Modern Restaurant Management

OCTOBER 30, 2023

When people talk about restaurant SEO, what they’re actually referring to is “local SEO.” SEO (search engine optimization) is the practice of optimizing a website or content in an effort to rank higher on a search engine results page (SERP). ” First, let’s define SEO—then we’ll cover local SEO.

SEO 486

SEO Website Management Online Ordering Information 486

7 Shifts

OCTOBER 9, 2020

This rise in digital interactions has made it critical for restaurants to have well-designed websites. After all, intuitive design and up-to-date information can turn a website visitor into a paying customer. In this ultimate restaurant website design guide for beginners, you’ll learn: How to prepare for a website makeover.

Design 397

Design Online Ordering Social Media Mobile Ordering 397

Modern Restaurant Management

JUNE 12, 2023

For restaurant owners or franchise managers, the importance of brand purpose and social responsibility can’t be overstated, especially when attracting the Gen Z demographic. Brand purpose is crucial in the management of restaurants as it can significantly enhance customer loyalty, employee engagement, and overall business performance.

Social Media 419

Social Media Loyalty Program Communication Website Management 419

Goliath Consulting

MAY 19, 2020

It can be stressful to manage a growing catering business without relying on technology. there will be logistical challenges in trying to keep track of every detail without a business management software. Serves in 15 cities, see reference: • Connects employees in office buildings with local restaurants. INVEST IN TECH.

Catering 378

Catering Social Media Online Ordering Loyalty Program 378

Goliath Consulting

SEPTEMBER 27, 2020

For example, AI can now predict labor demand, handle on-call shifts, and allow employees to swap shifts with minimal manager intervention (6). The RFID tag would allow for easy inventory management, as scanning RFID tags would send a message to your inventory management software letting you know that the item is in stock (9).

Technology 397

Technology Mobile Ordering Food Safety Customer Service 397

Culinary Cues

FEBRUARY 18, 2020

So, wouldn’t it be safe to say that if you can manage a kitchen – you can manage any kitchen? So – what is different today, and why would I refer to this as maybe the toughest environment for a chef and one that also provided the greatest opportunity? The answer is emphatically – no. www.meyersassociates.com.

Beverage 509

Beverage Events Food Order Website Management 509

Culinary Cues

AUGUST 31, 2024

When properly developed and integrated into your operation, the mission statement will impact who you hire, how you train, the products you develop and sell, the way you lead and manage, how employees interact, the way that guests are approached, and how the world perceives you (the business) to be. Is this decision in line with our mission?”

Customer Service 358

Customer Service Social Media Customer Experience Reference 358

7 Shifts

FEBRUARY 15, 2022

In his work, he realized that many employees get thrust into management positions without any training. So he created a universal training manual, his book— The Surprise Restaurant Manager. For smaller restaurants, it may just be an owner and general manager. We chose everyone from hourly, to managers, to regional and beyond.

Social Media 448

Social Media Hiring Website Management Hospitality 448

ChowNow

AUGUST 30, 2023

Register for a free DUNS number: If you need to create a new DUNS number, you can register for one for free via the Duns and Bradstreet website. Please reference this step by step video on how to resolve the DUNS error. Refer to Step 2 for more information on if you need to create or edit your DUNs number!

Mobile Ordering 369

Mobile Ordering Document Certification Website Management 369

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. They both went through a management training program.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Culinary Cues

AUGUST 7, 2021

This is defined in articles from local newspapers to the New York Times, from industry magazines and websites to social media, and from industry blogs to podcasts by the dozens – everyone states the problem, points a finger, and portrays the issue as someone else’s doing. So, first step – let’s refer to it as a challenge.

Social Media 474

Social Media Cash Management Blog Equipment 474

7 Shifts

AUGUST 15, 2022

We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. For instance, were you responsible for restaurant employee scheduling or managing a log book ? A hiring manager wants to know how you handle a very real, stressful part of the job. Table of Contents.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

7 Shifts

OCTOBER 28, 2024

Total New Customers refers to how many new customers your restaurant gains during a specific period because of your marketing efforts. You can also integrate your restaurant's POS system with customer relationship management (CRM) software to better understand your customer base.

Loyalty Program 195

Loyalty Program Fast Casual Social Media Email Marketing 195

Modern Restaurant Management

OCTOBER 21, 2019

There are now phone solutions that allow owners and managers to see what their customers are calling about, the frequency at which they're calling and more. also adjust information on their website or other online business listings to ensure they reflect gluten-free and vegetarian options.

Customer Experience 299

Customer Experience Online Ordering Customer Service Reservations 299

Social Hospitality: Restaurants

AUGUST 25, 2019

Streamline Reservations and Order Management Restaurant employees devote a lot of time to reservation management and customer orders. That changes when you use a conversational chatbot on the website, mobile app, or social media. They can also send such promotional offers on social media, your website, and the app.

Social Media 253

Social Media Mobile Ordering Email Marketing Website Management 253

7 Shifts

JULY 16, 2021

Reference secondary research studies or create your surveys and questionnaires to send out to a select group of people! See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. Small Business Administration 's website.

License 459

License Hiring Equipment Small Business 459

Goliath Consulting

APRIL 28, 2020

Even larger brands, like that of the sub/sandwich franchise Jersey Mikes, relied on third-party delivery as a way of managing within its capacity (4). The company also has a management division that manages full-service restaurants. Reference: [link]. Contact: getresults@goliathconsulting.com.

Delivery 269

Delivery Food Back of House Franchise 269

7 Shifts

APRIL 23, 2021

The past year has turned servers into expert delivery packers, challenge chefs' creativity, and flipped the role of a restaurant manager on its head. When they put up a job ad, they don't think about it that way,” says Jack Hott, Senior Product Manager at Poached, a job board built for the restaurant industry. Consider your website.

Hiring 370

Hiring Front of House Back of House Food Safety 370

7 Shifts

DECEMBER 17, 2020

Customer retention refers to a restaurant’s ability to retain, or keep, the existing customers that it has. Once every few days, add that info to a spreadsheet of customer relationship management software like Constant Contact or HubSpot. Many restaurant website builders also allow you to put a sign-up form on your website.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

7 Shifts

AUGUST 29, 2019

A few common tricks to boost popularity of high-profit items are to: Make these items more prominent on your menu, on social media, or on your website. If your restaurant uses an inventory management software, you can refer to this to track your actual inputs versus your outputs to see just how efficient your kitchen is.

Menu 279

Menu Point of Sale Website Management Online Ordering 279

7 Shifts

SEPTEMBER 6, 2024

Our bar management software also lets you assign specific tasks, like stocking supplies or cleaning the bar, and track their completion in real-time. The minimum age to serve differs per state , with some places like Maine and Michigan allowing 17-year-olds to serve alcohol as long as a manager or supervisor is present.

Demo 195

Demo Hiring Customer Experience Bar 195

Goliath Consulting

NOVEMBER 23, 2021

Customers are able to scan the QR code, which redirects them to the restaurant’s website in which contains the restaurant’s menu. According to Bitly, a link management service, there has been a 750% increase in QR code downloads over the last 18 months. References. How will this affect the restaurant business in the future? “QR

Loyalty Program 221

Loyalty Program Customer Experience Online Ordering Customer Service 221

ChowNow

JULY 17, 2024

A well-crafted operations plan not only ensures consistency and quality but also helps you manage resources effectively and achieve long-term success. Include specific responsibilities for each position, from management to kitchen staff to front-of-house employees. Head Chef: Manages kitchen staff, menu planning, and food preparation.

Operations 195

Operations Kitchen Safety Front of House Food Safety 195

Open for Business

AUGUST 10, 2023

Along with kitchen and service staff, you’ll need workers for your restaurant to handle responsibilities like operations, management, administration, and communications. Your business may need specialized roles like a sommelier, reservationist, or private events manager. What are the requirements for those roles?

Hiring 167

Hiring Recruiting Reference Website Management 167

Goliath Consulting

JANUARY 1, 2020

Reference: [link]. The company also has a management division that manages full-service restaurants. Website: www.goliathconsulting.com. Wansink, B. Nutritional gatekeepers and the 72% solution. Journal of the American Dietetic Association, 106(2006), 1324-1327. Okajima, K., Contact: getresults@goliathconsulting.com.

Social Media 230

Social Media 2006 2016 Website Management 230

EATER

NOVEMBER 29, 2021

These sorts of prizes are the rewards of a good homestay, a term that can refer to any space shared between a host and a visitor, whether that’s getting cozy at a traditional bed-and-breakfast, renting a room inside someone’s house, or roosting in a trailer parked behind a family home. We want to immerse.

Back of House 284

Back of House Travel Website Management Hotels 284

Modern Restaurant Management

JANUARY 2, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Based on the current state of the law, businesses must comply with website accessibility requirements for both their websites and mobile apps.

2019 211

2019 License Restaurant Law Website Management 211

Modern Restaurant Management

OCTOBER 16, 2019

Ability for managers to flag and address problems immediately, if required. “E-commerce websites have always had detailed analytics on how customers navigate their sites, but restaurants never have had access to this information in their physical stores. the number of customers who leave without being seated or greeted).

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

SpotOn

OCTOBER 14, 2024

Features and pricing models change frequently, so review the POS providers' websites and connect with POS providers directly so you know exactly what to expect. " This refers to the monthly software licenses POS providers charge. Website : New websites require setup and maintenance, or "hosting."

POS 52

POS Loyalty Program Website Management Cash Management 52

Goliath Consulting

SEPTEMBER 28, 2021

Google My Business enables you to manage and optimize your Business Profile on Google. As explained before, Google My Business is a tool that helps business owners optimize and manage their Business Profile on Google. You cannot manage or access photos or reviews on a Business Profile alone. References. WordStream.

SEO 195

SEO Website Management Food Safety Customer Service 195

Social Hospitality: Restaurants

JULY 5, 2019

” button that redirects people to your online ordering website, for example. Customer Relationship Management (CRM) is one of the most important ways to get people to come back to your restaurant. Incentivize customers for referring your brand to their friends. Reflect menu changes on your website as well.

Marketing 170

Marketing Social Media Loyalty Program Email Marketing 170

Modern Restaurant Management

DECEMBER 27, 2019

The winners were generated again from winners in the five major gourmet cities, by a combination of voting from consumers on the official website (70%) and elections from the members of the American Food Association and the 3rd GCA Committee (30 percent). Please refer to the full list below or the GCA’s official website.

Mobile Ordering 309

Mobile Ordering Customer Service Point of Sale Customer Experience 309

7 Shifts

JULY 1, 2024

Alcohol and Tobacco Tax and Trade Bureau Usually referred to as the TTB, this agency regulates businesses selling alcohol. You can easily register on their website. References: Who have they previously worked with? An overall management software with time-clocking and payroll features would also prove useful.

Bar 221

Bar License Food Supply Restaurant Law 221

Goliath Consulting

APRIL 15, 2021

According to the Punchh website, a San Mateo, CA based loyalty and engagement platform for businesses, “Personalized experiences are what turns anonymous buyers to loyal super fans” (5). References: [link] [link] [link] [link] [link] [link]. The perceived value of your loyalty program will be a crucial component for marketing in 2021.

Loyalty Program 221

Loyalty Program 2021 Mobile Ordering Customer Experience 221

Restaurant365

FEBRUARY 25, 2020

Cost of goods sold (CoGS) refers to the total cost of the inventory used to create food and beverage items during a specific period of time. Understanding your CoGS through accurate tracking with restaurant inventory management software helps you monitor how much profit you make per plate, informing critical menu engineering decisions.

Loyalty Program 183

Loyalty Program Point of Sale Fast Casual Online Ordering 183

EATER

JANUARY 25, 2023

Or as Swanson says on its website: “Our chicken stock is made as you would at home, only on a much larger scale.” They responded by phone to say they appreciated my interest but “must refer you to our original statement.” Costco, when I sent a media inquiry, replied, “Management has no comment at this time.”

Email Marketing 293

Email Marketing Kitchen Safety Food Safety Consumer Goods 293

Goliath Consulting

JUNE 3, 2020

Despite the odds, however, some restaurants have managed to thrive. Reference: [link]. For more information on services provided by Goliath Consulting Group visit our website at goliathconsulting.com or contact us at getresults@goliathconsulting.com. Sohrabi, C., Kerwan, A., Al-Jabir, A., Iosifidis, C.,

Guest Recovery 269

Guest Recovery Social Media Food Safety Consumer Goods 269