7 Shifts

OCTOBER 28, 2024

For example, if you run a social media campaign or pay for online ordering integrations, all of these contribute to your overall marketing expenses. Total New Customers refers to how many new customers your restaurant gains during a specific period because of your marketing efforts.

Loyalty Program 195

Loyalty Program Fast Casual Social Media Email Marketing 195

7 Shifts

OCTOBER 9, 2020

This rise in digital interactions has made it critical for restaurants to have well-designed websites. After all, intuitive design and up-to-date information can turn a website visitor into a paying customer. In this ultimate restaurant website design guide for beginners, you’ll learn: How to prepare for a website makeover.

Design 397

Design Online Ordering Social Media Mobile Ordering 397

Culinary Cues

AUGUST 7, 2021

We have a problem right now that seems to be universal and there is no shortage of complaints and posts on social media that proclaim the effects, but little is done to point to active solutions. So, first step – let’s refer to it as a challenge. Making the effort to solve those problems is another story.

Social Media 474

Social Media Cash Management Blog Equipment 474

Culinary Cues

AUGUST 31, 2024

When properly developed and integrated into your operation, the mission statement will impact who you hire, how you train, the products you develop and sell, the way you lead and manage, how employees interact, the way that guests are approached, and how the world perceives you (the business) to be. The mission statement is THAT IMPORTANT!

Customer Service 387

Customer Service Social Media Customer Experience Reference 387

7 Shifts

FEBRUARY 15, 2022

Your smartphone is your restaurant's media center. It's a full-on media company. Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant. That smartphone is your media center.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Open for Business

JANUARY 24, 2023

A busy owner’s guide to restaurant social media strategy Restaurant social media strategy refers to having a plan to connect with your guests where they spend their time: online. A strong social media presence has never been a more important marketing strategy, whether your restaurant is new or 110 years old.

Social Media 148

Social Media Front of House Download Marketing 148

7 Shifts

DECEMBER 17, 2020

Customer retention refers to a restaurant’s ability to retain, or keep, the existing customers that it has. Once every few days, add that info to a spreadsheet of customer relationship management software like Constant Contact or HubSpot. Many restaurant website builders also allow you to put a sign-up form on your website.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Social Hospitality: Restaurants

AUGUST 25, 2019

C ustomer interaction points can range from mobile apps, third-party food aggregator apps, social media, and chat apps. Streamline Reservations and Order Management Restaurant employees devote a lot of time to reservation management and customer orders. Why Do Chatbots Play a Role for Restaurant Businesses?

Social Media 253

Social Media Mobile Ordering Email Marketing Website Management 253

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. They both went through a management training program.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Goliath Consulting

APRIL 28, 2020

Even larger brands, like that of the sub/sandwich franchise Jersey Mikes, relied on third-party delivery as a way of managing within its capacity (4). You have to actively promote on social media to make up for the marketing. The company also has a management division that manages full-service restaurants.

Delivery 269

Delivery Food Back of House Franchising 269

7 Shifts

JULY 16, 2021

Reference secondary research studies or create your surveys and questionnaires to send out to a select group of people! See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. Will you use social media marketing?

License 459

License Hiring Equipment Small Business 459

Modern Restaurant Management

OCTOBER 21, 2019

A recent study found that 60 percent of consumers prefer to pick up the phone to get in touch with local businesses instead of emailing them or contacting them via social media. also adjust information on their website or other online business listings to ensure they reflect gluten-free and vegetarian options. Not so fast.

Customer Experience 299

Customer Experience Online Ordering Customer Service Reservations 299

Social Hospitality: Restaurants

JULY 5, 2019

Leverage Social Media Marketing. Social media is your restaurant’s ultimate weapon. People spend a substantial amount of time on social media platforms every day. Customer Relationship Management (CRM) is one of the most important ways to get people to come back to your restaurant.

Marketing 170

Marketing Social Media Loyalty Program Email Marketing 170

7 Shifts

APRIL 23, 2021

The past year has turned servers into expert delivery packers, challenge chefs' creativity, and flipped the role of a restaurant manager on its head. When they put up a job ad, they don't think about it that way,” says Jack Hott, Senior Product Manager at Poached, a job board built for the restaurant industry. Consider your website.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Goliath Consulting

NOVEMBER 23, 2021

Customers are able to scan the QR code, which redirects them to the restaurant’s website in which contains the restaurant’s menu. According to Bitly, a link management service, there has been a 750% increase in QR code downloads over the last 18 months. References. How will this affect the restaurant business in the future? “QR

Loyalty Program 221

Loyalty Program Customer Experience Online Ordering Customer Service 221

Goliath Consulting

JUNE 3, 2020

Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect. With social distancing behaviors expected to last long term, we may see an upward trend in food delivery. But you’ll have to earn it.

Guest Recovery 269

Guest Recovery Social Media Food Safety Consumer Goods 269

7 Shifts

AUGUST 29, 2019

A few common tricks to boost popularity of high-profit items are to: Make these items more prominent on your menu, on social media, or on your website. If your restaurant uses an inventory management software, you can refer to this to track your actual inputs versus your outputs to see just how efficient your kitchen is.

Menu 279

Menu Point of Sale Website Management Online Ordering 279

7 Shifts

FEBRUARY 22, 2021

Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. Instead, customers can get information about promos, discounts and even make a purchase through the loyalty program app or website. Consider some organic or sponsored social media posts.

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

7 Shifts

JUNE 16, 2024

Restaurant marketing strategies combine online and offline techniques to help managers create a strong brand identity, attract new customers, retain old diners, promote their restaurants, and ultimately increase revenue. Customers today strongly believe in the importance of social responsibility. a boycott).

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Modern Restaurant Management

JUNE 28, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on the impact of California's minimum wage, customer satisfaction, AI use in restaurants, popular cocktails and bathroom readiness. Customers give the highest ratings to the mobile apps (82) and websites (81) used to place orders.

2024 294

2024 Mobile Ordering White Paper Customer Service 294

7 Shifts

SEPTEMBER 6, 2024

Our bar management software also lets you assign specific tasks, like stocking supplies or cleaning the bar, and track their completion in real-time. The minimum age to serve differs per state , with some places like Maine and Michigan allowing 17-year-olds to serve alcohol as long as a manager or supervisor is present.

Demo 195

Demo Hiring Customer Experience Bar 195

7 Shifts

JULY 1, 2024

It also helps to research your target customers' age and social status. Your business name will also appear on your marketing materials, staff uniforms, menu, social media accounts, and advertisements, so make sure it isn't too long or complicated. You can easily register on their website. First, make sure it's catchy.

Bar 221

Bar License Food Supply Restaurant Law 221

Restaurant365

FEBRUARY 25, 2020

Cost of goods sold (CoGS) refers to the total cost of the inventory used to create food and beverage items during a specific period of time. Understanding your CoGS through accurate tracking with restaurant inventory management software helps you monitor how much profit you make per plate, informing critical menu engineering decisions.

Loyalty Program 183

Loyalty Program Point of Sale Fast Casual Online Ordering 183

Open for Business

AUGUST 10, 2023

Along with kitchen and service staff, you’ll need workers for your restaurant to handle responsibilities like operations, management, administration, and communications. Your business may need specialized roles like a sommelier, reservationist, or private events manager. What are the requirements for those roles?

Hiring 167

Hiring Recruiting Reference Website Management 167

Modern Restaurant Management

SEPTEMBER 30, 2020

73 percent said social distanced tables. Only 13 percent of respondents said that ordering from their favorite delivery app was important, but 38 percent said that the ability to easily order from the restaurant website mattered to them. The importance of making guests feel comfortable. Most Important safety initiatives.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Lavu

NOVEMBER 1, 2023

Advertising your delivery service on social media, through partnerships, and with targeted ads can help you get and keep more customers. Next, you should invest in reliable technology, such as a user-friendly website or mobile app, to streamline the ordering process for customers.

Delivery 167

Delivery Online Ordering Food Mobile Ordering 167

Modern Restaurant Management

OCTOBER 16, 2019

Ability for managers to flag and address problems immediately, if required. “E-commerce websites have always had detailed analytics on how customers navigate their sites, but restaurants never have had access to this information in their physical stores. the number of customers who leave without being seated or greeted).

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Restaurant Engine

FEBRUARY 22, 2023

Update your content regularly to encourage repeat website visits. According to experts, nearly 80% of people will visit a restaurant’s website before dining in or taking out food. This is one of the many reasons your website is the centerpiece of your marketing efforts. This also adds new content to your website every day.

Website Management 110

Website Management Social Media SEO Email Marketing 110

Modern Restaurant Management

AUGUST 28, 2020

in a management role at the Officers’ Club. Trabon, menu management and publishing solutions, and MenuTrinfo®, nutritional analyst and food allergen expert, have forged a strategic alliance that enables an end-to-end solution for the calculation and presentation of menu item nutrition facts and allergen declarations.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

Goliath Consulting

SEPTEMBER 28, 2021

Google My Business enables you to manage and optimize your Business Profile on Google. As explained before, Google My Business is a tool that helps business owners optimize and manage their Business Profile on Google. You cannot manage or access photos or reviews on a Business Profile alone. References. WordStream.

SEO 195

SEO Website Management Food Safety Customer Service 195

EATER

APRIL 1, 2021

Although vegan cheese hasn’t enjoyed the same explosive growth as plant-based burgers or nondairy milk, it has still managed to gain respectable ground: According to a recent market research report , the global vegan cheese market was valued at just over $1 billion in 2019 and is expected to grow almost 13 percent in the next seven years.

Food Order 359

Food Order Book Point of Sale 2015 359

Bingage

APRIL 16, 2024

Bingage has a restaurant referral program: create a branded refer-n-earn program and make the customers act like brand advocates, sending them attractive rewards on each referral. Dedicated account support manager, and expert consultation. Option to run loyalty programs through social media apps like WhatsApp, Facebook, and Instagram.

Loyalty Program 105

Loyalty Program 2024 Email Marketing Customer Experience 105

Bingage

APRIL 16, 2024

Bingage has a restaurant referral program: create a branded refer-n-earn program and make the customers act like brand advocates, sending them attractive rewards on each referral. Dedicated account support manager, and expert consultation. Option to run loyalty programs through social media apps like WhatsApp, Facebook, and Instagram.

Loyalty Program 104

Loyalty Program 2024 Email Marketing Customer Experience 104

The Restaurant Times

JUNE 2, 2020

For instance, the current nationwide lockdown creates the need for contactless delivery, enforcing strict hygiene standards , and creating value for your customers on social media. Along with this personal data, their preferences and frequently ordered dishes are also captured in your Customer Relationship Management (CRM) database. .

Social Media 81

Social Media Loyalty Program Website Management Online Ordering 81

Restaurant Engine

JANUARY 25, 2023

A website developer can help you take your website to the next level. Wondering if you need to redesign your website? Starting a restaurant and need to create a website? Either way, you need a website developer to help you with one of the most important marketing tools for your website.

Website Management 111

Website Management Hiring Online Ordering Mobile Ordering 111

Ken Burgin

NOVEMBER 15, 2020

If you want your staff to keep taking a positive interest in your business, you may need to teach them about ‘managing upwards ’. Sometimes known as ‘managing the boss’, and it’s a lot more than knowing how she likes her coffee or what beer he drinks. Show websites and social media posts to build your case.

Website Management 97

Website Management Equipment Social Media Small Business 97

Indoor Media

AUGUST 5, 2020

While few would argue that an auto shop website isn’t necessary, the range of what qualifies as a “website” is pretty broad. Whichever route you choose to take, be it build your own or hire a professional, here’s a checklist to help you create an effective, traffic-driving auto shop website. Choose a Website Builder.

SEO 117

SEO Website Management Customer Service Advertising 117