically present in every store for things to run smoothly, they are falling short in their responsibility to develop capable GMs. The result? Key performance metrics (e.g.,

Coaching 275

Coaching Leadership Training Management 275

Modern Restaurant Management

DECEMBER 12, 2022

This exposed restaurants to a much higher number of “card not present” transactions, which account for 80% of card fraud losses. It’s an environment where the risks of card fraud are ever present. In the Restaurant: Card Present Transactions. However, they’re not being entirely phased out until 2033.

Customer Service 547

Customer Service Presentation Food Order Online Ordering 547

Modern Restaurant Management

MARCH 11, 2025

On a positive note, people developed a deeper appreciation for social connection and the experience of dining out, making for more guests joining us in our restaurants. Wages have risen roughly 13 percent since early 2023, leveling out at $13.62 Restaurants have had to rethink hiring, wages, and benefits to attract and retain talent.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Culinary Cues

NOVEMBER 10, 2024

Television screens presented a mix of sporting events and CNN talking heads, and the smell of grilled meat and batches of beer brewing behind glass walls provided sensory overload. The noise level was high and I’m sure among those present there was some discussion about the election results. So, take your moments to reflect.

Front of House 365

Front of House Back of House Sourcing Travel 365

EATER

MARCH 21, 2025

In this underrated show, Guy Fieri hosts a top-tier bracket of chefs who battle it out for the coveted title For a long time, Chopped was my comfort TV show of choice. Ive dabbled in other Food Network shows over the years, but nothing has been able to take Choppeds place.

Food 249

Food Entertainment Presentation Advertising 249

Modern Restaurant Management

DECEMBER 5, 2024

As we approach the busiest time of year for in-store bakeries, flavors like pumpkin and peppermint take center stage across the country. This shift in preferences presents in-store bakeries with a prime opportunity to refresh their offerings and boost seasonal sales through various channels.

Seasonal Menu 221

Seasonal Menu Consumer Goods Customer Experience Social Media 221

EATER

MARCH 14, 2025

Restaurant workers whod been laid off during the height of the pandemic were reluctant to reunite with their former employers , many choosing to run out the clock on their unemployment benefits rather than return to work and risk getting sick. I think a lot of good things came out of the pandemic, she says.

Marketing 273

Marketing Recruiting Hiring Back of House 273

EATER

MARCH 12, 2025

Its served on branded Miller High Life trays, with hot dogs fanned out like a starburst. Visually, it has a playful appeal that fits in with the bar thats known for its statements spelled out in childlike magnet letters on a fridge. According to Hollander, When you bring it out, people are like, Whats that? Thats market price.)

Social Media 305

Social Media Sports Bar Employee Relations 305

EATER

DECEMBER 3, 2024

Finally, making the masa takes the talent of an intuitive cook, since it requires managing the consistency and texture. Pasteles became a special Christmas dish not only because they were hard to make, but also because they resemble a wrapped present. Don’t skimp out on anything,” Lopez says. He describes a series of next steps.

White Paper 304

White Paper Presentation Influencer Consumer Goods 304

Modern Restaurant Management

AUGUST 20, 2021

For example, technology exists that allows restaurant operators to take inventory in a matter of minutes, while achieving 99.9-percent Presented on an animated, self-guided platform, multiple segmented supply chain environments encompass the full gamut of food use cases, challenges, and the identification solutions to solve them.

Supplies 520

Supplies Food Supply Online Ordering Inventory 520

Modern Restaurant Management

AUGUST 6, 2024

Sixty-nine percent of consumers would dine out more often if it were more enjoyable, and that number goes up to 78 percent for adults under the age of 35, according to a report from ChangeUp. What key factors are guests reporting disappointment about regarding the dining out experience and how can they be alleviated?

Customer Experience 493

Customer Experience Fast Casual 2024 Dine-in 493

Modern Restaurant Management

JULY 19, 2024

Google’s I/O Conference on May 14th proves they’re taking generative AI seriously. With Google committing to the AI project, the technology is likely to advance quickly and will present significant opportunities for business owners who are able to get ahead of the curve.

Customer Experience 492

Customer Experience SEO Customer Service Take-out 492

Modern Restaurant Management

FEBRUARY 5, 2025

The new system has simplified oil changeouts at the restaurants, while also saving the franchisee money and taking a literal load off employees’ hands. This helps the business manage its bottom line – especially given the higher cost of cooking oil in recent years – and the quality of the food coming out of its kitchens.

Kitchen Safety 221

Kitchen Safety Back of House Food Safety Technology 221

Modern Restaurant Management

DECEMBER 17, 2024

For instance, at GoTo Foods, we’re taking a “four-wall” strategic approach, where our brands offer personalized messages and tailored experiences for customers within physical locations, creating a cohesive, omnichannel connection that extends beyond digital touchpoints.

2025 419

2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

MAY 28, 2021

It’s also not enough to pull out your smartphone, snap a few dishes, and call it a day. In some cases, whoever you hire to take care of marketing could be an experienced photographer, themselves. Or, you might consider outsourcing a freelance photographer to regularly take updated photos. Making Your Food Irresistible.

Social Media 546

Social Media Website Management Mobile Ordering Food Order 546

Modern Restaurant Management

SEPTEMBER 24, 2020

Even as restaurants reopen to some on-premise dining, takeout presents distinct advantages: Takeout can help make up for those “missing tables” resulting from social distancing requirements, even as it requires less of a restaurant’s biggest expense item: labor. Eating out, or taking out, is never just about the food.

Coupons 596

Coupons Social Media Online Ordering Customer Experience 596

Modern Restaurant Management

FEBRUARY 9, 2024

This oversight presents untapped potential to extend a franchise's reach and impact from the inside out. Instead of stepping up to the podium for a traditional speech, you dim the lights and launch into a dynamic video presentation. Picture this: You're at the annual franchisee meeting. So, why wait?

Communication 471

Communication Franchise Franchising Leadership 471

Modern Restaurant Management

SEPTEMBER 28, 2021

From site selection, to building out a space to a brand or proprietor’s specifications, starting at square one when opening a restaurant means navigating a long and often arduous journey. One of the most attractive elements of a second-generation restaurant space is the mutually beneficial dynamic it presents.

Dine-in 529

Dine-in Retail Consumer Goods Innovation 529

Modern Restaurant Management

SEPTEMBER 22, 2020

There’s also the call-us-when-you-get-here model, where the order scoots out just in time to be dropped through a rear window or popped trunk. It was a convenience added to the playbook to assist customers with difficulty getting out of their car or to keep larger orders from blocking up a drive thru.

Kitchen Safety 590

Kitchen Safety Food Safety Customer Experience Food Order 590

Modern Restaurant Management

AUGUST 26, 2022

According to the National Restaurant Association’s 2022 State of the Industry Report, seven out of 10 restaurant owners report not having enough workers to keep their business open at full capacity. Automation takes these disastrous possibilities off the table. Automation of payroll and expenses saves time and money.

Front of House 520

Front of House Back of House Food Supply Supplies 520

Modern Restaurant Management

MAY 10, 2022

Nobody has time for that when there is a crowded dining room, to-go orders flying out the window and customers complaining about their favorite menu items going up in price. Whether you’re taking inventory, ordering supplies, or managing the supply chain – it all costs time and labor. Take food cost management for instance.

Supplies 493

Supplies Food Supply Audits Inventory 493

Culinary Cues

FEBRUARY 5, 2025

Every restaurant and restaurateur are struggling to figure it out how am I going to make this work? This is not the normal amount of angst that has been present for decades fickle customer tastes, rising cost of goods, changing demographics, or escalating rents; there are far deeper concerns that make everyone scratch their heads in wonder.

Fine Dining 228

Fine Dining Food Supply Customer Service Recruiting 228

Modern Restaurant Management

FEBRUARY 22, 2021

Present : QR menus started appearing. A closer will reveal that your restaurant’s name is not taking center stage. Eventually technology wins out and analog methodologies are put to pasture. I encourage restaurants owners to break out of their perceived comfort zone. Most customers would phone-in carryout orders.

Online Ordering 568

Online Ordering Point of Sale POS SEO 568

Modern Restaurant Management

JANUARY 24, 2023

Big data analytics and Artificial Intelligence (AI) tools track your brand mentions across the web and reveal where your customers hang out. Claiming your online listings allows you to control your brand’s presentation on these sites. Be careful of any inconsistencies and watch out for outdated information.

Social Media 493

Social Media Website Management SEO Customer Experience 493

Modern Restaurant Management

JULY 19, 2022

Traditionally, this has meant that the manager comes out and apologizes to the guest, then offers a discount or a comped meal. Many consumers still wanted the experience of going “out” to eat, so digital channels didn’t upend the industry. Those payments were made in a card-present situation, though.

Online Ordering 487

Online Ordering Cash Management Mobile Ordering Food Order 487

Culinary Cues

JULY 23, 2023

It is a close-knit industry of wannabe perfectionists who feel every ounce of pressure that looming failure can present. This is why ownership of the menu is so important to the chef, this is why the exactness of each plate, the consistency of flavor, and the beauty of the presentation are so critical to the chef.

Guest Recovery 416

Guest Recovery Seasonal Menu Presentation Customer Experience 416

Modern Restaurant Management

JANUARY 3, 2024

We will discuss how to build customer communication and what aspects to prioritize to make your establishment stand out and thrive. A social media presentation is crucial. ” Although the concept seemssimple, the way you present it matters. ” Although the concept seemssimple, the way you present it matters.

2024 520

2024 Social Media Customer Experience Events 520

Modern Restaurant Management

MARCH 4, 2022

This has been invaluable, but any ‘card not present’ (CNP) transaction, in which there isn’t a member of staff taking a payment directly from a customer, opens up restaurants to fraud. Because ‘ransomware as a service’ is taking off so rapidly the barrier for entry for these type of attacks is much lower.

Customer Service 592

Customer Service 2022 Food Order Delivery 592

Modern Restaurant Management

OCTOBER 3, 2022

When it comes to your expensive equipment, don’t take shortcuts. Take a hard look at your systems and procedures and make changes as necessary to ensure your staff, customers and business stay safe. Rags are handy for cleaning up cooking oil and grease residue, but they also present a severe fire hazard. “FIRE!

Kitchen Safety 531

Kitchen Safety Equipment Insurance Restaurant Law 531

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Extra side, desert, take-home dressing, etc. Restaurants should advertise what precautions they're taking to keep people safe. Here are their insights. Impressions are everything.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

7 Shifts

JUNE 20, 2022

We chatted with some of those most experienced in the ghost kitchen game to find out some myths, best practices, and tips for success in this food service style. Ghost kitchens emerged in the back half of the 2010s as delivery apps began to take hold of the dining market. The ghost kitchen can take many forms. Table of Contents.

Front of House 435

Front of House Food Truck Back of House Social Media 435

Modern Restaurant Management

APRIL 15, 2024

Restaurant managers balance several responsibilities while taking care of staff and guest needs. However, it can sometimes take time to get customers to respond to surveys they're given. You can also consider other types of incentives besides gift cards that you could hand out to encourage more people to do the survey.

Management 490

Management Management Loyalty Program Social Media 490

Modern Restaurant Management

FEBRUARY 25, 2022

To stand out and get more customers means focusing more on marketing. If you’re looking for ways to up your restaurant marketing game, here are the practical steps you should be taking in 2022. It needs to be visible to casual browsers who simply won’t take the time to download information that should be easily accessible.

2022 531

2022 Marketing Email Marketing Social Media 531

Modern Restaurant Management

JUNE 7, 2021

During shut-downs, many restaurants were forced to move operations to carry-out and delivery only, but as the world begins to reopen, restaurants will need to figure out how to rebuild customer confidence around indoor dining operations. Although not as great, the risk of surface transmissions is still present. In the U.S.,

Kitchen Safety 531

Kitchen Safety Customer Service Customer Experience Dine-in 531

Modern Restaurant Management

MARCH 22, 2021

It’s easier for the front-of-the-house to present. Before you get too busy again, it’s imperative that you not only analyze your costs but take time to make adjustments to bring those costs in line. Assuming you reduced the size of your menu, it should be easier to cost everything out correctly. Focus on profits!

Front of House 493

Front of House Back of House Customer Service Beverage 493