Modern Restaurant Management

NOVEMBER 13, 2023

" I give a lot of keynote presentations to restaurant brands, and most of them are franchises. They advise them on how to market their restaurant. The Restaurant Law Center and the Texas Restaurant Association joined a coalition of business groups, led by the U.S. They give them the tools.

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Franchise Franchising Employee Relations Restaurant Law 520

Modern Restaurant Management

APRIL 9, 2025

Modern Restaurant Management (MRM) magazine asked Gale for his views on the current franchise environment and Pancheros growth plan. In a franchise system, you can also leverage better pricing as part of the whole system compared to operating a single location. Joe Gale What are the key challenges for the franchising landscape?

Franchise 221

Franchise Franchising Loyalty Program Training 221

7 Shifts

OCTOBER 26, 2022

When you dine out at a restaurant, you tip your server. It's the expectation and an essential part of how restaurant workers earn a living. A guest's tip subsidizes wages for most of America's restaurant workers. History of Tipping: How did gratuity become integral to our restaurant culture? an hour 26 years later.

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Presentation Tip Distribution Restaurant Law Back of House 486

Modern Restaurant Management

FEBRUARY 24, 2020

Sixty percent of restaurants saw their labor costs increase in 2019 and 50 percent of respondents expect their labor costs to rise in 2020 and beyond, according to a survey of more than 1,000 restaurant managers, owners, and executives across North America conducted by 7shifts. ” The full study can be accessed here.

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Management Management Restaurant Law 2020 493

Modern Restaurant Management

AUGUST 31, 2022

Restaurants are grappling with labor shortages, supply chain disruptions and inflation. According to the National Restaurant Association, restaurants are experiencing the most severe labor shortage in history, actually 70 percent higher than most industries. How can a gift card program help restaurants?

Restaurant Law 520

Restaurant Law Fine Dining Point of Sale Customer Service 520

Modern Restaurant Management

MARCH 31, 2022

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. An earlier version of the law was passed in 2012, but was struck down in 2019. Litigation. Oregon Mutual Insurance Co.,

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2022 Restaurant Law Tip Distribution Insurance 474

Modern Restaurant Management

JULY 28, 2022

What Data Should Your Restaurant Be Collecting? There are three main types of information your restaurant should collect: Customer Information. Some great examples for restaurants are: How often the customer orders. Some information your restaurant might collect is: Your gross and average sales. Behavioral Information.

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Loyalty Program Mobile Ordering Email Marketing Online Ordering 520

Modern Restaurant Management

APRIL 1, 2024

As the restaurant industry faces multifaceted challenges, ranging from new minimum wage laws to reputational hurdles, a new hero has emerged: families with children. So, how can restaurant operators effectively tap into this lucrative segment? Strategies for Attracting Family Business Given a -2.1 Amp up your app.

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Catering Fast Casual 2024 Customer Service 486

Culinary Cues

MARCH 26, 2022

Are you thinking about owning a restaurant? You are not alone if the thought of putting your name on a restaurant awning has crossed your mind. One of the most tempting forays into entrepreneurship is the restaurant business. Instead, let’s look at some of the common reasons why restaurants fail (this is only a sampling).

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Cash Management Social Media Restaurant Law Communication 451

ChowNow

FEBRUARY 13, 2025

Most of the restaurant technology tools operators use every day were first introduced years ago, but it wasnt until the 2020 Tech Boom, brought on by COVID-19, that widespread adoption became essential. But first, lets look at how to choose the right technology for your restaurant. Identify your biggest pain points.

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2025 Technology Loyalty Program Mobile Ordering 195

Culinary Cues

JANUARY 8, 2021

We all knew that the restaurant industry was in need of a structural overhaul, we (those of us affiliated with the business) were well aware of the cogs in the chain, and the years of rust that had accumulated on systems and organization, but it took the pandemic of 2020/21 to shout out: THE TIME IS NOW! Such is the case in 2021.

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Modern Restaurant Management

DECEMBER 27, 2023

As the calendar turns towards 2024, the restaurant industry stands at a crossroads, with innovation and adaptation at the heart of its ongoing evolution. Yet, restaurants need to balance this tech-centric approach with the irreplaceable human touch that defines hospitality.

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2024 Food Supply Kitchen Safety Influencer 506

Modern Restaurant Management

MAY 12, 2020

Opening a new restaurant is exciting. Your restaurant lease is one of the most important contracts needed to start your business. Before signing anything, you must make sure you can get the restaurant build-out you want. Does your restaurant need floor drains? There are many factors to consider.

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Restaurant Law Equipment Hiring Design 433

7 Shifts

JANUARY 5, 2024

New York restaurant owners must maintain compliance with laws and regulations on multiple levels: statewide regulations, federal guidance, and local ordinances. The result is a complex patchwork of laws that varies from place to place. The restaurant then retaliated against the staff member who reported the violation.

Restaurant Law 195

Restaurant Law Cash Management Tip Distribution Employee Relations 195

7 Shifts

JANUARY 5, 2024

New York restaurant owners must maintain compliance with laws and regulations on multiple levels: statewide regulations, federal guidance, and local ordinances. The result is a complex patchwork of laws that varies from place to place. The restaurant then retaliated against the staff member who reported the violation.

Restaurant Law 195

Restaurant Law Cash Management Tip Distribution Employee Relations 195

ChowNow

MARCH 7, 2025

Restaurants collect a ton of customer data. Why You Should Be Using Customer Data to Grow Your Restaurant Customer data can look like just a list of names, numbers, and order histories, but when looked at more closely, it reveals patterns, preferences, and opportunities to make stronger connections with your guests.

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Loyalty Program Email Marketing Online Ordering Point of Sale 195

7 Shifts

JUNE 29, 2022

Some of the biggest restaurant businesses on the planet are franchises. They employ thousands of people and have served billions, and with so many people affected, it's understandable why there are franchise-specific laws and regulations in place. Who Regulates Franchise Compliance Laws? Federal Law Compliance.

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Franchise Franchising Restaurant Law Document 370

Modern Restaurant Management

FEBRUARY 24, 2025

Independent restaurants are at a pivotal moment, as the industry confronts multiple challenges including inflation, cost volatility, and extreme weather and adapts to an increasingly complex operating environment, according to the findings of the The James Beard Foundation® (JBF) 2025 Independent Restaurant Industry Report.

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Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. To capture their attention and loyalty, businesses, including restaurants, must prioritise easy access and convenience. Read the first part, here.

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2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

SEPTEMBER 23, 2024

Operating a successful restaurant, let alone a portfolio of restaurants, is one of the most challenging businesses in the market. A restaurant’s legal counsel can be a key advisor and ally in positioning the business for growth while helping minimize risk.

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Restaurant Law Hiring Document Customer Service 390

Modern Restaurant Management

FEBRUARY 15, 2021

This an excerpt from Bruce Nelson's Restaurant Management: the Myth, the Magic, the Math. “The laws of nature are but the mathematical thoughts of God.” ” I have come to understand that a lot of people get into the restaurant business under the same notion. Part Three – The Math. Oh yes, the math.

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Management Management Point of Sale Seasonal Menu 448

7 Shifts

AUGUST 2, 2024

Restaurant accounting isn’t easy. Learning basic accounting is like studying a different language, regardless of how many decades you have in the restaurant industry. Learning basic accounting is like studying a different language, regardless of how many decades you have in the restaurant industry. Sounds complicated?

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Point of Sale Inventory Seasonal Menu Cash Management 397

EATER

MARCH 21, 2022

District of Columbia Attorney General Karl Racine is suing Grubhub for deceptive business practices, saying its food delivery app covertly inflates prices for diners who order through it. Grubhub misled District residents and took advantage of local restaurants”. Grubhub insists it hasn’t misrepresented its fees.

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Pricing Customer Service Online Ordering Restaurant Law 246

Modern Restaurant Management

SEPTEMBER 3, 2020

As much as complete closures and stay-at-home orders have harmed the restaurant industry, reopening has come with fits and starts, presenting a new litany of obstacles for dining establishments to overcome. For restaurants whose footprints did not previously include outdoor areas, this mandate created an opportunity to evolve.

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Fine Dining Restaurant Law Food Truck Outdoor 502

Modern Restaurant Management

OCTOBER 26, 2022

While using credit cards is a convenience for consumers, this form of payment represents a major cost center for restaurants. As restaurants work to recover from the impact of the pandemic, interchange fees or “swipe” fees continue to curb their ability to grow and thrive. According to a PYMNTS survey of 3,250 U.S.

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Consumer Goods Customer Service Restaurant Law Audits 449

Modern Restaurant Management

FEBRUARY 11, 2021

A fraud scheme where cybercriminals leverage the Telegram messaging platform to steal from restaurants and food delivery services was just identified by research and analysis from Sift’s Digital Trust and Safety Architects. Payment fraud, as orchestrated by the bad actors using Telegram, can have devastating effects for merchants.

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Delivery Food Safety Online Ordering Food Supply 474

Modern Restaurant Management

OCTOBER 4, 2024

Nearly half of restaurants fail in their fifth year of business. That’s part of the price of doing business – especially when you own multiple restaurants. Location is a big reason many restaurants fail. If you do buy an existing restaurant, give it no more than two years, tops, to see positive change.

Restaurant Law 419

Restaurant Law Customer Service Training Customer Experience 419

7 Shifts

NOVEMBER 26, 2019

Nearly 200,000 quick-serve restaurant establishments in the United States are not owned by the company whose name is on the building. At a glance, opening and operating a restaurant franchise seems like a near-perfect business decision. One silver lining is that these consistent franchise fees should be thought of as benefits.

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Franchise Franchising Restaurant Law 2015 369

7 Shifts

NOVEMBER 15, 2024

Strong relationships with vendors help you land the best pricing and priority delivery, especially for high-demand items. Another factor to consider is pricing. Aside from the usual laws, like not selling liquor to minors or visibly intoxicated customers, the candidate must be aware of other regulations in your state.

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Bar Management Management Hiring 195

Modern Restaurant Management

MAY 23, 2024

The past few years have been difficult for restaurants across the country as they have found themselves struggling to adjust to a new normal. So, what does that mean for restaurants trying to cut costs? Cash discounts are done by raising your prices and offering a flat discount for cash payments.

Point of Sale 482

Point of Sale Restaurant Law Customer Service POS 482

Harbor Touch

MARCH 18, 2025

Running a restaurant is tough. The good news is that there are tax deductions and credits made for restaurants and owners that can ease the burden. Essential Restaurant Tax Deductions 1. A restaurant POS system like SkyTab, though, has no upfront cost, just $29 per month. Deduct the cost, not staff time or full price.

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Point of Sale POS Restaurant Law 2025 138

EATER

SEPTEMBER 11, 2024

Lille Allen Six chefs and restaurant owners from across the country explain why restaurants feel so expensive right now, and how they’re coping with high prices and customer complaints Dining out involves calculating the intangible: What is hospitality worth to you? Lately, the calculus is becoming more complicated.

Pricing 363

Pricing Back of House Food Order Food Supply 363

Modern Restaurant Management

DECEMBER 31, 2024

This final edition of Modern Restaurant Management (MRM) magazine's Research Roundup for 2024 features news of operator challenges and priorities, delivery trends, wages and hourly worker considerations. The primary response was menu price increases, with nearly 61 percent of respondents adjusting prices to cope with the new reality.

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Franchise Franchising 2024 Mobile Ordering 221

Modern Restaurant Management

APRIL 3, 2020

” Who could imagine the same could be said of smelly, dirty, used-up restaurant grease? billion pounds of used cooking oil is generated annually from restaurants and other foodservice businesses. Educating customers, the public and local law enforcement that grease theft truly is a crime is a key deterrent to curtailing it.

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Recycling Uniforms Restaurant Law Government 550

EATER

APRIL 2, 2024

Not restaurants, who feel gut-punched by the commission apps take from them. Delivery apps have expended a lot of effort (and money) making the case that we — restaurants, workers, and consumers — desperately need them. In New York City and Seattle , new minimum pay laws for delivery workers recently went into effect.

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Delivery Restaurant Law Food Customer Service 363

Modern Restaurant Management

DECEMBER 27, 2023

restaurant industry will continue to shake off the aftereffects of the pandemic in 2024, but that doesn’t mean the challenges that remain are easily dispelled. Another growing risk: nuclear verdicts over dram shop law violations, driving up the costs of liquor liability insurance. Here’s an overview.

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2024 Insurance Recruiting Restaurant Law 294

Modern Restaurant Management

NOVEMBER 17, 2020

Two weeks before my first Valentine’s Day at Edible Arrangements, torrential rains wreaked havoc on California’s strawberry crops, impacting price and quality. There were power outages, increased fuel prices, and ever-changing labor laws. It’s your branding, marketing, and pricing.

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Franchise Franchising Operations Definition 474