Culinary Cues

OCTOBER 24, 2020

Far too many times the menu takes a back seat to all other planning that will lead to serious miscalculations along the way. This menu is developed using analytical data that is drawn from surveys and historical reference to other restaurants within a community or region. YES – the menu is that important!

Menu 397

Menu Seasonal Menu Front of House Café 397

Culinary Cues

FEBRUARY 6, 2022

How many times has the job been referred to as “flipping hamburgers” or working in a “greasy spoon”? It was a job and a paycheck, a signal that I wanted to take on some responsibility, and the beginning of a six-decade work ethic, but there were no pats on the back for a choice of careers.

Back of House 429

Back of House Reference Presentation Mobile Ordering 429

Modern Restaurant Management

SEPTEMBER 12, 2024

Ask for References An honest plumbing company wants to connect you with people who are going to vouch for our work. Ask them to reference some of the restaurants they have worked for, and then give those restaurant owners a call. If they don’t want to give you a reference, don’t work with them.

Kitchen Safety 100

Kitchen Safety Reference Food Safety Hiring 100

Culinary Cues

JULY 14, 2023

Interestingly, it goes even further because if you take this approach, you quickly understand you can always do that task better tomorrow. Competition is healthy if you use it as a reference to improve. If you are just starting out as a dishwasher, then seek to become a world-class dishwasher. People will notice.

Cash Management 308

Cash Management Uniforms Food Supply Café 308

Culinary Cues

SEPTEMBER 14, 2023

SUDDEN LACK OF DEPENDABILITY: When an employee who had always been a rock of dependability – always on time, ready to work, interested in taking on more responsibility, always able to complete tasks as expected, suddenly fails to meet those expectations – then it’s time to pay attention. You see a little out of sorts, what can I do to help?”

Employee Relations 392

Employee Relations Training Fine Dining Take-out 392

Culinary Cues

APRIL 1, 2024

Outside people went about their day, never giving mind to the effort, dichotomy of characters, hustle, stress, and complexity of what takes place in the “back of the house” at a twelve hundred room hotel. As I tied on my apron and pulled out my knife kit ready to dive in, the executive chef called me into his office.

Back of House 326

Back of House Kitchen Safety Hotels Front of House 326

Culinary Cues

AUGUST 14, 2024

I can’t remember the last time I opened this book and used it as a reference, but it is the title that drives me to keep it prominently displayed. Take a few moments to walk through your dining rooms and exude the joy you feel for the work. Take the time to share your positive stories with the team in your kitchen.

Uniforms 303

Uniforms Book Article Café 303

7 Shifts

AUGUST 2, 2024

The accounting process will seem less daunting once you understand what you need to do, know, and watch out for. The reason is simple: you know the ins and outs of your business, and your restaurant accountant should, too. This number is essential because it helps you determine the price of your food and beverages.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

Culinary Cues

OCTOBER 30, 2023

There is a lesson here for cooks, chefs, and restaurateurs – a simple message that stands out from every other “road to success” Prophet: Whatever you do, do it well. It will take super-human effort, ample amounts of time, arduous training, and boat loads of cash. What will it take for you to become part of that club?

Fine Dining 363

Fine Dining Front of House Dine-in 2016 363

7 Shifts

SEPTEMBER 6, 2024

It represents everything it takes to get a meal on the table, from the raw ingredients like meat and vegetables to the packaging for takeout orders. COGS can be expressed as a percentage of your sales, often referred to as the COGS ratio. Nonetheless, labor still takes up a significant portion of your overall costs.

2024 195

2024 Seasonal Menu Inventory Audits 195

Open for Business

AUGUST 10, 2023

Set your restaurant up for success by figuring out your hiring strategy and making a plan. Once you’ve figured out how many staff you’ll need and the roles to fill, nail down the responsibilities each of those employees must fulfill. Reach out to industry contacts and ask current employees for referrals.

Hiring 167

Hiring Recruiting Reference Website Management 167

7 Shifts

MAY 23, 2024

To help you out, we've created an in-depth guide that will assist you in running a successful restaurant with streamlined operations and increased productivity. This is why 62% of managers feel burnt out , especially on days leading to peak seasons. This is where developing a comprehensive restaurant operations plan comes in.

Operations 221

Operations Kitchen Safety Food Safety Restaurant Law 221

Culinary Cues

JANUARY 18, 2023

Sure, luck can be involved, but luck is rarely something to depend on or take credit for. The important thing about those moments in time is their value as a reference. Nothing can take the place of those moments – they are the real teacher. Just bail me out now before it all goes sideways.”. The list goes on and on.

Back of House 389

Back of House Front of House Education Café 389

7 Shifts

JULY 29, 2024

Calling out employees for their wins, big or small, is essential to maintaining team spirit because each one contributes to a restaurant's success," says Ryan Whyte-Buck, a Restaurant Operations Consultant with US Foods. In the gig economy, rideshare and food delivery drivers can cash out daily. Restaurants are taking note.

Employee Relations 221

Employee Relations Cash Management Loyalty Program Communication 221

Culinary Cues

JANUARY 23, 2023

Some of us know that winning takes loads of hard work, conditioning, and focus, while others hope they can win without the effort. Reaching for that carrot may be enough to keep you going, reaching that carrot will help to fulfill you, and pushing the carrot even further out will either inspire or frustrate you.

Coaching 384

Coaching Sports Point of Sale Take-out 384

Culinary Cues

JULY 23, 2023

This does not excuse chefs who lash out, who wear their strong emotions on their sleeve and point the finger at those who do not follow their intended steps towards greatness. Chef, one of your most important jobs will be to train the next outstanding person to take your position if you ever move on.”

Guest Recovery 409

Guest Recovery Seasonal Menu Presentation Customer Experience 409

7 Shifts

AUGUST 7, 2024

This is commonly referred to as a percentage. Add that up to find out what the cost per plate of each menu item is. The USDA also points out that other factors, like the cost of electricity and diesel, can affect the prices, as well. Let's take a look at the other elements that impact your restaurant food cost percentage.

Food 363

Food Seasonal Menu Inventory Pricing 363

7 Shifts

MAY 13, 2021

Once you take the time to make it, it looks nice and clean. But once you put that schedule out into the world, it tends to break down. You're spending hours a week building them out. But even the fastest manager can take upwards of five to eight hours a week to build out the schedule. It's not as easy as it looks.

Document 418

Document POS 2000 Take-out 418

Culinary Cues

AUGUST 31, 2019

By “all in” I am referring to total commitment, building your life around the demands of the job, and most significantly to do so while being oblivious to the impact that this commitment has on other aspect of one’s life. It didn’t take long for Jake to realize how much more difficult it was going to be to carry the title of executive chef.

Reference 345

Reference Uniforms Take-out Social Media 345

Culinary Cues

AUGUST 7, 2021

If we see the challenge as something that has an answer if we take the time to really push our problem-solving skills, then a solution will eventually present itself. So, first step – let’s refer to it as a challenge. Let’s take one possible cause that is not on everyone’s radar: nurturing real interest in a restaurant career early on.

Social Media 474

Social Media Cash Management Blog Equipment 474

7 Shifts

NOVEMBER 17, 2020

Managers can refer back to these forms to see who has grown the most to make promotions accordingly, or to see whose progress has stagnated if they have to make the difficult decision to let team members go. Employees can refer to evaluation forms to track their progress and set professional development goals. Are they a team player?

Point of Sale 370

Point of Sale Download Communication Reference 370

7 Shifts

MAY 1, 2023

The pandemic pushed a lot of people out of the industry. She knows while it takes time to hire the right people, it ultimately leads to less turnover. A team member gets an incentive if the person they referred gets hired. bartaco takes this one step further. But throwing bodies at the problem doesn't solve it.

Hiring 195

Hiring Training Management Management 195

Culinary Cues

APRIL 22, 2024

It only takes a few seconds to move from being a “go along for the ride” consumer to feeling screwed. Grocery stores try to eliminate cashier positions (yes, I know how hard it is to find help) and opt for self-check-out but do so without lowering prices. Bread has always been a given. Great hospitality is common sense.

Consumer Goods 292

Consumer Goods Pricing Customer Experience Hospitality 292

7 Shifts

SEPTEMBER 16, 2021

You won't be able to refer to your previous restaurant opening playbook and follow it to the letter. The benefits of this decision include relying on a proven business model, which will ease the opening and operating process, as you'll be able to refer to what worked (and what is working) at your original location. POS System.

Management 370

Management Management Document Hiring 370

7 Shifts

FEBRUARY 15, 2022

We wanted to take a look back and highlight some of our favorite moments during our first season. Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant. That smartphone is your media center. says McCutcheon.

Social Media 448

Social Media Hiring Website Management Hospitality 448

7 Shifts

NOVEMBER 12, 2020

What documentation to give out and collect during onboarding. Give them an overview of what they will learn and do during onboarding, and how long the process will take. Admin: Filling out employment paperwork and receiving access to tools like the employee timekeeping portal, employee email, POS, and security system.

FOH 307

FOH Food Safety BOH Customer Service 307

7 Shifts

MAY 11, 2022

Because that often lasts longer than eight hours, you can either pay your staff to work the entire day, or have employees clock in and out as needed. Still, it's helpful for your team to share an understanding of which shifts commonly refer to which hours. The pandemic left many restaurant workers burnt out. Swing Shift Hours.

Restaurant Law 370

Restaurant Law Reference Tip Distribution Back of House 370

7 Shifts

JUNE 20, 2022

We chatted with some of those most experienced in the ghost kitchen game to find out some myths, best practices, and tips for success in this food service style. Ghost kitchens emerged in the back half of the 2010s as delivery apps began to take hold of the dining market. The ghost kitchen can take many forms. Table of Contents.

Front of House 435

Front of House Food Truck Back of House Social Media 435

Modern Restaurant Management

APRIL 15, 2024

Restaurant managers balance several responsibilities while taking care of staff and guest needs. However, it can sometimes take time to get customers to respond to surveys they're given. You can also consider other types of incentives besides gift cards that you could hand out to encourage more people to do the survey.

Management 196

Management Management Loyalty Program Social Media 196

Culinary Cues

SEPTEMBER 9, 2023

Now consider the heat and steam that create the atmosphere where this takes place. Cooks walk out the back door sore and exhausted only to return the next day and start the process all over again. Your life will improve, your performance at work will improve, your attitude will improve, and your health will take a turn for the better.

Article 420

Article Take-out Café Customer Service 420

Modern Restaurant Management

FEBRUARY 27, 2024

“As in any good relationship, consumers expect honesty and reliability when they seek out businesses online,” said Damian Rollison, Director of Market Insights at SOCi. ” Brands still stuck in the past and not optimizing their online profiles may lose out on significant market share.

Online Ordering 188

Online Ordering Consumer Goods Customer Service Customer Experience 188

Modern Restaurant Management

APRIL 22, 2024

To learn what restaurants need to know to better protect themselves from fraud, Modern Restaurant Manangement (MRM) magazine reached out to Doriel Abrahams , Principal Technologist at Forter. Without giving out too many specifics that might encourage bad actors, what are some common frauds restaurants experience?

Food 203

Food Loyalty Program Consumer Goods Customer Experience 203

Modern Restaurant Management

NOVEMBER 2, 2022

The holiday rush is here, and as the world goes from pandemic to endemic, customers are dining out more. Having worked a serving shift, I know firsthand that interpersonal skills are non-negotiable in carrying out good customer service, just as being scrappy is key to succeeding in the kitchen.

Hiring 158

Hiring Front of House Back of House Employee Relations 158

Modern Restaurant Management

APRIL 13, 2022

At the end of 2021, four out of five restaurants reported facing a staffing shortage due to reduced operating hours and dining capacity. For reference, the top four U.S. By taking your staff off the phones for order-taking, they can focus on business-critical functions, such as food prep and customer service.

POS 215

POS Food Supply Mobile Ordering Point of Sale 215

Open for Business

MARCH 1, 2023

An employee referral program takes this simple, casual interaction and creates a system around it. A program lays out the proper steps employees should take to connect candidates with job opportunities. It’s faster It can take a long time to fill an empty role at a restaurant. What is an employee referral program?

Cash Management 78

Cash Management Recruiting Hiring Reference 78

SpotOn

SEPTEMBER 4, 2024

This refers to how many guests are in a party or table size (how many guests can sit at a table). " 5 out A term used in both the back-of-house and front-of-house to mean an order ticket or table is 5 minutes away from needing attention. The kitchen has run out of this particular menu item. 2-top, 4-top, 8-top.

Front of House 52

Front of House Back of House Reference Fast Casual 52

Modern Restaurant Management

NOVEMBER 3, 2023

All it takes is one negative review or piece of criticism, and instantly, potential might customers turn away from your business and toward a competitor. Essentially, influencer marketing refers to when brands collaborate with these highly followed individuals as a way of promoting their products or services.

Influencer 196

Influencer Book Marketing Social Media 196