ChowNow

FEBRUARY 13, 2025

Too many missed reservations? A smart reservation and waitlist system can help. With a modern cloud-based POS, restaurants can streamline order taking, reduce human error, and improve the overall speed of service. Plus, their reliance on high fees forces restaurants to either raise menu prices or accept smaller profits.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

Modern Restaurant Management

DECEMBER 20, 2023

To position your restaurant at the forefront of innovation, consider the following four key strategies and techniques: Seasonal and Trending Eats In a culinary landscape defined by constant change, incorporating seasonal ingredients and aligning with trending topics is a powerful strategy for attracting customers.

Customer Experience 493

Customer Experience Innovation Social Media Seasonal Menu 493

ChowNow

MARCH 7, 2025

You can also use sales trends to adjust menu pricing and share customer-favorite menu items, helping you get the most out of high-demand dishes. Data can help you create a menu that contains more of your customers favorites so you can phase out underperforming dishes. Optimize your menu based on sales trends.

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

Modern Restaurant Management

JANUARY 26, 2022

On Valentine’s Day, restaurants fill up quickly with reservations from couples eager to spend a romantic night together. Create a Prix Fixe Menu. A prix fixe menu features a fixed multi-course meal that is served to all customers on a specific night, often for holidays like Christmas and Valentine’s Day.

Social Media 563

Social Media Seasonal Menu Advertising Events 563

Modern Restaurant Management

DECEMBER 13, 2021

These challenges are impacting menu availability, raising the prices of menu items, leading to short staffs, increasing wait times for diners, and changing operating hours and offerings. As we head into the holiday season, we expect consumers to return to in-restaurant dining with enthusiasm.

Management 474

Management Management Seasonal Menu Customer Experience 474

Modern Restaurant Management

MARCH 17, 2022

One such solution has been shrinking restaurant menus. This past year, 60 percent of restaurants reported reducing their menu size , citing a 23 percent drop in the number of items. A smaller menu might limit ordering options but not the ability for restaurants to wow their guests.

Seasonal Menu 472

Seasonal Menu Mobile Ordering Food Order Menu 472

ChowNow

MARCH 28, 2025

These are tools that can help you streamline operations, easily schedule staff, and make sure you never run out of ingredients for your best-selling menu items. It allows AI to understand and respond to human language, which is how virtual assistants can answer customer questions or take online orders.

Front of House 195

Front of House Back of House Online Ordering Email Marketing 195

ChowNow

MARCH 14, 2025

In this guide, youre going to learn: The key components of effective restaurant operations management Common challenges restaurant owners face (and how to solve them) Best practices to run a more efficient and profitable restaurant Lets explore what it takes to manage restaurant operations like a pro. What is Restaurant Operations Management?

Operations 195

Operations Management Management Front of House 195

7 Shifts

NOVEMBER 14, 2024

Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. Let’s say you run a fast-casual restaurant.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

Modern Restaurant Management

MARCH 13, 2020

"It's a challenging time for restaurants — large and small — and we believe that there are some practical steps restaurants can take to address the social distancing concerns you and many are voicing today," said Susie Fogelson, Founder/ CEO, F&Co. "First

Front of House 499

Front of House Back of House Restaurant Law Food Safety 499

Modern Restaurant Management

AUGUST 9, 2022

Source: Sense360 ) Owners can take advantage of tools that exist at no cost to the restaurant while enabling them to bring in dollars without turning tables. Restaurants can even deliver a simple text message to accept customer payments instead of taking credit cards over the phone while others wait on hold.

Loyalty Program 503

Loyalty Program Mobile Ordering Kitchen Safety Online Ordering 503

ChowNow

FEBRUARY 7, 2025

Increase sales by promoting high-margin menu items and special offers. Factor in seasonal trends: If your restaurant has seasonal peaks and slow periods, adjust your budget accordingly. You might need to spend more on marketing before busy seasons and scale back during slower months. Looking to promote new menu items?

Marketing 195

Marketing Email Marketing Social Media Loyalty Program 195

ChowNow

APRIL 25, 2025

Countless studies have shown that email marketing campaigns deliver one of the highest ROIs ( $42 for every $1 spent ) of any marketing channel, often beating out paid ads, social media, and even SEO. Theyve either dined with you, placed online orders, or want to hear about upcoming events and menu items. So why does it work?

Email Marketing 195

Email Marketing Marketing Loyalty Program Online Ordering 195

The Rail

NOVEMBER 22, 2024

By Leo Clarke, Contributor More so now than ever before, restaurant guests are looking for an experience when eating out, rather than just a satisfying meal. Whether you're a seasoned owner or just starting out, these tips will help you elevate the dining experience you offer.

Customer Service 130

Customer Service Loyalty Program Customer Experience Point of Sale 130

EATER

JANUARY 31, 2025

Almost everything written about the restaurant shoehorns in a mention of the roasted chicken with bread salad for two, a dish that the late chef Judy Rodgers added to the menu almost 30 years ago. He was also startlingly handsome (a doppelganger for a young Will Smith), charming as all get out, and gainfully employed as a lawyer.

Seasonal Menu 240

Seasonal Menu White Paper 2004 Take-out 240

SpotOn

NOVEMBER 21, 2024

The holiday season is just one blink of an eye away. Thankfully, you still have time to strategize for the holiday season so your restaurant runs smoothly and your guests and employees are happy. Here are six ideas to help capitalize on the holiday season. For the restaurant industry, it can be challenging to manage.

Loyalty Program 98

Loyalty Program Seasonal Menu Email Marketing Cash Management 98

EATER

MARCH 26, 2025

From the chef shaking up the Ritz with flavors of Central and West Africa to the Cheval Blanc, where staying the night might just help you skip the year-long waitlist for a table, Tramutas guide excerpted below lays out some of the best restaurants in Paris right now, whether you plan to stay the night upstairs or not.

Hotels 199

Hotels Book Seasonal Menu Fine Dining 199

7 Shifts

JULY 10, 2020

And now, many states and provinces have already begun rolling out their plans to reopen the economy, and many restaurateurs are now planning out their grand re-opening. Having a specific goal will help you plan out your budget, labor needs, marketing strategy, messaging, and organization before the event.

Events 351

Events Social Media Kitchen Safety Seating 351

The Rail

FEBRUARY 7, 2025

By Torrey Tayenaka, Contributor In a highly competitive restaurant industry, its crucial to stand out from the crowd and bring an influx of new guests through the door. Taking it a step further than high-quality images , video marketing taps into the sensory appeal that text and photos cant achieve.

Marketing 130

Marketing Serving Loyalty Program Social Media 130

Modern Restaurant Management

DECEMBER 10, 2019

A cash flow shortage occurs when more money is flowing out of the business than is flowing into it. To overcome your restaurant's cash flow crisis, you need to be ready to take action to save your business from an ultimate demise. You can also minimize the heightened cash flow pressures of the peak season.

Cash Management 312

Cash Management Seasonal Menu Social Media Small Business 312

Modern Restaurant Management

DECEMBER 28, 2023

As travel season approaches, we anticipate seeing more people lean into making their vacation destinations feel more like home, with an increase in activities like cooking while traveling! Diners prefer walk-ins to reservations : Diners were more spontaneous and made more plans to meet up and walk into restaurants.

2024 474

2024 2023 Food Order 2013 474

Culinary Cues

MAY 16, 2022

But when this occurrence takes place with a team, the results can be magical. The reservation book was full for tonight – more than 200 recorded and no room for walk-ins. She had to handle eight different menu items on those cherry red flat tops and high BTU burners and called out orders to each station on slower nights.

Café 438

Café Front of House Point of Sale Back of House 438

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. It's arguably the go-to platform for diners looking to make a reservation.

Management 367

Management Management Operations Mobile Ordering 367

SpotOn

APRIL 1, 2025

Having managed a restaurant with an extremely popular patio and brunch menu, I know this firsthand. Put planters or large pots with seasonal flowers on your patio. This not only limits the number of patio tables a server can take, but it also makes it more difficult to give good service. Superstars could take even more.

Seating 98

Seating Outdoor POS 2024 98

Modern Restaurant Management

JANUARY 31, 2025

Nearly two-thirds (65 percent) say they plan to increase their number of locations in 2025, and 74 percent plan to expand their menu offerings, leaning into new experiences and experimentation to power their growth. ” A Year of Challenges U.S.

Marketing 221

Marketing Loyalty Program 2025 2024 221

7 Shifts

JULY 24, 2020

While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual. Published: 2012 ??

Book 370

Book Management Management Restaurant Law 370

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. It's arguably the go-to platform for diners looking to make a reservation.

Management 352

Management Management Operations Mobile Ordering 352

Culinary Cues

MAY 19, 2022

Jake didn’t even spend much time at the expo station until this first group of reservations was well underway – the line could handle it quite well. Jake called out: “Ordering, three filets mid-rare, 2 strips rare, a sole Veronique, three etouffee, two feature apps.” This was “order/fire” time. It was a seamless process.

Seating 447

Seating Dine-in Seasonal Menu Leadership 447

Culinary Cues

MAY 15, 2021

If the stakeholders in this important industry do not take the opportunity to learn from the lessons encountered, then a return to those exciting decades of growth and media glory will be difficult to envision. Without cash reserves the pandemic cause thousands of restaurant casualties.

Customer Experience 449

Customer Experience Cash Management Customer Service Front of House 449

Culinary Cues

JULY 2, 2023

Of course, there are different qualities of beans, different levels of roast, and even different qualities of water, but mastering the simple process of proper brewing can take a very long time, a great deal of consistent effort, and a passion for the process and the product. Ripert and his team have always been in dogged pursuit of “simple”.

Back of House 418

Back of House Seasonal Menu Café Sourcing 418

Modern Restaurant Management

AUGUST 22, 2023

As a software engineer, as much as I would love to geek out on this subject, I’ll keep it simple. Customer-facing chatbots provide instant assistance to customers and can be used to address inquiries, facilitate reservations or to place orders. By embracing AI, restaurants can make informed decisions with data-driven insights.

Marketing 419

Marketing Social Media Point of Sale Customer Service 419

Culinary Cues

MARCH 15, 2021

If so, what are students learning about cost effectiveness, efficiency, speed, and effective menu execution? Volunteer for a stage at a great local restaurant, take an occasional sabbatical to re-enter the industry, attend conferences and workshops, take a class on a new method of preparation, and belong to professional organizations.

Education 587

Education Food Supply Communication Training 587

Modern Restaurant Management

SEPTEMBER 27, 2024

Cashiers came in third place taking up seven percent of all open roles. Coping with seasonality and fluctuations in business (37 percent) Economic instability impact on F&B businesses This could indicate that a period of inflation in the US, initiated by COVID-19, may well have impacted small businesses in this industry.

Food Truck 251

Food Truck Fast Casual 2024 Food 251

Modern Restaurant Management

NOVEMBER 19, 2019

Competitors have 30 minutes to create a menu, 4 hours for allotted cooking/service time, and 30 minutes for clean-up. The winning team of chefs will successfully prepare and present a four-course menu, utilizing a mystery basket of 16 fresh, seasonal ingredients, as well as demonstrate a mastery of cooking technique.

Delivery 322

Delivery Reservations Customer Experience Retail 322

EATER

JANUARY 28, 2021

I would take it over several highly ranked Michelin-starred restaurants that I’ve been to any day,” Tamez says. By the summer, Tamez was dining out again, alfresco, limiting his visits to just a handful of restaurants, including Uni. Then, of course, there’s the Chiang Mai duck carnitas. “I

Hotels 343

Hotels Fine Dining Dine-in Front of House 343

EATER

SEPTEMBER 23, 2024

It’s a tedious but worthwhile process: drying mushrooms, vegetables, and herbs, making pickles and slaw, and preserving garlic blossoms and coriander seeds in airtight jars before these ingredients vanish with the end of the season. Making that creative takes a lot of mental energy.” Take chocolate , for instance.

Seasonal Menu 313

Seasonal Menu Food Supply Sourcing Agriculture 313

Modern Restaurant Management

APRIL 25, 2024

The pent-up demand for al fresco experiences is palpable, and smart operators are taking strategic steps to make the most of this lucrative opportunity. Tock partner SingleThread , a Michelin-starred restaurant in Sonoma County, takes outdoor dining to new heights with its charming on-site greenhouse. Budget accordingly.

Outdoor 221

Outdoor Seasonal Menu Seating Dine-in 221