Culinary Cues

MAY 13, 2023

Those who are serious about holding the chef title some day; the ones who are “in it, to win it”, are always wondering what’s the best path to take. Remember that being “the chef” will take you away from much of the day-to-day cooking, the adrenaline rush, and the team excitement that drew you to the kitchen in the first place.

Hotels 433

Hotels Point of Sale Cash Management Training 433

Typsy

JUNE 26, 2020

Knowing the best way to approach recruitment and onboarding is an essential skill, but many of us don't think too much about it. Typsy's Recruitment and onboarding course is all about taking the guesswork out of hiring.

Recruiting 103

Recruiting Hiring Hospitality Take-out 103

Modern Restaurant Management

SEPTEMBER 25, 2024

To learn what operators can do to recruit and retain, Modern Restaurant Management (MRM) magazine reached out to Opal Wagnac, SVP of Market & Product Strategy at isolved, who works with QSR HR practitioners. On the other hand, maintaining robust recruitment and training are also key challenges as HR tries to combat employee churn.

Recruiting 88

Recruiting Hiring Customer Experience Consumer Goods 88

Goliath Consulting

FEBRUARY 16, 2021

This signifies a drop in younger recruits that compose a larger part of the restaurant workforce, not to mention how workers may be leaving the restaurant industry for good in search of more stable, reliable jobs (5). A text-driven scheduling system is also a powerful tool that increases interview turn-out. Easy Scheduling.

Recruiting 78

Recruiting Hiring Communication Mobile Ordering 78

Black Box Intelligence

AUGUST 5, 2021

To overcome these issues, recruiters are getting creative , offering perks ranging from interview bonuses to competitive benefits. The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever. The state of staffing and recruiting.

Recruiting 102

Recruiting 2021 Management Management 102

Black Box Intelligence

AUGUST 5, 2021

To overcome these issues, recruiters are getting creative , offering perks ranging from interview bonuses to competitive benefits. The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever. The state of staffing and recruiting.

Recruiting 98

Recruiting 2021 Management Management 98

Modern Restaurant Management

NOVEMBER 22, 2022

Despite a slowed holiday hiring season, there is still a demand to hire restaurant employees to keep up with the inevitable influx of folks who eat out more frequently around the holidays—in fact, 17 percent of restaurant leaders are still looking to hire workers. Mistake #1: Neglecting a season-specific hiring strategy. How to avoid.

Hiring 205

Hiring Recruiting Employee Relations Mobile Ordering 205

Modern Restaurant Management

DECEMBER 18, 2019

To thrive in this labor climate, it is essential that food service employers explore innovative ways to stand out among competitors to recruit and retain sharp, dedicated talent. Timing is a major factor for hourly employees and can often make the difference between taking care of daily costs or falling behind.

Recruiting 160

Recruiting 2018 Cash Management Beverage 160

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

DECEMBER 27, 2023

Those restaurant organizations that closely monitor and manage such existing and emerging risks will be best positioned to ride out the turbulence. Beyond recruiting, many employers are responding to the tight labor market by sharpening their focus on the kind of employee experience they’re providing. Here’s an overview.

2024 117

2024 Insurance Recruiting Restaurant Law 117

Open for Business

AUGUST 10, 2023

Set your restaurant up for success by figuring out your hiring strategy and making a plan. Here’s how to hire great employees, with tips for recruiting and retaining staff for a restaurant. Once you’ve figured out how many staff you’ll need and the roles to fill, nail down the responsibilities each of those employees must fulfill.

Hiring 167

Hiring Recruiting Reference Website Management 167

Modern Restaurant Management

MARCH 1, 2022

From recruiting to retention, if the employee experience is positive and fulfilling, loyalty is fostered, and staff is more likely to stay put. Empowering Employees with the Right Tools and Training. When learning meets the learner where they are, the concept of continuous learning and development really takes effect.

Front of House 230

Front of House Loyalty Program Back of House Training 230

Embrace the Suck

APRIL 18, 2022

There are also some that thrive (15%) and the elite few that drive their market (5%)… these top two categories came out of the pandemic stronger because they focused on the right things. I don’t know about you…but I’ll take that 20% profit restaurant model every time! I should recruit more talent.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

ChowNow

SEPTEMBER 6, 2024

This reduces the high costs associated with turnover, such as hiring and training new staff. Check out this article for more details on roles and responsibilities of key restaurant staff. Best Practices for Recruiting and Hiring Management and Support Staff 1. Sourcing Candidates Utilize multiple recruitment channels.

Hiring 78

Hiring FOH Recruiting Fine Dining 78

7 Shifts

MAY 31, 2021

Some tools that help out in this area include restaurant accounting software, as well as processes that restrict profit loss like portion control and employee scheduling software that promotes time clocking integrity. If so, the server takes it and sends it to the kitchen ASAP by entering it into the POS. Operations Management.

Operations 363

Operations Inventory Hiring Customer Service 363

Embrace the Suck

MARCH 22, 2019

You’re going to need to have an open mind and a commitment to taking action to see these ideas through. This is good news for the restaurant that is willing to make recruiting a priority. While others sit back and accept the labor market as being a challenge, innovative restaurants see this as a time to stand out.

Recruiting 255

Recruiting Social Media Back of House Hiring 255

Culinary Cues

AUGUST 28, 2023

After absorbing all the negative press and glamorized abusive behavior it’s no wonder restaurants are having a tough time recruiting employees. The highest quality work requires attention to detail, multitasking, and well-defined skills; this takes time, commitment, and effort. It’s all so overdone and not true of the majority.

Entertainment 370

Entertainment Back of House Consumer Goods Recruiting 370

Modern Restaurant Management

NOVEMBER 6, 2023

However, the typical increase in consumers wanting to dine out during the holiday season – not to mention the continued demand for take-away and delivery services – could disrupt this balance, even as businesses attempt to bolster their staff with seasonal hires. This influx of new staff is a major stressor in itself.

Management 201

Management Management Hiring Customer Experience 201

Modern Restaurant Management

MARCH 28, 2022

Restaurateurs seem to be coming out of a survival mode mindset and beginning to evaluate what’s next. The spike of take out and delivery orders that began with covid makes it all too easy to forget that prior to March 2020, guests had already begun moving that direction.

2022 212

2022 FOH BOH Recruiting 212

Modern Restaurant Management

APRIL 29, 2021

.” The $15 minimum wage is a myth – most restaurants are having to pay close to that now, Her longer-term predictions include: Operators are leaving “small” menus developed for delivery in place in order to cut down on the complexity of orders and training required. People were in between jobs or suddenly out of work.

Fast Casual 221

Fast Casual Hiring Online Ordering Front of House 221

Modern Restaurant Management

APRIL 15, 2021

Now, as we come out of COVID-19 and begin opening our locations, we cannot find staff to fill any open positions. I am not wasting time on trying to figure out why. Don’t Be Choosy … Train! I called all of the applicants, offered interviews and got 5 out of 11 to show up. Start Thinking Local.

Social Media 212

Social Media Training Recruiting 2019 212

Apicbase

JUNE 20, 2022

Moreover, making mistakes when choosing franchisees can take a devastating toll on your company’s reputation AND the relationship with the other franchisees of your restaurant brand. They run their restaurant’s day-to-day business operations, meet with customers and vendors, and hire and train their team – to name just a few responsibilities.

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52

Embrace the Suck

MAY 14, 2023

The recruitment and effective training of suitable staff is critical. Restaurant Excellence Guideline #10: Implement a managerial training program that grooms your team for a managerial role within three to six months. Restaurant Excellence Guideline #20: Make customer service training a top priority.

Leadership 221

Leadership Customer Service Customer Experience Loyalty Program 221

Modern Restaurant Management

FEBRUARY 1, 2023

When deciding where to recruit restaurant workers online, many job platforms promise to plaster your jobs across the Web for a fixed price. Programmatic job advertising takes a profile-driven data approach. As inflation takes hold of the economy, many workers are moving salary and job security to the top of their priority list.

Hiring 189

Hiring 2023 Advertising Recruiting 189

Modern Restaurant Management

SEPTEMBER 27, 2024

Cashiers came in third place taking up seven percent of all open roles. Staff retention struggles However, recruitment issues aren’t the only factor contributing to staff shortages. To avoid hiring shortcomings, Expert Market recommends business owners focus on implementing effective recruitment strategies.

Food Truck 100

Food Truck Fast Casual 2024 Food 100

7 Shifts

SEPTEMBER 26, 2022

Making Your Resume Stand Out. Health, Allergen, and Food Safety Training and Certifications. For example, at Branch Line in Watertown, Massachusetts, employees not only partake in relevant industry classes - they take turns hosting them. Food Service Skills For Your Resume. 5 Restaurant & Food Service Skills for Your Resume.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Restaurant365

AUGUST 27, 2021

Recruitment (and retention) have long been challenges in the restaurant industry, but operators are currently having difficulty filling unprecedented numbers of open positions. And as many restaurants are finding out, it generally isn’t compelling enough to post a basic restaurant job description and watch the applications roll in.

Recruiting 151

Recruiting Social Media Front of House Hiring 151

Modern Restaurant Management

NOVEMBER 26, 2019

In a job seekers market, if we don’t alter our approach to sourcing, recruiting, and hiring, we'll be left with open jobs and few applicants to fill them. Training new employees is expensive and takes a considerable amount of time. Make a point to appreciate and take great care of your current staff.

Hiring 188

Hiring Recruiting Restaurant Law Customer Experience 188

7 Shifts

FEBRUARY 18, 2020

However, when stress so deeply affects employees that it leads to sleep-disturbing nightmares, it can take a toll on workplace satisfaction and engagement. The kitchen is backed up so your customers have to wait a long time for food and take it out on you. Think of a waitmare as a game of Diner Dash gone horribly wrong.

Employee Relations 395

Employee Relations FOH Back of House Front of House 395

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 195

Management Management Kitchen Safety Front of House 195

Restaurant365

MAY 16, 2022

Many lack the brand power, the funds, and the resources necessary to recruit the seasonal help needed during these busy months. If you are navigating the challenges of seeking out seasonal workers when there are more jobs available than there are job seekers, don’t despair. Recruit from local schools and colleges. Start Early.

Hiring 78

Hiring Recruiting Mobile Ordering Training 78

Modern Restaurant Management

FEBRUARY 28, 2023

According to the National Restaurant Association’s 2022 State of the Restaurant Industry Report , 50 percent of operators for both full-service and quick-service restaurants said that recruiting and retaining employees was their top challenge. With the right technology tools in place, their expectations can be met.

Management 197

Management Management Food Safety Communication 197

Modern Restaurant Management

MARCH 27, 2024

In his new book, Scott Greenberg provides an inspiring, practical framework for management to explore their biases, habits, and leadership styles while learning how to refine the way they manage so they can more effectively recruit, retain, and motivate their hourly teams. What do you hope readers take away from the book?

Coaching 110

Coaching Franchise Franchising Book 110

Modern Restaurant Management

JUNE 21, 2021

Yet, nine in ten operators predict issues with recruitment at a time which is essential for our industry's recovery. Mobile order and pay takes care of a lot of the admin side of a shift. From taking orders at tables, processing payments or taking telephone orders for takeaway. Reduce Admin Tasks. Reduce Wait Times.

Mobile Ordering 186

Mobile Ordering Ordering Front of House Guest Recovery 186

7 Shifts

SEPTEMBER 3, 2019

Imagine if you can retain happy employees more often, rather than having to train new recruits every so often. out of 4 starts. Levy offers its employees health and dental benefits, paid time off for salaried employees, training programs for team members who are looking to grow, 401Ks, flex spending and profit sharing.

Training 284

Training Sports Fine Dining 2017 284

Modern Restaurant Management

JANUARY 10, 2022

Trends that accelerated because of COVID and new trends emerging out of the pandemic will begin changing the face of restaurant technology. We expect to see more operators investing in back-of-house as they fully flesh out their tech stack. Better Integrations with Other Technology. Addressing Labor.

Back of House 208

Back of House 2022 BOH Front of House 208

7 Shifts

OCTOBER 30, 2019

When you hire someone who doesn’t share your team’s values, no amount of training will make them engaged in their work. Read on to find out. The restaurant industry’s turnover problem Between productivity loss and the resources spent on hiring and training a new employee, turnover costs restaurants $3,500 per employee.

Hiring 283

Hiring Training Customer Experience 2010 283