Modern Restaurant Management

OCTOBER 5, 2021

In the National Restaurant Association’s report, 75 percent of restaurant operators identified recruiting employees as their top challenge this summer, above all other difficulties experienced in the industry’s recovery. Industry-leading labor management technology can address this by placing consideration on employee preferences.

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Technology Tip Distribution Front of House Back of House 558

Modern Restaurant Management

JULY 22, 2022

Right now, the restaurant industry has experienced rapid employee turnover and staffing shortages, which is impacting how recruiters are bringing on new talent for food service roles. Let’s take a look at some of these tools as part of a streamlined talent acquisition technology stack. Integrated Talent Acquisition Systems.

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Technology Recruiting Email Marketing Hiring 450

Modern Restaurant Management

DECEMBER 30, 2022

For some, that has meant looking to supplement staffing gaps with technology and modifying or expanding the roles and responsibilities of current staff. Front-of-house staff can be hard to recruit, are less tenured, and have high turnover. Automating the Front of House.

Technology 520

Technology Front of House 2023 Cash Management 520

Modern Restaurant Management

DECEMBER 29, 2022

Closures, supply chain problems, labor shortages, technology, and inflation are just a few of the challenges operators have faced in recent years. I see a few things on the horizon as part of the ongoing evolution of the relationship between restaurants and technology. The worst of the labor problem is beginning to ease.

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2023 Technology Back of House Customer Experience 531

Modern Restaurant Management

FEBRUARY 15, 2022

Technology innovations offer the potential to bridge the gap between the need to keep their business running and deliver quality products and experiences to their guests. More realistically, technology advancements can eliminate superfluous tasks and automate components of complex ones. Loyalty Technology to Drive Daypart Engagement.

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Technology Loyalty Program Fast Casual Email Marketing 563

Modern Restaurant Management

OCTOBER 7, 2021

A growing number of restaurants are embracing technology to run their operations and prepare themselves for the challenges of the ‘new normal. According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment.

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Technology Operations Food Safety Kitchen Safety 492

Culinary Cues

APRIL 7, 2025

These cooks and chefs will not only accept technology in the kitchen, but they will also actively look for ways to make it their critical component. [] KNOW THAT DIVERSITY HAPPENS NATURALLY IN KITCHENS: Diversity in the kitchen need not be mandated or a concern.

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Kitchen Safety Food Supply 2030 Healthcare 300

Modern Restaurant Management

OCTOBER 4, 2023

However, for restaurants dealing with high-volume recruitment needs, the challenge is even greater. Tight timelines : First, hiring teams often encounter tight timelines when managing high-volume recruitment. Maintaining company reputation : Maintaining a strong employer brand becomes crucial in high-volume recruiting.

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Recruiting Hiring Employee Relations Technology 221

Modern Restaurant Management

MAY 27, 2024

Modern Restaurant Management (MRM) magazine reached out to Jennifer Mathew, senior manager of talent acquisition and strategy on the role technology plays in hiring and retention. In what ways should restaurants be utilizing technology to reach potential staff as well as retain the ones they have?

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Recruiting Front of House Back of House Hiring 474

7 Shifts

JULY 29, 2020

Restaurant recruiting during the COVID-19 pandemic can be advantageous for restaurants because so much restaurant talent is looking for work. Here’s how to implement those restaurant recruitment changes to keep your current staff safe and give job candidates peace of mind. Will any of the hiring or training be conducted remotely?

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Recruiting Kitchen Safety Employee Relations Food Safety 293

Modern Restaurant Management

MARCH 11, 2025

– Ilson Goncalves, Chef/Owner, Samba Montclair Two ways the pandemic changed the restaurant industry are around employees and technology. Technology continues to transform restaurant operations. Technology has become a solution in staffing as well. That's never going to change. They seek brands they believe in.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

FEBRUARY 7, 2025

Rising labor and food costs, along with the ongoing struggle to recruit and retain employees, remain among the top concerns for both fullservice and limited-service operators. "The Despite the positive outlook, many operators say, "new year, similar concerns."

Definition 282

Definition 2025 Loyalty Program Fine Dining 282

Modern Restaurant Management

FEBRUARY 22, 2023

For many, recruiting is a skill they’re not trained on and just one of a hundred tasks occupying their work day. Recruiting and hiring decisions are often made by managers at the store or restaurant level instead of by corporate recruiters. In what ways does technology help the hiring process?

Hiring 520

Hiring Recruiting Tip Distribution Small Business 520

Modern Restaurant Management

FEBRUARY 9, 2021

As we continue to move past the fallout from the pandemic there will be a growing reliance on technology within every aspect of the operation and companies can be ready to take advantage, but they must start now or be left behind.

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2021 Hiring Technology Social Media 600

Modern Restaurant Management

MARCH 28, 2022

How is technology shaping the future of restaurants and giving brands a competitive edge? Operators have been adding to their tech stacks for the last five years or more but solving one problem can create another if your technologies aren’t well integrated. What changes that may have seemed temporary should be made permanent?

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2022 FOH BOH Recruiting 530

Modern Restaurant Management

NOVEMBER 9, 2022

According to the National Restaurant Association, 70 percent of operators report not having enough employees to meet customer demand, and three out of four say they will commit more resources to employee recruitment and retention. This technology opens up an easy path to connect with potential employees. Hiring is difficult enough.

Hiring 506

Hiring Recruiting Website Management Social Media 506

Modern Restaurant Management

FEBRUARY 1, 2022

Key figures on the restaurant workforce include: Roughly 50 percent of restaurant operators in the fullservice, quickservice, and fast-casual segments expect recruiting and retaining employees to be their top challenge in 2022. Seventy-five percent of operators said they plan to devote more resources to recruiting and retaining employees.

2022 518

2022 2030 Food Supply Recruiting 518

Culinary Cues

FEBRUARY 5, 2025

Chefs and restaurateurs invested in recruiting students at regional culinary colleges for internship and permanent positions after graduation, but those schools are struggling to find students to enroll whats going on? The knee jerk reaction is to rely on technology to save us. This must be the answer right?

Fine Dining 241

Fine Dining Food Supply Customer Service Recruiting 241

Modern Restaurant Management

APRIL 29, 2021

They will embrace technology to set par levels and pre-package necessary ingredients to assemble a meal quickly. He used his restaurant's Facebook business page to recruit fans who already understand and appreciate his brand, posted information on his website and at the register. This is what has been working for me.”

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Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

APRIL 13, 2022

Imagine that your restaurant uses 500 onions a week: with this new technology, once you get down to a certain pre-set amount, an automated order request can be sent out to your supplier to ensure that you receive your next shipment before you run out. POS technology can help with labor shortages, supply chain concerns and customer experience.

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POS Food Supply Mobile Ordering Point of Sale 539

Modern Restaurant Management

AUGUST 10, 2021

In order to meet this massive shortfall, restaurants have had to up the ante on their recruitment drives. Some have been giving a special, one-off payment to new recruits, while others have provided free starters or drinks to those who sign up for interviews. Digitizing the order process brings speed to a restaurant’s operations.

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Ordering Recruiting Food Order Employee Relations 592

Modern Restaurant Management

NOVEMBER 9, 2021

To recruit new talent and alleviate strains on current staff, restaurant managers are looking for new ways to streamline their operations and enhance the employee experience. A mobile employee experience has now become table stakes in seamlessly recruiting, onboarding, training and managing staff. Embracing Digital Transformation.

Cash Management 531

Cash Management Employee Relations Recruiting Healthcare 531

Modern Restaurant Management

NOVEMBER 16, 2022

Using technology to automate hiring. Technology can play a big role in finding and screening candidates and scheduling interviews. Automating these parts of the recruiting process can save GMs many hours a week and lead to better hiring rates. Give existing employees their first pick for shifts, for instance.

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Retail Hiring Recruiting Insurance 558

Modern Restaurant Management

MAY 31, 2024

In today's bustling restaurant industry, where every detail matters, technology has become an indispensable tool – especially in hiring and staffing. Artificial Intelligence (AI) has transformed the recruitment process, offering a new level of efficiency and automation.

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Hiring Recruiting Innovation Technology 309

Modern Restaurant Management

MARCH 2, 2020

The supply chain process for this type of restaurant changes drastically, including the logistics involved with kitchen technology and equipment moves. Recruiting a high-quality third-party logistics (3PL) partner can be a gamechanger when making this type of extreme logistical shift.

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Supplies Delivery Food Supply Back of House 543

Modern Restaurant Management

JANUARY 11, 2021

Identity verification leverages innovative mobile phone and backend technologies to guide candidates through a quick and easy verification process that typically takes just a few minutes to complete. These services help vet candidates and provide greater insight into their identities, histories, and qualifications.

Restaurant Law 510

Restaurant Law Recruiting Customer Experience Dine-in 510

Modern Restaurant Management

FEBRUARY 3, 2022

From managing an off-premise presence with online ordering platforms to navigating the labor shortage and keeping costs down, it’s clear from the emerging trends we are seeing that technology is at the heart of helping FSRs not only survive but make gains during these extremely challenging times.”

Loyalty Program 486

Loyalty Program Online Ordering Cash Management Point of Sale 486

Modern Restaurant Management

AUGUST 15, 2024

Invest in Technology The simplest way to reduce labor needs in any business is to use technology to streamline and automate processes. These expenses include money spent on recruiting, hiring, and training new staff, and lost productivity. The restaurant industry has the highest employee turnover rates, with an average of 6.1

Loyalty Program 448

Loyalty Program Hiring Point of Sale Recruiting 448

Modern Restaurant Management

DECEMBER 14, 2021

A survey by RTi Research found that of the 30 percent of consumers who used contactless payment for the first time during the pandemic, 70 percent reported they plan to continue using this technology. In addition, 75 percent of restaurant operators say recruiting employees was their top challenge, the highest level ever recorded.

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2022 Employee Relations Outdoor Fast Casual 508

Modern Restaurant Management

MARCH 1, 2022

From recruiting to retention, if the employee experience is positive and fulfilling, loyalty is fostered, and staff is more likely to stay put. The intersection of technology and training has created vast opportunities for restaurant brands to think about the employee experience as much as the guest experience.

Front of House 576

Front of House Loyalty Program Back of House Training 576

Modern Restaurant Management

JUNE 22, 2022

Technology enables you to reach more students without actually visiting more campuses by incorporating text recruiting, conversational AI, automation, and on-demand interviews. Using technology allows you to incorporate a preview into the interview process, saving time for both parties. ” Hire Faster.

Hiring 520

Hiring Travel 2022 Recruiting 520

Modern Restaurant Management

SEPTEMBER 25, 2024

To learn what operators can do to recruit and retain, Modern Restaurant Management (MRM) magazine reached out to Opal Wagnac, SVP of Market & Product Strategy at isolved, who works with QSR HR practitioners. On the other hand, maintaining robust recruitment and training are also key challenges as HR tries to combat employee churn.

Recruiting 354

Recruiting Hiring Customer Experience Consumer Goods 354

The Rail

APRIL 14, 2025

Whether for operations expansion, equipment upgrades, staff recruiting, or more marketing activity, growth calls for resources. Service-based companies, like restaurants, often flourish by growing their workforce or modernizing technology. Restaurants that use automation solutions save money on labor and minimize human error.

Small Business 130

Small Business Cash Management Social Media Consumer Goods 130

Modern Restaurant Management

SEPTEMBER 30, 2024

At the same time, QSRs and fast casual establishments are turning to technology to improve operations and customer interactions as they continue to increase output. Technology is one way to make this happen. Data shows that order accuracy , fueled by improving technology, received top marks from satisfied consumers.

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2025 Fast Casual Food Customer Experience 450

Modern Restaurant Management

NOVEMBER 24, 2020

Use this time to invest in training, develop relationships with potential clients and referral sources, explore possible acquisitions or new markets, and upgrade outdated technology. Recruiting the right people and investing in them from day one can save you the hassle of finding new people every 6 months. Plan for Gaps in Your Budget.

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Cash Management Social Media Seasonal Menu Food Truck 576