Modern Restaurant Management

JULY 29, 2021

Ask for References and Experience. Additionally, if you are interested in working with a particular company, you should ask to receive ample references. Ensure the security guards you hire know de-escalation procedures in case a situation with a guest arises where they are getting out of control. De-Escalation Procedures.

Hiring 531

Hiring License Restaurant Law Customer Experience 531

EATER

MARCH 28, 2025

But preparing a new dish and scaling it to feed tens of thousands baseball fans takes time, effort, and culinary chops. Doyle takes crab dip and stuffs it into jumbo pasta shells, which are then breaded, fried, and dusted with Old Bay no crackers or peeling necessary. Another new dish emulates the actual look of a crab.

Serving 259

Serving Seasonal Menu Food Supply Menu 259

ChowNow

MARCH 27, 2025

Effective restaurant menu pricing strategy takes into account customer expectations and market positioning to ensure both profitability and customer satisfaction. Yes, competitor pricing can give you a ballpark idea of what customers in your area expect to paybut it shouldnt be your only reference point. Are you faster?

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

Modern Restaurant Management

APRIL 13, 2022

At the end of 2021, four out of five restaurants reported facing a staffing shortage due to reduced operating hours and dining capacity. For reference, the top four U.S. By taking your staff off the phones for order-taking, they can focus on business-critical functions, such as food prep and customer service.

POS 539

POS Food Supply Mobile Ordering Point of Sale 539

Modern Restaurant Management

APRIL 30, 2021

Focus on changing the processes of your restaurant to accommodate the new realities and to reach out to customers living in your local areas. Refer to your local health experts and guidelines recommended by the Centers for Disease Control as to determine these steps. Reach Out to Local Foodies.

Marketing 568

Marketing Food Safety Social Media Small Business 568

ChowNow

FEBRUARY 19, 2025

Yes, it does take time, but not as much as youd think, so long as you follow these seven stepsyour team will learn faster, retain information better, and not disrupt business. If training takes too long, it slows down service. Create quick-reference guides. If its rushed, mistakes happen. Assign a training lead.

Training 195

Training Online Ordering Customer Service Reference 195

Culinary Cues

OCTOBER 24, 2020

Far too many times the menu takes a back seat to all other planning that will lead to serious miscalculations along the way. This menu is developed using analytical data that is drawn from surveys and historical reference to other restaurants within a community or region. YES – the menu is that important!

Menu 400

Menu Seasonal Menu Front of House Café 400

Modern Restaurant Management

MAY 11, 2022

Having an accurate handle on inventory enables a business to become more resilient and know what they can sell and when they can sell it, helping mitigate out-of-stock scenarios. The invoice is already in GoVentory and the restaurant can validate the delivery against the invoice, a process that now only takes minutes, compared to hours.

Inventory 547

Inventory Management Management Food Supply 547

Modern Restaurant Management

APRIL 15, 2024

Restaurant managers balance several responsibilities while taking care of staff and guest needs. However, it can sometimes take time to get customers to respond to surveys they're given. You can also consider other types of incentives besides gift cards that you could hand out to encourage more people to do the survey.

Management 490

Management Management Loyalty Program Social Media 490

Modern Restaurant Management

FEBRUARY 10, 2021

Demand for gluten-free products continues to grow, with 15 percent of consumers surveyed looking for gluten-free options when dining out, according to a 2020 report by market research firm Mintel. Simply mentioning that you offer a gluten-free menu in your marketing materials is one easy step you can take. Take to the Camera.

Marketing 452

Marketing Social Media Online Ordering Demo 452

Modern Restaurant Management

APRIL 22, 2024

To learn what restaurants need to know to better protect themselves from fraud, Modern Restaurant Manangement (MRM) magazine reached out to Doriel Abrahams , Principal Technologist at Forter. Without giving out too many specifics that might encourage bad actors, what are some common frauds restaurants experience?

Food 508

Food Loyalty Program Consumer Goods Customer Experience 508

Modern Restaurant Management

JULY 29, 2020

We’ve put together five steps for getting the most out of your data: 1. You won’t need to reference external sources if your own standards go above and beyond the requirements. If you're not using collected data to make better decisions and identify trends, you're missing out. across your franchises.

Front of House 539

Front of House Management Management Franchising 539

Modern Restaurant Management

DECEMBER 12, 2022

31 percent said that they would “eat out less in the future” The pandemic isn’t over, and while a Friday night walk along a high street may convince some that things are “back to normal,” plenty of people have changed their habits – possibly permanently. ” But what about telephone orders?

Customer Service 547

Customer Service Presentation Food Order Online Ordering 547

Modern Restaurant Management

NOVEMBER 2, 2022

The holiday rush is here, and as the world goes from pandemic to endemic, customers are dining out more. Having worked a serving shift, I know firsthand that interpersonal skills are non-negotiable in carrying out good customer service, just as being scrappy is key to succeeding in the kitchen.

Hiring 396

Hiring Front of House Back of House Employee Relations 396

Modern Restaurant Management

JANUARY 19, 2023

Adding a concept to a cuisine, however, can give a restaurant what it needs to stand out, attract diners, and inspire them to come back for more. Sometimes, this is referred to as the “vibe” — the establishment’s overall look and feel. Adding a concept experience, however, takes it to the next level.

Food 450

Food Customer Experience Social Media Food Order 450

Modern Restaurant Management

JANUARY 3, 2025

The restaurant industry took one of the hardest hits during the pandemic, and many operators were forced out of business. Take the example of Two Twelve in Crested Butte, Colorado. The principles remain consistent: maximize efficiency, create memorable moments, and build a design language that can grow with the brand.

Fast Casual 251

Fast Casual 2025 Design Customer Experience 251

EATER

NOVEMBER 21, 2024

The anonymous poster behind Seed Oil Scout, which launched in 2022, said they first became concerned with seed oils during early COVID lockdown, as they noticed their gut health improved after cooking at home instead of eating out in restaurants. Carbone, however, isn’t taking the SOS fliers lying down.

Advertising 329

Advertising Influencer 2023 2022 329

Modern Restaurant Management

FEBRUARY 11, 2020

The premiumization of tea is a natural extension to what has been taking place in fine wine, specialty coffee, craft spirits and beer over the past several decades. Even in some less likely foodservice establishments, consumers are requesting premium tea, which our industry refers to as “specialty tea.”

Fine Dining 576

Fine Dining Hotels Consumer Goods Beverage 576

Culinary Cues

FEBRUARY 6, 2022

How many times has the job been referred to as “flipping hamburgers” or working in a “greasy spoon”? It was a job and a paycheck, a signal that I wanted to take on some responsibility, and the beginning of a six-decade work ethic, but there were no pats on the back for a choice of careers.

Back of House 432

Back of House Reference Presentation Mobile Ordering 432

Modern Restaurant Management

FEBRUARY 27, 2024

“As in any good relationship, consumers expect honesty and reliability when they seek out businesses online,” said Damian Rollison, Director of Market Insights at SOCi. ” Brands still stuck in the past and not optimizing their online profiles may lose out on significant market share.

Online Ordering 472

Online Ordering Consumer Goods Customer Service Customer Experience 472

Modern Restaurant Management

NOVEMBER 3, 2023

All it takes is one negative review or piece of criticism, and instantly, potential might customers turn away from your business and toward a competitor. Essentially, influencer marketing refers to when brands collaborate with these highly followed individuals as a way of promoting their products or services.

Influencer 491

Influencer Book Marketing Social Media 491

Modern Restaurant Management

MARCH 24, 2023

Without this assurance, gluten-free consumers are likely to take their business elsewhere – or, worse yet, leave negative reviews on popular dining apps. Topping the list of missteps is asking whether a patron eats gluten-free out of medical necessity or as a lifestyle choice. How do you prevent cross-contact in your salad bar?

Training 449

Training Front of House Kitchen Safety Allergens 449

Modern Restaurant Management

DECEMBER 9, 2022

Once you’ve selected your vendor, work collaboratively with them to create a realistic rollout plan to ensure you get the value out of your investment. It can be easy to get caught up in the hype around a hot name but take a step back and think about whether the vendor you’re considering actually has all the features you need.

Technology 473

Technology Training Take-out 2022 473

Modern Restaurant Management

JUNE 4, 2021

Understandably, the top six search results are the most coveted rankings for any business and are commonly referred to as the Google Six Pack. Registering on GMB is free and taking the time to do this pays off for restaurants by allowing Google to recommend an eatery to people searching for dining options in the area.

SEO 577

SEO Website Management Online Ordering Mobile Ordering 577

Culinary Cues

MAY 3, 2023

They are out there. People will pay for quality – are you willing to invest the time to find out? It takes time, effort, knowledge, passion, hard work, great raw materials, and total commitment to make outstanding bread – respect this. He is referred to as the hit maker for bands. Bread is the same way.

Food Truck 470

Food Truck Customer Experience Take-out Food Supply 470

Social Hospitality: Restaurants

SEPTEMBER 27, 2023

As such, carefully consider every image your brand puts out online or in print. Essentially, this term refers to professional-level images that are meant to tell your brand story through visual media. It’s important to understand that brand photography is more than simply taking photos. What Is Brand Photography?

Social Media 436

Social Media Email Marketing Uniforms Sourcing 436

Modern Restaurant Management

OCTOBER 1, 2022

But is it so simple to stand out from the crowd in 2022? Promoting a business on social media is as easy as taking a photo of your meals and clicking the “Share” button. UGC refers to photos, videos, and other types of content your visitors create with mentions of your restaurant. Meet your guests on social media.

Marketing 508

Marketing Email Marketing Social Media SEO 508

Modern Restaurant Management

FEBRUARY 4, 2022

Following are some of the major restaurant trends to watch out for in 2022. Restaurant staples such as plastic straws, plastic cups, lids, or take-home bags have people asking why those things are necessary. A ghost kitchen is a restaurant that only operates out of a kitchen with no dining space. Simplified Menus.

2022 547

2022 Customer Service Online Ordering Website Management 547

EATER

FEBRUARY 18, 2025

Key terms for food lovers Bath: Directly translated, bath just means cooked rice, but it often refers to a complex mix of rice and vegetables, protein (egg, fish, chicken, pork), dal, popadam, pol sambola (chile coconut relish), and maybe mallung (sauteed greens and coconut). Fox Jaffna A full spread at Fox Jaffna.

Hotels 282

Hotels Seasonal Menu Back of House Small Business 282

ChowNow

MARCH 21, 2025

Without a well-defined target market, restaurants risk wasting resources on strategies that dont connect and menu offerings that dont selltrying to appeal to everyone, but standing out to no one. Climate & Seasonality: Does the weather impact what people order or when they dine out?

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

Modern Restaurant Management

OCTOBER 19, 2022

In a sector as vast as the restaurant industry, digital marketing becomes a critical tool to standing out among the crowd, especially as Q4 inches closer. The position of a result on the SERP is referred to as its ranking. Local SEO takes all the above tactics a step further to optimize for a specific geographical location.

SEO 474

SEO Social Media Website Management Online Ordering 474

Culinary Cues

AUGUST 7, 2021

If we see the challenge as something that has an answer if we take the time to really push our problem-solving skills, then a solution will eventually present itself. So, first step – let’s refer to it as a challenge. Let’s take one possible cause that is not on everyone’s radar: nurturing real interest in a restaurant career early on.

Social Media 474

Social Media Cash Management Blog Equipment 474

Modern Restaurant Management

JANUARY 6, 2023

Operating costs are significantly lower since you don’t need to worry about renting out a large space. That’s why it’s so often referred to as sharing a meal. Seeing people used to be a requirement if you wanted to eat out, and now it’s not. There’s a thrill of discovery that you miss out on.

Customer Experience 473

Customer Experience Food Order Dine-in Delivery 473

ChowNow

OCTOBER 17, 2024

Once you take the time to make it, it looks nice and clean. But once you put that schedule out into the world, it tends to break down. It takes too long to create schedules Paper schedules are free and easy to get started. But even the fastest manager can take upwards of five to eight hours a week to build out the schedule.

Coaching 195

Coaching Recruiting POS Communication 195

Modern Restaurant Management

JANUARY 7, 2021

It should serve as a guide for your employees to reference on an ongoing basis. As an employer, this provides an opportunity to take what you have learned over the past several months of being flexible with your workforce and tailor policies to fit the needs of your business.

Employee Relations 519

Employee Relations Restaurant Law Information Reference 519

7 Shifts

MAY 13, 2021

Once you take the time to make it, it looks nice and clean. But once you put that schedule out into the world, it tends to break down. You're spending hours a week building them out. But even the fastest manager can take upwards of five to eight hours a week to build out the schedule. It's not as easy as it looks.

Document 418

Document 2000 POS Take-out 418

Modern Restaurant Management

JUNE 30, 2020

The lean team referred to these decisions as “calling the play. If milk ran out, the barista would get a new gallon or ask the cashier to get it for them. If the cashier had time, they would usually be warming sandwiches or performing a dozen other “fetch” activities, besides taking orders.

Management 453

Management Management Cash Management Beverage 453