Modern Restaurant Management

FEBRUARY 13, 2023

After graduating from the University of Washington and starting a career in headhunting in Los Angeles, we decided to act on our entrepreneurial spirit and start our own recruiting firm. We invest a bit more in working with suppliers that have third-party certifications ensuring they fish sustainably.

Recruiting 449

Recruiting Compost Sustainability Consumer Goods 449

Modern Restaurant Management

OCTOBER 5, 2021

In the National Restaurant Association’s report, 75 percent of restaurant operators identified recruiting employees as their top challenge this summer, above all other difficulties experienced in the industry’s recovery. But not all hope is lost.

Technology 558

Technology Tip Distribution Front of House Back of House 558

7 Shifts

NOVEMBER 25, 2024

Staff productivity plays the largest role in restaurant revenue, which is why it’s so important to invest in your recruiting and hiring strategies, finding like-minded individuals to move your restaurant forward while minimizing time waste. This leads to the abnormally high turnover rate most operators experience today.

Mobile Ordering 221

Mobile Ordering Back of House Customer Service Online Ordering 221

The Rail

APRIL 6, 2025

Long-term profitability depends on good retention policies, particularly considering that recruiting new clients usually costs five times more than maintaining current ones. By Destiny Clarkson, Contributor As much as meal quality, guest retention determines the success of a restaurant.

Guest Recovery 130

Guest Recovery Loyalty Program Consumer Goods Customer Service 130

Modern Restaurant Management

APRIL 29, 2021

He used his restaurant's Facebook business page to recruit fans who already understand and appreciate his brand, posted information on his website and at the register. Other tactics he used: reaching out to community centers, reaching back to former employees for temp help and recruiting marketing or culinary students.

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

DECEMBER 14, 2021

In addition, 75 percent of restaurant operators say recruiting employees was their top challenge, the highest level ever recorded. For example, restaurants that can source ingredients locally should be vocal about their commitment to supporting local producers and sustainability as brand differentiators.

2022 508

2022 Employee Relations Outdoor Fast Casual 508

Modern Restaurant Management

NOVEMBER 6, 2019

With slower labor-force growth, restaurants will continue to compete against other industries for talent, making recruitment and retention vital to success in the coming decade. Nutrition and Sustainability Will Drive Menus. Sustainable sourcing and transparency will continue to grow in focus for consumers over the next decade.

2030 385

2030 Dietary Restrictions Recruiting 2018 385

Modern Restaurant Management

AUGUST 23, 2023

Prior to his role as General Manager, he was CGO (Chief Growth Officer), General Manager, Vice President, and Chief of Staff, where he spearheaded projects including the acquisition of Punchh, company integrations, executive recruiting, and has established PAR’s KPI setting and tracking process through business reviews.

Loyalty Program 419

Loyalty Program Customer Experience Customer Service Mobile Ordering 419

Modern Restaurant Management

AUGUST 15, 2023

Resourceful by nature, Deane has embraced recruiting from new programs at local tech colleges specifically designed to prepare restaurant workers. However, historical industry patterns skew heavily towards on-the-job trials by fire for entry-level candidates who don’t necessarily plan on sticking around.

Food Supply 419

Food Supply Recruiting Education Influencer 419

7 Shifts

FEBRUARY 13, 2023

They push the envelope on what an equitable and sustainable future can and should look like, for all of us. This reduces turnover, lowers recruitment and training costs, and substantially improves the quality of the workforce and guest experience. That’s where RAISE comes in.

Tip Distribution 390

Tip Distribution Front of House Restaurant Law Back of House 390

Modern Restaurant Management

FEBRUARY 5, 2024

” A few 2024 economic facts substantiate the cost-and-effort effectiveness of brand loyalty strategies: It costs 16 times more to recruit a new customer than keep an existing one. With its numerous benefits, along with environmental sustainability and dietary value, this meals choice is increasingly turning attractive to customers.

2024 492

2024 Loyalty Program Food Order 2030 492

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Consumers are also becoming more conscientious about sustainability, which is primed to disrupt the restaurant business.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

SEPTEMBER 27, 2024

Staff retention struggles However, recruitment issues aren’t the only factor contributing to staff shortages. To avoid hiring shortcomings, Expert Market recommends business owners focus on implementing effective recruitment strategies. Recruitment costs in food services rose by 13.10 The year-over-year increase of 21.64

Food Truck 251

Food Truck Fast Casual 2024 Food 251

Modern Restaurant Management

FEBRUARY 27, 2020

We expect this year will see growth in off-premises options, technology that streamlines operations, and more restaurants that are talking about their increased sustainable and eco-friendly practices.” Healthy, sustainable options increase alongside changing alcohol preferences. Opportunity lies in off-premises.

2020 481

2020 Influencer Point of Sale Food Safety 481

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. As such, a big focus in 2020 will be on how to find, recruit and keep team members. Sustainability extends into the kitchen with food waste. Recruiting Platforms.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

Modern Restaurant Management

DECEMBER 14, 2021

Adaptation to non-sustainable and non-predictable traffic of visitors for dine-in locations. It has affected restaurant operators on both ends as they are challenged with retaining and recruiting staff and serving customers with limited resources. Those that raise prices too far will risk alienating some of their customer base.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

Modern Restaurant Management

DECEMBER 21, 2023

4 to 7 vendors in the restaurant space between recruiting and payroll are too many to be sustainable. Mobile payments and contactless transactions are expected to remain at the forefront, reflecting the sustained demand for swift and secure payment methods.

2023 309

2023 Insurance 2024 Employee Relations 309

Typsy

FEBRUARY 10, 2025

Frequent departures disrupt operations, increase recruitment costs, and require constant retraining of new hires. For Hospitality employers: Reduced costs: Lower turnover means fewer resources spent on recruiting and training replacements. Workplace engagement: Continuous learning keeps roles interesting and fulfilling.

Hospitality 78

Hospitality Training Certification Recruiting 78

Modern Restaurant Management

JANUARY 15, 2020

Given the traffic challenges facing the industry, stronger and sustained long-term sales growth is really not an option,” said Fernandez. According to Black Box Intelligence’s Workforce Index, by the end of Q3, 63 percent of restaurants expressed that difficulty in recruiting hourly staff increased from the previous quarter.

2020 275

2020 Point of Sale Online Ordering Consumer Goods 275

7 Shifts

DECEMBER 3, 2019

There’s a reason your restaurant franchise is popular all over the city, the state, the country, or even the world, so lean into your success and start satisfying more customers with a focused, sustainable growth model.

Franchise 368

Franchise Franchising Audits Point of Sale 368

Modern Restaurant Management

FEBRUARY 10, 2020

Expanding menu offerings to include JUST Egg further speaks to Sodexo’s commitment to quality ingredients, health, sustainability and addressing evolving consumer dietary preferences. “Sodexo’s Sustainable Diets Strategy in North America has resulted in a number of benefits and innovations for our clients and customers.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

AUGUST 2, 2024

Looking at potential top challenges for the rest of the year, 38 percent identified sales as the top concern, 24 percent said recruiting and retaining staff, 18 percent said labor costs, and 16 percent said food costs. Finally, restaurant leaders are doubling down on sustainability as an investment in their business and the future.

Influencer 251

Influencer Pricing 2024 Social Media 251

Modern Restaurant Management

DECEMBER 31, 2020

Once occupancy levels begin to return, hotels will face an uphill climb toward maintaining sustained success again. To recruit and keep more consumers in the plant-based movement, plant-based foods will need to taste better and be easier. MH: Workforce optimization is more important than ever.

2021 508

2021 Hotels Airlines Guest Recovery 508

Modern Restaurant Management

DECEMBER 28, 2020

In action: FOODWORKS partners are neighborhood restaurants and women- and minority-owned businesses that share the same commitment to quality, sustainability and community involvement. We also expect that more operators will sourced locally and sustainably with sustainability extending to packaging, straws and printed menus.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

Modern Restaurant Management

SEPTEMBER 14, 2021

That August, the James Beard Awards announced an audit of policies and procedures, which was conducted by various stakeholders, including subcommittee members, the Awards committee, James Beard Foundation staff, and consulting firms specializing in equity, justice, sustainability, and awards protocols and processes. Leading a Fair Kitchen.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Restaurant365

MAY 22, 2020

Recruiting better candidates to re-engage your workforce. need to have a well-managed and properly trained staff becomes a crucial issue in determining your restaurant’s sustained success. Recruiting where your potential employees are searching.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

The Rail

APRIL 4, 2023

You can also recruit food bloggers and food influencers to visit your restaurant and capture their perspectives on what you serve. How You Get Your Ingredients For farm-to-table restaurants or those who focus on sustainable food sourcing, this is an especially powerful approach to your video marketing strategy.

Social Media 264

Social Media Front of House Advertising 2022 264

The Rail

JULY 19, 2022

To achieve all these, as a restaurant owner you need to step back and honestly reassess how you approach recruiting and employment. Outsource hiring to industry-specific recruitment agencies to help you find the best talent quickly. This Morgan Stanley report points to the rapid and sustained increase in online food delivery.

Online Ordering 130

Online Ordering Front of House Food Supply Back of House 130

EATER

JULY 8, 2020

As executive director of Harlem Grown , a nonprofit that serves youth through mentoring and teaching about urban farming, sustainability, and nutrition, Hillery wanted to provide the neediest children in the community with a way to access fresh food during the pandemic. “So,

Food 290

Food Social Media Back of House Fast Casual 290

Embrace the Suck

MAY 14, 2023

The recruitment and effective training of suitable staff is critical. Restaurant Excellence Guideline #39: Make sustainability a part of your business model. Restaurant Excellence Guideline #3: Construct a vivid and persuasive vision for your restaurant that your entire team can rally behind.

Leadership 221

Leadership Customer Service Customer Experience Loyalty Program 221

Modern Restaurant Management

MARCH 3, 2023

Only one in ten operators think recruiting and retaining employees will be easier in 2023 than it was in 2022. NPD forecasts dairy and meat alternatives to grow through 2024, driven almost entirely by Millennials and Gen Zs, who choose these products because of their interest in sustainability, animal welfare, and better health.

2023 508

2023 Consumer Goods 2022 Point of Sale 508

7 Shifts

JUNE 1, 2022

Advertised as a place for “uninterrupted private meetings between decision-makers and solution providers,” BITAC allows for several in-depth conversations between attendees and suppliers of equipment , furnishings, and technology needed to scale and sustain a restaurant business. Website: BITAC Food and Beverage. When: January.

2022 195

2022 Fast Casual Website Management Workshop 195

7 Shifts

SEPTEMBER 26, 2022

6 seconds is all you have, on average , to impress the recruiter. A plant-based QSR might like to know about your passion for sustainability. Most of them will only glance at your CV, which is why it's important to quickly show that you're the best candidate. Here are some tips to stand out from the crowd. Your barista experience?

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

JUNE 13, 2023

Accessibility can help with several factors including overall brand growth, new revenue streams and the recruitment of new franchisees. Ensuring your support system is able to sustain rapid market growth via franchising will better ensure that openings are successful, and franchisees are positioned for long-term success.

Franchising 221

Franchising Franchise Online Ordering Food Supply 221

Modern Restaurant Management

SEPTEMBER 15, 2020

SALIDO continues to execute on its hiring plans to recruit and invest in talent across their Product, Engineering, Customer Experience, and Sales Teams. “We are excited to bring Market Cafe to New York City as we are the only company currently offering a solution such as this one for safe, supportive and sustainable corporate dining.”

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Perfect Daily Grind

AUGUST 2, 2022

According to the National Restaurant Association’s (NRA) State of the Restaurant Industry mid-year 2021 report , some 75% of US business operators say that recruitment and retention of employees is the biggest challenge for their business. These rates are also increasing year-on-year – including in coffee shops. Enjoyed this?

Café 188

Café Hospitality Training Customer Service 188

ExactHire - Restaurants

DECEMBER 9, 2022

Businesses sustained job losses, mass resignations, and supply chain disruptions. Successful high-volume recruitments rely heavily on efficient application screening. This means having a screening plan in place before recruiting begins. Misalignment is the source of all problems in recruitment and onboarding exercises.

Hiring 98

Hiring Recruiting Customer Experience Management 98