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Expanding the Definition of Value

Modern Restaurant Management

Rising labor and food costs, along with the ongoing struggle to recruit and retain employees, remain among the top concerns for both fullservice and limited-service operators. "The Despite the positive outlook, many operators say, "new year, similar concerns." Restaurants aim to attract more in-person diners.

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2022: A Year of Transition for Restaurants

Modern Restaurant Management

Key figures on the restaurant workforce include: Roughly 50 percent of restaurant operators in the fullservice, quickservice, and fast-casual segments expect recruiting and retaining employees to be their top challenge in 2022. Seventy-five percent of operators said they plan to devote more resources to recruiting and retaining employees.

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Self-Ordering Kiosks: One Solution to the Current Labor Shortage

Modern Restaurant Management

In order to meet this massive shortfall, restaurants have had to up the ante on their recruitment drives. Some have been giving a special, one-off payment to new recruits, while others have provided free starters or drinks to those who sign up for interviews. Added Benefits to Boost Business.

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How Restaurants Can Attract and Retain Workers Tempted by Retail Holiday Job Offers

Modern Restaurant Management

They are struggling with false waits (customers waiting to be seated even when there are plenty of empty tables). Automating these parts of the recruiting process can save GMs many hours a week and lead to better hiring rates. And they are hiring staff they should not, assuming any warm body is better than no bodies.

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How Restaurant Owners Can Prepare for the COVID-19 Cold Weather Lull

Modern Restaurant Management

With some outdoor dining pilot programs coming to an end as we head into the winter months, tens of thousands of restaurants across the country will be forced to operate at a fraction of typical capacity without added outdoor seating to supplement the loss. Leverage Marketing Strategy to Remind People You Exist.

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Why Restaurants Should Embrace Technology in 2023

Modern Restaurant Management

Front-of-house staff can be hard to recruit, are less tenured, and have high turnover. Restaurants, like Los Angeles’ Blu Jam Cafe , have embraced QR codes to navigate a limited front-of-house staff, allowing diners to view the menu, order and pay, and enabling front-of-house staff to focus on food running and seating.

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Collecting the Right Customer Data Points to Drive Restaurant Profits

Modern Restaurant Management

To ensure that restaurateurs are envisioning their target consumer accurately, they can recruit their own restaurant patrons to participate in their qualitative research by offering a generous incentive. Restaurants also have renewed their focus on drive-thru and curbside pickup experiences.