Modern Restaurant Management

SEPTEMBER 21, 2020

In a typical month, we used to help restaurants seat over four million diners. After speaking with restaurant owners and operators, we realized we needed to expand our product offering beyond just helping manage their front-of-house better with Yelp Waitlist and Yelp Reservations. In April, I watched that number plummet to nearly zero.

Front of House 488

Front of House 2009 Reservations Website Management 488

Modern Restaurant Management

DECEMBER 13, 2021

These challenges are impacting menu availability, raising the prices of menu items, leading to short staffs, increasing wait times for diners, and changing operating hours and offerings. Digital waitlists and reservations help consumers minimize wait times at restaurants to get seated sooner upon arrival.

Management 474

Management Management Seasonal Menu Customer Experience 474

Modern Restaurant Management

FEBRUARY 12, 2021

Your restaurant website needs to help your guests find you online, inform them about your menu and, possibly, help them reserve a table or order a delivery directly from you. Implement an online reservation system. Implement an Online Reservation System. But have you thought about your website design? Represent the whole menu.

Design 520

Design Online Ordering Mobile Ordering Reservations 520

Culinary Cues

MARCH 26, 2022

Again, turn to the National Restaurant Association for guidance. [] PRICING YOUR MENU BY COMPARISON. More often than not – the success of your restaurant begins with effective menu planning, proper pricing, and consistent execution. Every business requires controls in pricing, consistency, quality, and cash handling.

Cash Management 449

Cash Management Social Media Restaurant Law Communication 449

EATER

JUNE 4, 2024

Make reservations. For restaurants that accept reservations, reserve. It can be hard for diners to tell if a place requires reservations or not, so unless a restaurant specifically states on its website that it doesn’t accept them, assume you’ll need to book. If you make a reservation, honor it. at 20 o’clock.)

Fine Dining 294

Fine Dining Reservations Seating Online Ordering 294

Modern Restaurant Management

JUNE 27, 2022

They may have discovered you from an Eater article, booked their reservation through OpenTable, or located you via Google Maps, and they will surely review their experience on Yelp — whether positive or negative — when their meal is complete. Restaurant customers do everything from their phones. They’re Easier to Update.

Online Ordering 508

Online Ordering Customer Service Fast Casual Recycling 508

Modern Restaurant Management

JULY 7, 2020

and BurgerFi International entered into a definitive agreement at a $100 million purchase price to combine and form BurgerFi International, Inc. ’s stock price performance. Seated at Home. Seated expanded its offerings with Seated at Home. Click here for loan-level data. OPES and BurgerFi Combine.

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

ChowNow

FEBRUARY 12, 2025

Between online reservations, third-party delivery apps, and direct ordering from your website, digital interactions often happen before a guest ever steps through your doors. What price points are they comfortable with? Look at their pricing, menu offerings, branding, and customer reviews. We now live in a digital-first world.

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

JULY 31, 2020

Furthermore, as restaurants start to re-open—potentially more than once as several states have recoiled some of their earlier opening plans—casual dining restaurants have to deal with reduced seating capacity to accommodate social distancing in addition to a litany of other unfamiliar COVID-related requirements (e.g.

Retail 443

Retail Casual Back of House Consumer Goods 443

Modern Restaurant Management

AUGUST 19, 2020

. “The entire DFS team is excited about the opportunities we have to provide industry-leading value to our customers with high-quality products and solutions at unbeatable prices,” King said. Seated Acquires VenueBook. Seated acquired digital event booking platform VenueBook. and the surrounding region. .

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. OpenTable seats around 1.6 Learn more 7.

Management 367

Management Management Operations Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. OpenTable seats around 1.6 Learn more 7.

Management 352

Management Management Operations Mobile Ordering 352

7 Shifts

JUNE 4, 2021

Ideal menu price. Your CoGSs is an essential number to have when determining your menu prices, inventory and impacts your net profit margin. It also plays a key factor in pricing your menu. Total New Customers , from your reservation tracking system. Employee turnover rate. Table turnover rate. Sales per labor hour.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

JUNE 27, 2023

While consumers still love restaurants, economic headwinds are forcing many to cut back on discretionary spending, and restaurants are experiencing higher prices across the board for line items that include food, labor, utilities and occupancy. It can help operators optimize seating arrangements and staff levels.

Operations 275

Operations Consumer Goods Point of Sale Seating 275

Culinary Cues

MAY 15, 2021

When the economy was weak then restaurants were in the driver’s seat – more applicants than jobs available led to a competent workforce that was underpaid and overworked. This creates a domino of challenges – labor dependance, the inability to pay reasonable wages, selling price ceilings that do not yield sufficient profit, etc.

Customer Experience 446

Customer Experience Cash Management Customer Service Front of House 446

Modern Restaurant Management

SEPTEMBER 27, 2024

Fast-Casual Fast Growth Rising prices in recent years have evidently been good for someone: Fast-casual restaurants. titled Pricing Strategies Driving Restaurant Visits in 2024. Shake Shack is thriving even as it raises prices. The fast-casual burger chain increased prices by 2.5 percent year-over-year, compared to 0.4

Food Truck 251

Food Truck Fast Casual 2024 Food 251

Modern Restaurant Management

SEPTEMBER 30, 2020

32 percent of survey takers chose outdoor seating availability as a factor in their dining-out comfort level. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. The price to purchase a hamburger cooking robot is about $60,000.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

7 Shifts

NOVEMBER 5, 2019

It helps to cut the customer’s path to your contact information, offers, reservations, and more. It allows customers to make direct reservations without having to go to a third party page or the website. Reservations, Order Ahead, and Menu URLs These URLs help users to engage with your restaurant before their visit. High chairs.

Website Management 253

Website Management Customer Service Customer Experience Book 253

7 Shifts

NOVEMBER 1, 2022

Can you undercut their prices, or out-market them? Dozens of companies provide high-quality drag-and-drop templates with all the tools you need to take reservations and online orders. Weaknesses: What can they do better? Maybe they're too expensive or don't have great marketing. Threats: What can they do better than you?

Seating 221

Seating Email Marketing Marketing SEO 221

The Rail

APRIL 11, 2024

By Eric Tress, Contributor If you are looking for an excellent tool to increase your restaurant’s reservations, email marketing is an effective advertising tool you should consider. Restaurant Email Marketing Explained Restaurant email marketing is a powerful tool to connect with guests and drive reservations.

Email Marketing 130

Email Marketing Reservations Marketing Loyalty Program 130

Modern Restaurant Management

FEBRUARY 25, 2020

” Evidence of indirect and/or contractually reserved control over essential employment terms may be a consideration for finding joint-employer status under the final rule, but it cannot give rise to such status without substantial direct and immediate control. owner of the Chili's® Grill & Bar brand. "Yelp

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

EATER

MARCH 2, 2022

With only 22 seats and a strong reputation (built over a series of pop-ups and collaborations, with profits funneled to charities), Dame is popular enough to be booked solid every night. So with every seat filled, opening on Monday is more profitable than Saturday, while also affording staff and owners weekends off. Menu price: $29.

Front of House 246

Front of House Small Business Seating Food Order 246

Culinary Cues

SEPTEMBER 15, 2022

When a destination welcomes more people than there are restaurant seats then even the mediocre seem to thrive but check back in a year or two and you will probably find a new owner, a new concept, and a different shot at success. Excellence is not reserved for fine dining. [] KNOW HOW TO RUN A BUSINESS. Plain and simple.

Fine Dining 447

Fine Dining Front of House Customer Service Customer Experience 447

EATER

DECEMBER 7, 2022

And while Vail Resorts poured millions into upgrading the chairs, vaunted local restaurateurs are working equally hard to make their own seats just as attractive. Prices are high and lines tend to get long, though. Groups of six or more can reserve the tatami rooms ahead of time. and Family Day in British Columbia. Where to eat.

Seasonal Menu 246

Seasonal Menu Hotels Tourism Back of House 246

Modern Restaurant Management

JULY 1, 2020

Yelp’s diners seated data shows significantly more people are dining-in at restaurants. During the peak of the pandemic, the number of diners seated across Yelp Reservations and Waitlist dropped essentially to zero. The importance of the price of offering lowered from 78 percent to 50 percent. Foot Traffic Analysis.

2020 450

2020 Travel Food Safety Consumer Goods 450

The Restaurant Group

FEBRUARY 14, 2025

Monitoring prime cost helps you make informed decisions about pricing, staffing, and purchasing. Subtract variable cost per unit from the selling price per unit to get the contribution margin per unit. It’s a key metric for pricing and profitability. Encourage reservations to manage flow.

Point of Sale 78

Point of Sale Loyalty Program Customer Service Inventory 78

EATER

OCTOBER 30, 2020

I spoke to one company that manufactures these ‘garden igloos,’ as they’re called, these plastic domes, and they have had to hike prices because of just the nature of the pandemic right now and costs of all sorts of goods are going up. But for other sorts of seating situations, it’s kind of a toss-up.”.

Food Truck 258

Food Truck Outdoor Back of House Seating 258

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurant design footprint will fundamentally change with more BOH kitchen size needed and less FOH seats as more people gravitate toward digital and delivery. Larger box restaurants will be disrupted as the competition for dining seats continues to grow over the next decade. The sleeping giant is virtual kitchens.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

OCTOBER 31, 2022

But give an idea of some dishes or drinks with projected price points. Talk about what marketing channels you plan to use to get butts in seats. You should base this forecast on a few criteria: capacity, target market, delivery/takeout options, month-over-month growth expectations, hours of operation, and menu prices.

Point of Sale 397

Point of Sale Back of House Document Download 397

Modern Restaurant Management

DECEMBER 28, 2023

Over one-third (36 percent) of respondents reported more customers in 2023 than 2022, almost half (47 percent) reported higher check averages in 2023, a slight majority (51 percent) reported tracking better or the same as 2019, and almost three-quarters (72 percent) reporting increasing menu prices by 10-25 percent in the last year.

2024 474

2024 2023 Food Order 2013 474

Future Food

NOVEMBER 27, 2024

Less choice might be the obvious downside for customers but then focus can move to the quality of food being made and potentially deflect menu price increases. Streamlining or rationalisation of menus has benefits from both the customer and F&B operators’ perspective. Small is beautiful.

Hospitality 78

Hospitality 2025 Food Back of House 78

EATER

MAY 9, 2023

Some restaurants have dedicated spaces that are reserved as private dining rooms (or PDRs), where a group can celebrate while the restaurant continues operating. The restaurant and popular wedding venue Redbird in Los Angeles, for example, has six private event spaces , the largest of which can accommodate 108 seated guests.

Back of House 246

Back of House Events Front of House Beverage 246

ChowNow

JULY 30, 2024

Manage COGS by negotiating better prices with suppliers, minimizing waste, and regularly updating your menu to focus on high-margin items. Calculate your break-even point by dividing Fixed Costs by (Sales Price per Unit – Variable Cost per Unit). It is calculated by dividing the Number of Customers Served by the Number of Seats.

Cash Management 195

Cash Management Point of Sale Inventory Loyalty Program 195

EATER

JANUARY 3, 2022

But most of it is prepared to go or to be eaten on the2 0-seat ad hoc patio. I’ve seen menu prices rising. They can’t make money in a 40-seat high-labor restaurant. All rights reserved. Monica Burton. Buy now at Amazon or Bookshop. A year ago, Amanda Cohen’s restaurant offered only a tasting menu. Its time is done.

Food Truck 294

Food Truck Seating Fast Casual Book 294

Lavu

JANUARY 31, 2020

Dining out is no exception; customers are seeking restaurants that integrate the latest reservation technology. It’s no secret that the day-to-day activities are moving at a fast pace, and the ease of online reservation tech is seductive to the modern customer. . Across the board, you’ll find the same industry-standard features: .

Reservations 78

Reservations Loyalty Program Front of House Social Media 78

Modern Restaurant Management

JUNE 8, 2021

But the good news is, across the industry, business is back on the rise—powered by limited in-person seating and continued diner interest in take-out and delivery. Every restaurant has menu items that they can charge a high price for, but are actually relatively inexpensive to make.

Delivery 251

Delivery Online Ordering Transportation Food Order 251

SpotOn

DECEMBER 11, 2024

While fast casual restaurants vary by cuisine and aesthetic, they share a number of similarities including menu pricing, counter service rather than full table service, and a "build your own" menu model that welcomes modifications. People want to build their own bowls (and burritos, sandwiches, and salads) and they want it now.

Fast Casual 52

Fast Casual Casual Loyalty Program Online Ordering 52