ChowNow

FEBRUARY 13, 2025

Too many missed reservations? A smart reservation and waitlist system can help. A higher-priced system that saves time and reduces errors might be more valuable than a cheaper, less effective alternative. Plus, their reliance on high fees forces restaurants to either raise menu prices or accept smaller profits.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

Modern Restaurant Management

FEBRUARY 14, 2024

Charging guests for booking a reservation that they don’t show up for is becoming more popular. Let’s start with the reservation charge. For now, I have recommended to my clients to only utilize the reservation charge during holidays (Mother’s Day, Christmas, New Years, Easter, etc.).

Reservations 474

Reservations Fine Dining Pricing 2024 474

Modern Restaurant Management

DECEMBER 17, 2024

Thus, finding the right balance between maintaining high quality and keeping prices reasonable is crucial. Educating consumers about the benefits of sustainable ingredients can also foster understanding around pricing, making them more willing to pay a premium.

2025 419

2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

APRIL 27, 2020

OpenTable added new features and price cuts for 2020 as they recognize the road to recovery will be long and difficult. OpenTable’s software has always enabled restaurants to connect with diners to manage reservations, prepare for shifts, and maximize table availability. First is an enhanced restaurant management platform.

Food Safety 578

Food Safety Document Guest Recovery Download 578

ChowNow

FEBRUARY 21, 2025

They help with reservations and table management, staff scheduling and time management, inventory tracking, rewards programs, automated marketing, and more. Reservation and table management apps. Managing reservations and walk-in traffic can be one of the trickiest parts of running a restaurant.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

FEBRUARY 17, 2025

Operators would see increased prices in their supply chain, resulting in rising costs to their guests as well. Hoteliers and restaurant operators are increasingly demanding POS systems that seamlessly connect with CRM, loyalty programs, reservation systems, inventory management, and payroll.

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221

ChowNow

MARCH 7, 2025

The more you understand your customers, the better you can fine-tune your marketing and pricing strategies. You can also use sales trends to adjust menu pricing and share customer-favorite menu items, helping you get the most out of high-demand dishes. Lets break down the key benefits of leveraging your restaurants customer data.

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

Modern Restaurant Management

FEBRUARY 3, 2022

Inventory and Menu Management : Though 47 percent of operators say that all or most of their suppliers increased prices during the pandemic, two-thirds of restaurants maintained or increased their menu offerings. Reservations : Most operators are taking a hybrid approach to reservations.

Loyalty Program 486

Loyalty Program Online Ordering Cash Management Point of Sale 486

Modern Restaurant Management

FEBRUARY 4, 2022

Restaurants will also explore delivery options beyond costly third-party partnerships, and hike delivery menu prices to make the channel more lucrative as off-premise demand holds steady. Younger generations are willing to pay higher prices for healthy meals specifically tied to buzzwords such as GMO-free, all-natural, or organic.

2022 547

2022 Customer Service Online Ordering Website Management 547

Modern Restaurant Management

APRIL 20, 2020

Lacking cash reserves and the resources to access money (traditional bank loans), most restaurants were forced to lay off their employees. Some likely expenses to be considered for initial cash reserves: 20 percent of the prior year’s monthly sales for purchases of goods. 75 percent of the prior year’s monthly payroll cost.

Front of House 525

Front of House Back of House Reservations Seating 525

ChowNow

FEBRUARY 13, 2025

The ways a website can drive more orders and reservations while cutting costs. Customers cant access an up-to-date menu, current hours, schedule a reservation, or place an online order. Instead of paying a percentage of every order to a delivery platform, you keep full control over pricing and profits.

Social Media 195

Social Media Online Ordering SEO Email Marketing 195

ChowNow

MARCH 28, 2025

These botsoften built into your website or online ordering platformcan handle tasks like: Taking reservations Answering FAQs (Are you open on Mondays?) Adjust your prices to match demand with minimal effort Dynamic pricing sounds complicated, but with AI, it can be pretty straightforward.

Front of House 195

Front of House Back of House Online Ordering Email Marketing 195

Modern Restaurant Management

MARCH 21, 2024

As we head into 2024, all eyes are on the Federal Reserve as interest rates hold the key to employment and the consumer spending fueling the small business economy. In all, we expect 2024 to be a better year for business than 2023 as the Federal Reserve executes the soft landing it has been seeking since this tightening cycle began.

2024 450

2024 Small Business 2023 Food Truck 450

Modern Restaurant Management

SEPTEMBER 21, 2020

After speaking with restaurant owners and operators, we realized we needed to expand our product offering beyond just helping manage their front-of-house better with Yelp Waitlist and Yelp Reservations. We quickly put all hands on deck designing the packaging, pricing and sales collateral around the products that could help restaurants most.

Front of House 488

Front of House 2009 Reservations Website Management 488

Modern Restaurant Management

DECEMBER 6, 2021

Increasing your prices may prove beneficial : You might even consider adding a special ingredient to some of your low-priced items. Perhaps you can increase the price of the original item, like a premium side, or see if you can bundle them with more expensive items.

Loyalty Program 493

Loyalty Program Insurance Website Management Customer Experience 493

Modern Restaurant Management

JANUARY 22, 2024

It’s critical to provide a seamless eating experience, which includes simple payment choices and online reservations. Use technology, reservation platforms, and customer reviews to ensure that everyone is in constant communication and that problems are resolved quickly. People want service that is quick, easy, and hassle-free.

Loyalty Program 453

Loyalty Program Mobile Ordering Dietary Restrictions Social Media 453

EATER

JUNE 21, 2024

What you need to know about the state of the reservations systems today Tock is changing hands yet again: The reservations system founded by restaurateur Nick Kokonas in 2014 has been acquired by American Express for $400 million, the financial services company announced today.

Reservations 249

Reservations 2014 2024 2004 249

Modern Restaurant Management

FEBRUARY 12, 2021

Your restaurant website needs to help your guests find you online, inform them about your menu and, possibly, help them reserve a table or order a delivery directly from you. Implement an online reservation system. Implement an Online Reservation System. But have you thought about your website design? Represent the whole menu.

Design 520

Design Online Ordering Mobile Ordering Reservations 520

Modern Restaurant Management

DECEMBER 13, 2021

These challenges are impacting menu availability, raising the prices of menu items, leading to short staffs, increasing wait times for diners, and changing operating hours and offerings. Digital waitlists and reservations help consumers minimize wait times at restaurants to get seated sooner upon arrival.

Management 474

Management Management Seasonal Menu Customer Experience 474

Modern Restaurant Management

AUGUST 2, 2024

As a result, they are making hard decisions to adjust prices and make menu changes. Restaurants were the worst affected, with 27 percent of patrons not following through with their reservations. For noncommercial operators (51 percent) and those in full-service restaurants (55 percent), menu enhancement is also a must as a motivator.

Influencer 251

Influencer Pricing 2024 Social Media 251

ChowNow

MARCH 14, 2025

This means budgeting, tracking expenses like food and labor, and adjusting pricing to balance profitability with customer appeal. Adjust pricing strategicallymenu engineering can help showcase high-margin items while minimizing reliance on low-profit dishes.

Operations 195

Operations Management Management Front of House 195

ChowNow

FEBRUARY 12, 2025

Between online reservations, third-party delivery apps, and direct ordering from your website, digital interactions often happen before a guest ever steps through your doors. What price points are they comfortable with? Look at their pricing, menu offerings, branding, and customer reviews. We now live in a digital-first world.

2025 195

2025 Marketing Email Marketing Operations 195

7 Shifts

DECEMBER 18, 2023

You’ll get detailed daily reports on price changes and even price forecasting. You can then use this information to adjust your menu, make purchasing decisions, or change your pricing. Reservation tracking If your restaurant accepts reservations, you’ll need a tracking tool to manage them.

Management 397

Management Management Email Marketing Point of Sale 397

Social Hospitality: Restaurants

MARCH 27, 2020

It’s also wise to implement a strong reservation abandonment strategy that allows you to recover most of the direct bookings. . This is one way to promote perks and encourage future reservations. . Maybe you already provide them with free rooms or a discounted price, but you can go above and beyond to thank them.

Hospitality 454

Hospitality Marketing Travel Hotels 454

Modern Restaurant Management

DECEMBER 27, 2023

Where Automation Can Help For instance, automated reservation systems and AI-driven customer analytics are enabling restaurants to provide more personalized service, while robotic kitchen assistants are undertaking repetitive cooking tasks, freeing staff to focus on the creative and interpersonal aspects that elevate the dining experience.

2024 506

2024 Food Supply Kitchen Safety Influencer 506

Modern Restaurant Management

DECEMBER 16, 2022

It’s a good way for restaurant owners to boost sales without raising prices, increasing capacity, or buying more equipment. And because curbside has streamlined the QSR customer journey dramatically, the need for customers to wait in line, order their food and wait for it to be prepared has been virtually eliminated.

Customer Service 563

Customer Service Customer Experience Consumer Goods Food Safety 563

Modern Restaurant Management

JANUARY 31, 2024

Inventory : Generally, when food costs go up, operators will raise their menu prices by a small amount. But what we’ve found is that operators have been leaning on menu price hikes to cover their expenses for more than two years now, and they’ve finally reached the limits of what consumers are willing to pay.

2024 508

2024 Online Ordering Website Management Email Marketing 508

Modern Restaurant Management

DECEMBER 28, 2022

The primary advantage of moving equipment costs from the CapEx to the OpEx column for small and medium businesses is obvious: cushier cash reserves and fewer loans means less pressure to hit high revenue goals to make back the CapEx bills. EaaS for Small and Medium Businesses.

Small Business 493

Small Business Equipment Cash Management Back of House 493

Culinary Cues

MARCH 26, 2022

Again, turn to the National Restaurant Association for guidance. [] PRICING YOUR MENU BY COMPARISON. More often than not – the success of your restaurant begins with effective menu planning, proper pricing, and consistent execution. Every business requires controls in pricing, consistency, quality, and cash handling.

Cash Management 398

Cash Management Social Media Restaurant Law Communication 398

Modern Restaurant Management

MAY 31, 2022

Restaurants should consider what reports they can pull from a potential POS system and research other software prices and features. Data from reports can help restaurant managers understand off-peak times or no-show rates for reservations. Keeping tables occupied is crucial for restaurants.

Point of Sale 491

Point of Sale Download POS Customer Experience 491

Culinary Cues

JANUARY 20, 2024

There’s a reactionary movement that I keep seeing in restaurants; a movement that assumes the answer to the restaurant bottom line is to take more and give less or give too much to justify raising prices. A menu should thus be designed and priced to make those items seem essential.

Fine Dining 419

Fine Dining Back of House Food Truck Pricing 419

Modern Restaurant Management

MARCH 17, 2022

With wholesale food prices soaring 13 percent in 2021 and labor costs rising as worker shortages continue, many restaurants are looking for smart ways to lower costs and avoid passing them on to their diners. To mitigate these concerns, restaurants have gotten creative, looking for new cost-cutting measures.

Seasonal Menu 472

Seasonal Menu Mobile Ordering Food Order Menu 472

Modern Restaurant Management

MARCH 3, 2025

Data can also help optimize your menu and pricing model. Sales data identifiesbestsellers, underperforming items, and pricing sweet spots. Reservation and waitlist data optimize staffing, table turnover, and guest flow for a seamless experience. They understand the experience is just as important as the food.

Social Media 251

Social Media Email Marketing Customer Experience Loyalty Program 251

Modern Restaurant Management

DECEMBER 13, 2022

Once a method reserved for use in the highest echelon of restaurants, the method has become increasingly more accessible. Using sous vide can also help restaurants to lock in prices for future events, banquets, or menu offerings. This offers a chance for businesses to take future inflationary price increases out of the equation.

Waste 474

Waste Food Supply Food Order Take-out 474

Modern Restaurant Management

JULY 28, 2022

Some things you can learn from your online ordering site: Is your pricing in line with your offerings? Online Table Reservation Systems. If you don’t offer delivery or pick-up, you can still collect customer data online through table reservation systems. Are customers trying to order from outside of your delivery area?

Loyalty Program 520

Loyalty Program Mobile Ordering Email Marketing Online Ordering 520

Modern Restaurant Management

OCTOBER 20, 2023

2023 brought new challenges to the table for the restaurant industry, from rising food prices due to inflation to continued disruptions in the supply chain. But, according to the same report, about 40 percent of consumers agree that with rising grocery store prices, it’s not necessarily cheaper to eat at home.

Marketing 379

Marketing Loyalty Program Email Marketing Coupons 379

Modern Restaurant Management

NOVEMBER 10, 2021

Moncayo even admits he was able to get a better price from one of his meat vendors just last month, “I have a meat supplier that I buy a lot of stuff from. He offered me something and I said, ‘Why don’t you come down on the price for this?’ ’ And I was able to get a better price.”

Dine-in 450

Dine-in Cash Management 2013 Customer Service 450