7 Shifts

NOVEMBER 12, 2020

It usually involves an orientation, paperwork collection, and training. Day Two Training: Learning how to do your job with a training manual, in-person classes, online learning, and shadowing. Restaurant technology training, including how to request shifts and what to do during opening and closing shifts.

FOH 307

FOH BOH Food Safety Customer Service 307

Culinary Cues

AUGUST 31, 2024

When properly developed and integrated into your operation, the mission statement will impact who you hire, how you train, the products you develop and sell, the way you lead and manage, how employees interact, the way that guests are approached, and how the world perceives you (the business) to be. Is this decision in line with our mission?”

Customer Service 326

Customer Service Social Media Customer Experience Reference 326

7 Shifts

AUGUST 21, 2024

Staff training When new employees get trained during the onboarding process , they do it by shadowing and practicing with a more experienced member of the team. A new cook’s knowledge of your restaurant’s recipes is reinforced when he references the recipe book. Concepts can be further reinforced through online learning.

Communication 370

Communication Front of House Back of House Mobile Ordering 370

Culinary Cues

FEBRUARY 18, 2020

The tasks of the chef are fairly universal: planning menus, putting your signature on each dish, hiring and training staff, ordering product and building vendor relationships, controlling costs and adhering to budgets, maintaining a clean and safe kitchen environment, etc. PLAN BETTER – TRAIN HARDER. www.meyersassociates.com.

Beverage 498

Beverage Events Food Order Website Management 498

7 Shifts

AUGUST 27, 2020

Our research from over 1,900 restaurant professionals shows that the main reasons employees quit are due to poor training, bad relationships with managers, and lack of team-building activities. Doesn’t it make sense to create a restaurant employee handbook that encourages a positive workplace culture through teamwork and training?

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

7 Shifts

OCTOBER 22, 2021

You can reference average party size, takeout vs. on-premise orders, the popular menu items, and other key metrics to to forecast restaurant sales. Here are a few tips for sourcing, hiring, and training enough employees to get you through the holidays — and then some. How do sales change during the holidays? Holiday Referral Sprints.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

7 Shifts

FEBRUARY 15, 2022

In his work, he realized that many employees get thrust into management positions without any training. So he created a universal training manual, his book— The Surprise Restaurant Manager. We refer to these employees as “51 percenters.” Texting is a valid format for team training. Why texting?

Social Media 448

Social Media Hiring Website Management Hospitality 448

Culinary Cues

JULY 23, 2023

As if that weren’t enough, the menu and each morsel of food presented represents the chef’s life of experiences, his or her family history, the cuisine of their forefathers, every chef who contributed to their training, and everything that they believe in – as it pertains to food. Make your restaurant a destination for celebration.

Guest Recovery 411

Guest Recovery Seasonal Menu Presentation Customer Experience 411

Culinary Cues

MARCH 3, 2024

In fact, you were probably on the receiving end of this group behavior, sometimes referred to as bullying. .” – Webster’s Dictionary Of course, you remember. You were either part of this or feeling left out because you weren’t. Well, we’re not in high school anymore. Actually, for all intents and purposes we might even be called “adults”.

Leadership 382

Leadership Restaurant Law Social Media Sports 382

Culinary Cues

AUGUST 31, 2019

By “all in” I am referring to total commitment, building your life around the demands of the job, and most significantly to do so while being oblivious to the impact that this commitment has on other aspect of one’s life. PLAN BETTER – TRAIN HARDER. He wondered how he would prevail and how he would feel about the job in a year or two.

Reference 345

Reference Uniforms Take-out Social Media 345

Culinary Cues

FEBRUARY 25, 2021

On occasion you may need to make adjustments so that an employee can work through their challenges (schedule adjustment, change assignments, send them home, offer advice, refer them to someone who might help, etc.). If employees are properly trained to perform a task then you need to trust them to do it. PLAN BETTER – TRAIN HARDER.

2021 410

2021 Point of Sale Reference Take-out 410

Culinary Cues

SEPTEMBER 14, 2019

Now, by great I am not referring to the number of accolades, feature stories, or titles that appear after their name (although many have rightfully earned all of that) – I am referring to how they are perceived by others. PLAN BETTER –TRAIN HARDER – BE GREAT. Every person needs balance and personal care. Restaurant Consulting.

Front of House 300

Front of House Communication Back of House Reference 300

Culinary Cues

DECEMBER 11, 2023

Full-service restaurants would later refer to this as a Table d’hote selection. Sure, the food at the Blue Gentian was good, and the servers who had been there for years were efficient, and you couldn’t beat the price for the quantity and quality offered, but what Meta was referring to was hospitality.

White Paper 332

White Paper Hospitality Fine Dining Reference 332

7 Shifts

AUGUST 16, 2021

A pre-shift meeting is, simply, a meeting that occurs before meal service where the manager gathers the team to go over updates, train them, and get the team excited and motivated for the upcoming shift. They also serve as a place to offer short training sessions for new practices, taste new dishes and connect with them team.

Front of House 397

Front of House Back of House Customer Service Coaching 397

Culinary Cues

JULY 25, 2023

A few minutes ago, you referred to that ingredient I held in my hand as “just a tomato” and honestly, I wasn’t sure how to respond. In that moment I realized my job as a chef was more than operating a restaurant kitchen, more than ensuring consistently great food on every plate, and much more than training cooks about technique.

Food Truck 356

Food Truck Reference Café Take-out 356

Culinary Cues

SEPTEMBER 14, 2023

Sometimes the most important thing you can do as a manager, fellow worker, family member, or friend is to recognize the signs and let the person know that you are there to listen or help, while other times it will be important to act and refer the person to someone who can provide important help. TRAINING: You can never train too much.

Employee Relations 396

Employee Relations Training Fine Dining Take-out 396

Culinary Cues

SEPTEMBER 20, 2020

They hire, train, critique, support, celebrate, and rally behind the members of the team that has been built and push each individual to contribute his or her best – always. The Japanese refer to this as Kaizen. PLAN BETTER – TRAIN HARDER. Well-run organizations – in this case a kitchen, are built to win. CAFÉ Talks podcast.

Fine Dining 421

Fine Dining Coaching Dine-in Café 421

Culinary Cues

FEBRUARY 6, 2022

How many times has the job been referred to as “flipping hamburgers” or working in a “greasy spoon”? This was the first time that anyone actually referred to the kitchen as a great place to learn, grow, and get a foothold on a career. PLAN BETTER – TRAIN HARDER. Be Something Special – Be a Cook. CAFÉ Talks Podcast.

Back of House 433

Back of House Reference Presentation Mobile Ordering 433

7 Shifts

DECEMBER 27, 2019

When you hire someone who doesn’t share your team’s values , no amount of training or tips will make them engaged in their work. Selection ($645.04): Restaurants invest resources into interviewing candidates, calling references, and conducting background checks. Hasty hiring is at the root of the problem.

Hiring 360

Hiring Front of House Customer Service Customer Experience 360

Culinary Cues

FEBRUARY 28, 2021

The Japanese would refer to them as companies focused on “Kaisen” (a pursuit of constant improvement). PLAN BETTER – TRAIN HARDER. Look deeply into these businesses and the people who own and operate them and you will see an unrelenting effort towards achieving excellence in design, product quality, efficiency, value, and service.

Uniforms 450

Uniforms Fine Dining Small Business Customer Service 450

7 Shifts

APRIL 23, 2021

Many restaurant workers have friends in the industry that they can refer to you. It is in my firm conviction that an executive or business owner should pack a team with 51 percenters because training them in the technical aspects will then come far more easily. Just keep this mantra in mind: prioritize fit, and train for skill.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Culinary Cues

AUGUST 7, 2021

So, first step – let’s refer to it as a challenge. PLAN BETTER – TRAIN HARDER. There are fewer, and fewer individuals interested in a kitchen career and when we find employees to fill positions, they never seem to stay very long. We can’t fix everything at once, but we can take one step at a time and begin with truthfulness.

Social Media 474

Social Media Cash Management Blog Equipment 474

Culinary Cues

MAY 3, 2023

He is referred to as the hit maker for bands. He is not one of those fancy, over-the-top, crazy fast and wild drummers who lives to be the center of attention – Purdy and what he calls the “Purdy Shuffle” is a simple, mesmerizing backbeat that makes you tap your feet, sway your head, and smile. Bread is the same way. No excuses – GET TO WORK!

Food Truck 471

Food Truck Customer Experience Food Supply Take-out 471

Culinary Cues

APRIL 8, 2020

You refer to it as mise en place and experience has shown you that if you are organized and prepared then you are capable of achieving success in any moment. PLAN BETTER – TRAIN HARDER. The system depends on you to act in this manner every day. THIS IS HIGHLY MARKETABLE IN ANY INDUSTRY. [] ORGANIZATION. Restaurant Consulting.

Communication 471

Communication Food Supply Customer Service Small Business 471

Culinary Cues

FEBRUARY 9, 2022

By referring to the chef as the “source” need not require that all creativity originates from the chef – in fact, the greatest use of creative energy is to set the stage for others to be the innovators. [] A Consummate Organizer and Planner. PLAN BETTER – TRAIN HARDER. Harvest America Ventures, LLC. Restaurant Consulting.

Restaurant Law 421

Restaurant Law Coaching Café Sourcing 421

Modern Restaurant Management

JULY 29, 2021

Ask for References and Experience. Additionally, if you are interested in working with a particular company, you should ask to receive ample references. Training your staff in these techniques can also help if an event like this takes place. Training of Professional Security Guards.

Hiring 212

Hiring License Restaurant Law Customer Experience 212

7 Shifts

MAY 31, 2021

The term ‘restaurant operations' refers to the process by which a restaurant is run. The term can refer to the logistics of any and all tasks in a restaurant, including its finances, its kitchen, its staff, and its service model. Staff training needs to strike a delicate balance of being welcoming and informative. Scheduling.

Operations 363

Operations Inventory Hiring Customer Service 363

Culinary Cues

DECEMBER 6, 2021

Context refers to whom you are enjoying a food with, the environment where eating takes place, your connection with the person who prepared it, the source of components, the history of the dish and its ingredients, memories connected to the item, or the ceremony that may be part of enjoying that dish. PLAN BETTER – TRAIN HARDER.

Influencer 377

Influencer Customer Experience Dine-in Training 377

Culinary Cues

OCTOBER 30, 2023

It will take super-human effort, ample amounts of time, arduous training, and boat loads of cash. When individuals speak of fine dining excellence they will often follow with reference to chef/restaurateurs with names like Boulud, Keller, Achatz, Robuchon, or Morimoto. What will it take for you to become part of that club?

Fine Dining 367

Fine Dining Front of House Dine-in 2016 367

Embrace the Suck

JANUARY 13, 2021

In order to reach the next level of anything in life or business, it will require you to face a “new challenge” or as I like to refer to it as a “new devil” #WTSD - Every new level requires you face a new devil. I stopped trying to run the show and instead trained my team on how to run it with my expectations.

Coaching 360

Coaching Back of House Front of House Take-out 360

7 Shifts

NOVEMBER 3, 2021

Train Staff in Best Practices. Referring back to the most common breaches above, a full 44% of cybersecurity breaches happen because of human error. The simplest and most effective way to address this is by ensuring that security training is part of your employee training program and training manual.

POS 370

POS Audits Loyalty Program Information 370

7 Shifts

JULY 14, 2021

We refer to these employees as “51 percenters.” We can all train each other how to do something, but there's an emotional skill that you either have or you don't, which is that you care deeply about doing something incredibly well,” says Meyer. The importance of your “HQ”. “At We don't want to hire finished products. Work Ethic.

Hiring 435

Hiring Hospitality Fine Dining Training 435

7 Shifts

NOVEMBER 17, 2020

Managers can refer back to these forms to see who has grown the most to make promotions accordingly, or to see whose progress has stagnated if they have to make the difficult decision to let team members go. Employees can refer to evaluation forms to track their progress and set professional development goals.

Point of Sale 370

Point of Sale Download Communication Reference 370

Culinary Cues

DECEMBER 26, 2020

Yesterday is easy to look back on – it gives us strength and a point of reference, it provides context and the ability to analyze our actions, and it provides hope since we managed to work our way through it. PLAN BETTER – TRAIN HARDER. HERE’S TO A VERY PROMISING 2021. Restaurants are the center of our American communities.

Fine Dining 482

Fine Dining 2008 Kitchen Safety Customer Experience 482

EATER

APRIL 8, 2021

It is also a nonprofit that has spent 30 years training at-risk youth exiting the juvenile detention system to work in hospitality. So the staff and the 15 young people working that night spent most of the evening doing extra training and cleaning to keep busy. Café Momentum is more than just a restaurant, though. Several U.S.

Training 124

Training Café Kitchen Safety Back of House 124

Culinary Cues

FEBRUARY 16, 2022

This is not to slight golfers (I try to be one on occasion myself), nor is it meant to infer those cooks need to play sports at all – it is a reference to wanting to be part of a team versus standing on a soapbox as an independent. PLAN BETTER – TRAIN HARDER. Harvest America Ventures, LLC.

Uniforms 383

Uniforms Hiring Consumer Goods Communication 383

Culinary Cues

DECEMBER 16, 2024

When an organization models, expects, supports, trains to, and evaluates performance with excellence in mind then it quickly moves from some obscure goal that may or may not be realized, to a way that everyone exists. If we allow any weakness to define us, then we will surely lose. This is the missing ingredient in so many guest experiences.

Employee Relations 259

Employee Relations Presentation Small Business Recruiting 259