7 Shifts

FEBRUARY 8, 2024

Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques.

Management 352

Management Management Operations Mobile Ordering 352

7 Shifts

MARCH 10, 2021

The fact that 60% of restaurants fail in their first year and 80% close within five years of their grand opening is an indication that few have what it takes for long-term success. If you want to open a restaurant , or if you're going to take a fresh look at where you are in your journey as a restaurateur, you must develop a business plan.

Management 370

Management Management Small Business Email Marketing 370

Culinary Cues

SEPTEMBER 29, 2022

In a field where mediocrity reins strong it is quite easy to stand out as better – but is this where you want to be? The first characteristic of those who want to be great and those who are great is that they want to be there, and they will do what it takes to arrive at that outcome. If you are in it, then be in it to win.

Website Management 374

Website Management Reservations Seating Take-out 374

Culinary Cues

DECEMBER 30, 2019

Some have their feet planted firmly on the ground with a system that is time tested and solid, while others tend to drift in and out of consciousness. Even when the owner is present – he or she must depend on the consistent interactions between customers and the restaurant’s employees.

Cash Management 266

Cash Management Point of Sale Leadership Website Management 266

7 Shifts

JULY 29, 2020

When hiring restaurant employees, it’s also important to find staff that will take these measures seriously. Provide answers to these questions upfront to stand out and build trust with candidates” she says. Share your protocol with job candidates on the restaurant hiring page of your website. What PPE will you provide?

Recruiting 293

Recruiting Kitchen Safety Employee Relations Food Safety 293

Modern Restaurant Management

DECEMBER 26, 2024

This attack, however, is not out of the ordinary. QR codes, for their part, can be exploited through phishing schemes, where hackers create fake codes to direct users to malicious websites. But this isn’t the only way hackers can take advantage of the supply chain to target restaurants.

2025 223

2025 Point of Sale Food Supply 2024 223

7 Shifts

AUGUST 18, 2021

Take orders with care. When you're taking your customers' orders, make sure you're doing so with attention and care. See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. Find out and do something to help them celebrate! And you should be present in all those places so they can find you.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Modern Restaurant Management

JANUARY 24, 2023

In the digital age, online reputation management is critical for business success. This creates the necessity for restaurant reputation management strategies to amplify positive reputation while downplaying negative criticism. ORM increases your website’s authority. Here’s how you can hit the ground running.

Social Media 197

Social Media Website Management SEO Customer Experience 197

Modern Restaurant Management

MAY 28, 2021

It’s also not enough to pull out your smartphone, snap a few dishes, and call it a day. But, chances are you got into the restaurant business to manage or cook, not to market. It’s often worth it to hire a marketing manager who knows how to strategize and build your brand by: Planning campaigns and specific messaging.

Social Media 218

Social Media Website Management Mobile Ordering Food Order 218

Modern Restaurant Management

FEBRUARY 25, 2022

To stand out and get more customers means focusing more on marketing. If you’re looking for ways to up your restaurant marketing game, here are the practical steps you should be taking in 2022. Build and Optimize Your Website. If you do already have a website, you need to ensure it loads quickly and is easy to navigate.

2022 212

2022 Marketing Email Marketing SEO 212

7 Shifts

OCTOBER 22, 2024

Nowadays, running a successful restaurant takes more than great food and good service. To do so, you must have an optimized website and engaging social media profiles. Build a mobile-friendly restaurant website In 2024, roughly around 63% of all web traffic came from mobile devices.

Book 195

Book Marketing Email Marketing Social Media 195

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Keegan Brown, Marketing Manager Easy On Hold & Brand Music. What’s working right now: Hours should be updated everywhere: Facebook, google my business, yelp, your website, etc.

Marketing 234

Marketing Social Media Food Safety Email Marketing 234

Modern Restaurant Management

NOVEMBER 3, 2022

To help you out, here's what this SEO expert has to say. But you’re missing out on a ton of opportunity if you’re not asking your customers for a review of your product or service. But you’re missing out on a ton of opportunity if you’re not asking your customers for a review of your product or service.

Email Marketing 203

Email Marketing Customer Service Website Management Customer Experience 203

7 Shifts

JUNE 16, 2024

Restaurant marketing strategies combine online and offline techniques to help managers create a strong brand identity, attract new customers, retain old diners, promote their restaurants, and ultimately increase revenue. Finally, your content should be presented from left to right and top to bottom. a boycott).

Marketing 195

Marketing 2024 Email Marketing Social Media 195

7 Shifts

MAY 23, 2024

That said, we've compiled some of the best techniques for increasing restaurant sales and taking your business to new heights. To make the most of these few seconds, ensure your menu is well-organized, and the details are laid out thoughtfully. It can also be a great step to creating more accurate inventory management!

Social Media 195

Social Media Loyalty Program Email Marketing SEO 195

Modern Restaurant Management

APRIL 15, 2024

Restaurant managers balance several responsibilities while taking care of staff and guest needs. One of the most important parts of being a successful restaurant manager is having the ability to hear their customers’ concerns. However, it can sometimes take time to get customers to respond to surveys they're given.

Management 196

Management Management Loyalty Program Social Media 196

Modern Restaurant Management

MAY 20, 2020

Long-term success will depend on re-envisioning traditional concepts and strategic development of new operational practices that integrate practical social distancing protocols with more permanent delivery/take-out platforms. Take-out and delivery sales were slow to get started early on in the initial pandemic shutdowns.

Food Safety 203

Food Safety Consumer Goods Hospitality Food Order 203

Modern Restaurant Management

SEPTEMBER 21, 2020

As the general manager of Yelp for Restaurants , my job is to help restaurants succeed. Instead of panicking about the unexpected roadblock, he calmly embraced having to take a detour because he knew his final destination hadn’t changed. So we set out to design the services and bundles that would meet these needs.

Front of House 195

Front of House 2009 Reservations Website Management 195

Modern Restaurant Management

JUNE 29, 2022

To continue to see success, restaurants need to take ownership of customer data through direct online ordering technology to better manage their digital channels and deepen relationships with diners. Streamlining Operations.

Ordering 189

Ordering Online Ordering Email Marketing Seasonal Menu 189

Modern Restaurant Management

MARCH 8, 2023

It seems like no one goes out to eat anymore, but maybe today’s consumers are just looking for something new. Although consumers have returned to restaurants in gradually increasing numbers, behavior around eating out has changed. The act of dining out is increasingly tied to people’s social media presence.

Social Media 180

Social Media Customer Experience Website Management Customer Service 180

7 Shifts

SEPTEMBER 6, 2024

They also perform end-of-shift duties, such as taking out the trash and securing the bar area. Removing and disposing of trash Another responsibility of barbacks is to dispose of trash, including emptying trash bins, removing discarded items like napkins and straws, and taking out the garbage after each shift.

Demo 195

Demo Hiring Customer Experience Bar 195

Modern Restaurant Management

FEBRUARY 2, 2022

Take Advantage of Technology. So if you have to deal with bigger crowds, your staff can easily manage the queues of orders, personalize staff alerts, and more. If a customer searches for a restaurant and finds their website, all the better is that they can place their order once something delicious catches their eye. Go Digital.

Loyalty Program 197

Loyalty Program Online Ordering Social Media Mobile Ordering 197

Modern Restaurant Management

DECEMBER 14, 2020

By taking a new and smarter approach to digital marketing, human capital management and delivery, restaurateurs will be positioned to drive sales despite the challenges presented by COVID-19. Having a basic website or relying on a third-party delivery partner to market a virtual brand is not sufficient.

2030 208

2030 Customer Experience Delivery Uniforms 208

Modern Restaurant Management

FEBRUARY 7, 2023

Framing the thoughtful end-to-end management of all aspects of delivery app services as a top priority can empower restaurants to cultivate fruitful partnerships and capitalize on opportunities from a powerful stance of planned execution rather than reactionary necessity.

Delivery 196

Delivery Front of House Back of House Fine Dining 196

Modern Restaurant Management

SEPTEMBER 4, 2020

Modern Restaurant Management (MRM) magazine discussed supply issues and more with KaTom Founder, President and CEO Patricia Bible. When my husband Tim and I started KaTom, we operated mainly out of our home's garage. Strong, visionary leadership and urgency in everything we do, from sales to product management to inventory control.

Supplies 225

Supplies Customer Service Online Ordering Kitchen Safety 225

Modern Restaurant Management

JUNE 22, 2022

Modern Restaurant Management (MRM) magazine caught up with co-owner Stuart Snyder to discuss the Southwest Harbor, Maine landmark’s past, present and future. They created “Beal’s at Home,” a direct-to-consumer service, shipping its lobsters via its website and through Goldbelly.

Seasonal Menu 189

Seasonal Menu Food Truck Consumer Goods Customer Experience 189

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. The Main Course. Restaurant of the Future Panel. 20 at 4 p.m.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

7 Shifts

JULY 25, 2024

For example, you can take orders from your social media profiles, like Facebook and Instagram, using a form or direct message. Another approach is to integrate an online ordering feature or plugin into your website and leverage your FOH as delivery drivers.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

Open for Business

AUGUST 10, 2023

Set your restaurant up for success by figuring out your hiring strategy and making a plan. Along with kitchen and service staff, you’ll need workers for your restaurant to handle responsibilities like operations, management, administration, and communications. Reach out to industry contacts and ask current employees for referrals.

Hiring 167

Hiring Recruiting Reference Website Management 167

Modern Restaurant Management

DECEMBER 30, 2020

spent per order, on average, across restaurant websites. The most popular day of the week for online ordering is Friday, with Mother’s Day 2020 coming out on top as the most popular holiday for online catering orders. The three largest suppliers account for four out of ten POS software installations between them.

2020 211

2020 Merchandise Retail Point of Sale 211

Modern Restaurant Management

OCTOBER 28, 2021

They run the gamut, from signage at the host stand and the restaurant website, to the restaurant’s social media pages and customer email list or loyalty program. Discussion of your COVID-19 policy might bring out a critic or two. But you have to demonstrate on review sites that you are present and engaged. Just Desserts.

Communication 202

Communication Social Media Menu Loyalty Program 202

Goliath Consulting

MAY 19, 2020

Take some time to explore what you can achieve as a business. Stepping out of your comfort zone is never easy, but challenging yourself to take on new catering opportunities will set you apart from the competition and increase your business exposure. TAKE ADVANTAGE OF TRENDS. INVEST IN TECH. INVEST IN SOCIAL MEDIA.

Catering 151

Catering Social Media Online Ordering Loyalty Program 151

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Change management needs to be a top priority.

2021 230

2021 Mobile Ordering Kitchen Safety Loyalty Program 230

A Wine Story

JULY 27, 2020

When you check out her list of podcasts, you can find many focusing on classic winemaking regions and Italian grape varieties. When you check out his list, try to listen to the ones featuring the Italian grape varieties made by Gaia Gaja . Elizabeth Schneider has professional wine credentials from the Court of Master Sommeliers.

2015 201

2015 2016 Education Vineyard 201

Modern Restaurant Management

DECEMBER 17, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. When consumers order more food online, it’s clearly good for business – but it can also make it harder for businesses to manage inventory.

2025 167

2025 Loyalty Program Customer Experience Online Ordering 167

Sling

APRIL 5, 2021

And when you think about it that way, it’s the holy grail that all managers strive for. Yes, there may be a time when bad behaviors or results need to be pointed out, but for the most part, you can attract more flies with honey. It’s already increased traffic to our customer’s website tenfold over last month.”. 9) Stay Healthy.

Employee Relations 185

Employee Relations Small Business Communication Tip Distribution 185

Restaurant365

JANUARY 27, 2022

QR codes make it easy for smartphone users to visit a website, for example, without manually entering letters and numbers into their phones. QR code menus can enable you to manage in-house dining with fewer servers. Your website. How do QR Codes Translate to Touchless Menus? Easily Update Your Menu. Test, Test, Test.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148