Remove Reference Remove Reservations Remove Seating
article thumbnail

How to Make Your Guests Feel Safe and Get them Back in the Door

Modern Restaurant Management

Call out any new policy changes as necessary on your site, have you stopped taking group reservations for parties over six? Do people need to make reservations in advance? In order to ensure a safe dining environment we are requiring advance reservations. Add a simple banner to your site that explains this.

article thumbnail

Second Wave of Restaurant Chain Bankruptcy Filings Could Offer New Opportunities  

Modern Restaurant Management

Interestingly enough, these articles didn’t even reference the unfathomable closures that would soon follow caused by COVID-19. providing and requiring PPE; taking reservations only for seating).

Retail 443
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Face Pay Network, Restaurant of the Future and The Main Course

Modern Restaurant Management

Ghost kitchens, also referred to as dark or virtual kitchens, are professional kitchen facilities set up to support delivery or carryout meals only, offering restaurant operators an opportunity to start an additional revenue stream. .” Seated Acquires VenueBook. Seated acquired digital event booking platform VenueBook.

article thumbnail

THE KING IS IN THE HOUSE

Culinary Cues

Past maintenance and the boiler room of massive furnaces providing heat and hot water for twenty some odd floors of guest rooms and eighteen banquet rooms ranging in size from twenty seat board rooms to two-thousand seat ballrooms, and the three restaurants that grace the main lobby.

article thumbnail

IN PURSUIT OF THE CARROT

Culinary Cues

Mostly methodical once an understanding of the playing field is in hand, it is always inspiring when a coach/leader throws in a curve ball, a trick play, or an unexpected new menu item or style of service – something that makes the competition scratch their heads, and fans jump out of their seats.

Coaching 436
article thumbnail

The 10 Best Bits of Advice We Heard on Season 1 of the Restaurant Growth Podcast

7 Shifts

We refer to these employees as “51 percenters.” As part of his research for the book, co-author Carl Orsbourn took the driver's seat—of a DoorDash vehicle. This newfound attention can bring people to your website or reservation pages, and into your seats. Another way to do it? Gift cards.“Gift

article thumbnail

How to Craft an Effective Restaurant Operations Plan

ChowNow

Host: Greets customers, manages reservations, and handles seating arrangements ( Host job description ). Example customer service SOP: “Upon seating guests, servers must introduce themselves and provide water within the first 2 minutes. Orders should be taken within 5 minutes of guests being seated.”