ChowNow

MARCH 21, 2025

Every successful restaurant has one thing in common: they know exactly who they are serving. Understanding your target market is the foundation of making smart decisions for your menu, pricing, and overall guest experience. Income: Do your customers prioritize affordability, or are they willing to pay premium prices?

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

Modern Restaurant Management

DECEMBER 3, 2024

The demand for earlier reservations provides restaurants the opportunity to get creative when it comes to driving traffic for second and third seating’s with memorable experiences, dynamic pricing, or late-night specials. Restaurants have an opportunity to offer premium, value-add experiences that justify higher price points.

Reservations 221

Reservations Book Customer Experience Dine-in 221

Modern Restaurant Management

FEBRUARY 5, 2025

This "Super" special edition of Modern Restaurant Management (MRM) magazine's Research Roundup has a Super Bowl theme. 11, 2024, comparing it to the average Sunday in 2024 and found that: Wings win MVP with an 87 percent increase in sales The average price of wings ordered increased 18 percent.

2024 309

2024 Food Order Delivery Sports 309

Modern Restaurant Management

APRIL 17, 2025

He saw an opportunity to create a platform that better served restaurants. What started as a way to help high-end restaurants reduce no-shows has evolved into a comprehensive platform serving diverse hospitality businesses, from boutique wineries to large hospitality enterprises.

Reservations 251

Reservations Fine Dining 2024 2023 251

7 Shifts

OCTOBER 28, 2024

It just goes to show how important drink pricing and cost management are to maximizing profits. The average profit margin for bars typically ranges between 10-15% , but this can vary depending on the type of bar you run, the location, and the types of drinks you serve. Doing so helps you maintain a healthy profit margin on each sale.

Point of Sale 195

Point of Sale Merchandise Seasonal Menu Bar 195

Goliath Consulting

FEBRUARY 19, 2025

Why Restaurants Need Fractional CFO Leadership The restaurant industry faces unique challenges that demand specialized financial expertise: Integration of Business Functions A skilled fractional CFO bridges the gap between marketing, operations, and menu development by providing financial insights that inform strategic decisions.

Cash Management 243

Cash Management Leadership Seasonal Menu Sustainability 243

Culinary Cues

FEBRUARY 5, 2025

Customers are becoming more discerning about value and anxious about the price of a meal (from quick service to fine dining). The restaurant has been, is, and hopefully will remain a special place for gathering, celebrating, relaxing, learning about, and enjoying the work of the chef and mixologist. Is the experience in jeopardy?

Fine Dining 241

Fine Dining Food Supply Customer Service Recruiting 241

ChowNow

APRIL 4, 2025

And for many restaurants, they still serve a purpose. Thats not to say third-party platforms dont serve a purpose. It also gives you more freedom to price your menu the way you want. Many restaurants bump up prices on third-party platforms to offset fees, which can frustrate customers. First-party ordering changes that.

Ordering 195

Ordering Online Ordering Mobile Ordering Customer Experience 195

ChowNow

MARCH 7, 2025

Think about it: What if you could automatically send a special offer to a customer who hasnt ordered in a while? The more you understand your customers, the better you can fine-tune your marketing and pricing strategies. Sales data helps you make informed decisions about pricing, portion sizes, and seasonal updates.

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

EATER

MARCH 27, 2025

Chains still serve a purpose though, with 84 percent of diners enjoying going to chains. The majority of diners do agree on one thing: checking prices. Nearly 60 percent of diners pay close attention to menu prices while they ponder what to order. Younger generations are also more likely to dine solo.

Social Media 256

Social Media Fine Dining Online Ordering Dine-in 256

Modern Restaurant Management

JANUARY 26, 2022

Holidays provide restaurants with the opportunity to capitalize on the special moment by offering specials, events, and so much more exclusive to the holiday. A prix fixe menu features a fixed multi-course meal that is served to all customers on a specific night, often for holidays like Christmas and Valentine’s Day.

Social Media 563

Social Media Seasonal Menu Advertising Events 563

Modern Restaurant Management

FEBRUARY 17, 2022

Here are a few ideas for restaurant and bar owners to consider in an effort to continue to serve up good eats and top-tier service during the winter season. Social media is a great place to share any winter or holiday specials you’re offering, creating more buzz around your business. Offer Specials and Competitive Pricing.

Social Media 474

Social Media Seasonal Menu Customer Service Delivery 474

Modern Restaurant Management

JUNE 22, 2022

After years of success as a wholesale operation, the Beal family opened the restaurant, Beal’s Lobster Pier in 1969 and our vision remains the same today as it was then – serve up the freshest seafood and give our guests the most authentic Maine experience at the doorstep of the waterfront that makes it all possible.

Seasonal Menu 474

Seasonal Menu Food Truck Consumer Goods Customer Experience 474

Modern Restaurant Management

MARCH 27, 2020

Customer discounts and free sandwiches for healthcare workers are just two of the ways that the barbeque brand is showing its genuine care and appreciation for the communities it serves. The first is to help the communities we serve retain a sense of normalcy. Mighty Quinn’s Barbeque has certainly felt the pinch.

Healthcare 536

Healthcare Social Media Online Ordering Website Management 536

Culinary Cues

JANUARY 20, 2024

There’s a reactionary movement that I keep seeing in restaurants; a movement that assumes the answer to the restaurant bottom line is to take more and give less or give too much to justify raising prices. A menu should thus be designed and priced to make those items seem essential.

Fine Dining 449

Fine Dining Back of House Food Truck Pricing 449

Modern Restaurant Management

MARCH 11, 2025

. – Sophia Goldberg, Founder and CEO, Ansa The big lesson I learned is that I've had to continue to adapt my pricing, because people are still watching their spending. That's why we instituted lower-priced lunch specials and made other adjustments. This has driven up all wages because a cook being paid $16.50

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

OCTOBER 12, 2022

As a restaurant, you’ve got the opportunity to feed into that joyful excitement with special events for the season, so grab the chance before the winter holidays takeover! Serve Special (Spooky) Food and Drinks. Half the fun of Halloween is dressing up in something special. Partner for the Party.

Advertising 491

Advertising Social Media Food Truck Seasonal Menu 491

ChowNow

MARCH 20, 2025

Instead of manually updating prices, items, and descriptions across your website ordering and third-party delivery apps, this software allows you to make changes in one place and sync them everywhere instantly. Incorrect pricing can cut into margins, and outdated offerings can cost you canceled orders, negative reviews, and lost revenue.

Menu 195

Menu Management Management Online Ordering 195

Modern Restaurant Management

MARCH 21, 2025

Whether it’s a family diner that has served generations or a hidden gem that’s part of a community’s identity, mom-and-pop restaurants offer something irreplaceable: a sense of belonging. Embracing innovation without losing the personal touch that makes independent restaurants special. The challenge?

Technology 221

Technology Front of House Customer Service Back of House 221

Modern Restaurant Management

SEPTEMBER 22, 2021

Kitchen and Serving Station Equipment. You may also need specialized serving stations as well. The price tag can blindside you if you are not ready, so you need to think carefully about the equipment you need to open your door. Then, you may want to include a fish tank or add special lighting.

License 445

License Employee Relations Equipment Food Supply 445

ChowNow

JANUARY 23, 2025

Theyll love the exclusiveness of the meal and the opportunity to eat food that would typically not be served in your restaurant. Youll provide guests with printed pairing notesa list of each drink, the order in which theyll be served, and the flavor profiles for each wine or beer so customers can follow along as their guide speaks.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

Modern Restaurant Management

FEBRUARY 27, 2023

Below are seven tips to improve the cash flow and make the most out of a current location to ensure a steady stream of revenue to serve as a buffer through those first months. Businesses can run promotions, such as early bird specials, to attract budget-conscious diners and use an email database to get the word out.

Cash Management 474

Cash Management Point of Sale Inventory Email Marketing 474

Modern Restaurant Management

OCTOBER 13, 2022

Rising inflation has impacted businesses for the better part of the year, leading many to modify their menus and increase prices in the face of higher ingredient costs. Restaurants can also send push notifications that let customers know about ongoing deals, like Taco Tuesday or special brunch menus.

Technology 450

Technology Loyalty Program Mobile Ordering Download 450

Modern Restaurant Management

DECEMBER 8, 2020

See who responds better to your Happy Hour specials – young adults or baby boomers. Instead of guarding the recipe to your “special sauce,” you should be sharing it freely with the world. Here again, Facebook’s size makes it a winner when it comes to targeting and testing messaging to find your optimal audience.

Social Media 520

Social Media Advertising Customer Service Article 520

7 Shifts

JANUARY 31, 2023

This makes the day the perfect occasion for restaurants to offer special menus or wine pairings and to celebrate romance with their customers. Restaurants can make Valentine’s Day a profitable holiday by offering special menus and promotions that cater to couples celebrating a first date or an anniversary. Have a special for kids.

Specials 195

Specials Online Ordering Email Marketing Loyalty Program 195

EATER

MARCH 21, 2022

District of Columbia Attorney General Karl Racine is suing Grubhub for deceptive business practices, saying its food delivery app covertly inflates prices for diners who order through it. consumers expect that the menu prices listed on Grubhub are the same prices offered at the restaurant or on the restaurant’s website,” it says.

Pricing 246

Pricing Customer Service Online Ordering Restaurant Law 246

Modern Restaurant Management

JANUARY 24, 2022

Whether it’s stringing colored lights at a backyard barbecue, lining a walkway with luminaries, or creating a relaxing, mood-setting playlist to set the tone, it’s those little touches that make guests feel special, welcomed, and cared for. Unfortunately, the idea of hospitality is often misunderstood in restaurant management.

Technology 558

Technology Front of House Back of House Online Ordering 558

7 Shifts

NOVEMBER 15, 2024

How do you prepare your team for special events or holiday rushes? Can you give an example of how you’ve managed a large event or special occasion at a restaurant? As a restaurant manager, how do you prepare your team for special events or holiday rushes? How do you handle situations where an employee is underperforming?

Leadership 195

Leadership Management Management Operations 195

Culinary Cues

DECEMBER 1, 2019

The funny thing is that these small businesses – in this case – restaurants – cannot survive on that once-a-year recognition, or even the occasional special event. Don’t they understand how much more special the experience will be in this little bistro with two people in the kitchen, a bartender and two servers?

Small Business 489

Small Business Customer Experience Customer Service Seasonal Menu 489

Modern Restaurant Management

AUGUST 10, 2021

Some have been giving a special, one-off payment to new recruits, while others have provided free starters or drinks to those who sign up for interviews. Some establishments are trying to pass on these costs to customers by increasing their prices, causing disgruntlement among their long-standing patrons.

Ordering 592

Ordering Recruiting Food Order Employee Relations 592

Modern Restaurant Management

APRIL 14, 2022

Yet they share a similar objective – influencing and serving customers wherever they are and with whatever they want. Seemingly overnight, a critical QSR focus became orchestrating all the ways food could be served in channels that had rapidly accelerated. Retailers also needed to streamline ordering ahead for curbside pick-up.

Retail 474

Retail Customer Experience Online Ordering Point of Sale 474

Modern Restaurant Management

FEBRUARY 7, 2023

The modern restaurant ecosystem demands that businesses of all shapes and styles, from full-service fine dining to quick-serve fast-casual, incorporate third-party delivery systems into their business models, strategic planning, Front and Back of House training and physical design.

Delivery 492

Delivery Front of House Back of House Fine Dining 492

Modern Restaurant Management

JANUARY 2, 2024

” – Dean Drako, CEO of Eagle Eye Networks 2023 served up a year of resilience and innovation for restaurants, as they adapted to shifting landscapes and embraced new dining paradigms. Restaurants are taking the dish to the next level, serving everything from breakfast to Indian-inspired pizza.

2024 493

2024 Fast Casual Food Safety Insurance 493

ChowNow

FEBRUARY 12, 2025

Every restaurant serves a unique customer base, and the more you know about them, the more effective your marketing efforts will be. What price points are they comfortable with? Conduct a competitive analysis: Identify the restaurants in your area that serve a similar audience. Why do you do what you do?

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

MAY 10, 2023

After prepping a whole bunch of, let’s say, tomatoes; you must label them with the date they were sliced and the date they will no longer be able to be served. Streamlined menu updates : Automation allows for easy and quick changes to digital menus, such as adding new items, updating prices, and modifying dietary information.

Online Ordering 449

Online Ordering Social Media Food Order Customer Experience 449

7 Shifts

JULY 12, 2024

Compare different policies and choose one that offers good coverage at a reasonable price. COGS is a restaurant metric that includes everything you spend on food and drinks to make the dishes you serve. Customers sit down, order from a menu, and are served by waitstaff. Additionally, review and adjust your coverage as needed.

Food Truck 397

Food Truck Customer Service Seasonal Menu Loyalty Program 397

Modern Restaurant Management

FEBRUARY 21, 2022

In 2022, restaurant industry or food industry in general is planning to serve an omnivore population who is trying to cut back animal products from their diet. Restaurant owners have to bear the overhead cost of food preparation and disposal of leftovers as vegetables and plant based items rot quickly and requires special storage.

Fine Dining 554

Fine Dining Fast Casual Food Supply 2022 554