Modern Restaurant Management

JANUARY 26, 2022

On Valentine’s Day, restaurants fill up quickly with reservations from couples eager to spend a romantic night together. Holidays provide restaurants with the opportunity to capitalize on the special moment by offering specials, events, and so much more exclusive to the holiday. Upsell with Valentine’s Day Specials.

Social Media 563

Social Media Seasonal Menu Advertising Events 563

Modern Restaurant Management

JANUARY 22, 2024

It’s critical to provide a seamless eating experience, which includes simple payment choices and online reservations. Implement personalized suggestions, loyalty programs, and special incentives to make each diner feel appreciated and understood. Conduct market research to verify that your pricing corresponds to perceived value.

Loyalty Program 453

Loyalty Program Mobile Ordering Dietary Restrictions Social Media 453

ChowNow

FEBRUARY 21, 2025

They help with reservations and table management, staff scheduling and time management, inventory tracking, rewards programs, automated marketing, and more. Reservation and table management apps. Managing reservations and walk-in traffic can be one of the trickiest parts of running a restaurant.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

ChowNow

FEBRUARY 13, 2025

The ways a website can drive more orders and reservations while cutting costs. Customers cant access an up-to-date menu, current hours, schedule a reservation, or place an online order. Instead of paying a percentage of every order to a delivery platform, you keep full control over pricing and profits.

Social Media 195

Social Media Online Ordering SEO Email Marketing 195

Social Hospitality: Restaurants

MARCH 27, 2020

It’s also wise to implement a strong reservation abandonment strategy that allows you to recover most of the direct bookings. . This is one way to promote perks and encourage future reservations. . Offer them a special deal for a later time. Consider Your Employees. Focus on the Upsell.

Hospitality 454

Hospitality Marketing Travel Hotels 454

ChowNow

MARCH 28, 2025

These botsoften built into your website or online ordering platformcan handle tasks like: Taking reservations Answering FAQs (Are you open on Mondays?) This kind of insight helps you make smarter decisionssuch as tweaking a recipe, retraining staff on a specific shift, or doubling down on a popular special.

Front of House 195

Front of House Back of House Online Ordering Email Marketing 195

ChowNow

FEBRUARY 12, 2025

Between online reservations, third-party delivery apps, and direct ordering from your website, digital interactions often happen before a guest ever steps through your doors. What price points are they comfortable with? Look at their pricing, menu offerings, branding, and customer reviews. We now live in a digital-first world.

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

DECEMBER 16, 2022

It’s a good way for restaurant owners to boost sales without raising prices, increasing capacity, or buying more equipment. Exclusive deals : Having special discounts and promotions on the curbside app will not only encourage adoption but increase engagement on the app.

Customer Service 563

Customer Service Customer Experience Consumer Goods Food Safety 563

Culinary Cues

JANUARY 20, 2024

There’s a reactionary movement that I keep seeing in restaurants; a movement that assumes the answer to the restaurant bottom line is to take more and give less or give too much to justify raising prices. A menu should thus be designed and priced to make those items seem essential.

Fine Dining 446

Fine Dining Back of House Food Truck Pricing 446

Modern Restaurant Management

MAY 31, 2022

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. Restaurants should consider what reports they can pull from a potential POS system and research other software prices and features.

Point of Sale 491

Point of Sale Download POS Customer Experience 491

Culinary Cues

JUNE 29, 2024

One would think that this is what needs to happen, and the result will be exceptionally happy guests who are anxious to throw praise your way, write a great review, return often, and tell all their friends to make a reservation. Create a spontaneous special event through this extra effort.

Dine-in 342

Dine-in Customer Experience Back of House Customer Service 342

Modern Restaurant Management

AUGUST 2, 2024

Another 25 percent said they were investing in special events and one-off promotions, and 24 percent said they were prioritizing takeout and delivery operations. As a result, they are making hard decisions to adjust prices and make menu changes. Thirty-seven percent said they’re expanding catering operations.

Influencer 251

Influencer Pricing 2024 Social Media 251

Modern Restaurant Management

MAY 27, 2021

Restaurants are using digital forms to give customers a safer way to order food and make reservations online. It also makes it easier for restaurants to make changes in prices, add or subtract menu items, or inform customers about special offers — the manager only has to make the change once. Moving Toward Normal 2.0.

Menu 479

Menu Mobile Ordering Food Safety Online Ordering 479

Modern Restaurant Management

OCTOBER 20, 2023

2023 brought new challenges to the table for the restaurant industry, from rising food prices due to inflation to continued disruptions in the supply chain. But, according to the same report, about 40 percent of consumers agree that with rising grocery store prices, it’s not necessarily cheaper to eat at home.

Marketing 379

Marketing Loyalty Program Email Marketing Coupons 379

7 Shifts

JANUARY 20, 2023

There are a few things restaurants can do to get ready for the Super Bowl: Stock up on supplies: Make sure you have enough food, drinks, and utensils to accommodate the increase in customers.Think of what's most likely to sell out first: finger foods, wings, pizza, kegs, napkins, special items, etc. Offer discounts and specials.

Specials 195

Specials 2023 Social Media Email Marketing 195

Culinary Cues

APRIL 26, 2020

It matters not whether you are selling a Wagyu beef tenderloin or a fried chicken sandwich – what is essential is that your product is so good, so well prepared, so special that customers look at it, smell it, and take that first bite followed by a pause of surprise and a response that begins with “WOW”! Convenience is the name of the game.

Guest Recovery 389

Guest Recovery Kitchen Safety Customer Service Food Safety 389

EATER

FEBRUARY 14, 2025

We reserved Sunday nights to cook a more involved meal together. And in times like these, when the price of one dinner at a buzzy new restaurant can easily break a budget, its been a balm to do something nice at home. These days, its more about a special occasion. The special occasion could be my birthday. and Miles D.,

Back of House 189

Back of House Take-out Specials Reservations 189

Modern Restaurant Management

JUNE 29, 2020

Proactive businesses may have been saving for a rainy day and have cash reserves to weather the storm created by the COVID-19 virus. Another example may be for businesses with loyal customers to simply say we have to raise prices to survive. Hitting a Rough Patch. Every business is likely to hit a rough patch from time to time.

Social Media 452

Social Media Front of House Small Business Food Safety 452

Culinary Cues

DECEMBER 11, 2023

The conversation evolved around local news and gossip, and alcoholic beverages were reserved for bars scattered throughout the community. A Blue-Plate Special was a hearty meal that always included meat, potatoes, a vegetable, bread and butter, and ample amounts of coffee. What Meta is pointing to is something different.

White Paper 400

White Paper Hospitality Fine Dining Reference 400

Culinary Cues

AUGUST 21, 2023

Food was only surpassed by the breadth of wine lists and depth of distilled beverages, high priced art on the walls, enormously expensive glassware, Italian bone china plates, and custom sterling flatware. The entire experience was elevated and so were prices.

Back of House 419

Back of House Food Supply Government Dine-in 419

Culinary Cues

DECEMBER 3, 2022

I turn on the news as background noise (there’s never any good news) and I faintly catch the key points about another mass shooting, climate anomalies, political battles, the lingering pandemic, and the rising price of goods. A light day in terms of events, but the restaurant is capped on reservations. Morning, Jack.” Morning, chef.”.

Back of House 420

Back of House Hotels Front of House Book 420

Culinary Cues

APRIL 18, 2023

In all cases the expectation is at the very least – acceptable food quality, and in some cases the expectation is extraordinary food (price has much to do with expectations). Value goes way beyond price, it must include memories, excitement, personal attention, hospitality, education, and a generous dose of WOW!

Food Truck 379

Food Truck Back of House Education Training 379

The Rail

JANUARY 28, 2025

Food prices continue rising at grocery stores and through suppliers, while staffing gaps and shifting guest preferences add extra pressure to already thin margins. Digital menu boards reduce printing costs while enabling quick price adjustments. Changes work best in phases, with staff training between each addition.

Cash Management 130

Cash Management Loyalty Program Inventory Waste 130

Modern Restaurant Management

JUNE 27, 2022

They may have discovered you from an Eater article, booked their reservation through OpenTable, or located you via Google Maps, and they will surely review their experience on Yelp — whether positive or negative — when their meal is complete. Restaurant customers do everything from their phones. They’re Easier to Update.

Online Ordering 508

Online Ordering Customer Service Fast Casual Recycling 508

EATER

MARCH 24, 2025

And of course, all this power comes with a footprint (and a price tag) to match. However, compared to some of the more specialized options, it doesnt quite excel in any one area. And finally, I love your price tag: a reasonable $169.99 Hilary Pollack Making blueberry muffins in the Breville Smart Oven Air Fryer Pro.

Uniforms 221

Uniforms Take-out Consumer Goods Design 221

Modern Restaurant Management

SEPTEMBER 27, 2024

Fast-Casual Fast Growth Rising prices in recent years have evidently been good for someone: Fast-casual restaurants. titled Pricing Strategies Driving Restaurant Visits in 2024. Shake Shack is thriving even as it raises prices. The fast-casual burger chain increased prices by 2.5 early bird timeslot.

Food Truck 251

Food Truck Fast Casual 2024 Food 251

The Rail

APRIL 11, 2024

By Eric Tress, Contributor If you are looking for an excellent tool to increase your restaurant’s reservations, email marketing is an effective advertising tool you should consider. Restaurant Email Marketing Explained Restaurant email marketing is a powerful tool to connect with guests and drive reservations.

Email Marketing 130

Email Marketing Reservations Marketing Loyalty Program 130

Culinary Cues

APRIL 22, 2024

Shrinkflation” is a descriptor for reducing the size of packaged goods while either keeping selling prices where they were or raising prices while portions are being reduced. Grocery stores try to eliminate cashier positions (yes, I know how hard it is to find help) and opt for self-check-out but do so without lowering prices.

Consumer Goods 339

Consumer Goods Pricing Hospitality Customer Experience 339

7 Shifts

SEPTEMBER 15, 2021

It's a tactic that can also take multiple forms, such as suggesting a limited special burger to someone who orders the usual signature every time. Compared to going through the specials to every guest or blasting all online orders with an offer, these personalized approaches are favorable. Have a new special with an awesome pairing?

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

EATER

DECEMBER 11, 2023

And because producers tend to reserve the magnum treatment for the wines they consider worth celebrating, it’s usually a safe bet that the big bottles contain something special. Many focus on Champagne, although Fineman promises there are interesting options for bubbles at every price point.

2004 289

2004 Back of House Reservations Vineyard 289

EATER

NOVEMBER 3, 2020

But restaurants are perfectly capable of using menus, setting, and price points to demonstrate how special they are without firm dress codes. If a jacket is required, the restaurant can decide to whom a reserve jacket will be bestowed, or whose jeans allow for bending of the rules. Dudes with short-sleeved polos.”

Website Management 352

Website Management Sports Customer Experience Reservations 352

EATER

SEPTEMBER 10, 2021

The banking Goliath says the review and guide site — which oversees Zagat — will maintain independence, but Chase credit card holders could receive special perks like curated dining experiences Restaurant website the Infatuation states its goal as bringing “you the most honest and trustworthy opinions on where to eat around the world.”

Reservations 310

Reservations Customer Experience Dine-in Customer Service 310

Restaurant Clicks

NOVEMBER 11, 2021

It’s a special present from the restaurant to see good happy hour deals available as long as I visit during their specified times. I love cozying up to a restaurant bar with half-price snacks, preferably full of carbs that will soak up a discount cocktail or two. Specializing in craft beer and excellent pub food, M.L.

Specials 117

Specials Online Ordering Bar Food Order 117

Modern Restaurant Management

DECEMBER 28, 2023

Over one-third (36 percent) of respondents reported more customers in 2023 than 2022, almost half (47 percent) reported higher check averages in 2023, a slight majority (51 percent) reported tracking better or the same as 2019, and almost three-quarters (72 percent) reporting increasing menu prices by 10-25 percent in the last year.

2024 474

2024 2023 Food Order 2013 474

EATER

DECEMBER 1, 2023

Illustration by Bea Hayward Once a luxury reserved for posh dinners, fish roe has become the snack du jour at restaurants across the country — and it’s blurring the lines between casual and formal dining Caviar has gone on a journey over the past few years. Today, it’s almost the same price.” We’re more of a neighborhood restaurant.

Fast Casual 319

Fast Casual Fine Dining 2008 Pricing 319

7 Shifts

JUNE 4, 2021

Ideal menu price. Your CoGSs is an essential number to have when determining your menu prices, inventory and impacts your net profit margin. It also plays a key factor in pricing your menu. During slow times, you may opt to cut shifts and run specials to bring more customers in your door. Employee turnover rate.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

7 Shifts

JULY 25, 2024

Profitability remains a challenge for many restaurants, especially with prices for ingredients and labor going up. Offering additional services, like delivery and takeout, meal kits and subscription boxes, and even catering and hosting special events can unlock new growth opportunities.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243